What evidence can you share that demonstrates the impact of the engagement?
Our platform has several thousand views every month, and we’ve seen an uptick in the matching algorithm.
On our student side, we’ve received a lot of positive feedback. Generally, they think the design is simple and easy to use. We expected a decrease in profile creation and our conversion rate, but it has stayed steady, which is indicative of the fact that candidates are finding it easy to complete the form.
We’re also happy with the employer's side, but we get more constructive feedback from employers. To be fair, this is only the first phase in a five-step build-out. We need to improve our algorithm and eliminate gaps in our service and tech. However, we’re optimistic because we’re figuring out how to scale the platform.
How did Flatirons Development perform from a project management standpoint?
We’re really satisfied with their service. They’re awesome communicators and always respond quickly. We’ve had a few bugs, but they started working on a fix immediately. We generally get in touch with them via Slack, though we also use Trello and a panel to check analytics.
What did you find most impressive about them?
They’re very hands-on, and the speed and quality of their work is top-notch. On top of it all, they offer a fair price. I’ve been happy with our partnership, which is why we continue to work together.
Are there any areas they could improve?
Nothing comes to mind.
Do you have any advice for potential customers?
Think more about your long-term goals and metrics. They did a great job guiding us through the process and helping us determine the project’s success using analytics. We only gave them information for the first part of our build, but we could have helped them more by telling them exactly where we wanted to go with the project.