What evidence can you share that demonstrates the impact of the engagement?
Our project is going to be done in the next three months. We have nothing but good things to say about them. They’re a startup company but they have a lot of developers on their staff. They don’t outsource anything. They only handle a certain number of projects throughout the year based upon their in-house capabilities. They do a lot of great work.
We’re in the beta phase right now and we have about 22 testers. Every one of our testers says it’s unbelievable. They’ve brought great value to our project; they took an idea we had and they brought it to life. They put every single element of what we wanted and more. There are some features in there that we never asked for and they to put them in. Everyone loves it.
They brought us to a couple of events in Boston and we actually gained some resourceful contacts. One contact has been helping us along the way and he might be coming on as an advisor to my company. He knows everybody in the space that we need to be in the market.
We’re bringing the beta to investors and we just locked another $175,000 investment based off the prototypes that FLAGD Mobile Corp has delivered. We’re very happy with them.
How did FLAGD Mobile Corp perform from a project management standpoint?
Their quality of service is way better than the other companies that I deal with. I love that there’s no being transferred or waiting. If we have an issue on a Saturday or Sunday, we’ll get an email back. If we have to talk to them, they’ll call or we’ll call them.
They’re very transparent. There’s a conference call every Tuesday. We’ll talk about the sprints of them creating the technology and we’ll give them the notes back on what want and don’t want or if we want to wait until version two.
On Tuesdays, we have a project manager, an accounts manager, and the development team all on a call. They’ll talk about the new updates that the developer had. Then we’ll talk to the project manager about if we want to add a feature or get rid of a feature. He’ll give it to the accounts manager who will give us a quote before we agree to go forward. They even send us an email stating how much it’s going to cost and if we don’t want to do it, he’ll give a recommendation or suggest waiting to do it when we do our soft launch. Sometimes there is a marketing guy that listens to the calls and give us some direction.
I love that they’re a startup too because they get where we are and we get where they are. Their CEO or the project manager will text me and ask how everything is going, even after hours. In the beginning, they said to call them if we had a problem at 7:00 PM. They’re always available.
What did you find most impressive about them?
When we presented our project and what we wanted, the CEO gave us both a larger estimate and a smaller estimate. He said we have all these great things going on with our project, but at the end of the day, we need an MVP out there. He was basically telling us that we want to set realistic goals. I respect that because he saved us money and time and ensured a better and simpler UX.
Are there any areas they could improve?
They should be raising tons of money for their company. They have so much potential to be in a bigger space.
Do you have any advice for potential customers?
If you’re a startup and you’re looking to create a mobile app, I recommend hunting down a local mobile development agency so that you’re able to sit down and talk. Getting that relationship going is a big difference. I recommend people to get quotes from different people. Be vigilant. Don’t just say yes to one company. Sit down and talk with them in person.