Digital products that make pixel perfect sense

ExtraHut. Design IT Experience.

 

Simple:

There are many things in our reality that annoy us.

That's why we want products we design to improve this reality.

 

Works:

UX Research

Product & Web Design

Product Development

Innovation design - Mixed Reality & HoloLens2 Products

and IT

 

Fine.

It won't be easy, but the end result will be worth the pain and hard work. And you will want to pay for our ideas twice as much as it will cost ;-)

 

As a member of UX Fellows (a global network of experienced user research companies), we make it easy for you to conduct international user experience research. Our global network provides you with the reach and expertise you need to remain relevant in today’s global marketplace

 

ExtraHut. Design IT Experience.

----------------------------------------------

We are part of the TenderHut Group Plc., one of the fastest-growing IT companies in Europe, awarded by Deloitte Fast 50, Deloitte Fast 500 and Financial Times 1000.

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2017
Show all +
Warsaw, Poland
headquarters
  • Grochowska 306/308 p.3, 12
    Warsaw, MZ 00-349
    Poland
other locations
  • Sienkiewicza 110
    Białystok, PL 15-005
    Poland
  • Fabryczna 6 , p.8
    Wrocław, DO 52007
    Poland

Portfolio

Key clients: 

ZAiKS BusyLamp Redstor CreditAgricole eWinner Militaria Nexto

We were asked by Nordic Tech House to create a motion experience that would be a playful interpretation of their logo and enhance the existing typography-focused layout designs. 

Concept
The basic idea was to create an illusion of looking inside a house through a hole. We brought the idea to life using After Effects. Using the logo in the preloader provides context for the rest of

the transitions from the homepage to subpages.

Interaction details
To maintain the fluidity of the entire experience, many small touches in the form of carefully crafted interactions were introduced.

Zonifero brand identity and website Image

Zonifero brand identity and website

For our friends at Zonifero, we refreshed the brand, designed and developed a completely new RWD website. 

We set up a team of 2 senior graphic designers, an art director/ lead designer and a UX designer with extensive knowledge of the product. We chose completely new brand colors for the current style guide, refreshed the logo, redesigned user experience and redesigned the website entirely. 

The new website is

fully scalable, flexible and works on any platform/ device. The structure of the new website is modular. You can effortlessly build instances of landing pages, add new product pages and conveniently edit its content. 
Nordic Tech House Image

Nordic Tech House

We were asked by Nordic Tech House to create a motion experience that would be a playful interpretation of their logo and enhance the existing typography-focused layout designs. 

Concept
The basic idea was to create an illusion of looking inside a house through a hole. We brought the idea to life using After Effects. Using the logo in the preloader provides context for the rest of

the transitions from the homepage to subpages.

Interaction details
To maintain the fluidity of the entire experience, many small touches in the form of carefully crafted interactions were introduced.

eWinner Image

eWinner

In this project, our team's task was to create a mobile application for online sports betting.

The work of our team started with UX and UI then we went through the Development stage.

We developed a mobile application (iOS and Android) created in Flutter Framework by Google. 

nexto.pl ecommerce Image

nexto.pl ecommerce

Multi-channel e-Commerce media platform, where e-books and other digital content are sold. 

Our task was to analyze the business and optimize partial sales processes.

From the point of creating e-commerce, it is important that the user feels rewarded. That's why we launched a 'mini-store' functionality rewarding commissions for each product sold, onto members of the Nexto community. Thus, we have increased the

interest of users in the nexto.pl platform.

 

militaria.pl ecommerce Image

militaria.pl ecommerce

In this project our Team is responsible to implementation and maintenance of e-commerce platform based on UX auditing and sales process optimization. New features increased customer engagement via the loyalty program, advanced filtering, and searching tools. Additionally, our special integration of the WMS and e-commerce platform helped champion the sales mobile channel.

 

FireHjul.dk car rental company Image

FireHjul.dk car rental company

In a project for a car rental company in Copenhagen, we were responsible for UX implementations, frontend, backend (Umbraco) and integration with external fleet management systems.

Nowy Styl Group Image

Nowy Styl Group

In the project, we were asked to create a new corporate website for a global office furniture solutions leader.

We have designed a new website and visual identity, which has been adopted for the general visual communication of the company. 

Travel Tech Hub Image

Travel Tech Hub

Travel Tech Hub offers access to necessary technologies, substantive workshops with experienced mentors of global companies, mentoring, an invitation to networking and events, access to the world trends in the technology and travel industry.

Reviews

Sort by

Web Dev and Management for Online Media Company

"They are good at putting themselves in the role of the client to provide the best services."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sep. 2019 - Ongoing
Project summary: 

ExtraHut connected a website system to the cloud, ensuring data synced successfully. Now, they provide regular development support, server maintenance.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Kamil Sagan
IT Team Leader, e-Kiosk S.A.
 
Verified
The Review
Feedback summary: 

User engagement has increased since ExtraHut came onboard. Their consistent communication and availability are notable. Customers can expect high-quality technical skills from a partner focused on fulfilling customer needs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

My name is Kamil Sagan. I work as an IT team leader at e-Kiosk S.A. We are a leader on the digital press market in Poland. As the largest Polish distributor of digital content, we sell ePress, eBooks and Audiobooks, currently cooperating with over 400 publishers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ExtraHut?

We were looking for a company that would comprehensively maintain and develop one of our sales systems - Nexto. We needed support in development, providing stable and scalable hosting and services connected with business analysis and UX for the new projects.

SOLUTION

What was the scope of their involvement?

I had prior work experience with some of the people there. I chose ExtraHut based on that, as well as their knowledge of technology and the functionalities needed for our project. During the talks about the offer, they prepared an affordable offer and recomended agile methodology for most challenges.

What is the team composition?

There are two main points of contact, but up to 10 people have worked on the project at different times.

How did you come to work with ExtraHut?

I had prior work experience with some of the people there. I chose ExtraHut based on that, as well as their knowledge of technology and the functionalities needed for our project. During the talks about the offer, they prepared an affordable offer and recomended agile methodology for most challenges.

What is the status of this engagement?

We started working together in September 2019 and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

First of all, nexto.pl and other related websites work stably in the MS Azure environment. Since the start we have launched many new functions on the Nexto website.

How did ExtraHut perform from a project management standpoint?

We plan and track the progress of work as sprints in PM's tool provided by ExtraHut. We have daily talks via phone or Skype with the project manager. They’re always available to answer our questions.

What did you find most impressive about them?

They are flexible in pricing, and we really appreciated how they pushed us into a better position for future growth. They’re partnered with Microsoft, and while the implementation of the upgrades had many challenges, we are happy with our connection to the cloud. They are good at putting themselves in the role of the client to provide the best services.

Are there any areas they could improve?

No, not that I can think of.

Do you have any advice for potential customers?

Describe your needs, make them aware of what you wish to achieve. They have a full-range team that can prepare what to do for the project.

5.0
Overall Score We are happy.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Strong, I just want more and more. Overall
  • 5.0 NPS
    Willing to refer

WordPress Development for Cybersecurity Company

“They made my life easier.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. - Dec. 2019
Project summary: 

ExtraHut developed a WordPress site for a cybersecurity company. They built the site from the ground up according to their security and usability requirements while maintaining the old site’s custom design.

The Reviewer
 
201-500 Employees
 
Warsaw, Poland
Jerzy Łabuda
Chief Communication Specialist, Exatel
 
Verified
The Review
Feedback summary: 

ExtraHut satisfied the requirements by delivering a functional and high-quality site within just two iterations and a very short time span. Professional and supportive, the team was readily accessible and offered real-time technical advice.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief communication specialist at Exatel, a cybersecurity company with an extensive R & D department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ExtraHut?

We needed a new CMS for our website. We had very specific security and usability requirements.

SOLUTION

What was the scope of their involvement?

ExtraHut redeveloped our site using WordPress, as we already had many WordPress assets. They built it from the ground up according to our specifications. The team maintained our custom look by copying and recreating the graphical elements of our old site.

The CMS had to be prepared for making a static version of the site because it’s not dynamic. Then, I exported it to the server to prevent compromising the site. 

What is the team composition?

There was a director, a traffic manager, and a frontend developer.

How did you come to work with ExtraHut?

I met them on another project outside of the organization. I decided to include them on my company’s RFP. I sent three questions to three different companies, and ExtraHut offered the best proposal.

How much have you invested with them?

My company spent €5,000 (approximately $5,500 USD).

What is the status of this engagement?

We worked together from November–December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They developed really quickly, from the brief to the final deliverable. It took them 3–4 weeks with two deployments. We managed to make it in only two iterations. The second one was perfect. The CMS is performing well.

How did ExtraHut perform from a project management standpoint?

Everything was perfect. They were very professional and helpful. They made my life easier.

What did you find most impressive about them?

They had very high availability. Any time I needed technical advice, there was no delay or rescheduling of meetings for another day. I received real-time responsiveness.

Are there any areas they could improve?

They could provide better contact with the developers. Sometimes I needed to know some details about HTML and CSS and would have liked to talk directly to them. However, perhaps programmers should be left alone. 

Do you have any advice for potential customers?

Be sure to brief them very thoroughly. Once they start working, they’re serious about it. If you make one brief, you’re going to end up with a flawed product. They’re highly effective professionals. Try to be as precise as you can be in your briefing.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    The quality was almost perfect.
  • 5.0 NPS
    Willing to refer
    I highly recommend them.

E-Commerce Development for an Online Plant Store

"They can translate the problems we face into technical solutions."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Oct. 2018 - Ongoing
Project summary: 

The team at ExtraHut designed and developed a Shopify platform for an online plant store. They’re currently working on updating and adding personalized functionalities to the platform.

The Reviewer
 
2-10 Employees
 
Warsaw, Poland
CEO, Online Plant Store
 
Verified
The Review
Feedback summary: 

ExtraHut goes above and beyond for their clients, delivering exceptional problem-solving skills and high-quality work. Their productive approach complemented their efficient communication style. Their responsiveness is also noteworthy.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an e-commerce business that sells plants online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ExtraHut?

About a year ago, we hired ExtraHut to build our online store.

SOLUTION

What was the scope of their involvement?

The team at ExtraHut helped us design and launch our Shopify store online. ExtraHut found a template to base the store off of.

What is the team composition?

We’ve worked with three different developers.

How did you come to work with ExtraHut?

They were recommended to me by a friend with experience working with software houses.

How much have you invested with them?

We’ve invested about $10,000.

What is the status of this engagement?

Our ongoing engagement with ExtraHut started in October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Right now, we’re working on the second iteration with adjustments to the platform. Due to the development of our business, we need some additional work functionalities and personalized solutions added.

After that work is done and we have our user experience audit, we should have measurable indicators of how they’re helping us. Our team is pleased with their work.

How did ExtraHut perform from a project management standpoint?

From a project management standpoint, it’s very nice. At the beginning of the engagement, we received daily contact during the build. We have dedicated developer day and night. We can reach out, and they’re responsive.

My partner and I aren’t skilled in software or IT, but as we explain problems in a business mindset, the team at ExtraHut understands. They can translate the problems we face into technical solutions.

What did you find most impressive about them?

It’s hard for me to compare because it’s my first experience working with a software provider. I do really appreciate their communication style and how they approach problems. They eagerly help our business team with any issues we face.

Are there any areas they could improve?

No, it’s hard for me to pinpoint something because our cooperation has been good. I’m still working with them, so that’s a good sign.

Do you have any advice for potential customers?

What worked well, in the beginning, is that we were very well-prepared. When we approached ExtraHut, we were looking to save money. We had all of the designs and what solutions we needed. It was all sorted out.

Because of this, the work with the developers was fast and productive. Right now, we feel like we’re a little less prepared for the second iteration. Clients being prepared and understanding what they want is crucial.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Application Research & Testing for Software Dev Company

“Their relationship management was professional and proactive.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2019 - Ongoing
Project summary: 

ExtraHut took charge of recruiting candidates for in-person usability interviews for a banking solutions development partner. The interviews were both exploratory and directed at an app’s usability.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Fergal De Clar
Head of Marketing, Software Development Company
 
Verified
The Review
Feedback summary: 

Utilizing their professional studio and resources, the team used their technical interviewing expertise to ask questions that competitors hadn’t explored. Their proactive project management style and commitment to quality bode well for a continued future relationship with the client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing at a software development company. We provide end-to-end development services for our clients, focusing mostly on mobile banking and payment solutions. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ExtraHut?

One of our clients is launching a new product. Over the last few months, we’ve been conducting user research in the United Kingdom. However, we’re also planning to launch across Europe. As part of that, we were doing testing in Poland. We recruited ExtraHut to help with exploratory and usability testing.

SOLUTION

What was the scope of their involvement?

The solution we’ve created in an app that allows users to make international payments in different currencies at a much cheaper cost than most banks allow. We created a profile of people we wanted to interview about the product, and ExtraHut recruited those people. Over two days, they held individual, face-to-face interviews. 

The first half of the interview was exploratory. They discussed with the candidates what they currently use for international payments, pain points, and experiences with their current provider. The second part of the interview was to provide a fully-functional prototype. We asked the candidates to go through the registration process. 

As part of that process, users must take a picture of their ID and provide a verification selfie. We wanted to discuss issues around people’s resistance to doing that. After going through the onboarding journey, we gave them fake data to guide them through the payment process. Then, they discussed their experience with the app.  

What is the team composition?

We worked with about five people, which included a project manager, a tech specialist, and a business manager.  

How did you come to work with ExtraHut?

I was referred to them by a colleague who had worked with them before. 

How much have you invested with them?

We’ve spent about $8,000 so far.  

What is the status of this engagement?

We started working with them in November 2019, and the project is ongoing. We plan to go back in the new year for additional rounds of testing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The technology they used for allowing us to watch remotely was excellent. They have a new studio that’s very professionally set up. Their two-person interview team was highly specialized, producing high-quality interviews. It’s difficult to find people with expertise in testing apps like ours, but they brought that experience and skill to the table. The technical quality of the feedback was key for us.  

How did ExtraHut perform from a project management standpoint?

They were very proactive, often chasing me for information. Always asking questions that other agencies hadn’t thought through, they offered attention to detail that went above and beyond. They knew the questions they needed to ask, instead of having to wait on me for particulars.   

What did you find most impressive about them?

Their relationship management was professional and proactive. They always followed up with me.  

Are there any areas they could improve?

I can’t think of anything worth mentioning. 

Do you have any advice for potential customers?

Partner with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer