The innovator's engineering team

We've been building customer software for our clients, partners and our own products since 2009. Our team includes experts in JavaScript, Python and Ruby plus engineers with AWS certification. From UX design, project management to development and delivery, we’ve got the complete life-cycle of your custom software, native app or webapp covered.

 

Our approach and dedication to agile, iterative development with complete transparency allows us to bring decades of combined experience to new startups and the fresh innovation of a small team to enterprise projects. Whether you're looking for a dedicated team to work within your company or for a partner to provide a complete solution, eTeam is ready to work with you.

 

American Entrepreneurship + Ukrainian Engineering = Great Software

 
$25,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2009
Show all +
San Francisco, CA
headquarters
other locations
  • 10-A Naberezhno-Khreshchatytska St
    Kyiv, KV 04070
    Ukraine

Portfolio

Key clients: 
VanillaDirect Pay, InComm, Armatic, Taksware
VanillaDirect Pay - Pay your bills or load funds with cash Image

VanillaDirect Pay - Pay your bills or load funds with cash

VanillaDirect Pay is a simple solution for bill payment which allows you to use cash to pay bills for thousands of service providers.

Armatic - Modern AR Management Automation, Enablement & Insights from Proposal to Payment Image

Armatic - Modern AR Management Automation, Enablement & Insights from Proposal to Payment

Armatic allows businesses with accounts receivables to track the quality of their financial relationships with their clients. Like a credit score for businesses. It also automates follow up emails with late-paying clients. We are honored to have built their all inclusive billing platform with their CRM, automated follow up systems, and synchronization with existing accounting softwares. Armatic has been widely praised as one

of the most effective softwares for increasing cash flow.
Taskware - Machine Learning Trained By Humans Image

Taskware - Machine Learning Trained By Humans

Taskware has made it easy for developers and companies to dramatically expand their workforce and execute microtasks across various domains. Your new workforce will be fully managed employees who operate in our own offices ensuring high quality and security. Leverage Taskware RESTful API to create task execution that fit’s into your organization and workflows. We're always ready to customize your own endpoints based on your

individual situation.
Cashtie - The easiest way to get paid in cash Image

Cashtie - The easiest way to get paid in cash

Cashtie is a powerful web service that links retail cash payments to software applications. Any company, from billers to payment gateways can connect retail cash payments in real time to their application and software services with Cashtie. This product has won the following awards: Best Cash Innovation 2014 (by Innovation Project) Must have app 2014 (by Pay Before Awards Europe) Killer Technology 2014 (by Pay

Before Awards Europe) Change Agent of the Year 2015 (by Pay Before Awards Europe) Best Problem Solver 2015 (by Pay Before Awards Europe) Consumer Value 2015 (by Pay Before Awards Europe) The One to Watch 2015 (by Pay Before Awards Europe) eTeam continue to support, extend and maintain this product.
Sapience - Automated & modern API security testing. Image

Sapience - Automated & modern API security testing.

Sapience is a SaaS platform that helps businesses to scan their public APIs for security vulnerabilities on a regular basis.  eTeam professionals built this application from scratch - from design to production deployment. It's currently used by several enterprise clients and plenty of start-up businesses that value the security of their users. Website: https://sapience.io

Cience - Human intelligence and machine learning for improved prospecting. Image

Cience - Human intelligence and machine learning for improved prospecting.

Cience reached out to eTeam with a request to create a comprehensive CRM and marketing automation platform for small to medium sized business. Companies who otherwise might not have the resources for dedicated marketing team can take advantage of Cience's automated data collection and machine learning. These tools allow SMBs to expand the scope of marketing campaigns as well as increase conversions. All through a user friendly

platform which can do much of the work for them.

Roost - Rent Storage Near You (acquired by Spacer)

Roost allows people to find and pay for storage and parking in major cities. Places where both can be scarce. Other people can earn extra cash from their unused storage areas or parking spaces. If you need space, just check what is available near you.

We took their existing platform, migrated and modernized it to improve user experience. Our user test team ran thousands of scenarios to identify any user interface

shortcomings. Congratulations to Roost for earning a place in 500 Startup Accelerator.

Reviews

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Custom Software Dev for Financial Automation Company

"They’re professionals and we were really able to rely on them 100%."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2017 - June 2018
Project summary: 

eTeam boosted development efforts for the company, building payment gateway integrations into a NetSuite ERP platform from scratch, setting up and AWS cloud infrastructure, and more.

The Reviewer
 
11- 50 Employees
 
Irvine, California
CTO, Financial Services Company
 
Verified
The Review
Feedback summary: 

The project team produced top-quality code, and thanks to their efforts, there’s been a significant increase in sales for the company. eTeam led an issue-free process through a single point of contact, but what really stands out is their can-do attitude and responsiveness.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and the CTO of a company that’s developing a suite that helps businesses automate processes like billing, accepting payments, and client communication. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eTeam?

We didn’t have enough resources for development, so we hired eTeam to help us out in that regard.

SOLUTION

What was the scope of their involvement?

eTeam set up our AWS cloud infrastructure and handled various development tasks. We’re a Ruby on Rails shop, so most of our parts are built using that language. We also have React.js on the frontend side.

There’s two-way synchronization between our platform and NetSuite, which is the ERP system we use. eTeam built a number of integrations from scratch with payment gateways into the ERP, including Stripe, which allowed us to start accepting payments.

What is the team composition?

I believe we worked with five people in total. We communicated exclusively through the project manager they assigned.

How did you come to work with eTeam?

We went through a number of potential partners and evaluated metrics like quality, attitude, and price. We ended up with eTeam.

How much have you invested with them?

The original estimate was between $25,000–$50,000, however, the total cost ended up being between $50,000–$100,000.

What is the status of this engagement?

We started working with eTeam around 2017 and collaborated together for about a year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their code was excellent, and while I can’t share specific stats about our sales, we’ve seen a dramatic increase and have been published on the App Store. We were pleased with how eTeam did their job. 

How did eTeam perform from a project management standpoint?

We used a Scrum methodology. The project manager broke down all features into user stories, explaining to the developers what needed to be done. eTeam controlled the whole process on their end. We used Jira and Confluence for project tracking.

What did you find most impressive about them?

We liked their attitude, responsiveness, and quality. They’re professionals and we were really able to rely on them 100%. In the financial services space, reliability is critical, and that’s why we chose eTeam. 

Are there any areas they could improve?

I can’t think of anything they need to improve at the moment. We were pretty satisfied with eTeam.

Do you have any advice for future clients of theirs?

Clients can fully rely on eTeam to produce the best results. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Machine Learning Anomaly Detection for Cybersecurity Firm

"Their team has the technical background and deep insight needed to produce quality work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - July 2019
Project summary: 

eTeam analyzed anomalies in user behavior to produce a machine learning system that could predict actions. They used Python with NumPy, Pandas, and Scikit-Learn in their work.

The Reviewer
 
51-200 Employees
 
Portland, Oregon
Stefan Ulbrich
Principal Research Scientist, Acceptto Corporation
 
Verified
The Review
Feedback summary: 

The internal team found the deliverables to be dynamic and successful. eTeam used their creativity and problem-solving skills to create an artificial dataset generator to compensate for a lack of real data to rest the product. Strong developers, they handled communication without issue.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a principal AI research scientist at Acceptto, a transformative cybersecurity company. At Acceptto we deliver smart, resilient and evasion-proof identity validation technology available for physical, web, mobile, cloud and IoT devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

We needed eTeam services to create a machine learning system that would be able to handle anomalies in users behavior.

What were your goals for this project?

The goals for the project were to perform an analysis of user behavior, detect anomalies and cluster similar users to control behavior changes.

SOLUTION

How did you select this vendor?

eTeam has been recommended to our CEO by a third party. They had exactly the right resources available to achieve the project goals in a productive and cost-efficient way.

Describe the project and the services they provided in detail.

We needed eTeam to perform an analysis of user behavior with anomaly user detection. eTeam's data scientist used unsupervised learning for outlier detection, clustering in order to detect user groups and control behavior changes. Python with NumPy, Pandas and Scikit-Learn was used as a development tool. Also there were performed integration of side packages to the Scikit-Learn pipeline and combination of the main scripts was gathered to the auxiliarily package with unit tests via pytest, type check and documentation.

What was the team composition?

I worked with a data scientist from eTeam's side who gave us insights on a regular basis about project progress.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are extremely pleased with the outcome. As a result of our partnership with eTeam, we reached the goals of the project under the lack of real data: compared the algorithm efficiency, added a visualization module with metric selection, performed use clustering to oblation similar users, cluster visualization.

In order to make up for the lack of real data, there were developed artificial dataset generator based on Dirichlet distribution with controlled variance changes, and feature variable grouping.

How was project management arranged and how effective was it?

The communication was great, as we scheduled daily meetings to discuss progress and tasks as well as spoke over email.

What did you find most impressive about this company?

They've done an excellent job on our project - the technical expertise they provide are outstanding. Their team has the technical background and deep insight needed to produce quality work.

Are there any areas for improvement?

So far, they’ve been a great partner. We’re happy with their service.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Questionnaire App

"eTeam met all our requirements and built the mobile app we wanted."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2019
Project summary: 

eTeam developed a cross-platform iOS and Android questionnaire app for a business services company. Their team developed the app in a React Native framework.

The Reviewer
 
10,000+ Employees
 
Frankfurt, Germany
Lutz Petrean
Head of Delivery, PwC Experience Center Europe
 
Verified
The Review
Feedback summary: 

The app has increased the internal team's productivity. eTeam is talented and hard-working, completing agile sprints that achieved high-quality results. Their team facilitates a collaborative process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Head of Delivery at PwC Experience Center Europe

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

We worked with eTeam on multiple software engineering engagements one of which was to develop a cross-platform mobile questionnaire app for iOS and Android that was aimed to help companies to understand if outsourcing is a good choice for them.

What were your goals for this project?

We wanted to give our prospective clients an easy way to evaluate their internal policies and business conditions to identify if hiring a freelancer is the right choice comparing to other employment options. The client would have an easy way to reach out to PWC consultants for additional assistance if need be.

SOLUTION

How did you select this vendor?

We were looking for remote engineers for one of our projects across different platforms and found eTeam on one of them. They had engineers with the required expertise and available asap. After successfully finishing the previous project, we decided to work with eTeam on this project as well.

Describe the project and the services they provided in detail.

eTeam developed a lightweight cross-platform mobile app using a React Native framework. The purpose of the app was to carry out a survey to help our potential clients to decide whether outsourcing worked for them and potential regulatory implications. One of the main challenges was to allow our employees to make changes to the app without having to re-publish the app. This was achieved with the Expo.io framework.

What was the team composition?

We've worked with a project manager, a React Native developer and a QA engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The mobile app helped us to increase our team’s productivity by asking a set of prequalifying questions to our prospective clients. A great benefit of this solution is that our consultants can modify the question form without having to re-publish the app every time.

How was project management arranged and how effective was it?

We operated in an agile manner, with two-week sprints for development activities. Each sprint was followed by a demonstration of the progress and results achieved.

What did you find most impressive about this company?

eTeam met all our requirements and built the mobile app we wanted. We were happy to work with an agile team who could work without a detailed requirements document and help us work out our needs and technological capabilities.

Are there any areas for improvement?

No. This has been a positive experience for us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Interactive Voice App Development for IT Solutions Firm

"They were very professional and their communication was good."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Oct. 2018
Project summary: 

eTeam helped improve the overall performance of an interactive voice app. They decreased the response time of the app and fixed existing listen/play duplex difficulties.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Founder, BYO
 
Verified
The Review
Feedback summary: 

Their work was well-received by key stakeholders. eTeam's competent project management and reporting were hallmarks of the engagement. Their high-quality work made them a valuable partner for this project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a founder at BYO, which provides technical production solutions for brands and agencies. We build teams of senior industry professionals for every project, allowing our clients to quickly test and validate solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

We developed a concept for a storytelling voice skill. We needed to hire an external resource to help us improve on some of the key performance areas of the product.

What were your goals for this project?

Our goal was to move forward with the development of the voice app from the prototype stage.

SOLUTION

How did you select this vendor?

We received a recommendation from a colleague who had worked with eTeam in the past. Their ability to start the project quickly was a plus for us.

Describe the project and the services they provided in detail.

Our product is an interactive voice app for Google Assistant. eTeam engineers helped us to improve the overall performance of the application. They tightened the underlying app by decreasing the response time of the app and fixing the listen/play duplex difficulties.

What was the team composition?

We worked with a technical lead and a full-stack developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

eTeam was quite competent. They were very professional and their communication was good.

How was project management arranged and how effective was it?

Project management was effective, but the project was not complicated.

What did you find most impressive about this company?

The communication, reporting, and team management were all positive. The quality of the work and the professionalism of their team are most impressive.

Are there any areas for improvement?

No, they were a great partner for this project.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Telco Provider

"I really liked their quick start and how engaged they were from the very beginning."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - June 2019
Project summary: 

eTeam helped develop a log management system for a third-party client—a telco provider. The system utilized Elasticsearch, Logstash, Kibana, and machine learning among other technologies.

The Reviewer
 
11-50 Employees
 
Kyiv, Ukraine
Fedor Netreba
CTO, Talan Systems
 
Verified
The Review
Feedback summary: 

The system arrived on time and within budget, satisfying all parties. As a subcontractor, eTeam provided top-notch expertise and agile development for cost-effective prices. Timely delivery, regular communication, and commitment enabled a close working relationship.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a CTO at Talan Systems, an IT integrator specializing in developing and implementing comprehensive solutions for wide automation of business tasks and activities of enterprises and institutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

We hired eTeam as a subcontractor for one of our projects to get substantial niche expertise and enhance our existing team to fulfill the project goals in a cost-effective way.

What were your goals for this project?

Our goals were to find external engineers with proven expetise in Elasticsearch, Logstash, Kibana so they could add missing knowledge and additional value for our client's project.

SOLUTION

How did you select this vendor?

We were searching across Ukrainian IT companies for a team based in Kyiv with required technical competence and experience developing solutions in the telecommunication industry. eTeam matched our criteria and was able to provide us engineers in the short term.

Describe the project and the services they provided in detail.

Our company had been working on a project for a leading telecommunication company and we needed extra hands with niche expertise. Once started working with eTeam, together with their engineers we created a system for log aggregation and visualization and anomaly detection using machine learning. We worked in iterative sprints until release.

What was the team composition?

We worked with a team of four people: two DevOps engineers, a technical lead and QA engineer. Our project required tech expertise in Elasticsearch, Logstash, Kibana, hence it was critical to have highly-skilled senior engineers, which eTeam provided.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Within our collaboration with eTeam, we successfully delivered a project for our client on time with minimum delays and within the expected budget. As a result, hiring a subcontractor like eTeam was much more cost effective for our company than bringing on new, full-time employees.

How was project management arranged and how effective was it?

Our company uses agile as well as eTeam so we had daily standups, sprints and then demos that included all the team members working on our project. This made it feel as if we were all working under the same roof!

What did you find most impressive about this company?

I really liked their quick start and how engaged they were from the very beginning. Their team met all of our expectations and brought strong expertise to the project. They provided great advice and the deliverables fulfilled our requirements.

Are there any areas for improvement?

eTeam delivered precisely what we need without any delays or complications.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Technical Consulting & Proof of Concept for Startup

"Beyond their technical expertise, they are highly responsive to our needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2019 - Ongoing
Project summary: 

eTeam created a proof of concept for a smart booking solution, and they accessed the technical viability of the product.

The Reviewer
 
11-50 Employees
 
Ukraine
Darina Mudrak
Co-Founder, Smart Booking Startup
 
Verified
The Review
Feedback summary: 

The vendor confirmed that the business idea could be successfully implemented. A client-oriented group, eTeam easily adapts to shifting circumstances. They reliably produce deliverables without exceeding resource limitations, and their efficient communication is noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of a startup that aims to create a smart booking and locker solution for a coworking space that automates the process of choosing, booking, and using the coworking space without needing to interact with staff.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

I hired eTeam to for technical consulting, and I asked them to create a proof of concept for my startup idea to test its technical viability.

What were your goals for this project?

My goals were to find the most efficient way to build the booking platform for our coworking space, review existing smart locker solutions on the market, and test their APIs to validate if the idea is viable.

SOLUTION

How did you select this vendor?

I looked for IT development companies across different business listings and found eTeam in one of them. I liked their project portfolio, and they have experience working with different startups.

Describe the project and the services they provided in detail.

I had an idea of creating a solution for fast and easy rooms reservations without interacting with any personnel. When we selected eTeam, we had a series of meetings to go over the details and prepare a scope for the future solution. 

After analyzing requirements, eTeam reviewed existing solutions and presented a proof of concept for our business idea including technical aspects of software and hardware implementations as well as technical limitations and how they can be avoided.

What was the team composition?

I worked with a system architect and a project manager from eTeam.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The biggest marker of success is that now I know my business idea is really worth the implementation effort from a technical point of view. It’s a solution that could be created in the real world.

How was project management arranged and how effective was it?

It was very efficient to communicate with the team. A series of meetings were organized to go over the idea and gather my requirements.

What did you find most impressive about this company?

eTeam was a perfect fit for the project. Beyond their technical expertise, they are highly responsive to our needs. We’ve changed our minds multiple times and added new ideas, and they always go with the flow and make results happen within the budget and time frame.

Are there any areas for improvement?

In general, everything was delivered exactly as I expected, so it is hard to say that anything needed improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It was the perfect value for money.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Cloud Server Tuning for Charity Organization

"Their technical expertise was top notch!"

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - May 2017
Project summary: 

eTeam came to the project on a consultation basis with the objective of improving the website’s uptime during spontaneous traffic spikes. They provided their recommendations after doing a thorough analysis.

The Reviewer
 
201-500 Employees
 
Kyiv, Ukraine
Head of Technology Consulting, IT Outsourcing Company
 
Verified
The Review
Feedback summary: 

The project team delivered a detailed report of all the issues the website had, along with recommendations that the engineers could easily implement. eTeam’s smooth workflow, problem-solving approach, and effective communication contributed to results that surpassed expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a leader in the local tech industry specializing in digital transformation and cloud computing. I have a consulting client that required very specific expertise.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

I needed technical consulting because the current solution my client had in place was too rigid to work under sudden high loads.

What were your goals for this project?

We wanted to increase uptime and improve the overall architecture of our cloud hosting solution.

SOLUTION

How did you select this vendor?

I had worked with them in the past and knew that their expertise was a perfect match for the specific type of issue I needed to resolve for my client, which involved tuning AWS.

Describe the project in detail.

I needed them to achieve 100% uptime for a website of a popular charity that gets advertised during common TV programs. It gets traffic spikes of 10,000+ visitors within a few minutes sometimes right after commercials.  

We needed a solution that could handle a high load on the backend, still offer DDOS protection, and be implementable by our engineers, all without affecting user experience. I hired eTeam in a consulting role; they came up with a detailed solution and my team was able to successfully implement it.

What was the team composition?

After contacting eTeam's CEO, I was directed to their solution architect and CTO. Their CTO and DevOps engineer drew up the solution plan.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

eTeam provided a document with a list of the identified bottlenecks and provided recommendations on how they could be solved. They also presented a roadmap to the charity leadership board for implementing these improvements.

How effective was the workflow between your team and theirs?

Communication was easy. eTeam conducted a series of interviews with the organization's engineering and marketing staff and reviewed the existing infrastructure and digital assets.

What did you find most impressive about this company?

Their technical expertise was top notch! They were able to dive into a complex problem and solve it.

Are there any areas for improvement?

For my project, no. Everything met or exceeded my expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MVP Development for Bitcoin Retail Startup

“They understood what I wanted and then simply did it.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Aug. 2018
Project summary: 

eTeam worked on the proof of concept for a startup, and then developed the MVP web application. The scope also included the development of an accompanying website.

The Reviewer
 
1-10 Employees
 
London, UK
Shine Prakash
Director, Oxidize Limited
 
Verified
The Review
Feedback summary: 

The project was completed with great success, as the team developed an excellent MVP and website. They understood the complexity of the scope and worked hard to simplify the process and ensure everything ran smoothly.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a startup that aims to make it possible for people to purchase Bitcoin at physical retail locations using cash.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

I hired them to first design a proof of concept to test the feasibility of my startup idea. After that, they built an MVP that provided all of the engineering solutions I needed.

What were your goals for this project?

To solve my engineering issues and develop a technically viable product.

SOLUTION

How did you select this vendor?

I've worked on other startups in the past and always found tech issues to be one of the main blocking points, so I decided to hire dedicated engineers. I heard of eTeam through mutual connections. After going through my vetting process, I could tell their engineers understood my needs and were able to deliver a quality product.

Can you go into detail about the services they provided and the scope of the project?

Initially, I spoke to one of their senior project managers to define the scope of the project and decide on the right tech stack. Once they had devised a technical solution, one of their full-stack developers built a web app.

The app prints a barcode that enables a user to add funds to a Bitcoin wallet at point-of-service locations. They also created an entire website for the project, in addition to the backend.

What was the team composition?

The main developer was a single full-stack developer. They took care of both the product itself and the frontend of the website. My point of contact was a project manager who coordinated tasks with a designer and a QA engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project website functions really well and the development of the MVP was a great success. Their contribution was flawless.

How was project management arranged and how effective was it?

The workflow and communication were great. Our project manager was very diligent and made sure I was kept up to date on the progress through daily and weekly standups, demos, and other tools.

The weekly demo meetings were used to discuss the progress and clarify any further requirements with the designers and engineers. Overall, we really enjoyed working with him.

What did you find most impressive about this company?

More than anything else, it was great that they didn’t need micromanaging. They understood what I wanted and then simply did it. I could really trust them to follow through.

Are there any areas where they can improve?

They’re a nice group of professionals and we have no complaints about the experience. It can be difficult to find a company to help you on this journey. Many make promises and then when it comes to implementation, they really struggle.

In contrast, eTeam understood the complexities and worked with me to simplify and streamline the process.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev for B2B Food Marketplace

“They’re fast and responsive.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Oct. 2018
Project summary: 

eTeam built the MVP for a B2B e-commerce marketplace that allows food professionals to trade their products. The platform has integrated chat capabilities, an approval process, and an administrative panel.

The Reviewer
 
1-10 Employees
 
London, UK
CEO & Cofounder, Digital Food Marketplace
 
Verified
The Review
Feedback summary: 

So far, the MVP has secured a promising number of users. With their expertise, eTeam was able to quickly deliver a high-quality solution. The team followed an organized project management system but remained flexible to changing needs. They’re praised for their agility and communication.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and co-founder of a B2B e-commerce marketplace for food producers, manufacturers, and retailers. Our platform enables users to directly trade with each other, simplifying the food supply chain, delivering fresher produce, and reducing waste.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

We wanted to build the MVP for our product.

What were your goals for this project?

We needed a progressive web app (PWA) that had a stable and scalable foundation.

SOLUTION

How did you select this vendor?

After an extremely long and arduous interview process, we decided on eTeam over the 20 other agencies we considered. They showed the best understanding of our goals and had the right skill set.

Can you go into detail about the services they provided and the scope of the project?

We provided designs and a detailed statement of work. eTeam followed our directions closely, building the platform from scratch using React.js and Ruby on Rails. It’s a multi-sided e-commerce marketplace with integrated chat technology, approval mechanics, and a backend administrative panel.

What was the team composition?

We worked with three full-time teammates and two on-demand resources. They assigned one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to eTeam, we’ve launched an MVP and secured our first customers. Their services sped up our process, completing the project in a quarter of the time and delivering twice the quality level than we would’ve been able to internally.

How was project management arranged and how effective was it?

We primarily spoke through Slack, with scheduled demos and catch-up meetings via Zoom. We recorded any bugs or requested changes on Google Slides. Across all communication channels, there weren’t any language barriers.

What did you find most impressive about this company?

They’re fast and responsive. The team understands that there will be changes during the project, so they approach their work with flexibility and agility.

Are there any areas where they can improve?

They should allow more time for clients to make requests and use more accessible terminology when discussing technical details.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Augmentation for Gift Card Company

“They always keep our momentum moving forward.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2013 - Ongoing
Project summary: 

eTeam assists in the development of various technology products. Their efforts include designing wireframes, building websites, and creating software tools to enhance an established sales cycle.

The Reviewer
 
1,001-5,000 Employees
 
Denver, Colorado
VP of Emerging Technologies, Fintech Enterprise
 
Verified
The Review
Feedback summary: 

eTeam consistently delivers high-quality web products within reasonable timelines. Their talented designers and developers provide valuable feedback to improve existing platforms. They’re dedicated, communicative, and willing to produce multiple iterations before completing a project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of emerging technologies for a fintech enterprise.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eTeam?

We often work with complex programs and needed a consulting firm to help us with a development effort related to one of our e-commerce channels.

SOLUTION

What was the scope of their involvement?

Considering we try to build new solutions, we often look to eTeam for their creative input regarding UX and listen to their recommendations for how to solve specific challenges. Their usual deliverables include wireframes or websites. They’re able to keep communication fluid and complete tasks quickly. That kind of relationship makes it easy to improve existing products and build onto new concepts.

eTeam assists us in developing software demos that show different customer experiences without having to program an entire system. For example, we might want to emulate the user experience of activating a gift card without actually using the card. They’ve helped develop software that enables us to analyze new approaches without creating discrepancies within our production system.

eTeam recently developed a website for us that uses a WYSIWYG tool to facilitate an easily customizable platform. Using that tool, I can load new images or do all kinds of styling tasks without having development expertise. The finished website allows us to create proof of concepts with having to initiate an internal build process. We’ve also run a couple of projects that required us to make a sandbox type of environment for our partners. The purpose of that is to create a space where our partners can review and edit the specifications of different APIs without impacting adjacent systems. Building those product sandboxes is the current project we’ve allocated to eTeam.

What is the team composition?

Eugene (Product Owner, eTeam) is our primary contact regarding communication and project management. However, we’re usually working on several projects simultaneously, so the particular entities that lead each project vary accordingly.

How did you come to work with eTeam?

We already had a relationship with some of the individuals who started eTeam. Plus, a few people left their company and joined us. Therefore, our working relationship with them developed from having a deep understanding of the products they’ve created. Having that information made hiring them an easy decision.

How much have you invested with them?

We’ve spent $50,000–$200,000 thus far.

What is the status of this engagement?

We started working together in January 2013 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve significantly improved our ability to present customers with practical demonstrations of the services we provide. Even their sandbox environments perform a useful function within our sales cycle by allowing our products to be vetted by potential clients. Being able to address feedback and engage with our clients in real-time gives us a strategic advantage over similar firms. Overall, their efforts fill in the gaps that are often created when our internal team is working on multiple projects at once.

How did eTeam perform from a project management standpoint?

We’re happy with their level of documentation and responsiveness when coordinating. They organize projects from an outside perspective by holding regular meetings and reminding us when they’re waiting for deliverables. They always keep our momentum moving forward.

What did you find most impressive about them?

The biggest difference between them and other consulting firms is their ability to take a minimal project outline and run with it to completion. They’re also quick to provide valuable recommendations and exciting starting points for discussion. I find that aspect of their service to be unique.

Are there any areas they could improve?

They’ve misinterpreted what we were looking for a few times, but that’s the nature of our business.

Do you have any advice for potential customers?

I recommend that future clients provide eTeam with everything they need to move forward. We struggled to do that at times. Luckily, eTeam reached out to us whenever they required certain deliverables to progress.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They accurately estimate project timelines.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    They adequately deliver most of the time.
  • 5.0 NPS
    Willing to refer