The innovator's engineering team

We've been building customer software for our clients, partners and our own products since 2016. Our team includes experts in JavaScript, Python and Ruby plus engineers with AWS certification. From UX design, project management to development and delivery, we’ve got the complete life-cycle of your custom software, native app or webapp covered.

 

Our approach and dedication to agile, iterative development with complete transparency allows us to bring decades of combined experience to new startups and the fresh innovation of a small team to enterprise projects. Whether you're looking for a dedicated team to work within your company or for a partner to provide a complete solution, eTeam is ready to work with you.

 

American Entrepreneurship + Ukrainian Engineering = Great Software

 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2016
Show all +
San Francisco, CA
headquarters
other locations
  • 10-A Naberezhno-Khreshchatytska St
    Kyiv, KV 04070
    Ukraine

Portfolio

Key clients: 

VanillaDirect Pay, InComm, Armatic, Taksware

Trustloop Image

Trustloop

Trustloop is a pioneering Open Banking solution that gives access to a broad range of high-quality financial data from banks across Europe through a single API.
The product is powered by real-time financial data, cutting-edge artificial intelligence and robust data security practices.

Genie Image

Genie

Genie is an AI agent for the creative industries that combines a ‘talent first' headhunting approach with the speed of intelligent automation.

The entire experience is handled through a chatbot that leverages Natural Language Understanding technologies powered by Amazon Lex.

VanillaDirect Pay - Pay your bills or load funds with cash Image

VanillaDirect Pay - Pay your bills or load funds with cash

VanillaDirect Pay is a simple solution for bill payment which allows you to use cash to pay bills for thousands of service providers.

Roost - Rent Storage Near You (acquired by Spacer)

Roost allows people to find and pay for storage and parking in major cities. Places where both can be scarce. Other people can earn extra cash from their unused storage areas or parking spaces. If you need space, just check what is available near you.

We took their existing platform, migrated and modernized it to improve user experience. Our user test team ran thousands of scenarios to identify any user interface

shortcomings. Congratulations to Roost for earning a place in 500 Startup Accelerator.
Armatic - Modern AR Management Automation, Enablement & Insights from Proposal to Payment Image

Armatic - Modern AR Management Automation, Enablement & Insights from Proposal to Payment

Armatic allows businesses with accounts receivables to track the quality of their financial relationships with their clients. Like a credit score for businesses. It also automates follow up emails with late-paying clients. We are honored to have built their all inclusive billing platform with their CRM, automated follow up systems, and synchronization with existing accounting softwares. Armatic has been widely praised as one

of the most effective softwares for increasing cash flow.
Cashtie - The easiest way to get paid in cash Image

Cashtie - The easiest way to get paid in cash

Cashtie is a powerful web service that links retail cash payments to software applications. Any company, from billers to payment gateways can connect retail cash payments in real time to their application and software services with Cashtie. This product has won the following awards: Best Cash Innovation 2014 (by Innovation Project) Must have app 2014 (by Pay Before Awards Europe) Killer Technology 2014 (by Pay

Before Awards Europe) Change Agent of the Year 2015 (by Pay Before Awards Europe) Best Problem Solver 2015 (by Pay Before Awards Europe) Consumer Value 2015 (by Pay Before Awards Europe) The One to Watch 2015 (by Pay Before Awards Europe) eTeam continue to support, extend and maintain this product.
Taskware - Machine Learning Trained By Humans Image

Taskware - Machine Learning Trained By Humans

Taskware has made it easy for developers and companies to dramatically expand their workforce and execute microtasks across various domains. Your new workforce will be fully managed employees who operate in our own offices ensuring high quality and security. Leverage Taskware RESTful API to create task execution that fit’s into your organization and workflows. We're always ready to customize your own endpoints based on your

individual situation.
Sapience - Automated & modern API security testing. Image

Sapience - Automated & modern API security testing.

Sapience is a SaaS platform that helps businesses to scan their public APIs for security vulnerabilities on a regular basis.  eTeam professionals built this application from scratch - from design to production deployment. It's currently used by several enterprise clients and plenty of start-up businesses that value the security of their users. Website: https://sapience.io

Cience - Human intelligence and machine learning for improved prospecting. Image

Cience - Human intelligence and machine learning for improved prospecting.

Cience reached out to eTeam with a request to create a comprehensive CRM and marketing automation platform for small to medium sized business. Companies who otherwise might not have the resources for dedicated marketing team can take advantage of Cience's automated data collection and machine learning. These tools allow SMBs to expand the scope of marketing campaigns as well as increase conversions. All through a user friendly

platform which can do much of the work for them.

Reviews

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Software Dev for Payment Service

“We use Jira and have a dedicated Slack channel, email, and weekly calls with management.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2019 - Ongoing
Project summary: 

eTeam supports software development for a global payment processor and head hiring initiative. Using Ruby on Tails, React, and JavaScript, they built automation and invoice management platforms.

The Reviewer
 
51-200 Employees
 
Boston, Massachusetts
Maksym Golovnia
Development Manager, BlueSnap
 
Verified
The Review
Feedback summary: 

eTeam is an instrumental partner in the development of the company’s core platforms. Everyone has been happy with their work. The team is goal-oriented and has managed the project well.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the development manager at BlueSnap, a global payment processor.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eTeam?

BlueSnap acquired a company and we needed to build a team and grow it.

SOLUTION

What was the scope of their involvement?

They provide team management, development, software development, and hiring. They keep working on the core of BlueSnap as well as the other company’s product that was acquired which is invoice management and building an automation system. They use Ruby on Rails, React, and JavaScript. It’s been grouped in with what BlueSnap already had. The software works together and is integrated.

What is the team composition?

There are quite a few recruiters, HR, account managers, and the founders.

How did you come to work with eTeam?

I personally knew the founders.

How much have you invested with them?

We spent $100,000.

What is the status of this engagement?

We started working together in October 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re building one of our core platforms right now. Everyone is happy with their work.

How did eTeam perform from a project management standpoint?

Project management is good. I have nothing to complain about. We use Jira and have a dedicated Slack channel, email, and weekly calls with management. With COVID-19, they handled in everything to make sure everyone could work remotely.

What did you find most impressive about them?

They’re really focused and goal-oriented. They try to understand your exact needs. They do their best to support in all ways that they can with resources, administrative support, technical expertise.

Are there any areas they could improve?

We’re happy with them.

Do you have any advice for potential customers?

They’re a really good partner that’s really comfortable to work with. Even if you don’t have a clear vision, they will help you build a vision and narrow down what you want.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Development for Cryptocurrency Support

"Very high level of quality of engineering."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

A cryptocurrency support provider hired eTeam to develop a custome solution that will allow users to easily locate places and establishments that can accept their cryptocurrency.

The Reviewer
 
51-200 Employees
 
Tokyo, Japan
Corbin Fraser
Group Product Manager, Mobile Services, Bitcoin.com
 
Verified
The Review
Feedback summary: 

The solution that eTeam developed is fully-functional and mobile friendly meeting all of the company's expectations. The company appreciated the team's project management as it suited their own structure. The team even made themselves felxible to accomodate the company's schedule.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We’re working to make money better—for everyone. Whether it’s your paycheck, pension, or piggybank savings, money matters to us all.

So, rather than relying on banks—with their fees, delays, and fraud risk—we stand for money without limits. That’s why we support Bitcoin Cash, a global digital currency that only you can control.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam, and what were your goals?

We hired eTeam to work on Bitcoin.com Maps. The simplest way for users from across the globe to find places to spend their cryptocurrency in person.

The goal of the project was to create an improved experience for mobile and desktop users, in addition to supplying a developer friendly api to be used by 3rd parties and internally across our other product lines.

We also required an administrative dashboard for our support team to more easily manage location moderation.

SOLUTION

How did you select eTeam and what were the deciding factors?

We selected eTeam based on their recommendations from peers who have worked with their team in the past. After several interviews both with management and engineering it was clear we found the right fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Use cases: User is looking for a store nearby

View: map with the viewport of 20 minutes walking distance from the current location if stores exist. If stores don’t exist, an overlay message stating that with options to search for another location List of stores with address, ratings and (if possible) distance to them Link to Google Maps navigation (via android intent or url launcher)

User searching for a store in arbitrary location Search is done via google maps Results are displayed in the same fashion as use case 1 User adding a store Search for store name and/or address

Results are retrieved from Google Places Adding a store sends the information to moderator User receives a push notification if store is approved

User receives a push notification and a message if store is declined User reporting an issue with the store Store name + list of common issues if possible (e.g. Bitcash is not accepted)

Issue is sent to moderator When issue is resolved, a push notification is received with the message from moderator User commenting on the store Each comment includes rank of the store and a text comment (from the standpoint of bitcash operation) If moderator removes the comment, user receives push notification with the reason

Actor: moderator Use cases: Moderator reviews stores added by community Requests are grouped by google place ID/name so that multiple requests can be confirmed/declined at once If declined by moderator, additional message is required that will be sent to all users submitting the request (message can be done via presets)

Moderator reviews issues Process similar to above Moderator can take down the store from the app if the issue is confirmed The result of issue review contains a message from moderator

Store list management Moderator has the same lookup interface as the user In addition to the user’s features moderator is able to take down stores listed Managing comments Moderator can remove a comment from the store if he finds it inappropriate or irrelevant. When doing so he is required to provide a reason which is sent to the user who left the comment

How many people from the vendor's team worked with you, and what were their positions?

We worked a team of 5 from eTeam, including a project manager, and four engineers who supplied frontend development, backend development, api development, along with quality assurance.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Succssfully rebranded the project from Marco Coino to Bitcoin.com Maps Increased the speed at which new listings were added to Bitcoin.com Maps

Delivered full functioning mobile-friendly maps with submit listing functionality, and marker spidering for locations with large clusters of stores in a small geographical footprint (ie malls)

Delivered a full featured developer api for internal and external use Developed and provided staging and production servers for all features Developed an advanced administrative dashboard for our internal support team to easily moderate locations

Describe their project management style, including communication tools and timelines.

The project management style suited our organization structure very well at Bitcoin.com. We held two weekly meetings to go over project milestones, and another to demo the progress made by their team each week.

Regular contact with their team was held via a shared Slack channel, in addition to regular emails. Communication was professional and insightful. eTeam went above and beyond in considering all possible use cases for an enhanced map to showcase stores/locations accepting cryptocurrency.

What did you find most impressive or unique about this company?

Very high level of quality of engineering. Our internal engineers have had a great time working with their deliverables. Their communication style and organization was terrific in working with two internal product managers along with designers.

Their flexibility with our often busy schedule was greatly appreciated, but more important than all of this was their complete ability to follow through on requests, along with setting very clear expectations and delivering high quality results.

Are there any areas for improvement or something they could have done differently?

I'm unaware of any ways they could have improved.

5.0
Overall Score Of all the external contracted teams we've worked with in this past, eTeam is the only one I feel confident saying they earned a perfect score.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Clear milestones, open communication made scheduling a breeze.
  • 5.0 Cost
    Value / within estimates
    Very affordable. The quality of work we received was worth every dollar we spent.
  • 5.0 Quality
    Service & deliverables
    5 / 5 - very high quality of work
  • 5.0 NPS
    Willing to refer
    Am able to confidently refer them to anyone interested in web engineering services.

Custom Web & Mobile Dev for Recruitment Platform Beta

"We are always able to input and find the team responsive to our needs with a genuine desire to assist us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2019 - Ongoing
Project summary: 

eTeam developed an early beta of a recruitment product that relies on machine learning algorithms. Re-engineering legacy PHP code, they refactored it using Lambda before moving the solution to AWS.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Stephen Reekie
CTO, Meet Genie Ltd
 
Verified
The Review
Feedback summary: 

Both the web-based recruitment product and the set of iOS and Android apps earned high praise from stakeholders. By moving to a mobile version, eTeam has helped the internal staff directly engage with their clients. That has improved response times and assisted with revenue generation.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am CTO with Genie, a recruitment company bringing together clients with candidates at pace using machine learnt algorithms available on the web and mobile devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam, and what were your goals?

We required eTeam to take an early beta of our product and re-architect and engineer it for enterprise with the ability to scale. Additionally we required a full iOS and Android application to be built from the ground up using the new technology.

SOLUTION

How did you select this vendor and what were the deciding factors?

We sourced eTeam after a recommendation and interview process and were impressed with their credentials and ability to evidence previous work they had completed using our required technology platforms.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We required eTeam to re-engineer a legacy PHP code base sitting on Google cloud, move it to AWS, refactoring the code utilising Lambda, AWS Lex for chat and ensuring services and functions were available via API. Backend database schema changes were also required during migration.

eTeam also built from the ground up iOS and Android applications utilising the new architecture also providing the design expertise necessary for both application and web layouts.

How many people from the vendor's team worked with you, and what were their positions?

At various times the team scales as to our requirements but a core team exists consisting of a project manager, account manager, back end developer, front end developer, QA engineer & mobile developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Both the internal team and our customers have expressed their praise for the design and build quality of the application and web interfaces produced by the team. Transitioning to a mobile application, facilitated by eTeam, has greatly improved our ability to directly engage with customers and clients, improving response times and assisting with revenue generation.

Describe their project management style, including communication tools and timeliness.

eTeam are very transparent in their management style, holding regular update meetings and working together on sprint goals, metrics and progress. We are always able to input and find the team responsive to our needs with a genuine desire to assist us in meeting deadlines.

What did you find most impressive or unique about this company?

eTeam have a truly collaborative approach to working with us, feeling like a part of our team with a real understanding that we succeed together.

Are there any areas for improvement or something they could have done differently?

At every point where there have been any issues, eTeam were swift to address and rectify.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Open Banking Solution for Banking Services Company

"They are good at taking quite loosely defined requirements, building on them, and turning them into an end product."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Sept. 2019 - Ongoing
Project summary: 

eTeam is developing a secure open banking platform. They help with scoping and development requirements. The project is run in phases, with each phase being broken down into two weekly sprints and a demo.

The Reviewer
 
1-10 Employees
 
London, England
Chris Howes
COO, OPEN B GATEWAY LIMITED
 
Not verified
The Review
Feedback summary: 

eTeam has helped the client establish a platform within six months. They have very good project management skills and communicate frequently. Helping the client work independently, they make life easier.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Chief Operating Officer @OPEN B GATEWAY LIMITED.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

Starting from the ground up, we needed to develop an online platform that takes advantage of the Open Banking initiative. Our clients are finance lenders - we help them by securely sharing the online banking data of their prospective borrowers so that they can check that the borrower can afford the monthly loan repayments. The borrower benefits by not being burdened with debt they cannot afford, and our client benefits by being able to make better credit decisions.

What were your goals for this project?

To develop a secure, streamlined, extensible Open Banking platform.

SOLUTION

How did you select this vendor?

First we investigated hiring a team within the UK, but quality and price lead us to investigate outsourcing. We researched various global sites and settled on Ukraine due to time zone, quality and price. This lead us to find 6 potential development partners in Kiev - we booked meetings with each and flew out to Kiev for a week. eTeam immediately stood out to us as being a great fit.

Describe the project and the services they provided in detail.

eTeam have helped with scoping and developing requirements. They are good at taking quite loosely defined requirements, building on them, and turning them into an end product. We believe that outsourcing works best when the outsourced team is not afraid to apply common sense to minor problems, so they can be resolved without input from the hiring side. This approach really takes the pressure off and is invaluable. We run the project in phases, with each phase being broken down into 2 weekly sprints, with a demo at the end of each sprint.

What was the team composition?

1 project manager 2 back-end Golang developers 1 front-end dev 1 QA tester part time devops part time UX

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We've gone from zero to platform in 6 months.

How was project management arranged and how effective was it?

Project management is very good. We communicate via Slack. We have a weekly meeting each Monday morning, and a bi-weekly end-of-sprint demo.

What did you find most impressive about this company?

The overall quality of the product is very good. And eTeam make it easy my life easier by being able to work independently.

Are there any areas for improvement?

There is very little that could be improved.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Custom Software Dev for Telecommunications Company

"Their user interface design is the strongest aspect of their work, and they do it exceptionally well."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Jan. - Dec. 2019
Project summary: 

eTeam was brought on board by a telecommunications provider to develop their mobile and web-based messaging apps. The team worked off client-provided wireframes and focused on both architecture and UX design.

The Reviewer
 
11-50 Employees
 
Atlanta, Georgia
VP Product Management, Telecommunications Company
 
Verified
The Review
Feedback summary: 

Despite providing visually excellent work, internal stakeholders feel eTeam could benefit from expanding their technical knowledge. Overall, they’re satisfied with the final product and the team’s ability to develop based on provided specs and wireframes.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of product management for a telecommunications service provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eTeam?

We needed a company to help with custom software development.

SOLUTION

What was the scope of their involvement?

eTeam developed a custom web-based messaging software for us based on specs I wrote and provided for them. The product has both a mobile and web component.

The software text-enables any platform, allowing users to send and receive messages even on those that wouldn’t normally have that capability, like a landline or browser. eTeam wrote the code that enables our app to provide that functionality.

Throughout the project, after I provided the wireframes, they would put together a user interface and I would tweak it.

What is the team composition?

We worked with several different groups throughout the project depending on what our focus was in a given moment. The most we ever worked with was between eight and nine people, which was when we working on databases.

We had a few project managers, a database administrator, and a schedule manager. We also had a business analyst who acted as a liaison to the developers. 

How did you come to work with eTeam?

The relationship was forged before I joined the company, but I know our CTO had engaged with eTeam in 2018. Our company selected them out of about five or six other candidates based on their expertise in mobile and database development.

How much have you invested with them?

We spent about $250,000 on this engagement.

What is the status of this engagement?

We worked together from January-December 2019. However, once we reach a certain level of sales, we’re going to resume development with eTeam.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In the beginning, when they were designing some of the architecture of the product, things went really well. 

Later on, when the team started getting into some of the code, we ran into some challenges with the nuances associated with different US carriers. We had to do a lot of research and relay it back to them because they weren’t as knowledgeable about those protocols.

However, it was the only challenge eTeam had to overcome throughout the project, as they handled all the other development really well.

How did eTeam perform from a project management standpoint?

I was generally satisfied with their project management.

I communicated daily with eTeam’s business analyst, though I did have to dedicate some time and supervision to helping them with basic project management tools and spreadsheets.

What did you find most impressive about them?

eTeam’s work is visually excellent. Their user interface design is the strongest aspect of their work, and they do it exceptionally well. 

 Are there any areas they could improve?

I wish they had been more knowledgeable in terms of communications and protocols. Also, I don’t think their database experience and expertise is as strong as it could be. 

Do you have any advice for potential customers?

The clearer the specifications, the better results you’ll get. The details need to be in there. eTeam needs a little bit of ramp up time, so the more specification you have in the original specs, the better off you’ll be.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    If it’s design work, I’d definitely recommend them. For really heavy duty database work, I wouldn’t.

Custom Dev for Task API & Task Management Platform

"These guys simply got it, and we couldn't be happier with the end result."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Ongoing
Project summary: 

eTeam developed a core API connection that helps companies leverage machine learning AI. They also developed a platform to manage human microtasks on a large scale.

The Reviewer
 
11-50 Employees
 
Irvine, California
Trenton Hughes
Head of Customer Success, Taskware
 
Verified
The Review
Feedback summary: 

Both the API and tasking platform function well enough to be sold on the market. eTeam was experienced enough to predict project needs, executing on them proactively to reach the right end goal.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our company is an API connection to connect human tasks to AIs. I'm the head of Customer Success.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

eTeam helped us build the entire API connection, as well as the platform for human tasks.

What were your goals for this project?

To build a complete working API to connect with AI, as well as platform to complete microtasks and massive scale.

SOLUTION

How did you select this vendor?

They were a referral to us, and we started with them as a test that actually went so well that we brought them on full time to build our entire platform.

Describe the project and the services they provided in detail.

They scoped the entire project, as well as did the development, and even QA in order to ensure that it worked seamlessly.

What was the team composition?

One project manager, one developer, one QA, and their mgmt was also heavily involved.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have a real platform and API today that works, and does exactly what we set out to do. We currently sell the solution.

How was project management arranged and how effective was it?

Yes- we had a point of contact who kept a project plan and kept us updated from week to week.

What did you find most impressive about this company?

Their teamwork and understanding of what needed to be done in order to get to our end goal was second to none. These guys simply got it, and we couldn't be happier with the end result.

Are there any areas for improvement?

Only thing I would have liked was a more detailed breakdown of what was needed from our side upfront. However, we sorted this out and they helped to guide us through each step.

5.0
Overall Score Our go to partner for development!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They made themselves available every step of the way
  • 5.0 Cost
    Value / within estimates
    Much less expensive than building this out on our own, which was the alternative we looked at.
  • 5.0 Quality
    Service & deliverables
    Our product works today, and we don't have issues.
  • 5.0 NPS
    Willing to refer
    Already have!

Custom Software Dev for Financial Automation Company

"They’re professionals and we were really able to rely on them 100%."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2017 - June 2018
Project summary: 

eTeam boosted development efforts for the company, building payment gateway integrations into a NetSuite ERP platform from scratch, setting up and AWS cloud infrastructure, and more.

The Reviewer
 
11- 50 Employees
 
Irvine, California
CTO, Financial Services Company
 
Verified
The Review
Feedback summary: 

The project team produced top-quality code, and thanks to their efforts, there’s been a significant increase in sales for the company. eTeam led an issue-free process through a single point of contact, but what really stands out is their can-do attitude and responsiveness.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and the CTO of a company that’s developing a suite that helps businesses automate processes like billing, accepting payments, and client communication. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eTeam?

We didn’t have enough resources for development, so we hired eTeam to help us out in that regard.

SOLUTION

What was the scope of their involvement?

eTeam set up our AWS cloud infrastructure and handled various development tasks. We’re a Ruby on Rails shop, so most of our parts are built using that language. We also have React.js on the frontend side.

There’s two-way synchronization between our platform and NetSuite, which is the ERP system we use. eTeam built a number of integrations from scratch with payment gateways into the ERP, including Stripe, which allowed us to start accepting payments.

What is the team composition?

I believe we worked with five people in total. We communicated exclusively through the project manager they assigned.

How did you come to work with eTeam?

We went through a number of potential partners and evaluated metrics like quality, attitude, and price. We ended up with eTeam.

How much have you invested with them?

The original estimate was between $25,000–$50,000, however, the total cost ended up being between $50,000–$100,000.

What is the status of this engagement?

We started working with eTeam around 2017 and collaborated together for about a year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their code was excellent, and while I can’t share specific stats about our sales, we’ve seen a dramatic increase and have been published on the App Store. We were pleased with how eTeam did their job. 

How did eTeam perform from a project management standpoint?

We used a Scrum methodology. The project manager broke down all features into user stories, explaining to the developers what needed to be done. eTeam controlled the whole process on their end. We used Jira and Confluence for project tracking.

What did you find most impressive about them?

We liked their attitude, responsiveness, and quality. They’re professionals and we were really able to rely on them 100%. In the financial services space, reliability is critical, and that’s why we chose eTeam. 

Are there any areas they could improve?

I can’t think of anything they need to improve at the moment. We were pretty satisfied with eTeam.

Do you have any advice for future clients of theirs?

Clients can fully rely on eTeam to produce the best results. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Machine Learning Anomaly Detection for Cybersecurity Firm

"Their team has the technical background and deep insight needed to produce quality work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - July 2019
Project summary: 

eTeam analyzed anomalies in user behavior to produce a machine learning system that could predict actions. They used Python with NumPy, Pandas, and Scikit-Learn in their work.

The Reviewer
 
51-200 Employees
 
Portland, Oregon
Stefan Ulbrich
Principal Research Scientist, Acceptto Corporation
 
Verified
The Review
Feedback summary: 

The internal team found the deliverables to be dynamic and successful. eTeam used their creativity and problem-solving skills to create an artificial dataset generator to compensate for a lack of real data to rest the product. Strong developers, they handled communication without issue.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a principal AI research scientist at Acceptto, a transformative cybersecurity company. At Acceptto we deliver smart, resilient and evasion-proof identity validation technology available for physical, web, mobile, cloud and IoT devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

We needed eTeam services to create a machine learning system that would be able to handle anomalies in users behavior.

What were your goals for this project?

The goals for the project were to perform an analysis of user behavior, detect anomalies and cluster similar users to control behavior changes.

SOLUTION

How did you select this vendor?

eTeam has been recommended to our CEO by a third party. They had exactly the right resources available to achieve the project goals in a productive and cost-efficient way.

Describe the project and the services they provided in detail.

We needed eTeam to perform an analysis of user behavior with anomaly user detection. eTeam's data scientist used unsupervised learning for outlier detection, clustering in order to detect user groups and control behavior changes. Python with NumPy, Pandas and Scikit-Learn was used as a development tool. Also there were performed integration of side packages to the Scikit-Learn pipeline and combination of the main scripts was gathered to the auxiliarily package with unit tests via pytest, type check and documentation.

What was the team composition?

I worked with a data scientist from eTeam's side who gave us insights on a regular basis about project progress.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are extremely pleased with the outcome. As a result of our partnership with eTeam, we reached the goals of the project under the lack of real data: compared the algorithm efficiency, added a visualization module with metric selection, performed use clustering to oblation similar users, cluster visualization.

In order to make up for the lack of real data, there were developed artificial dataset generator based on Dirichlet distribution with controlled variance changes, and feature variable grouping.

How was project management arranged and how effective was it?

The communication was great, as we scheduled daily meetings to discuss progress and tasks as well as spoke over email.

What did you find most impressive about this company?

They've done an excellent job on our project - the technical expertise they provide are outstanding. Their team has the technical background and deep insight needed to produce quality work.

Are there any areas for improvement?

So far, they’ve been a great partner. We’re happy with their service.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Questionnaire App

"eTeam met all our requirements and built the mobile app we wanted."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Aug. 2019
Project summary: 

eTeam developed a cross-platform iOS and Android questionnaire app for a business services company. Their team developed the app in a React Native framework.

The Reviewer
 
10,000+ Employees
 
Frankfurt, Germany
Lutz Petrean
Head of Delivery, PwC Experience Center Europe
 
Verified
The Review
Feedback summary: 

The app has increased the internal team's productivity. eTeam is talented and hard-working, completing agile sprints that achieved high-quality results. Their team facilitates a collaborative process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Head of Delivery at PwC Experience Center Europe

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

We worked with eTeam on multiple software engineering engagements one of which was to develop a cross-platform mobile questionnaire app for iOS and Android that was aimed to help companies to understand if outsourcing is a good choice for them.

What were your goals for this project?

We wanted to give our prospective clients an easy way to evaluate their internal policies and business conditions to identify if hiring a freelancer is the right choice comparing to other employment options. The client would have an easy way to reach out to PWC consultants for additional assistance if need be.

SOLUTION

How did you select this vendor?

We were looking for remote engineers for one of our projects across different platforms and found eTeam on one of them. They had engineers with the required expertise and available asap. After successfully finishing the previous project, we decided to work with eTeam on this project as well.

Describe the project and the services they provided in detail.

eTeam developed a lightweight cross-platform mobile app using a React Native framework. The purpose of the app was to carry out a survey to help our potential clients to decide whether outsourcing worked for them and potential regulatory implications. One of the main challenges was to allow our employees to make changes to the app without having to re-publish the app. This was achieved with the Expo.io framework.

What was the team composition?

We've worked with a project manager, a React Native developer and a QA engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The mobile app helped us to increase our team’s productivity by asking a set of prequalifying questions to our prospective clients. A great benefit of this solution is that our consultants can modify the question form without having to re-publish the app every time.

How was project management arranged and how effective was it?

We operated in an agile manner, with two-week sprints for development activities. Each sprint was followed by a demonstration of the progress and results achieved.

What did you find most impressive about this company?

eTeam met all our requirements and built the mobile app we wanted. We were happy to work with an agile team who could work without a detailed requirements document and help us work out our needs and technological capabilities.

Are there any areas for improvement?

No. This has been a positive experience for us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Interactive Voice App Development for IT Solutions Firm

"They were very professional and their communication was good."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Oct. 2018
Project summary: 

eTeam helped improve the overall performance of an interactive voice app. They decreased the response time of the app and fixed existing listen/play duplex difficulties.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Founder, BYO
 
Verified
The Review
Feedback summary: 

Their work was well-received by key stakeholders. eTeam's competent project management and reporting were hallmarks of the engagement. Their high-quality work made them a valuable partner for this project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a founder at BYO, which provides technical production solutions for brands and agencies. We build teams of senior industry professionals for every project, allowing our clients to quickly test and validate solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eTeam?

We developed a concept for a storytelling voice skill. We needed to hire an external resource to help us improve on some of the key performance areas of the product.

What were your goals for this project?

Our goal was to move forward with the development of the voice app from the prototype stage.

SOLUTION

How did you select this vendor?

We received a recommendation from a colleague who had worked with eTeam in the past. Their ability to start the project quickly was a plus for us.

Describe the project and the services they provided in detail.

Our product is an interactive voice app for Google Assistant. eTeam engineers helped us to improve the overall performance of the application. They tightened the underlying app by decreasing the response time of the app and fixing the listen/play duplex difficulties.

What was the team composition?

We worked with a technical lead and a full-stack developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

eTeam was quite competent. They were very professional and their communication was good.

How was project management arranged and how effective was it?

Project management was effective, but the project was not complicated.

What did you find most impressive about this company?

The communication, reporting, and team management were all positive. The quality of the work and the professionalism of their team are most impressive.

Are there any areas for improvement?

No, they were a great partner for this project.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer