encite branding + marketing + creative

BACKGROUND

Please describe your company and position.

I am the Social Media & E-Commerce Manager of The Focus Group of Companies

Describe what your company does in a single sentence.

Property Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire encite branding + marketing + creative to accomplish?
We hired them to improve our SEO and PPC.

SOLUTION

How did you find encite branding + marketing + creative?

Online Search

Why did you select encite branding + marketing + creative over others?

• High ratings
• Company values aligned

How many teammates from encite branding + marketing + creative were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They began by doing a site audit and determined what our problem areas were. Once we figured that out, they started working on finding keywords, backlinks, tags and more to help improve or organic listings. They also did a deep dive into our PPC and worked out a strategy to take us to the next level there as well. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our keyword rankings jumped quite a bit making us appear largely on the first or second pages of Google, where before we were not showing up as often or highly-ranked as we’d like to. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We meet monthly with their team to see what’s going on and what the next steps are. If a problem arises, we email our project manager and they resolve it - usually within the same day. 

What was your primary form of communication with encite branding + marketing + creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication style and depth of knowledge is unmatched. 

Are there any areas for improvement or something encite branding + marketing + creative could have done differently?

At this time, no. 

BACKGROUND

Please describe your company and position.

I am the Committee Chair of NOCO Manufacturing Sector Partnership

Describe what your company does in a single sentence.

I’m the Networks Committee Chair for the Northern Colorado Manufacturing Partnership. The Partnership works to support Northern Colorado manufacturers of all types, expand sustainable manufacturing and the industrial process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire encite branding + marketing + creative to accomplish?

• A series of seven videos covering a variety of our organization’s benefits

SOLUTION

How did you find encite branding + marketing + creative?

Encite’s President, Adam, is involved in the Partnership and we discovered the services he offers.

Why did you select encite branding + marketing + creative over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from encite branding + marketing + creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Northern Colorado Manufacturing Association needed someone to take our ideas and turn them into high-quality videos for YouTube. This included:

• Working out an initial script
• Filming/directing
• Editing to include branded lower thirds

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Engaged membership

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Their team has always delivered work on time and given proper notice should anything require additional time to complete. 
• I was very impressed with the management of the project from top to bottom. 
• Their communication was thorough, responsive, and professional.

What was your primary form of communication with encite branding + marketing + creative?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We’ve worked with so many ad agencies that just copy and paste concepts and strategies, ignoring the unique value of each project and client. They're the first agency I’ve worked with that acts as a partner and invests in our value as an individual company. I can’t commend them enough on how they are always available for us and how in tune they are with our audience.

Are there any areas for improvement or something encite branding + marketing + creative could have done differently?

No areas to improve!

BACKGROUND

Please describe your company and position.

I am the Director of Medical Education & Marketing of IlluminOss Medical

Describe what your company does in a single sentence.

We are the World's first patient-conforming intramedullary implant using balloons, light activated monomers and flexible catheters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire encite branding + marketing + creative to accomplish?

a. Our goal was to enhance our social media, email marketing, and social media advertising strategies and posts.

SOLUTION

How did you find encite branding + marketing + creative?

• Referral
• Other

Why did you select encite branding + marketing + creative over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from encite branding + marketing + creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Encite assists us with posting to our social media accounts, sending out email blasts, gathering various analytics to keep us updated, social media advertising methods to help us enhance our reach, and whatever else we need their assistance with. 
 

Deliverables:

• Weekly Posts on Social Media
• Email Marketing & Analytic Reports
• Social Media Advertising & Strategy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've gathered a ton of insightful information on our email marketing, gaining a better understanding of what's working and what could be improved, as well as learning how to engage a larger audience on social media and various ways to keep people coming back for more of our content, case studies, etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management workflow has been really fluid and helpful. We can be a little quick to act at times due to our hectic and fluctuating schedules, but they're always responsive and on top of tasks and requests, no matter what time of day.

What was your primary form of communication with encite branding + marketing + creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their flexibility is incredible. Despite having a busy client roster, they always made us feel special and important. Not like a number, but as if our needs and expectations were always taken seriously.

Are there any areas for improvement or something encite branding + marketing + creative could have done differently?

encite is doing a great job even through some changes and challenges from time to time.

UPDATED REVIEW

This review was published on Nov 30, 2022.

Jennifer Luther
Support Specialist, Medical Device Company
Other Industry
Greenwood Village, Colorado
11-50 Employees
Apr 2022 - Ongoing
Confidential
Verified

Project summary
A medical device company has hired encite branding + marketing + creative for SMM services. They've established a consistent digital presence through company content, events, and training.

Feedback summary
Within a few months of working with encite branding + marketing + creative, the client has noticed a significant increase in traffic and conversions. They've addressed issues promptly and professionally. Moreover, they are responsive, knowledgeable, and a pleasure to work with. 

BACKGROUND

Please describe your company and your position there.

I work for a medical device company. I am in the customer support and sales support department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire encite branding + marketing + creative?

We hired encite branding + marketing + creative to completely manage and keep up with our social media marketing as well as email. We have a small internal marketing team with little experience and wanted to grow our brand name.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected several companies and followed up with references. Cost and customer satisfaction were driving factors for us, and Adam and encite came highly recommend-ed on both of those fronts. They were as good as their reputation was, and they have been excellent to work with.

Describe the project in detail and walk through the stages of the project.

We hired encite branding + marketing + creative to completely manage and keep up with our social media marketing as well as email. We have a small internal marketing team with little experience and wanted to grow our brand name. Our goal was to increase awareness, and establish a consistent social media and email presence to our audience - focused on content, events, training, and foundational communication to the people we wanted to reach.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with Adam (President) and Samantha (Graphic Designer).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Working with Adam and Samantha from encite has been a pleasure. Within the first couple of months, our company has noticed a significant increase in traffic and conversions, thanks to the two of them and the rest of the encite team!

How effective was the workflow between your team and theirs?

Adam and Samantha are both very responsive, patient, helpful and offer great suggestions!

What did you find most impressive or unique about this company?

They are great at what they do. Plus, they have been extremely knowledgeable, professional, and supportive.

Are there any areas for improvement or something they could have done differently?

So far it has been a pleasure working with them. Nobody is perfect, but they have al-ways addressed any issues that have come up very professionally.

RATINGS
Overall rating: 5
They are a pleasure to work with - easy to communicate with, offer great ideas and suggestions and have helped us grow our online presence.

Quality: 5
They have done very well!

Cost: 5
The cost is very fair for the good work they do.

Schedule: 5
Scheduling is easy and they are very responsive. It seems like they are always available.

Willing to refer: 5
I am very likely to refer encite to anyone - other than my competitors.

BACKGROUND

Please describe your company and position.

I am the Dr. of Operations of Enterprise Coworking

Describe what your company does in a single sentence.

I’m Katie, the Director of Operations here at Enterprise. We build creative, purposeful workspaces that maximize productivity and comfort while minimizing traditional workspace stress and struggles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire encite branding + marketing + creative to accomplish?

Our goal was to increase our reach and clients through paid advertising on Google.

SOLUTION

How did you find encite branding + marketing + creative?

Online Search

Why did you select encite branding + marketing + creative over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from encite branding + marketing + creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

encite helps us with paid advertising and campaign management.
Deliverables:

• Weekly Analytic Reports
• Active Campaign Management
• New Paid Ad Campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our weekly reports and bi-weekly meetings show the ongoing progress in our marketing strategy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They respond quickly with rational and helpful answers, provide timely results, and stay on top of problems without my asking or mentioning them.

What was your primary form of communication with encite branding + marketing + creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are unique because they genuinely care. Often, outsourcing work feels like a business transaction, but with encite, it feels personal, like a purposeful partnership that is respected and appreciated.

Are there any areas for improvement or something encite branding + marketing + creative could have done differently?

Not really, if there is anything that needs to be changed or done differently, they maintain open communication and make it simple to implement adjustments.

BACKGROUND

Please describe your company and position.

I am an executive at Technical College of the Rockies

Describe what your company does in a single sentence.

Technical College of the Rockies is a local area technical college on the Western Slope of Colorado dedicated to providing high-quality educational experiences at the certificate level allowing students to test for an industry based credential needed for entry-level employment. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire encite branding + marketing + creative to accomplish?

• We have worked with encite on many different campaigns, but some of the most recent were to drive awareness on a couple of different job openings we had.

SOLUTION

How did you find encite branding + marketing + creative?

Referral

Why did you select encite branding + marketing + creative over others?

• Pricing fits our budget
• Great culture fit
• Referred to me

How many teammates from encite branding + marketing + creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

encite and the TCR team collaborated to identify a strategy to find candidates for our CNA, Medical Assisting, Barbering, and Cosmetology instructor openings. After working with encite, we decided to develop a series of Meta ads that focused on our geographic area and placed those ads in front of potential candidates that had the qualifications for the positions.

encite’s deliverables were to develop the artwork for the ad itself and evolve copy we wrote for the job descriptions to be used in the ad copy. They also created the campaign on the Meta platform, while managing it every step of the way and reporting back to us on the success of the campaign.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The ads linked directly to the job application on our district’s website. The measurable outcomes were how many applications received and we received enough to set up interviews and fill the position.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

encite is very easy to work with. They are very open, candid and communicate well. We typically have some tight deadlines and they deliver those well. Whenever we email them, they typically respond within 24 hours. In addition, we set up biweekly meetings so we can communicate with them consistently.

What was your primary form of communication with encite branding + marketing + creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are a great team. They help explain strategies and concepts that the TCR team may not be familiar with. They are also very transparent on the numbers from the campaigns and suggest great revisions or pivots based on that data.

Are there any areas for improvement or something encite branding + marketing + creative could have done differently?

I don’t think we would suggest any improvements. We are very pleased with the working relationship and outcomes of our campaigns.

BACKGROUND

Please describe your company and position.

I am the Career Advisor/Student Services of Technical College of the Rockies

Describe what your company does in a single sentence.

I’m the Career Advisor and Student Advocate at a Technical College in Western
Colorado. I work on the marketing of our many programs and work with our
students on things they may need.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire encite branding + marketing + creative to accomplish?

• TCR and encite have worked on many different projects, but the most recent was to find candidates for different job openings we had.

SOLUTION

How did you find encite branding + marketing + creative?

Referral

Why did you select encite branding + marketing + creative over others?

We followed the recommendation from that past director who trusted encite

Describe the scope of work in detail. Please include a summary of key deliverables.

Encite's deliverables were to develop the artwork for an ad we wanted to put on
Meta to drive inquiries into our job openings. They worked with us on copy from
the copy we wrote for the job descriptions. They also managed the campaign on
the Meta platform and reported back to us on the data from the campaign.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The ads encite created and managed sent applicants directly to the application on our district’s website. They measured how many applications were received and we received some great candidates and we set up interviews to fill the positions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Encite delivered on time. In fact, we here at TCR have some tight deadlines, and they jump right on the project. They are very communicative and give us great feedback. They share the data openly and transparently so we can get the best results possible. Whenever we email them, they respond very fast, which is key. We also have biweekly meetings so we can review the campaigns together.

What was your primary form of communication with encite branding + marketing + creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Encite has a wonderful team. They walk us through what strategies and creative that the TCR team may not be familiar with. They are also very candid about the data from the ads and suggest great changes based on that data.

Are there any areas for improvement or something encite branding + marketing + creative could have done differently?

I wouldn’t suggest any improvements. We are very happy with encite and enjoy working with them.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Denver North Business Association

Describe what your company does in a single sentence.

We are a nonprofit organization in the North Denver area that uplifts and supports the community and local buisnessess. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire encite branding + marketing + creative to accomplish?

• We wanted to design some marketing material to use in recruitment of new members
• We also wanted to represent ourselves as a legitimate organization so we wanted to have marketing material that was professionally done. We don’t have any graphic designers on staff, so we enlisted encite to develop a piece that is visually appealing while being consistent with our brand.

SOLUTION

How did you find encite branding + marketing + creative?

encite helped develop new branding for us previously.

Why did you select encite branding + marketing + creative over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

We enlisted encite to develop a printed marketing piece that we can use to hand out at meetings and events. The brochure was a capabilities piece that communicated our mission while detailing how businesses or residents could engage with our organization.

The key deliverable was an 8.5” x 11” bifold brochure. encite helped us with identifying this format. We originally wanted a trifold brochure, but after collaborating with encite, we landed on the bifold. The reason being: it’s much easier to communicate our message in a linear fashion while also avoiding the pitfalls of the actual folding of the piece

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of the project is already evident. We have presented the piece to other members of the board of directors and they all are happy with the direction of the design.

With any printed marketing piece, ROI is difficult to measure, since there are many intangibles involved. However, we know the design is representing us correctly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

encite was very easy to work with, since we already had a relationship with them. Their team was very responsive and candid, which we like. They communicate quickly and clearly which was key to meet the tight deadline we set for ourselves. They met that deadline with a couple of days to spare!

What was your primary form of communication with encite branding + marketing + creative?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

encite is collaborative and communicative, which are both key to meeting our deadline. They also had very insightful and knowledgeable suggestions which helped us identify some pitfalls…which we avoided. This was enormously helpful! 

Are there any areas for improvement or something encite branding + marketing + creative could have done differently?

We think they really knocked this one out of the park. I wouldn’t have done anything differently. They drove the process and took all accountability with the project.

UPDATED REVIEW

This review was published on May 9, 2021.
Jeremy Stern
Board President, Denver North Business AssociationBusiness services

Denver, Colorado

1-10 Employees

Apr 2020 - Aug 2020

Less than $10,000
Project summary
Encite provided branding services for a business association. The team created a new name, logo, video, mission, and other marketing elements.

Feedback summary
The board of directors was impressed with the results and in a much better place to advance their organization thanks to Encite's efforts. The team communicated positively and directly. They listened to the client's needs and followed up with timely results.
BACKGROUND

Please describe your company and your position there.

I serve as the President of the Denver North Business Association. This group is an inclusive collective of businesses, entrepreneurs, nonprofits and residents dedicated to empower every company, organization and individual to achieve more, all while preserving the character and values the at have shaped our neighborhoods.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Encite Branding + Marketing + Creative, and what were your goals?

We hired Encite for a full rebranding initiative of our business association. The goal was to determine what marketing elements should be changed and then for Encite to create new tangible resources.

SOLUTION

How did you select this vendor?

We placed a RFP to the local community and heard from 6 groups interested in working with us. Due to a wonderful presentation, professionalism and a fit with our values, we decided to choose Encite to take on this project.

Describe the scope of their work in detail, including any steps and the final deliverables.

We asked the finalists to present to our group either through in-person or via a virtual presentation. Adam and his team at Encite prepared very well and customized the scope of their work for our association. They stood out from the rest. A new name, logo, video, mission and other marketing elements were created.

How many people from the vendor's team worked with you, and what were their positions?

1) this was Adam O’Leary, the President of encite branding + marketing + creative.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The entire board of directors was thrilled with the results as we now are placed in a much better place to advance our organizing. The feedback from members and the local community was also well received. We couldn’t be any happier with the project and how Encite works with us as a customer.

Describe their project management style, including communication tools and timeliness.

Adam and his team listened to our needs and followed up with timely results. His communication style is positive and direct.

What did you find most impressive or unique about this company?

Their willingness to listen to our needs, while providing concrete answers to all board members questions.

Are there any areas for improvement or something they could have done differently?

None on our end. This project turned out so successful!!
Star Ratings
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Events and Communication Manager of a nonprofit organization.

Describe what your company does in a single sentence.

Our organization convenes, mobilizes, and activates the region’s public and private sectors for the continuous growth and renewal of New York City’s people, communities, and businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire encite branding + marketing + creative to accomplish?

• Have a greater presence on social media
• Create engaging digital assets for our event
• Have professional creative design work

SOLUTION

How did you find encite branding + marketing + creative?

Online Search

Why did you select encite branding + marketing + creative over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from encite branding + marketing + creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated with encite to produce social media content, and they helped us create artwork for our emails and digital invites that fit our brand. We needed someone to provide us with artwork, specifically for our emails and digital event assets. Additionally, we needed someone to act as a consultant for us in terms of social media content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were always responsive -emailing, providing status updates, easy to schedule with. They understood our organization and audience very well. Overall, we were 100% satisfied with their work, and they exceeded our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always delivered items on time and were amenable to revisions and provided a quick turn around time. They always met our needs even when they were ever-changing. They had a good project management process, and they took a lot of initiative during our engagement. We communicated over email and phone, and scheduled calls with them whenever necessary.

What was your primary form of communication with encite branding + marketing + creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was extremely accommodating, responsive, produced high-quality work, and understood our goals and needs. They demonstrate a wonderful “can-do” kind of attitude. We were impressed by their responsiveness, and the quality of work they deliver.

Are there any areas for improvement or something encite branding + marketing + creative could have done differently?

None. Nothing really stands out as a potential area of improvement.

BACKGROUND

Please describe your company and your position there.

I’m the Inventory and Logistics Manager at an online luxury market for Italian gifts, skin care and beauty brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire encite branding + marketing + creative, and what were your goals?

We needed clarity on our social media advertising approach, development and messaging.

SOLUTION

How did you select this vendor and what were the deciding factors?

Amy (our CEO) met Adam through their involvement with CSU’s alumni association. We did some research into encite’s services and told them about the different struggles we were having. Adam came back to us with different solutions and offered to help us out.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

encite helped us with our social media advertising from development to actual messaging on Instagram, Facebook, and other platforms.

How many resources from the vendor's team worked with you, and what were their positions?

Adam (President) and Sophie (Director of Content Strategy) were my main points of contact.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

encite came up with some different ideas that were really outside of the box. I don’t have actual metrics to share on the impact of their work, but we’ve continued our relationship with them and are incorporating content marketing and email outreach now as well. We’re excited to keep implementing the new and different ideas they consistently bring us.

How effective was the workflow between your team and theirs?

encite’s project management was fantastic. They always met deadlines and had things done when they said they would be done - all while making sure everything was top-notch when it came to quality. We communicated via email, text, phone calls and occasional in-person meetings.

What did you find most impressive or unique about this company?

The quality of their service distinguishes encite branding + marketing + creative from other companies. Adam has communicative, attentive, and resolves any issues quickly. He’s really gone above and beyond.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I’m the Nominations Manager of Sequel New York. We are New York’s premier stallion roster. Our farm is more than 200 acres in Hudson, New York.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire encite branding + marketing + creative?

We turned to encite for help with print ads

SOLUTION

How did you select this vendor?

We’ve done creative work with other companies in the past but we haven’t always been pleased with the outcome or results, so I researched online for well-reviewed companies. I found encite and sought them out.

Describe the scope of their work in detail.

We began with a low-pressure introduction. encite answered all of my questions, told me how they could help based on their work with past clients, and set the expectations for the project moving forward. The team proceeded to take a look at what we were currently working with in terms of creative and past work, and started to determine which direction we should be moving in.

What was the team composition?

Adam (President) always keeps in touch with me and seeks my approval on all of the work that they produce. One of the graphic designers on staff takes care of executing the creative concepts. I work directly with those two people, but I’m aware that they have a larger team working in the background.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve been very pleased with encite’s work that we’ve seen so far. Since they’ve been involved, we’ve seen a steady stream of creative, unique concepts come our way with a very short turnaround time. They’ve really helped us generate a considerable amount of awareness in a short amount of time.

How effective was the workflow between your team and theirs?

We talk mostly through email when we need to follow-up or give progress updates. Adam’s quite responsive, and almost always answers my emails the same day.

What did you find most impressive about this company?

Their level of professionalism and focus distinguishes them from other providers. Getting ahold of them is never an issue, and they have been completely transparent with us when it comes to their method, approach and the progress of the project at hand. A lot of companies don’t have this “see-through” quality, but encite really keeps us in the loop. It’s a comfort to work with a company like them where we know we don’t need to worry about projects getting done.

Is there any area for improvement or anything that could have been done differently?

I can’t think of anything. I’m really happy with their work.