EdonyDev

BACKGROUND

Please describe your company and position.

I am the Director of SweetFire

Describe what your company does in a single sentence.

Lead Generation for Fence Contractors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EdonyDev to accomplish?

• Online quote management platform
• Contractor Portal
• Cusomer portal
• Admin portal

SOLUTION

How did you find EdonyDev?

Upwork

Why did you select EdonyDev over others?

• High ratings
• Good value for cost

How many teammates from EdonyDev were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

To build a custom platform designed to streamline the flow of leads, simplify quoting, and provide performance tracking across multiple user roles. The system was built using Bubble.io and includes separate portals for customers, service providers, and administrators. It automated key workflows, centralized communication, and offered real-time reporting capabilities.

 
Summary of Key Deliverables
1. Lead Management
Leads were captured through an external website and imported into Airtable.
The system automatically assigned leads to specific users based on predefined criteria.
Workflow stages were implemented to track lead progress from submission to resolution.
2. Customer Portal
A customer portal was created, with user accounts automatically generated upon lead submission.
Customers were able to log in, view submitted quotes, and approve or decline them.
Automated email notifications were triggered during key stages of the process to keep customers informed.
3. Service Provider Pipelines
Each provider had access to a private dashboard where they could view and manage their leads.
Providers could submit and edit quotes directly within the platform.
A "deal rotting" feature alerted providers when leads remained inactive for too long.
4. Automated Communication
All follow-up communication was sent from a central system account to maintain consistency.
Customers received reminders to respond to quotes and were asked for feedback if no quote was accepted.
Email workflows were automated based on user actions and lead status.
5. Admin Dashboard
A comprehensive admin panel provided full visibility into leads, quotes, and status updates.
Admins could reassign leads, monitor user activity, and view overall performance metrics.
Data included the number of quotes submitted, conversion rates, and total deal values.
6. Commission Tracking & Reporting
The system calculated percentage-based commissions automatically when deals were marked as closed.
Monthly summaries were generated for each service provider, outlining performance and commission owed.
Exportable reports supported financial oversight and business planning.
7. Integrations
Airtable was used for data storage and syncing.
Custom email workflows were set up using integrated email services.
The system was designed to allow future integration with payment gateways if needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher Conversion Rates
Contractor Accountability
Commission Accuracy
Performance Visibility

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Edon was excellent to work with from start to finish. He managed the project professionally and communicated clearly throughout the entire process. Tasks were delivered on time, and when there were changes or extra requests from our side (which happened more than once), he responded with a great attitude and a willingness to help.

They didn’t just wait for instructions—they actively thought through problems, made smart suggestions, and helped shape the system with us. Nothing ever felt too hard or like it was outside of scope. He handled every change with flexibility and a solutions-focused mindset.

Overall, his project management was reliable, responsive, and very efficient. We always felt like we were in good hands, and the project stayed on track thanks to his consistency and commitment.

What was your primary form of communication with EdonyDev?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about working with Edon was his personal commitment and care. It’s a family-run operation, and you can really feel that in how they treat their clients—with genuine interest, flexibility, and a strong sense of ownership.

What really impressed me was Edon's willingness to go above and beyond. He regularly made time for late-night meetings to fit around our schedule, and never made us feel like we were asking too much—even when we changed the scope or added extra tasks. He was always calm, thoughtful, and quick to find a way forward.

It didn’t feel like we were just hiring a developer—it felt like we had a partner who was as invested in the success of our system as we were. That level of dedication is rare, and it made a big difference.

Are there any areas for improvement or something EdonyDev could have done differently?

The only area that could have been improved was the testing process. At times, it felt a bit cumbersome, and a few bugs were initially overlooked. It would have been helpful to have a more structured or thorough QA process before handing features over for review. That said, whenever issues were raised, Edon was quick to respond and fix them without any fuss. His attitude and willingness to improve made a big difference.