E-commerce experts ready to build amazing e-shops.

WHY DIVANTE?

We are a rapidly developing e-Commerce company from Poland. We have existed since 2008. We employ over 200 people in our office in Wroclaw.

Divante supports its Clients in creating, developing and optimizing new sales channels. We assist online stores, producers, distributors and chain stores, implementing e-commerce solutions, integrating systems, designing and conducting marketing campaigns.

We found the best people for our team:

  • 20+ Magento Certified Developers
  • 12 project managers
  • 20+ UX designers Psychologist, sociologist, cultural studies expert

We provide quality on time.

We care about your e-business, we built e-commerce services and then maintain them, because we believe in long term relationship. 95% of our clients would recommend us, based on independent surveys. We work in SCRUM methodology and Lean UX process and deliver quick prototypes, usability tests and software development according to Agile iterative approach.

We work in modern technologies with great partners.

Technology is for us one of the key areas of development, which is why we can work in the majority of client infrastructures. 

Services

  • B2C e-Commerce Development
  • B2B e-Commerce Development
  • Magento outsourcing
  • Magento nearshoring in Europe
  • Magento hosting
  • Magento optimization
  • UX Design
  • Responsive Web Design
  • eMarketing
  • PIM and CMS Development
  • CRM Development
  • Mobile Development
 
$25,000
 
$50 - $99 / hr
 
50 - 249
 Founded
2008
Show all +
Wroclaw, Poland
headquaters
  • Divante
    17 Dmowskiego Street
    Wroclaw 50-203
    Poland
    +48 797 340 458

Portfolio

Key clients: 

One of the biggest fashion company in Europe;The biggest electro-technical goods distributor in Poland; The leader in the retail sector of children's products in Germany; One of the leaders on the Polish interior decorating market.

Reviews

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E-Commerce Development for Electro-Technical Company

"After the implementation of TIM.pl, we achieved most of our business goals: business diversity, new customers, and improved business effectiveness."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Mar. 2012 - July 2013
Project summary: 

Divante designed a user interface for Magento and helped transition from offline to primarily online commerce. Scope involved planning, research, design, and implementation.

The Reviewer
Director of Development & Technology, TIM S.A.
 
Verified
Feedback summary: 

Divante’s work has increased business diversity and effectiveness, and the client has seen a 67% increase e-commerce sales. Their expertise was highlighted as well as their team of customer experience specialists. However, the team was slow to deliver new human resources when needed.

BACKGROUND

Introduce your business and what you do there.

TIM S.A. is one of the biggest distributors of electro-technical goods in Poland. The company has been present in the market for over 25 years and combines great tradition with new e-commerce technologies, selling through our online shop (TIM.pl) and mobile version (mTIM). TIM, as the first company in this industry in Poland, decided to launch the online version of its store for individuals and B2B [business-to-business] buyers without the necessity of registration or logging in. In 2016, TIM.pl qualified for the finals of the Imagine Excellence Awards for The Best B2B User Experience. This is the official award given to the best online stores by Magento Inc., a provider of the leading online sales platform, used by over 250 thousand companies around the world.

I am the director of development & technology at TIM S.A.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divante?

Given the changes in the world of today’s B2B distribution, we decided to follow market trends and diversify our selling channels. First, we built a small e-shop with cables (also with Divante), then decided to have a complete transformation from offline to online commerce.

SOLUTION

What was the scope of their involvement?

We decided to build an e-commerce interface from scratch. Divante started with research, including competitor analysis, survey research, trend analysis, and industry reports. At that stage, they created personas that reflected the user groups we needed to design for. Afterward, we moved to the design phase. Divante ran the implementation and tests (functional integration, safety, and performance tests). Divante also helped us with choosing which technology to use, and we went with Magento.

How did you come to work with Divante?

We started working on this project with another agency that failed in their work on the user experience. Divante had great mock-ups, and they surprised us with a wide knowledge of e-commerce. That’s why we decided to work with them.

How much have you invested with Divante?

The project cost over $500,000.

What is the status of this engagement?

The project began in March 2012 and ended in July 2013.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

After the implementation of TIM.pl, we achieved most of our business goals: business diversity, new customers, and improved business effectiveness. It was also a financial success. In 2015 we noted 67% increase in sales through the online channel and over 130,000,000 EUR [US$139,834,500] in revenue, including 87,000,000 EUR [US$93,581,550] revenue from online channels.

What did you find most impressive about Divante?

Divante surprised us with their broad knowledge of e-commerce. They have great experience in the technologies they work on. Divante also has a strong team of customer experience specialists - designers, researchers, marketers, and analysts, who are very passionate about their work.

Are there any areas Divante could improve?

Divante focuses most on the technological aspects of their work, but they should be more business-oriented. It would be great if they could deliver new human resources to the project faster because it takes too long to make changes that arise from current needs.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Development for Telecommunications Company in Poland

"Divante reduced our time to market and satisfied the needs of our users much faster. Their work led to a more prosperous client base and ultimately increased revenue."

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2015 - Apr. 2016
Project summary: 

Divante designed and developed a website layout for this client using PimCore as a platform. 

The Reviewer
 
1001-5000 Employees
 
Warsaw, Poland
Process Management Specialist, T-Mobile
 
Verified
Feedback summary: 

Divante was able to increase website traffic on a daily basis. The client was impressed with their experience and deep knowledge, as well as the full support offered throughout the process. 

BACKGROUND

Introduce your business and what you do there.

T-Mobile is an international provider of telecommunication services owned by Telecom Deutschland. The group has over 130 million customers worldwide. It’s also one of the largest mobile networks in Poland, providing a full range of telecommunications services to individual and institutional clients.

I am the process management specialist.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divante?

T-Mobile in Germany was operating a successful ElectronicBeats site, and in order to keep up with market demand, T-Mobile in Poland needed a way to quickly recreate the site for our users.

SOLUTION

What was the scope of their involvement?

Divante designed the whole layout for ElecontricBeats.pl. They created and implemented the service on the PimCore platform.

How did you come to work with Divante?

Divante was recommended by another company that was satisfied with their services.

How much have you invested with Divante?

The project cost between $50,000 and $100,000.

What is the status of this engagement?

The project started in December 2015 with creative workshops. We started designing the service in January. ElectronicBeats.pl was released on April 22nd, 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Divante reduced our time to market and satisfied the needs of our users much faster. Their work led to a more prosperous client base and ultimately increased revenue. The website is increasingly generating traffic on a daily basis. From April till August 2016, the website was visited by nearly 340,000 unique users.

What did you find most impressive about Divante?

Divante gave us full support regarding technical issues (including consultancy). Divante has a lot of experience and wide knowledge about the technologies they work on.

Are there any areas Divante could improve?

It may not be connected to Divante directly, but we’d put more stress on SEO [search engine optimization]. Cooperation with an SEO company only started at the end of Divante’s implementation process. Now, we need to catch up.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Development for Publisher

"Our incomes have doubled in comparison to the previous year."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2015 - Ongoing
Project summary: 

Divante built an e-commerce interface for a Polish publisher. Their work included the full purchasing path, user interface, user experience, and new graphics for the site. 

The Reviewer
 
501-1000 Employees
 
Wroclaw, Poland
Product Owner, Ringier Axel Springer Polska
 
Verified
Feedback summary: 

The client's incomes have doubled in the year since the site's launch. Divante's services were professional and on time. 

BACKGROUND

Introduce your business and what you do there.

Ringier Axel Springer Polska (RASP) is among the biggest press publishers in Poland. Our portfolio includes 3 dailies, 2 weeklies, and some magazines. RASP publishes books and special magazines as well. Literia.pl is an e-commerce site for selling all publications published by RASP. I am responsible for the literia.pl site as a product owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divante? 

Our main goal was to relaunch the literia.pl site.

SOLUTION

What was the scope of their involvement?

Divante was brought in to build the new literia.pl e-shop from scratch. The previous version of Literia.pl was also made by Divante. Their services included the development of the full purchasing path, intuitive user interface, and new UX. They also did the implementation of subscriptions and collections of books, implementation of user panel, and new graphics, and logotype. The logotype was prepared by RASP in the end, though. Literia.pl was developed using the Magento e-shop engine.

What is the status of this engagement?

We began in March 2015 and launched the website in December 2015. The project is still under development using Agile methodology, and new functionalities are added month by month. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our incomes have doubled in comparison to the previous year.

Are there any areas Divante could improve?

I wasn’t involved in the first step of the project, and the database of subscriptions was projected incorrectly. Therefore, my experience in building publishing systems in other projects could not have been used, so Divante had to make it without experience accessible only to the industry experts. Taking into account their lack of industry knowledge, the project was quite fine.  

4.5
Overall Score We had some problems during the implementation of the 1.0 version, mainly improper SCRUM methodology usage. Now, everything works well.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    When the deadlines were moved, the reasons were on our side, not on Divante’s.
  • 4.0 Cost
    Value / within estimates
    Divante is not cheap, but they are very professional. The costs are sometimes bigger than what the estimates show.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Definitely, yes!

Magento Development for Video Game Distributor

"Divante managed to develop integrations and functionalities without any hassles or hold ups. They were always eager to go extra mile … even suggesting architectural and usability improvements."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The client is a local distributor of video games, based in Poland. The client was looking to redevelop certain aspects of their website, in particular around the e-commerce portion of the site. The client's requirements included conversion from the Spree platform to Magento, adding functionality while simplifying their mail-order process, and general aesthetic improvements. The project that Divante worked on began in the fourth quarter of 2013 and wrapped up approximately a year later in January 2014.

The Reviewer
 
200-501 Employees
CFO at CDP.pl
 
Verified
Feedback summary: 

The client is extremely satisfied with the work delivered by Divante. Divante's work has greatly improved the client's website, and achieved the client's original target goal: a scalable modern platform and a beautifully responsive e-commerce platform that is simple to navigate. Divante is highly recommended to others.

BACKGROUND

Please give a brief description of your company.

CDP.PL is a globally recognized and awarded video games distributor and publisher in Poland. The company has focused its operational activities on the local market continuously since 1994. Our most notable current business partners are Blizzard Entertainment, Disney Interactive, Konami, Focus Home Interactive, Nordic Games, and Wizards of the Coast. We believe in an added value, wise life cycle management, and proactive marketing.

What is your role at the company?

I'm a co-owner acting as a CFO and COO and am also responsible for IT [information technology] and development.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached Divante?

There were a few challenges. First, we needed to rewrite our digital distribution platform to give us more flexibility and scalability. Second, we wanted to add a mail-order option without changing and complicating the sales path. Third, we sought to revamp the site graphics and visuals to show our digital and physical products clearly. Lastly, we needed all of this done very quickly.

SOLUTION

What was the scope of the project, and can you describe the specific services provided by Divante?

The scope of the project included redesigning the website's graphics and UX [user experience], transitioning from the Spree platform to Magento, and extending the functionality of our mail-order sales. Divante was responsible for code writing, implementation and architecture of our new online shop engine. Another company, ArsThanea, was responsible for UX and website redesign.

What was your process for selecting them?

We searched for companies that could meet our business challenge, and would complement our style of work and our philosophy.

Do you have any statistics or metrics on the project? 

The total cost of the project was between $200,000 and $500,000

When did the project begin, and when was it completed?

We first got the idea for this project during the last quarter of 2013. We started working with Divante at the beginning of 2014, and the project went live in January of 2015.

RESULTS & FEEDBACK

What were the results of the project. Are there any metrics you can share?

The project is still very fresh, and we are still measuring the results, but we have definitely achieved all of our original target goals: a scalable modern platform and a beautifully responsive e-commerce platform that is simple to navigate.

How did they perform in terms of the quality of their work?

Divante managed to develop integrations and functionalities without any hassles or hold ups, and they were always eager to go the extra mile. We had no critical issues even after launching The Witcher 3, which generated huge traffic on the site.

Is there anything unique or special about Divante that really makes them stand out? 

They are very devoted to the project. They worked for 12 to 14 hours per day to meet our narrow deadlines. Divante also went the extra mile by suggesting a lot of architectural and even usability improvements as the development went along.

Looking back on the project, do you have any constructive criticism? Is there any area that they could improve or you would do differently?

In our case, the project was quite big, taking more than 7,000 man-hours to complete, so maintaining real-time information on progress proved difficult. That's one area where Divante could improve. However, using SCRUM techniques, we were quite well informed about deadline estimations and progress eventually.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design for Language Software Company

"Divante has great people who are passionate about digital work and have the skills to match their ambitious ideas for projects, and deliver them on time."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

The client is an online language learning software based in the UK. The client was looking to increase their site's conversion rate, as well as align differing levels of usability on their site. Divante was selected based on their prior work experience, as well as their projected cost.

The Reviewer
 
501-1000 Employees
 
London, UK
Global Head of SEO & Content Marketing at Language Software Company
 
Verified
Feedback summary: 

The client is extremely satisfied with the work delivered by Divante. While results are hard to determine at this stage, as the project has just launched. Subjectively the client can say that aesthetically and functionally their site is in a much better place than it was before the project. The client highly recommends Divante to others.

BACKGROUND

Please give me a brief description of your company.

EF Englishtown is an online English school for adults and busy professionals. B2C business operating in 12 markets and employing over 350 people. As part of EF Education First, we draw upon a 45 year legacy of academic excellence and innovative language learning, helping more than 20 million people across the world successfully develop their English skills. Our mission is to use technology to create a fundamentally better way of learning English. Over 30 nationalities are represented among our staff across the EF Englishtown offices in the US, Europe, Brazil, Mexico, China, Japan, Korea, and many other locations.

What is your role at the company?

I'm the Global Head of SEO & Content Marketing. As part of my role I'm leading a team of 7 people responsible for growing revenue from organic search. Our main source of traffic is company blog network available in 12 languages generating over 300,000 UV per month.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached Divante?

We had a low conversion rate, and our user experience was not consistent across different parts of our website.

What were your company’s business goals for the project?

To redesign our blog publishing network, and unify its design with other parts of the website, as well as increase conversion from visitors to paying customers.

SOLUTION

Can you tell me about the scope of the project?

The scope of that project was substantial and included a complete re-design of a multisite WordPress installation available in 12 languages with an extensive feature set required. 

What was your process for selecting Divante to work with?

We selected Divante out of other five competing firms from India and UK based on the portfolio of their clients, quality of previous work and, of course, cost.

Can you give us a sense of the size of the project in dollar terms or personnel work hours?

The project included 250h of mostly front end web development with additional project management and testing. Divante will also be assisting with on-going monthly maintenance and post-release support.

When was the project completed?

The first phase of the project was completed on May 22, 2015.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

I don't have any metrics to share yet, as the project has just finished, but I'll be happy to share them later.

How did Divante perform?

Divante performed and delivered beyond our expectations. Everyone here has been pleasantly surprised with how quality the work has been.

When working with them, was there anything unique or special about them compared to other companies that you may have worked with?

Divante has great people who are passionate about digital work and have the skills to match their ambitious ideas for projects, and deliver them on time. 

I was also pleasantly surprised with their clear and professional communication skills at every stage of the project. 

Looking back on the project, is there any area that they could improve or you would do differently?

One thing to consider in future is to explore alternative project management software, as the current one (Redmine) is a bit dated. It works and I have no issues with it personally, but for some clients it might be too advanced and might feel like extra work they don't need in their busy schedule.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

e-Commerce Development for Precious Metals Shop

"Divante has worked on a lot of e-commerce projects. Their experience in the field really showed throughout the project."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Confidential
Project summary: 

The client is the leading distributor of gold and other precious metals in Poland. The client was looking to modernize its online store as a way to distinguish itself from its competitors. The client selected Divante based on their extensive experience in the e-commerce space.

The Reviewer
 
11-50 Employees
Director at Mennica Wrocławska
 
Verified
Feedback summary: 

The client is extremely satisfied with the work delivered by Divante. The client reports that the aesthetics and functionality of the site are excellent, and intends to continue their relationship with Divante in the future. The client highly recommends Divante to others.

BACKGROUND

Please provide a description of your company. 

We are the leading distributor of gold and other precious metals in Poland. Our company sells precious metals to both institutional investors as well as individuals. 

OPPORTUNITY / CHALLENGE

What kind of business challenge you were trying to address when you approached Divante?

We were trying to update and modernize our online store. Very few distributors of precious metals have modern websites. We felt one way we could differentiate ourselves would be by following the latest trends in e-commerce. For this reason, the size of the project was quite large.

SOLUTION

Why did you select Divante for the project?

We chose Divante based primarily on their past work. Our choice was heavily influenced by their rich experience in large e-commerce projects. They have access to the leading specialists in the field.

Can you talk about the scope of the project?

The scope was quite complex. Divante was tasked with comprehensive design and implementation of the store, including integrations with internal CRM [customer relationship management] systems that we already had in place. 

Can you give a sense of the size of the project in dollar terms or man-hours?

In total, the project consisted of about 2,000 hours of work, such as programmers, testers, and front-end developers.

When was the project completed?

The final project was delivered April 14, 2015.

RESULTS & FEEDBACK

What were the results of the project and are there any metrics you can share?

We are very happy with the quality of the work delivered by Divante. The site feels modern and functions very well. However, it is still too early to speak of results or metrics.

During your cooperation, was there anything unique or special about them, in comparison to other companies with which you may have worked?

Divante has worked on a lot of e-commerce projects. Their experience in the field really showed throughout the project.

Looking back at the project, is there any area that they could improve or handle differently?

There is always room for improvement, but we plan to continue to work with Divante in the future.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

e-Commerce Development for Consumer Products Distributor

"Divante performed very well. They have a very methodical way of doing things, which made for a very smooth project. Divante consulted with us and gave us insights that went way beyond software implementation and coding."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The client is a shipping and distribution company based in Poland. There was a need to expand the company's e-commerce store and integrate its various sale's channels into one platform. Divante was selected based on their reputation as a leading Magento developer.

The Reviewer
 
501-1000 Employees
Director, E-commerce Division
 
Verified
Feedback summary: 

The client is very satisfied with the work delivered by Divante. The client is particularly appreciative of Divante's expertise with e-commerce stores, highlighting their willingness to go beyond basic software development and coding, and provide insights into overall e-commerce strategy. Divante is highly recommended to others.

BACKGROUND

Please provide a description of your company.

We are an FMCG [fast moving consumer goods] distributor. We are the main distributor in Poland for companies, such as P&G, 3M, SCJ, and Braun. 

What is your role at the company?

I’m the director of our contact center, I also oversee our e-commerce department.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address when you approached Divante?

Divante has worked on several e-commerce projects for us. These projects have primarily revolved around integrating all our sales channels, such as sales reps, call centers, EDI [electronic data interchanges], and B2B [business-to-business] platforms, onto one consistent platform for both our B2C [business-to-consumer] and B2B operations.

What were your company’s business goals for the project?

Our goal was to make it easier for our customers to order from us. With an integrated sales channel, our customers would have more flexibility in the way they placed orders. We could also ensure they had the most up-to-date trade terms, promotions, and order history information.

SOLUTION

Can you talk about the scope of the project?

They were responsible for the full development and integration of our new B2B and B2C sales platforms.

What was your process for selecting Divante with which to work?

After we decided to go with Magento for our sales platform, the choice of Divante was quite obvious. They're very well known in that area. 

We've chosen to work with Divante on other projects based on our past success with them.

Can you give a sense of the size of the project in dollar terms or personnel work hours?

In total, we've probably spent around $300,000.

When was the project completed?

It finished February 2015.

RESULTS & FEEDBACK

What were the results of the project, and are there any metrics you can share?

It's too early to speak about the business results of the project, but we are very satisfied with the quality of their work.

How did Divante perform?

Divante performed very well. They have a very methodical way of doing things, which made for a very smooth project.

When working with them, was there anything unique or special about them compared to other companies with which you may have worked?

Most of software companies say, "tell us exactly what do you need and we will program this for you." Particularly with our B2C platform, we had no experience and thus were unable to provide specific instructions. Divante consulted with us and gave us insights that went far beyond basic software implementation and coding.

Looking back on the project, is there any area that they could improve or you would do differently?

We did have a problem when they changed the project manager for our team, but they resolved this issue quickly.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Solar

"Divante worked very quickly, and they are very involved. As a result of their work, we are increasing sales through our online store all the time. They listened to us and were always ready to show us ways we could improve the project."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

The client is a European retailer of clothes and accessories for women. There was a need to develop a website to bring the company's significant brick-and-mortar presence to the Internet. Divante was referred to the client by trusted a colleague. It was eventually selected because of its proximity to the client and its demonstrated abilities with other e-commerce sites. Divante was responsible for all back-end development as well as front-end design.

The Reviewer
 
200-501 Employees
 
Poland
Vice President at Solar
 
Verified
Feedback summary: 

The client is highly satisfied with the work provided by Divante. The final product is a highly functional e-commerce site with more than 20,000 products available. Divante continues to provide maintenance and support for the site. The client recommends Divante to others without reservation.

BACKGROUND

Please provide a description of your company.

We design clothes for women. Most of our sales are in Poland, where we are located, but we also have customers in Germany, the Ukraine, and the Middle East.

What are your role and responsibilities?

I am the director of development and vice chairman of the company.

OPPORTUNITY / CHALLENGE

What was your goal in working with Divante?

Like every retailer, we wanted to sell our clothes online. Our initial goal was to have an e-commerce site up and running in 3 months. It didn’t happen quite that quickly, obviously, because we had to integrate over 20,000 products with the online store. At the end of the day, we were able to do it in around five months, which was just fine.

SOLUTION

Please describe the scope of their work.

Divante designed the whole online store. We did the graphics with our own graphic designer, but they took care of all the online development. We now have a long-term relationship with Divante, and they continue to help us maintain and improve the site. We also are working with them on other ongoing projects that are separate from our main site.

What was your process for selecting Divante with which to work?

They came highly recommended to us, and we had a good feeling during the initial meeting. We talked the same language, and we were confident they could handle the project for us. 

We did look at a couple of other companies, but they were very expensive. Since we already had a relationship with Divante, we decided to go with them.

Can you provide a ballpark figure for the size of the work that they’ve done for you?

I can just give you a general range. But, I would say somewhere between $75,000 and $150,000.

RESULTS & FEEDBACK

What were the results of the project?

Everything works perfectly. Divante worked very quickly, and they are very involved. As a result of their work, we are increasing sales through our online store all the time.

Is there anything unique about them that really makes them stand out compared to other companies?

They are very cooperative and easy to work with. They listened to us and were always ready to show us ways we could improve the project. I really liked that about them. Sometimes, we even have to stop them because they keep wanting to make more improvements, but that’s better than working with people who never improve anything and never recommend new solutions.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

We had some problems with communication after they joined with another company. For three or four months, it was really tough for us to work with them. But, after a few meetings, we began working with some different people in the company, and things changed for the better. The communication is great now.

What advice would you give a future client of theirs?

I don’t think anyone would have problems working with Divante. They are relaxed, professional and they listen to their clients. I would expect that anyone would have as good a relationship with them as we had. They’re great people, and I loved working with them.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Loods5 e-Commerce Site Development

"I’m impressed with their willingness to go the extra mile."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

The client is Loods5, a funiture and home decor company based in the Netherlands. Loods5 has a small chain of brick-and-mortar locations around the Netherlands, but was looking to increase its online presence. It brought on Divante to overhaul its e-commerce website.

The Reviewer
 
11-50
 
Netherlands
CTO at Loods5
 
Verified
Feedback summary: 

The client is extremely impressed with the work Divante delivered. Divante produced a site that is aesthetically pleasing, but is also highly functional. The client appreciated Divante's dedication to their work, and their willingness to go the extra mile. Divante is strongly recommended to others.

BACKGROUND

Please describe your company.

We’re a furniture company located in the Netherlands. We have two brick-and-mortar locations and a third one under construction. 

What is your role and responsibilities?

I work on our IT [information technology] team, Web development and design. 

OPPORTUNITY / CHALLENGE

What was your goal for working with Divante?

When I entered the company, our website was very basic. We were happy with our Magento platform and wanted to stay on that, but functionally and aesthetically, the site was very poor. We bought a plug-in from the U.S., which we could more or less could tailor to our needs, but we still were looking for major changes in programming, workflows, and the back-end. That’s why we approached Divante, to see if they could help us.

What was your process for selecting Divante with which to work?

We used to work with Dutch Magento developers who are, of course, very expensive. I estimated the length of time for this project, and decided that we would have to go abroad to find a company that would work with our budget. I had seen some of the work Divante had done in the past, and felt comfortable with their level of ability and our needs.

SOLUTION

Please describe the scope of their work.

Website redesign. We wanted to offer all the goods we had in our brick-and-mortar stores, online as well. This can get a little complicated because we work with a number of different vendors who have different ways of getting us their furniture; keeping track of inventory is very difficult. So, we were looking for a site that would allow us to make changes to our e-commerce pages quickly.

Can you provide a ballpark dollar figure or time estimate for the size of the work that they’ve done for you?

At the moment, they’re working approximately 40 hours a week.

RESULTS & FEEDBACK

What were the results of the project?

The project is ongoing, but we’re very satisfied with the results thus far.

Do you have any statistics or metrics to track improvement from the project?

Not at this time. But, metrics will be difficult because the project is quite large and the rollout has been gradual.

Is there anything unique about them that really makes Divante stand out, compared to other companies?

I’m impressed with their willingness to go the extra mile. At the beginning of the project, I asked them to come to Holland so I could show them what the procedure is for our vendors, and help them get a picture of what our physical process is so they could better convert that to a digital marketplace. That trip went a long way in building rapport with my team and me.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

Yes and no. Sometimes, I feel the communication could be a little faster and swifter in replying to my questions. Also, it can be tough stressing design and UI [user interface] to a programmer because they more or less ignore the look and feel of the site. But, of course, that is not unique to Divante. 

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer