Humanizing Technology with Impactful UX

We are a boutique User Experience (UX) and Design Services Company focused on Digital Transformation, SaaS platforms, Mobile Apps & Enterprise Products. Over the last 10 years, we have delivered hundreds projects for US and Indian companies across various sectors - Financial & Banking, Hospitality, Logistics, Healthcare, Social Media and Enterprise Software.

We help validate new ideas, define strategy for UX, conduct user research, define and design User Experience & UI for new applications or re-design existing applications, help develop the applications and assist in rolling out products into production. We are equally comfortable working with entrepreneurs or product owners and SMEs at corporates.

While the majority of our customers are from the US and India, we have successfully delivered projects for clients in Europe, Australia and the Middle East.

Awarded "Design Excellence Award in Mobile Application 2019" and "Design Excellence Award in Product Interaction 2019" by CII.

Recognized as the "Company of the Year" by SiliconIndia magazine

Featured in the "Top 5 UI/UX Design Companies in India" by SiliconIndia magazine for the years 2016 and 2018.

Featured as one of the "Top 10 UI/UX Design Companies in India" by InsightsSuccess Magazine.

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2008
Show all +
Hyderabad, India
headquarters
  • A.P. Housing Board Colony, Gachibowli
    Hyderabad 500032
    India
other locations
  • 9 Sage St, Holmdel, NJ
    New Jersey, NJ 07733
    United States

Portfolio

Key clients: 
Here is a sample list of our diversified client base across geographies and verticals: North America: HospiceSource, INCX, Semantify, Pivotal, SAP, Informatica, MarketShare (a Neustar company), Apptium, Balfour India and Southeast Asia: Rockwell Collins, Cyient, Infosys, Viola, Onemoney, TalentSprint, Tata Capital, Capital First, Airtel, Carama (a Castrol Company) Middle East & Europe: Transworld, Wurkr, Finja5, BUL Associates, PlusCo Partners
Airtel - A million lives Image

Airtel - A million lives

Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 20 countries across South Asia and Africa.  Divami was responsible for the complete User Experience (UX & UI) of the Airtel telecom services mobile app (Android & iOS) for Bangladesh, and it is live on both Google Play & App stores.

One of the main challenges Airtel posed us was to make the app

a comprehensive consumer services app with digital payments, ticketing, social connections, etc., while still serving their primary function of managing mobile plans, recharges, etc.

TalentSprint is India's leading Career Accelerator for Youth. It's a technology-driven platform that attracts youth with high aspirations and equips them for exciting careers in the knowledge sector. TalentSprint aims to empower ONE MILLION young job seekers to pursue careers in IT, Banking and Financial Services, and Education. The skill acceleration platform delivers technology-enabled experiential learning through a mix of

cloud, contact, and colleges. We redesigned TalentSprint’s flagship test preparation ile mobapp and also developed it on Android platform as a native app.
Transforming Logistics Management with Design Image

Transforming Logistics Management with Design

Avana aims to create a unique operational model to make accurate predictions, ensure high levels of efficiency, focus on automated operations, and simplify logistics across the Indian sub-continent and the Middle East. Glimpse through our approach at https://divami.com/uxportfolio/transworld

 

Avana, a Transworld

Group subsidiary, provides integrated logistics solutions across Coastal Shipping, Liner Services, Refrigerated Logistics, Warehousing, Distribution, and other customized logistic services.

 

Divami played a key role in the design and development of Avana’s customer-facing flagship portal. We were responsible for the complete User Experience of the platform, as well as the development of the UI with involvement right from the ideation all the way through post-rollout support.

Celes Care is a specialized platform - “Healthcare For Women, By Women”. Creating an informed patient is what Celes Care believes is the first step towards wellness. Celes Care doctors listen without judging, maintain your health records, respect your privacy and provide continued medical support for as long as you need it. Adding a new dimension to preventive medicine, Celes Care cares for everything from a trivial headache to

a joyous pregnancy. Celes Care brings expert medical advice to women, anywhere, anytime.

We completely revamped Celes’ mobile application for the users, their Web application for both users and doctors as well as their website. Mobile apps are designed as native apps with native navigation patterns for iOS and Android.

Medicopia is a drug reference application for healthcare professionals. The mobile application gives access to prescription information on medication approved for the Indian market. Medicopia enables physicians to access comprehensive pharmaceutical detailing at the point of care via the mobile app.

We designed and developed the mobile application and the platform from a concept stage. The app was designed to be a

hybrid app on iOS and Android platforms and is currently available on App Stores.
Corpus: Image

Corpus:

Corpus’s suite of products includes an OTT media service that provides Live TV, VOD, and other entertainment content to end-users through a set-top box. See how we designed this Smart TV app at https://divami.com/uxportfolio/corpus

This OTT service is currently deployed into more than 1 million homes in the state of Andhra Pradesh in

India, partially subsidized by the government. The challenge set for us was to define new UX and Design for the OTT service that is contemporary and would appeal to the international market while being compliant with ATV (Android TV) standards.

We had to support multiple features such as Live TV, VOD, reminders, games, etc. and give those features due attention. We also had to design keeping constraints of TV being controlled with a minimalistic remote. 

 

Spiceworks - Managing technology just got easier Image

Spiceworks - Managing technology just got easier

Spiceworks is an online community for users to collaborate and seek advice from one another. It also works as a marketplace to purchase IT-related services and products. The network is estimated to be used by more than six million IT professionals and 3,000 technology vendors.

Divami designed their website and built their web & mobile applications through a long term partnership based on trust and the value of

design.
Prime BPM - Business Process Management Tool Image

Prime BPM - Business Process Management Tool

PRIME BPM is a cloud-based business process management (BPM) solution that enables users to map, analyze, and monitor various business processes. Key features include a process library, process mapping, process analysis, improvement management, collaboration tools, process approval workflows, and more.

Divami designed their web applications and user dashboard for the company portal.

 

Endiya - Helping Founders Propel Growth Image

Endiya - Helping Founders Propel Growth

Endiya Partners is an early-stage venture capital fund with a focus on IP-led Indian product startups. Leveraging deep domain expertise along with vast entrepreneurial and operating experience, the Endiya team plays a key role in co-creating scalable businesses. Endiya’s portfolio consists of disruptive and category-defining companies across Digital Transformation and Healthcare sectors. Their current portfolio includes

Darwinbox, Hansel, Kissht, ​and SigTuple. 

Divami has partnered with them over the past few years and recently redesigned their website. The design helped Endiya establish its own identity and made them stand apart from their competitors. 

Blue Yonder - World's #1 Supply Chain Management Platform Image

Blue Yonder - World's #1 Supply Chain Management Platform

Blue Yonder (formerly JDA Software Group) is a software and consultancy company (owned by New Mountain Capital and The Blackstone Group), providing supply chain management, manufacturing planning, retail planning, store operations, and collaborative category management solutions headquartered in Scottsdale, Arizona. The company has more than 4,000 corporate customers in the manufacturing, distribution, transportation, retail,

and service industry.

Blue Yonder aims to be the world's #1 digital fulfillment platform. Divami helped redesign their legacy enterprise application to enable their journey towards achieving this goal. 

An order management and fulfillment application for hospice care. Image

An order management and fulfillment application for hospice care.

Hospice Source is a 20+ year old company that addresses the specific needs of providing medical equipment to an ever-growing population of hospice patients. The company provides technology solutions to the hospice caregivers for the ease of ordering the for their patients. The Hospice Source's namesake flagship web application is the primary online channel through which orders come into the company. Divami is instrumental in

revamping the design of this application and subsequently helped develop their next generation front end.
Quin Ride: A smart helmet for a safe ride. Image

Quin Ride: A smart helmet for a safe ride.

The IntelliQuin Smart System makes Quin the first motorcycle helmet to offer integrated Crash Detection and SOS Beacon. View our IoT App design at https://divami.com/uxportfolio/quin

When a crash occurs or the SOS event is initialized, the BT paired mobile app sends notifications to emergency contacts along with location

information.

We defined the User Experience and designed the UI for the entire platform from a concept stage and built the complete platform, including the mobile applications for both iOS and Android platforms. The app is currently live in the App Store and Google Playstore.

A media sharing and social media platform for private networks like schools and colleges. Image

A media sharing and social media platform for private networks like schools and colleges.

MYL is a platform where students from various colleges could share and store their memories via photos, videos, etc., as it happens with their fellow students and networks. https://divami.com/uxportfolio/my-year-look

But the MYL stakeholders realized that there is something amiss - as many of its users were accessing their website via mobile and

tablets. The design of the website prevented MYL users from having the right kind of experience on the mobile and tablet devices.
A real time video collaboration platform with the motto of ‘Work together from anywhere’. Image

A real time video collaboration platform with the motto of ‘Work together from anywhere’.

Wurkr – is the only always-on “Working Together From Anywhere” RTC (real-time-collaboration) digital video platform for remotely connected workforce, especially focusing on remote sales teams. https://divami.com/uxportfolio/wurker

 

With Wurkr, businesses have complete control and visibility of their remote/flexible sales teams, which leads to

better performance and retention, while sales people save wasted time in commuting, yet be part of the office environment and culture.
Semantify : An NLP based analytics platform. Image

Semantify : An NLP based analytics platform.

Semantify is a pioneer at the forefront of democratizing cognitive search and knowledge discovery to end-users and frontline staff at all levels and functions in an enterprise. View some snippets at https://divami.com/uxportfolio/semantify

 

The core technology layer integrates advanced analytics, natural language

and machine learning to derive, in real-time, hidden insights from across a wide spectrum of information and data sources. It is a powerful, big data discovery and analytics platform. It automates the grunt work of prepping, coding and extracting relevant data, freeing up the bandwidth of data experts for critical business analyses.

 

We helped define the User Experience for Semantify’s next-generation platform and delivered responsive designs for the complete application platform and also developed the complete UI in HTML/CSS & Angular.

Duke : An AI assistant mobile app for Truckers. Image

Duke : An AI assistant mobile app for Truckers.

Duke.ai is an AI-driven platform that helps long-haul truck drivers manage their trucking finances. View designs at https://divami.com/uxportfolio/duke

The AI engine eliminates the need for drivers to enter trip details and expenses by relying on scanned documents and emails and automatically itemizes payments, bills, and expenses

thereby greatly reducing paperwork effort.

 

We defined the User Experience and designed the UI for the entire platform from a concept stage and helped build the mobile applications for both iOS and Android platforms. The app is currently live in App Store and is due to be released on Google Playstore.

 

A professional network for women, by women. Image

A professional network for women, by women.

The star in me is a professional networking platform for women. Find out how we impacted with our designs: https://divami.com/uxportfolio/femmevista

It allows women to create their professional digital identity, network with like-minded professionals, get mentored by senior professionals and draw inspiration from women

achievers.

We defined the User Experience and designed the UI for the entire platform from a concept stage and helped build the mobile applications for both iOS and Android platforms. The app is currently live in the App Store and Google Playstore.

 

A comprehensive drug reference app for medical professionals. Image

A comprehensive drug reference app for medical professionals.

Medicopia is an award-winning drug reference application for healthcare professionals. View Interactions at https://divami.com/uxportfolio/medicopia

The mobile application gives access to prescription information on medication approved for the Indian market. Medicopia enables physicians to access comprehensive pharmaceutical

detailing at the point of care via the mobile app.

The designs for Medicopia have won 2 Confederation of Indian Industry Design Excellence Awards - one for Overall Category Winner for Interaction Design and other for Best Design for Mobile App which was organized by India Design Council. 

 

An account aggregation platform for consumer finance and banking. Image

An account aggregation platform for consumer finance and banking.

Onemoney and moneyone are personal financial management applications. https://divami.com/uxportfolio/onemoney

 

Onemoney is a financial aggregator of all your banking and financial accounts providing a single, consolidated view of all your accounts and moneyone is a bill and UPI payments application.

 

We designed the User Experience and UI for these platforms from a single line concept stage. We have also built the entire platform end-to-end. The responsive Web application is built in Angular, native mobile apps for Android and iOS and Web Services layer using Java and MySQL on Linux.

 

Reviews

Sort by

ChatBot Widget for AI Tech Company

"We were very happy with the outcome and have no complaints."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2019 - Jan. 2020
Project summary: 

Divami Design Labs spearheaded the company's chat interface widget development. To fulfill it, they designed the UI and also created plugins that enabled third-party integration of the bot.

The Reviewer
 
11-50 Employees
 
Dallas, Texas
Co-Founder Product, SmartBots
 
Verified
The Review
Feedback summary: 

Divami Design Labs' involvement tremendously helped the client to reduce their team and enterprise clients' efforts. The team delivered a satisfactory outcome. What stood out the most is their immense motivation and outstanding skills. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an AI-based technology company offering a Conversational AI platform and associated services. I am Co-Founder, Product for the Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

We partnered with Divami to design & develop the chat interface widget, especially the front end bot interface. The Divami team was also responsible for the plugin development that would enable the bot to be integrated into any third-party platform.

What were your goals for this project?

We wanted a widget that could be deployed by any enterprise on their website with minimal effort.

SOLUTION

How did you select Divami Design Labs?

I worked with the team previously on a different product when I was running another startup a couple of years ago. And I was very happy with the outcome of the previous project. So, we decided to choose them when the need for a trusted service provider arose.

Describe the project in detail.

The scope of the overall project was to Develop the Chat Interface widget for the Smartbots platform. The Divami team needed to design the UI for this chat platform. They also needed to build the chat module in a way that can be integrated into any third party website. Simply put, they were in charge of the complete design and development of the front end of the platform.

What was the team composition?

The team consisted of two designers, two developers, and a project manager who worked in collaboration with us. We also had the support of an Architect when needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are really happy with the outcome. The work delivered by the Divami team has drastically reduced the efforts required by our team as well as our enterprise clients.

How effective was the workflow between your team and theirs?

There were weekly status calls to provide us with updates. They delivered the UI designs within a week and the development team also ensured timely delivery.

What did you find most impressive about this company?

The team is motivated and skilled. It is really impressive to work with the set of such driven people

Are there any areas for improvement?

We were very happy with the outcome and have no complaints.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Big Data Services Company

“Divami Design Labs met all the objectives we laid out for our UI and even went beyond our expectations.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - June 2020
Project summary: 

Divami Design Labs handled UI/UX design efforts for a big data services company. They designed the platform's landing page focusing on making it easy to navigate, intuitive, and function with very few clicks.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Chandra Kasinathan
Head of Client Services, pSolv
 
Verified
The Review
Feedback summary: 

The deliverables met all the objectives and surpassed the partner's expectations. Divami Design Labs provided multiple options and went above the bare minimum. They implemented an effective project management style, consistently sent meeting minutes, and took the time to understand the product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

pSolv is a big data products and services company that’s been in business since 2011. We help companies integrate on big data platforms, in order to improve their business intelligence and advanced analytics streams.

There’s a lot of data out there today, more than anyone can imagine and in a lot of different formats, so we need technology to manage it. There’s a wide array of technology out there that people aren’t normally aware of. We provide consulting services and help them implement various technology stacks.

Over time, we realized that it would be ideal if we built an analytical process automation platform that could go through the entire process without the need to write a single line of code. The platform is called Needletail, and we’ve been developing it for the last one and a half years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design Labs?

We have a web-based UI for the Needletail platform, and although we’re great engineers, we’re not very good UI/UX designers. That’s why we got in contact with Divami Design Labs.

SOLUTION

What was the scope of their involvement?

We first approached them to design our landing page. It needed to look impressive and allow users to navigate easily through all product features. Everything needed to be intuitive and require as few clicks as possible.

We have a unique product, and most people think that it’s a project management platform when first hearing about it. There’s a lot of education that needs to happen for someone to discern our UI, the technologies used, and the industry domain. We helped Divami Design Labs with this, and they were very patient in learning our technology.

What is the team composition?

We worked with 4–5 people from their team, including a senior UI/UX designer.

How did you come to work with Divami Design Labs?

Two of our partners had worked with them before, and they immediately recommended Divami Design Labs when we brought up the project.

How much have you invested with them?

The cost of their work was $10,000–$20,000.

What is the status of this engagement?

We started working with Divami Design Labs in April or May 2020, and they delivered the work in June 2020. We’re implementing the designs now. We might engage them again as we add new features.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Divami Design Labs met all the objectives we laid out for our UI and even went beyond our expectations. For example, they gave us two UI options for one of the screens, instead of just cleaning up the interface as we asked.

How did Divami Design Labs perform from a project management standpoint?

We’re a startup and don’t have a lot of internal bandwidth, but Divami Design Labs was helpful in terms of project management. They sent us meeting minutes after each meeting and set up all the meetings.

What did you find most impressive about them?

Our technology is pretty complex. I’ve been in the industry for 30 years, but it took me 7–8 months just to get a rudimentary understanding of this technology. Divami Design Labs had the challenge of understanding it in about a month and a half, and they did.

Are there any areas they could improve?

We started this project around when the pandemic started. Their team was used to working from their office, and now they were shifting to working from home. This was more difficult to do in India than in the US because houses there are smaller and there’s not a lot of personal space. They were going through that transition and did a good job. They still managed to meet all our deadlines.

Do you have any advice for future clients of theirs?

I advise clients to go through all the interviews that Divami Design Labs will ask for. They’re very particular about getting a complete understanding of the product. If clients are patient and work with them on that, they’ll be very successful.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    They’d be the first agency I’d recommend if someone asked me.

Development Services for IT Consulting Firm

"We were overall impressed with the team at Divami."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - May 2020
Project summary: 

An IT consulting firm hired Divami Design Labs to become its partner on some notable projects. Each project was different and the team was asked to do many things.

The Reviewer
 
11-50 Employees
 
Santa Clara, California
Chickoo Chawda
Partner & Co-Founder, MatrixIntelligence
 
Verified
The Review
Feedback summary: 

The company was satisfied particularly with the UI/UX design work the team did for their projects, this aspect often got positive feedback from clients. The company was most impressed by the team's dedication to their work, as they were always available to the company for any inquiries.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

MatrixIntelligence is an IT consulting firm with extensive experience in implementing solutions for some of the most complex ecosystems in the Telecommunications, Energy, Healthcare, and Logistics industries.

We have also designed and developed sophisticated Enterprise applications by combining our deep expertise in the areas of connectivity and information insight, solid knowledge of leading-edge technologies, business acumen, extensive domain knowledge, and a perfect track record of execution and delivery. I am the partner and co-founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

Being in the service industry, we work closely with multiple clients. We hired Divami Design Labs to partner with us on some notable projects.

These projects had varied end-users, and their purpose was to enable a successful digital transformation for our clients. Some of their tasks also included designing an enterprise legacy application giving it a fresh look that improves overall user experience.

What were your goals for this project?

As each project was catering to a different client, the goals differed. However, in a broad sense, we wanted to improve the overall user experience by making navigation easy and the app intuitive.

SOLUTION

How did you select Divami Design Labs?

Divami Design Labs was highly recommended by one of our contacts, who had previously worked with them. Once we partnered with Divami on one project, we were extremely happy. Thus, began our long-term partnership.

Describe the project in detail.

For each project, we wanted the design to be simple and cognitive. As the end-users were different, each project needed careful research and planning.

The Divami team was very hands-on and never shied away from conducting their primary research. They talked to some of our customers to realize their pain points, USPs they want to showcase, and users they are targeting.

It helped them bring up an initial design plan.

What was the team composition?

The team composition was different for each project. Usually, each team had 2 designers - one for UX and another for UI, led by a strategist. An overall Project manager was in charge to coordinate with us for the delivery.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The UX UI for each app was highly appreciated by our clients. There was an increase in usability after the new iteration of the legacy enterprise application was beta-tested.

How effective was the workflow between your team and theirs?

Their project execution process was seamless. Even though initially, they did take time to conduct research and come back with an action plan, it was worth the time in the end.

They actively participated in meetings to decipher the pain points of the client and made sure to solve it through their design. Their focus on research and analysis helped them present a design that was approved with minimal iteration.

Moreover, they explained their approach, which helped us envision the outcome. Additionally, we had a project review meeting every week where the updates were given promptly.

What did you find most impressive about this company?

The team’s dedication to work was impressive. They were readily available to address all our concerns. As a good design company, the team is energetic, cordial, and invested in their work.

Are there any areas for improvement?

I can’t think of any. We were overall impressed with the team at Divami.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI & UX App Dev for Education Management Firm

"With several years of industry experience, the Divami team has aced both their communication and project execution."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Aug. 2020
Project summary: 

Divami Design Labs developed the UI and UX of an online education platform. The team strived to make a synergistic app by employing user research and integrating gamification functions for students.

The Reviewer
 
11-50 Employees
 
India
Yashwanth Tudimilla
CEO, Edwisely
 
Verified
The Review
Feedback summary: 

Thanks to Divami Design Labs, user engagement increased tremendously. Students, educators, and corporate firms were extremely pleased with the remarkable learning experience the platform offers. With their monumental work, the company wants to extend its collaboration with the team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Edwisely aims to transform Indian Engineering Institutes into AI-Powered learning campuses with data-driven technology that can help engineering students reach their full potential during their graduation rather than after. Simply put, we make the students job-ready.

I am the co-founder (and CEO) of the company. The idea of Edwisely was born from my own experience as I realized the skill gap and the fact that the college-education has not prepared a lot of job-seekers for real-world challenges.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

Edwisely happened from our own experience. We observed the gap in real-world skills from people who were part of our teams- starting out their careers or were even experienced.

We wanted Divami to come up with the design for a hybrid learning platform gamified enough to keep the students engaged. The ultimate goal was to personalize their learning path suiting their ability and learning style.

What were your goals for this project?

We did not want to just come up with an online education platform. We wanted to enhance the learning experience as well. We wanted the platform to be fun, engaging, and educational. The platform should be able to lure students into spending more time developing their skills, design their learning path, and shape up their career along the way.

SOLUTION

How did you select Divami Design Labs?

The name of Divami Design Labs popped up during one conversation with an iOS team member. I found out more about them. In the first meeting itself, I was intrigued by the design approach suggested by the Divami leadership team.

As a company that is into Education, we place high importance on the Value System. And, after doing a little research, I came across their various other clients and decided to work with them.

Describe the project in detail.

We wanted to appeal to the countless engineers across India. So, we wanted the platform to be simple yet approachable. We had the idea that if it comes across as just another online learning platform, students will not be interested in spending time on it.

Furthermore, the design should reflect the different learning journey taken by each student. So, customization was really important. The Divami team sat with us for hours to understand the idea behind the platform.

They even interacted with students as part of their user research to find out what to include in a modern interactive educational platform. This process was really helpful in shaping the platform to what we see today.

What was the team composition?

The team consisted of two Designers, a strategist, and a Project Manager. And, the team worked closely with our project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Enriched with learning metrics, the platform provides a unique learning experience catered to each student. Students are exceptionally happy to spend time on a platform that works much like a video game- you watch a video, you take a test, and you score a point.

Additionally, we have hundreds of educators and dozens of corporates who use our platform to reach students. Our user engagement has skyrocketed for all the three segments. After the initial engagement to design the Student platform was so successful, we are continuing to work with Divami on the re-design of our other digital assets.

How effective was the workflow between your team and theirs?

With several years of industry experience, the Divami team has aced both their communication and project execution. They knew what questions to ask, and they knew how to interpret our answers as well. We had daily scrum meetings with them to discuss the progress of the project, and they were more than happy to include our feedback each time.

Their initial research with our targeted user group of engineers provided them with an advantage to defend their every design modification. And, we were glad to see things from their angle and incorporate them.

What did you find most impressive about this company?

We really appreciate their value system. They made us feel as if they were part of Edwisely. Divami worked on Edwisely's Mission. Every day we received prompt updates about what was happening. There was never a grey area as they are dedicated, experienced, and skilled.

Are there any areas for improvement?

They did an impressive job. I don’t have any red flags from my side.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Already referred to many Founders. Some of them are happy customers of Divami.

UI/UX Design for Talent Management Company

"We were very happy with the entire project execution and delivery."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Aug. 2015
Project summary: 

A talent management company wanted to bridge a gap between mentors and freshers within their program. They partnered with Divami Design Labs to create a social media platform where those groups can connect.

The Reviewer
 
11-50 Employees
 
Hyderabad, India
Akash Satapathy
Head, Operations, Aspire Info Labs Global Pvt. Ltd.
 
Verified
The Review
Feedback summary: 

The project has gone live and the company was able to mentor approximately 3000 people through the platform. The company was most impressed with the team’s commitment and ownership over the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

At Aspire B2B Talent Management organization, we are focused on sourcing, developing, and deployment of IT talent in the US and India. We are dedicated to finding assignment-ready talent for companies.

Additionally, we help clients develop their existing skillset to fast-track their career. We have placed candidates in companies like Accenture, Capgemini, Dell, EY, IBM, KPIT Cummins, Sonata, Zensar, and so on. I am the Head of Operations at Aspire.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

After working in the talent management domain for more than a decade, we noticed a gap between freshers and recruiters/mentors. Freshers had the notion that people who can help them boost their careers are unapproachable.

That’s where our search for a company with technical knowledge to turn our vision into reality. We knew that the execution of the idea was much more complicated than it seemed. After careful consideration of the market players, we zeroed in on Divami.

Simply put, we wanted them to create a simple social media platform for us, which captured relevant information to carry forward formal conversations in a casual way.

What were your goals for this project?

Our major goal was to have a social platform, where freshers, recruiters, and mentors can co-exist and mutually benefit each other. Freshers can easily find jobs, and recruiters can easily scour for talent.

Additionally, we wanted the design to be clutter-free, quick loading, and capture only essential information. We wanted an interface that was quite intuitive and captured the essence of our vision.

SOLUTION

How did you select Divami Design Labs?

We knew that for this project, so close to our heart, we need a partner who can drive our vision forward. Truth be told, we evaluated multiple agencies but finally selected Divami after hearing good words about them for a reference.

Describe the project in detail.

For the social media platform, we wanted to stay simple yet elegant. We needed something that it was inviting for freshers to sign up. Additionally, we wanted to stand out in the crowd and not be referred to as another professional social media community.

We also wanted the recruiters to come to the Yo!Aspire platform as their primary talent sourcing venue. Divami team understood that. They included social media platforms, job posting sites in their initial research to come up with a design plan. And, we were updated every step along the way.

It was no surprise when the design was approved with minimal iterations as it reflected the efforts they put into research and analysis.

What was the team composition?

Their design team included 2 designers - one for UX and another for UI, led by a strategist. An overall Project manager was in charge of the entire coordination during the development cycle.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Yo!Aspire platform is already live. We helped mentor and coach around 3000 freshers through the platform. However, currently, with changing business priorities, we are pivoting in a new direction.

How effective was the workflow between your team and theirs?

Their project execution process is remarkable. Their focus on research and analysis helped them present a design that was approved with minimal iteration.

Moreover, they explained their approach which helped us envision the outcome. Additionally, we had a project review meeting every week where the updates were given promptly.

What did you find most impressive about this company?

We were very impressed with the team’s commitment and ownership. We felt they were a part of our company and not consultants. They are a great design company and we loved working with them.

Are there any areas for improvement?

We were very happy with the entire project execution and delivery. Needless to say, we applaud their work. Currently, we don’t have any negative feedback for the Divami team.

5.0
Overall Score It has been a great experience working with Divami.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design for Healthcare Technology Company

"I think they were on point."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Nov. 2019
Project summary: 

Divami Design Labs helped with IoT development for a cardiac telemetry project. They developed a portal for 24/7 EKG monitoring.  

The Reviewer
 
201-500 Employees
 
Dallas, Texas
VP, Healthcare Technology Company
 
Verified
The Review
Feedback summary: 

Divami Design Labs’ work met all the client’s expectations. The speed of their delivery and the team’s strong design skills were very impressive. They had regular meetings with the client, and Divami Design Labs responded quickly to change requests. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the VP of product for a healthcare technology company. We develop products in the IoT space, mostly focusing on healthcare.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design Labs?

We were trying to design a monitoring portal for cardiac telemetry.

SOLUTION

What was the scope of their involvement?

They designed the portal for the technician. The portal is designed for monitoring EKG rhythms on a 24/7 basis. There are technicians that are looking at the rhythms and the EKG data. The purpose of the project was to design a monitoring portal for the technician and also a portal for providers and physicians to login and look at the reports. 

We have given them the requirements which had rough sketches and wireframes. I spent a lot of time with them making sure they understood the space and what we were looking for. I believe they used Illustrator.

What is the team composition?

I primarily worked with one person who was the project manager. I met the CEO through a common contact and he was there during the initial project launch. I also worked with the designer and another person who helped out with the project coordination.

How did you come to work with Divami Design Labs?

They were referred to us by a friend.

How much have you invested in them?

We spent around $50,000.

What is the status of this engagement?

The project went from January–November 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did the work as per our expectations and provided us with the design files.

How did Divami Design Labs perform from a project management standpoint?

I think they were on point. We had regularly scheduled status meetings where they would come and show us the progress, so I think the project management was good. We were pretty active in terms of helping them understand the space and then providing feedback in terms of changes we needed. They were pretty responsive to those changes.

What did you find most impressive about them?

I think the speed as well as the design skills were the most impressive.

Are there any areas they could improve?

In terms of improvement, I think being a little tighter on the timeline would help.

Do you have any advice for potential customers?

Articulate the requirements because having well-defined requirements is going to help with the overall engagement.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

UX/UI Design for Spiritual Nonprofit

"Their commitment, ownership, enthusiasm, and passion bowled me over!"

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - June 2020
Project summary: 

Divami Design Labs provided UX/UI design services for a spiritual nonprofit.

The Reviewer
 
201-500 Employees
 
Hyderabad, India
Murali Ravipati
Employee, Sphoorthi
 
Not verified
The Review
Feedback summary: 

Divami Design Labs' work has been well-received all around. The team had a smooth workflow and delivered with enthusiasm. They responded and received feedback well and were quick to adapt.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Sphoorthi is a non-profit spiritual organization, dedicated to providing spiritual guidance with emphasis on scientific explanation to ways of life. Under the guidance of Sri Sri Sri Guru Viswa Sphoorthi, the organization works towards taking his teachings to its seekers, helping them realize the ways of life scientifically and thus contributing to higher human consciousness.

The organization offers a variety of programs globally, focussing on the physical, mental, and spiritual wellbeing of mankind. I have been working as a volunteer for the last 15 years and have been heading the digital transformation team, to make the best use of technology to reach out.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

Divami helped us define UX and UI for our website.

What were your goals for this project?

We wanted a very rich user experience for our seekers, which ensures they unplugged themselves from all the external disturbances and get totally involved in the teachings of Guruji through the content provided. We also wanted a fantastic UI design that depicted our philosophy with which people can connect instantly. Having smooth workflows as most of our seekers might not be good with technology was also very important.

SOLUTION

How did you select this vendor?

We were looking for a design firm that could help us achieve our mission and vision. Divami was referred to us by one of our acquaintances who had worked with them earlier. When we discussed our requirements with them, we felt like they connected with our vision instantly. They were very quick to help us understand the design approach and their ideas definitely complemented our vision.

Describe the project in detail.

We wanted a very rich user experience for our seekers, which made sure they unplugged themselves from all the external disturbances and get totally involved in the teachings of Guruji through the content provided. We also wanted a fantastic UI design that depicted our philosophy with which people can connect instantly. We also wanted very smooth workflows as most of our seekers might not be good with technology.

What was the team composition?

We worked with 1 UX designer and 1 UI designer along with their Chief Designer and Art Director.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The work done by Divami has been well appreciated by Guriji and the fraternity. We are in the process of deploying the designs.

How effective was the workflow between your team and theirs?

It was a beautiful experience. We had review meetings twice a week where we discussed the progress made and possible ideas. I enjoyed the enthusiasm with which they presented their ideas and designs, they were totally involved. They received my feedback also quite well and adapted to it quickly.

What did you find most impressive about this company?

Their commitment, ownership, enthusiasm, and passion bowled me over! Their passion was infectious. They owned and drove the project to completion successfully.

Are there any areas for improvement?

Nothing

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Maintenance for Global Tech Marketplace

"Compared to other vendors, Divami Design Labs was much more flexible in terms of adapting our tools and methods."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Dec. 2018 - Apr. 2020
Project summary: 

Initially, Divami Design Labs provided design services, creating mockups and prototypes. Their role then transformed into mostly development and coding work, in which they used PHP, HTML, CSS, and JavaScript.

The Reviewer
 
201-500 Employees
 
Austin, Texas
Head of Growth, Global Technology Marketplace
 
Verified
The Review
Feedback summary: 

Divami Design Labs' optimization efforts were incredibly impactful, resulting in significant decreases in load time and bounce rates, and an increase in page speed. The team was willing to adapt internal tools and processes, and, despite the time difference, they were very responsive. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of growth at a technology marketplace that connects IT professionals with technology vendors. We also have free tools, apps and a forum where IT professionals can interact and discuss very specific, technical questions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design Labs?

At the time we brought them on, there was nobody in-house who had WordPress or PHP experience, which is what our corporate website was built on. We needed to fill that gap from a technical skillset perspective.

We brought Divami Design Labs on to help with the maintenance of the site, to drive improvements in page performance, load time, and accessibility, and to run growth experiments using Google Optimize.

SOLUTION

What was the scope of their involvement?

Early on in the engagement, they did some design work by providing mockups and prototypes within Invision where we were able to see the new page designs. We were then able to bring some design resources in house, so Divami Design Labs’ role transitioned. 

They began doing more web development and coding work. The team did coding within our WordPress templates and built out new design variants within Google Optimize. They worked with PHP, HTML, CSS, and JavaScript.

What is the team composition?

Our main point of contact was our project manager, who managed the design and development teams. In 2018, the team size was four people, and then it got smaller later on. We began working with two developers and a project manager. I was also in contact with Naveen (CEO).

How did you come to work with Divami Design Labs?

My manager, who had worked with Divami Design Labs in a prior engagement or was referred to them, introduced me to Naveen. 

What is the status of this engagement?

We worked with Divami Design Labs from December 2018–April 2020. We wrapped up the project due to budget constraints.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Before working with Divami Design Labs, our corporate website’s homepage was loading in 4.9 seconds. After the team did a lot of performance improvements, the time went down to 1.4 seconds.

Additionally, we initially had a desktop PageSpeed Insights score of 64 out of 100. After the team’s optimizations, we got it up to 88. A lot of the A/B testing and Google Optimize experiments were designed to reduce bounces and increase engagement. 

We measured the bounce rates before and after Divami Design Labs’ process improvements, and we’re seeing improvements of about 39%. We were pleased with the results from a technical perspective.

How did Divami Design Labs perform from a project management standpoint?

We use Jira in-house which Divami Design Labs adopted, and they were also great about commenting on tickets. We’re based in Texas and they are in India, which is a big time difference. The team was very good about responding to emails quickly.

We had a good cadence of twice-a-week meetings on Mondays and Thursdays. On Monday morning, I knew exactly what they were working on during the week, and on Thursday we would recap and see if there were any obstacles. 

What did you find most impressive about them?

We use a lot of different tools and we expected them to adopt our tools. Compared to other vendors, Divami Design Labs was much more flexible in terms of adapting our tools and methods.

Other companies would push back and say that they wanted to use the tools with which they were familiar. This team was much more proactive in terms of learning and teaching their team members to use our tools. 

They used Basecamp and Google Sheets for other clients, but I liked that they were willing to use Jira.

Are there any areas they could improve?

Early on in the engagement, they would rush to meet deadlines while skipping out on QA and testing. We identified the issues quickly and corrected them. The team then started implementing automated testing.

They could’ve done this right from the beginning. Additionally, we didn’t ask them to do a lot of documentation, but the level of detail and documentation could’ve been improved on. They fixed this as the engagement went on.

Do you have any advice for potential customers?

Define the expectations of documentation right from the start. Clarify your expectations and share your audience data with them. This will save time and prevent confusion.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Devs & Design for Scholastic Services & Products Co

"Divami Design Labs understood how we wanted the products to look."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2014 - Dec. 2016
Project summary: 

Divami Design Labs built a web platform and two apps for a scholastic products and services company. They directed workshops to guide the UX/UI designs. They built features for users to customize products.

The Reviewer
 
Dallas, Texas
Frmr. CTO, Scholastic Products & Services Co.
 
Verified
The Review
Feedback summary: 

Divami Design Labs acquired a thorough knowledge of stakeholders’ requirements, which led to their production of impressive deliverables. The team was methodical, directing a straightforward and seamless partnership. Their valuable expertise facilitated a collaboration that exceeded expectations.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the former CTO of a scholastic products and services company. The company works with over 10,000 high schools and 500 universities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design Labs?

We needed help designing the UX/UI of our products and services to engage the student population.

SOLUTION

What was the scope of their involvement?

Divami Design Labs developed a web-based product and two mobile applications for iOS and Android. Their team taught us how to develop the apps.

We came to them with ideas and then they designed the different interaction flows. The product enabled students to customize scholastic products, so their team engaged students in the design process too. They created and ran the design workshops. And then, their team understood the feedback from the students.

We collaborated on the project, but they chose a framework that was compatible with iOS and Android.

What is the team composition?

We worked with 5–10 people from Divami Design Labs. They partnered with another organization that supported backend development.

How did you come to work with Divami Design Labs?

A colleague who worked with Divami Design Labs referred us to them. They offered to work on the project pro-bono for the first month. If we saw value, then we could choose to engage them. During the first 30 days, their team did excellent work. We then worked with them for a couple of years.

What is the status of this engagement?

We collaborated between November 2014—December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team was smart and did an awesome job. Most importantly, they understood our requirements as well as the feedback from the design workshops with kids. They were able to capture their thoughts and cover them in the designs, which was hard to do.

How did Divami Design Labs perform from a project management standpoint?

We worked with a consistent project manager throughout the entire process. The engagement was transparent.   The project manager oversaw the frontend design and development as well as the backend development. It was better for them to manage the project because it was less painful for us.

What did you find most impressive about them?

Divami Design Labs understood how we wanted the products to look. Their team made our ideas a reality in a way we didn’t even expect. They stuck to the process and believed the process would yield good results.

Are there any areas they could improve?

We would’ve been more comfortable with them earlier if they were on-site for the first month of the project. It’s possible that wasn’t offered because they were confident in their abilities to complete their tasks remotely.

Do you have any advice for potential customers?

Be upfront with them about your expectations. Define the guardrails and let them iterate with the designs. If you ask them to produce designs exactly how you want them, they could do it. But you won’t see the creative depth of their people.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered on time.
  • 5.0 Cost
    Value / within estimates
    This is where they excel. They spent the least amount of money and they delivered the best executions for us.
  • 5.0 Quality
    Service & deliverables
    When it went live, there were only a couple small bugs to fix, but we didn’t have any crashes.
  • 5.0 NPS
    Willing to refer
    They’ve already worked with 2—3 of my referrals.

Web Development for Startup Travel Platform

“They’re very approachable and understand the criticality of the matter at hand.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2019 - Ongoing
Project summary: 

Divami Design Labs handles web development services for a startup travel platform. Their team does everything from design to development as well as manages databases and domain servers. They code in AngularJS.

The Reviewer
 
1-10 Employees
 
Mumbai, India
Nidhi Sharma
CEO, Yuyiii Stays & Travels Private Limited
 
Verified
The Review
Feedback summary: 

The partner is pleased with the site and how it has turned out. Divami Design Labs delivers on time and within budget. Receptiveness to feedback and proactivity in completing change requests are hallmarks of their work. They're a metaphorical co-founder and confidant to the partner's business.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Yuyiii, a travel platform startup based in Dubai and India. We’re in the business of discovering awesome weekend getaways near metropolitan cities in India, like Mumbai, Delhi, and Bangalore. We also create great video and photo content for these unique stays.

Our stays are varied, ranging from houses to plantations. We have an online platform for reaching out to guests and helping them book their trips. The platform's technology plays a very important role.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design Labs?

It’s always good to have one domain-expertise founder, one technology founder, and one marketing founder. In my case, I'm a non-technical, sole founder, so it was very important to find a great technology partner to more or less work with me as a co-founder.

I couldn’t hire an external arm and expect the team to behave like external consultants. At this early-stage level, I really wanted the people to be invested because I was low on resources. Every move I made was critical for the future survival of the startup.

SOLUTION

What was the scope of their involvement?

I understand technology conceptually but not practically, Divami Design Labs does everything from design to development, handling databases and domain servers. They helped me renew my SSL certificate in order to run the site through HTTPS. Their team has also provided SEO efforts for the website.

I came to Divami Design Labs at a very crucial stage. My MVP was ready, but it was quite minimal. We wanted to create a booking engine that was different from what existed in the travel industry. Divami Design Labs not only had to excel at technology but also had to understand our business logic.

We’d done the MVP in PHP, but Divami Design Labs suggested using AngularJS because it was faster and more up to date, so that’s what we used. Design is very important for the travel industry. It had to look lively and professional all while being easy to understand.

What is the team composition?

There were two full-time developers when we started. The team now encompasses a database engineer, someone handling AWS, and another person doing my domain — all as and when needed. On a day-to-day basis, we have two developers onboard.

How did you come to work with Divami Design Labs?

I founded another startup in the travel domain before starting this company. Because I failed a lot then, I learned the importance of having a great technology partner. At that time, I was working with a tech partner from Mumbai and had done a lot of due diligence about the kinds of projects they rolled out, the expertise of the team members, and so on, but it still wasn’t a very good experience.

I went to a lot of my mentors and investors I was pitching to because their strength lies in technology. They were investing in a lot of tech companies. I reached out and asked them to introduce me to their network, and I found Divami Design Labs through a reference.

How much have you invested with them?

I’ve spent between 15–20 lakh Indian rupees (approximately $20,000–$26,000 USD) so far.

What is the status of this engagement?

I started working with Divami Design Labs in April 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Divami Design Labs has always delivered within the defined timelines and budget as well as at the right quality. Deadlines have shifted here and there because sometimes we’ve changed the requirements as we’ve progressed.

We received a lot of user feedback on how the site could be improved. After discussing the feed with Divami Design Labs, we rebuilt and improved a lot of the critical internal pages. They’ve had great flexibility around change requests. We’ve had to add and remove resources.

How did Divami Design Labs perform from a project management standpoint?

I’ve always told them that they feel more or less like a co-founder to me. They’re based in Hyderabad and I’m in Mumbai, but we discuss everything easily.

They send me weekly reports with the number of hours put in by every team member; this is great. It really helps instill my confidence in them. We have weekly calls, they give me detailed task breakdowns, and they’re always reachable. I’ve had calls with some of the team members at 4 a.m. when something was really urgent.

Expertise is a must-have when it comes to technology partners. They should be able to write code, debug, and know their jobs well. However, the difference for a client like me comes in terms of project management.

If something was misunderstood or we weren’t on the same page, Divami Design Labs is always forthcoming about it. Their team is very approachable, and we’ve sat down for 30 minutes to sort out any discrepancies. They’ve been very meticulous in breaking down tasks.

What did you find most impressive about them?

They’re very approachable and understand the criticality of the matter at hand. If we have a strict deadline, they’re always there — whether it’s on the weekend, at midnight, or early morning. Whenever we start a new project, we have our own ideas and run our own research, but I’ve gotten some great suggestions from the head of their design team, as though this was her own startup.

Are there any areas they could improve?

Their team is getting bigger, so their team leads could be even more fine-tuned on how the project is progressing.

Do you have any advice for future clients of theirs?

I advise communicating everything clearly, in terms of requirements, budget, and timelines. Clients should be transparent and treat Divami Design Labs not just as an external agency, but as an extension of their own companies.

If there’s any problem at all during the project, clients should pick up the phone and clarify things with the team. They will let the client know when they don’t have the expertise for something, and they’ll provide suggestions on how to do things when they do have the expertise.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer