Top 10 UK-based team with 10+ years mobile exp.

Gold
VERIFIED

Specialising in bespoke mobile apps for iOS and Android since 2009.

We are experienced
We’ve been developing apps since the launch of the first iPhone, and our extensive portfolio of brands - including household names and world famous companies - speaks for itself.

We are specialists
Our apps are built in-house by a highly specialised staff whose skill sets guarantee quality and excellence are at the heart of each project.

Our sole service is native app development on iOS and Android tablets and phones. Dedicated developers on each platform ensure delivery of the best quality user experience.

We are here for you
Our team are on hand through every stage of the process to ensure your complete satisfaction. We are a credible and independently stable partner in business; our name comes from the promise we make at the beginning of each client relationship.

We’ll go The Distance!

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
London, United Kingdom
headquarters
  • King's Place, 90 York Way
    London, LND N1 9AG
    United Kingdom
other locations
  • Cromwell House, 31 Micklegate
    York, NYK YO1 6JH
    United Kingdom

Portfolio

Key clients: 
  • Virgin Trains East Coast
  • NHS
  • Adidas
  • EDF Energy
  • Slimming World
  • Camden Market
  • SafeStyle UK
  • Astra Zeneca
  • Bentley Motors
  • Brother
  • Public Health England
  • Network Rail
  • RSPB
  • PGA Golf
  • OK Magazine

View our Clients or Portfolio

PGA Golf

Tramble

Bentley

AstraZeneca

Virgin

Safestyle UK

NHS

Richmond

Interchange

Camden Market

Slimming World

Tribal

Reviews

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App Development for Luxury Travel Company

"I'm pleased with their turnaround on getting releases out and eliminating bugs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
March 2016 - Ongoing
Project summary: 

The Distance App Developers are developing and designing a native app for both iOS and Android. Key features include travel itineraries and a contact portal.

The Reviewer
 
51-200 Employees
 
Lancashire, UK
Paul Marshall
Senior IT Project Manager, Destinology
 
Verified
The Review
Feedback summary: 

While still in beta, the app that The Distance App Developers built has been well-received. The team corrects bugs quickly and responds equally as promptly to other concerns. They also offer useful tactical advice that is implemented subsequently.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior IT project manager work for Destinology. We’re a luxury travel operator in the UK. We send our clients to four- and five-star hotels around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Distance App Developers?

We needed help to develop a mobile application for customers who have bought one of our holidays that is similar to a concierge service.

SOLUTION

What was the scope of their involvement?

The Distance App Developers are developing a native app for both iOS and Android from scratch. They designed it in conjunction with us based on scoping meetings. They then came up with page designs and requirements. We provided the data via an API connection, which they then took and fed into the app itself. Clients can view their saved itinerary and documentation within the app. It also has a contact portal to send messages.

What is the team composition?

The team varies throughout the process. Our primary point of contact is the project manager. We worked with 1–2 members of the design team during the design phase. From there the project was passed on to two iOS developers and one Android developer.

How did you come to work with The Distance App Developers?

I found them via Google search during the discovery phase. I contacted 12 companies and sent them each a scoping document of what we were looking for and the budget. We got back about 6–7 notes of interest. We invited three companies to give us a presentation. We liked what we saw from The Distance App Developers, and they were in the range of the budget that we were looking to spend.

How much have you invested with them?

We budgeted £50,000 (approximately $65,000 USD) for the development and delivery of the app. We've spent about £55,000 (approximately $70,000 USD) to date.

What is the status of this engagement?

We started working together in May 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're almost to the end of final testing, quite close to getting the app live and available on the App Store and Google Play. I control the testing and bug reporting. I'm pleased with their turnaround on getting releases out and eliminating bugs. That’s our key metric.

How did The Distance App Developers perform from a project management standpoint?

Their team is great. They were very accommodating when we went to visit them in their office. We’ve had two project managers during the course of the project, and they've both been excellent. They’re always available is if I need anything. They get back to me promptly with any questions or responses that they need from me.

What did you find most impressive about them?

The Distance App Developers get what we’re about as a company. Like us, they’re on the cutting edge with technology. They came up with many original ideas during our initial scoping exercise of where we can go with the app beyond the initial launch.

Are there any areas they could improve?

Nothing springs to mind that I’d want them to do differently. They met all the deadlines that we gave them. There was some slippage on the project but that was primarily on us and not them. I’m happy with what they've done.

Do you have any advice for potential customers?

Be as open and upfront to give them as much scoping detail as possible. Sit down with them and pick their brains. They've done a wide variety of apps so they've got quite a depth of knowledge. They're a good resource.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd definitely recommend them.

App Development for Resale Company

“They're easy to work with and have a personal touch.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July - Dec. 2018
Project summary: 

Replacing outdated apps, The Distance App Developers built new mobile applications that help users learn product prices by scanning barcodes. The apps are compatible with both iOS and Android.

The Reviewer
 
1-10 Employees
 
United Kingdom
Patrick Neiill
Former Director Business Development, Zapper
 
Verified
The Review
Feedback summary: 

They delivered a high-quality product on time and the in-house team is impressed with the customer service. The Distance App Developers went above and beyond to meet all needs, while their exceptional project management helped them establish a smooth process from the start.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a former director of business development at Zapper, which is a leading online company in the commerce sector in the UK.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Distance App Developers?

Our company primarily focused on mobile apps that customers could use for scanning product barcodes to get instant prices. Our existing apps were over four years old and camera features were outdated. A lot of the software wasn't compatible with current hardware, specifically Apple and Samsung smartphone devices. We were looking for a vendor to develop new mobile apps for us from scratch.

SOLUTION

What was the scope of their involvement?

We spent a lot of time working through user stories with them and discussing our requirements. Some of the functionality was already built into our backend, so the new office worked off an API that our business had developed. The Distance App Developers built mobile apps for iOS and Android from scratch, overseeing both UX and UI design. In addition, they helped us create the content.

What is the team composition?

We worked with developers, designers, and a project manager. The founder was also heavily involved.

How did you come to work with The Distance App Developers?

They were recommended to us. I also read their reviews on Clutch and spoke to some people in our industry. Their proposal met our requirements and they had the expertise that we needed, so we chose them.

How much have you invested with them?

We spent about £50,000 (approximately $64,500 USD).

What is the status of this engagement?

We worked with them between July–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They met 100% of our requirements and stayed within our timeline. I left the company shortly after the apps were deployed, so I don't have other metrics.

How did The Distance App Developers perform from a project management standpoint?

We had regular calls and they provided the necessary documentation with the updates. They clearly communicated everything they were working on and all the changes they had to make.

What did you find most impressive about them?

They're easy to work with and have a personal touch. They delivered everything they had promised.

Are there any areas they could improve?

I can't think of anything.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Large Electronic Manufacturer

"They were flexible in meeting our needs."

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Ongoing
Project summary: 

The Distance App Developers created an app for iOS, Android, and web. They used wireframes and handled extensive documentation. The solution is going to launch shortly.

The Reviewer
 
1,000 - 5,000 Employees
 
United Kingdom
Project Manager, Electronic Manufacturer
 
Verified
The Review
Feedback summary: 

The UI and output documentation have received positive feedback focusing on their quality and intuitive design. Customers can expect a responsive and thorough partner but should keep track of scheduling.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager for a large electronic manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Distance App Developers?

We wanted an application to store all of the sales tools for our sales force and our customers to use.

SOLUTION

What was the scope of their involvement?

They were involved in our business analysis and the documentation of requirements for the project. They then worked in app design and development, including iOS, Android, and web versions of the app. They used React Native, which is hosted on Amazon Web Services, and worked off wireframes they helped to create.

What is the team composition?

We had direct communication with the managing director, the technical director, and the creative director, as well as a single point of contact in a project manager. As the project progressed, we've increasingly had direct contact with only the technical director and the project manager. They use a team of 3–4 developers.

How did you come to work with The Distance App Developers?

We did an online search and narrowed it down to several vendors, then considered their reviews on Clutch. We invited The Distance App Developers to meet with us and awarded them the contract.

How much have you invested with them?

We’ve spent over £100,000 (approximately $127,261 USD).

What is the status of this engagement?

We started working with them in October 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They developed a simple and high-quality UI. The output documentation of our app has been well-received.

How did The Distance App Developers perform from a project management standpoint?

For the most part, they're very responsive. They use Basecamp to communicate along with weekly progress calls.

What did you find most impressive about them?

Their documentation of requirements was very thorough. They were flexible about our documentation needs and when facing moving timescales.

Are there any areas they could improve?

They could do a better job sticking to the timescales for the delivery of a number of sprints.

4.0
Overall Score They’re knowledgeable, helpful, and pleasant to work with.
  • 3.5 Scheduling
    ON TIME / DEADLINES
    There's only been a few times where it hasn't been accurate.
  • 4.5 Cost
    Value / within estimates
    The cost was very reasonable except for some change requests.
  • 4.0 Quality
    Service & deliverables
    We were mostly satisfied with the quality of deliverables.
  • 4.5 NPS
    Willing to refer

Frontend Native Mobile App Dev for Train Ticketing App

"They have talented developers and we’ve reached a good working rhythm."

Quality: 
4.0
Schedule: 
3.5
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

The Distance App Developers advised on API design to ultimately support the native iOS and Android app for which they provided frontend design and development.

The Reviewer
 
11-50 Employees
 
Oxford, United Kingdom
Product Manager, Train Ticketing Platform
 
Verified
The Review
Feedback summary: 

While the project has presented many hurdles in the form of changing scope, and rigorous industry authorization testing, The Distance App Developers pivoted well, and have helped produce an application that holds to industry standards and user acceptance.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager for a travel ticketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Distance App Developers?

We are a backend software house without any in-house frontend app developers. We needed to find a partner that could help us produce our first mobile app.

SOLUTION

What was the scope of their involvement?

They provided the frontend development for native iOS and Android apps, building on a pre-existing, internal API. When we met with The Distance App Developers, they presented us with different ideas for the direction of the app. We discussed things that we wanted, what we liked, what we didn’t like, and what would work for the app.

They took that information and developed three different design concepts, and expanded on workflows and wireframes. We discussed all of the options, provided artistic and design direction, and worked closely with them to develop wireframes and specifications.

Additionally, they’ve provided us with guidance on how to better construct our API and helped orchestrate that to better support the app.

What is the team composition?

On a daily basis, we interact with two full-time developers, a QA lead, a designer, and our project manager.

How did you come to work with The Distance App Developers?

When we were first looking for suppliers, one of our senior management team members recommended The Distance App Developers because he had worked with them before. Their experience—along with that recommendation—got them on our short list of vendors to visit and assess. A few of us went to their offices and were impressed with what they presented.

What is the status of this engagement?

We’ve been working together for between 18 months to two years. We started working together a little before May 2017, and are still currently working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality is good. The iOS app doesn’t crash and functions as specified. We’re just starting to give it to users and are making small tweaks and UX changes, but the feedback has been generally positive.

We’re finishing user acceptance testing of the iOS app and recently passed the industry accreditation. Any new product has to pass through quite a serious set of accreditation testing, and we’re proud of reaching that milestone. We’re beginning user testing and our beta program will start in the coming months.

How did The Distance App Developers perform from a project management standpoint?

Our project management routine is mostly weekly calls to stay in sync. The scope has changed over the years we’ve worked together, and at times it’s been tough to keep up with that change. But generally, they are productive and we’re working quite nicely.

We are over budget and schedule, but that’s not necessarily attributable to them. We work in a very complex area with a lot of regulations; they have worked through that and made the app compliant.

What did you find most impressive about them?

They have talented developers and we’ve reached a good working rhythm. Their QA Team especially works quickly on fixes. They’re definitely responsive.

Are there any areas they could improve?

We have a dedicated project manager now, which we didn’t have at the beginning, and that was an improvement. At times the plan was hard to interpret and resources were difficult to find. It’s a rapidly changing project and the addition of a project manager was very helpful.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    They’ve handled it well, but we’ve had a long, complex project with numerous hurdles in scheduling and finding resources, because of our industry.
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Mobile App Dev of Self-Guided Walking App

“They gave me a real belief in their ability to get the app off the ground.”

Quality: 
4.5
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - June 2018
Project summary: 

The Distance App Developers designed and created native mobile apps for iOS and Android. They integrated a GPS tracking system into the app to enhance the user’s experience and provide additional functionality.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Founder, Mobile App Company
 
Verified
The Review
Feedback summary: 

The app is well-received by users and was even the subject of an international men’s magazine article. The Distance proactively communicated project challenges. Development difficulties delayed the final product, but their team consists of trustworthy and pleasant individuals.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a mobile app company. Our flagship product is a mobile app that guides users on timed walks and enables them to answer questions based on what they see.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Distance App Developers?

We needed a development firm to build the platform from scratch.

SOLUTION

What was the scope of their involvement?

I provided an initial briefing and they were immediately transparent regarding their understanding of the project and the estimated timeline. The Distance built the platform as native apps for iOS and Android. A key feature they integrated was the use of GPS tracking to determine the user’s location. This is especially important because the app asks users questions based on their exact location. For example, if a user is walking towards a significant public sculpture, the app will communicate that they’re near the next question and generate excitement.

They were involved from the early design stage and took the project all the way through QA testing. The app has launched and they provide maintenance and support as needed.

What is the team composition?

We had one project manager as our primary point of contact but initially spoke to their owner as well. I don’t know how many developers worked on the app.

How did you come to work with The Distance App Developers?

I searched online and reached out to colleagues for recommendations. I also used Clutch and found the listed reviews to be helpful when eliminating possible candidates. We interviewed several other firms but felt that The Distance was best equipped to deliver our vision.

How much have you invested with them?

I spent roughly £15,000–£20,000 ($19,918–$26,557 USD).

What is the status of this engagement?

The project took place from January 2017–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s too early to consider download metrics as an accurate reflection of their performance. In my experience, they’re extremely professional and kept us informed of the project’s progression. The app has received positive feedback and was the subject of an article in GQ magazine. The initial reviews on The App Store have been great.

How did The Distance App Developers perform from a project management standpoint?

Basecamp is our primary method of communication and they use it quite well. They experienced several challenges that slowed down the project, but they immediately communicated the issues as soon as they became evident. They could’ve completed the project faster, but they were slightly understaffed at the time.

What did you find most impressive about them?

Their owner and project manager were honest and engaging. They gave me a real belief in their ability to get the app off the ground. Overall, they’re friendly, personable, and people you want to work with.

Are there any areas they could improve?

They could provide project information based on their client’s level of involvement. I was enthused to know the technical details of the development. However, I can imagine that not everyone is like that.

Do you have any advice for potential customers?

Talk to multiple firms to get a sense of how they see the technical aspects of your project developing. Ultimately, it comes down to who you feel comfortable working with.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    We experienced delays.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Android App Development for United Kingdom Startup

“I noticed steady development progress and felt that the team’s management was professional.”

Quality: 
5.0
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - May 2018
Project summary: 

The Distance App Developers took a prototype application—and application flowcharts—to develop and design an intricate Android application.

The Reviewer
 
1-10 Employees
 
London
Founder, MD., Moneyserpent Ltd
 
Verified
The Review
Feedback summary: 

The Distance team overcame many non-standard technical challenges to complete the application. Although they were unable to complete the project within an overly-optimistic, pre-set deadline, The Distance team displayed high levels of tenacity and professionalism.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I have formed a small company to develop and market a mobile application for launch.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Distance App Developers?

Even though I had already begun development of the app three years prior, I wanted to find developers with the skills to fulfill the intricate needs of the project. My preference was to work with someone I could meet in person.

What were your goals for this project?

My original goal was to develop a minimum viable product and launch as soon as possible; however, a marketing specialist recommended a more well-rounded launch approach, which altered our goals.

SOLUTION

How did you select this vendor?

After speaking with multiple different vendors, I found The Distance via Google Search. Their founder spoke with me on the phone and quickly understood the challenges and goals of the app. He took a look at my prototype and we began working together soon after.

Describe the project in detail.

I came to The Distance with a prototype and application flowcharts. The developer then introduced me to their internal procedures and helped me become acclimated with their communications platform. The user interface designer worked with me to create the app’s image while also taking me through wire-frames and themes. Subsequently, he began creating the digital design, which included icons and colour schemes, and the team eventually began releasing prototypes. We used Google Analytics and the Google Play Platform and developed the app for Android.

What was the team composition?

A project manager led the team and served as my main point of communication. The team changed dynamically throughout the project stages for reasons I am unaware.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have not fully released the app, per the suggestion of the marketing specialist, in order to pursue a more organic, well-rounded release approach.

How effective was the workflow between your team and theirs?

This application is both novel and technically challenging; there must have been times when the developers had real trouble solving the non-standard problems that arose. My initial six-month development plan was overly-optimistic; I soon resolved to letting the team work through issues on their preferred, consistent schedule. Despite this, I noticed steady development progress and felt that the team’s management was professional. Associates of mine worked with me to test the app for bugs and report them to The Distance by use of an online spreadsheet.

What did you find most impressive about this company?

I am most impressed by the team’s efficient project management; the value for the money; the staff’s patience, the technical skills offered; and their sheer tenacity of working on this project until delivery. I would be happy to work with them again on future apps.

5.0
Overall Score They have delivered on cost and to the right quality and within a realistic period of time.
  • 3.5 Scheduling
    ON TIME / DEADLINES
    My deadlines were overly optimistic for the technical challenges of this app.
  • 5.0 Cost
    Value / within estimates
    Excellent value and no hidden charges or surprises. No skimping on effort over the extended project time period.
  • 5.0 Quality
    Service & deliverables
    Methodical system that invited my input and confirmed my wishes before proceeding.
  • 5.0 NPS
    Willing to refer
    I would absolutely recommend The Distance to a friend.

Mobile App Dev for Medical Charity

“The Distance's team is very approachable and hardworking”

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
July 2017 - Feb. 2018
Project summary: 

The Distance designed and developed an app for iOS and Android, incorporating games and interactive elements for a broad and international audience.

The Reviewer
 
11-50 Employees
 
York, United Kingdom
Director of Income Generation, Medical Charity
 
Verified
The Review
Feedback summary: 

The Distance delivered a highly satisfactory app that has helped reach audiences in 28 countries. Although more time could've been incorporated into quality testing, user engagement thus far has surpassed expectations and the team has been receptive to feedback regarding any areas of improvement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of income generation for a charity that looks after and supports people and families affected by encephalitis, or inflammation of the brain.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Distance App Developers?

We wanted to raise awareness of encephalitis by developing an app.

SOLUTION

What was the scope of their involvement?

The Distance built our app for iOS and Android from scratch after working with our team through a discovery phase in which we laid out our main objectives and requirements. They provided wireframes, which were then discussed with our stakeholders and internal team to provide feedback.

One of the features incorporated included a global step challenge to help raise awareness of encephalitis. Each country could develop a team and the goal was to collect enough steps to walk around the world. They also incorporated various games, including brainteasers and word puzzles.

What is the team composition?

I mostly worked with four people, including a technical lead, two developers, and someone in customer relations.

How did you come to work with The Distance App Developers?

I researched local app developers who had experience working in the third sector and could incorporate features that allowed us to accept donations. After meeting with their team, we immediately liked them. We trusted that they understood our charity and what we were trying to achieve.

How much have you invested with them?

We invested about £30,000 ($42,725 USD).

What is the status of this engagement?

We worked together from July 2017 to February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Originally, we hoped to get 25 countries to partake in our step challenge, but we surpassed our goal with 28 and collected enough steps to walk around the world twice. Thus far, our users have played over 400,000 games. We've been able to award certain winners and engage more with our community through the app.

We've received positive feedback from members, who value the inclusiveness of the various modes of engagement on the app.

How did The Distance App Developers perform from a project management standpoint?

We stayed organized through the use of Basecamp and spoke on the phone weekly, if not daily. The Distance did their best to deliver what we wanted, but it would've been helpful if we had built in more time for testing before launching the app.

What did you find most impressive about them?

The Distance's team is very approachable and hardworking. After launching, we met to go over areas of improvement, which I greatly appreciated.

Are there any areas they could improve?

It would have helped if they were more realistic regarding timelines. We felt we should have incorporated more time for testing, especially considering some of the types of users we're trying to reach to make it easier on our audience.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    Towards the end, we rushed the product a bit and should've incorporated more time.
  • 4.0 Cost
    Value / within estimates
    We paid a fair price for the level and complexity of our product.
  • 4.0 Quality
    Service & deliverables
    We're delighted with the app overall.
  • 4.0 NPS
    Willing to refer

Mobile App Dev for English Language Learning Platform

"We really like The Distance because they listen to us and ask lots of questions."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Ongoing
Project summary: 

The Distance designed and developed an iOS and Android app from scratch based on provided wireframes for English language learners. The app features multiple game elements, with 27 different activities.

The Reviewer
 
51-200 Employees
 
Oxford, United Kingdom
Deborah Tricker
Publishing Director, Richmond
 
Verified
The Review
Feedback summary: 

Despite some delays due to personnel changes, the team successfully launched the app on budget. Early user feedback has been highly positive, and The Distance continues to build new features for future updates.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the publishing director of Richmond publishing, part of the Spanish Santillana Publishing Group. We make courses for people learning English as a foreign language.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Distance App Developers?

We have been rolling out a lot of digital content for our English courses, and we were looking for someone who specialized in application development. We’ve had apps in the past, but we wanted someone who really understood how an app works rather than someone who was approaching it from our perspective as English teachers.

SOLUTION

What was the scope of their involvement?

The Distance designed and developed an iOS and Android app from scratch for us. Our goal was to have an app that was fast, entertaining, and educational, so we had someone draw up wireframes to give to the developers with those things in mind.

The app has 27 different activity types such as fill in the gaps, listen and choose between different translations, and more. The app is also built to make use of mobile phone functionality, so a lot of swiping in different directions rather than clicking buttons as we have in our online practice courses.

After building both the iOS and Android versions, The Distance also helped us submit the project to the app store and launch it.

What is the team composition?

Our main contact is our project manager, but some of the technical people on my side will speak with the technical people on their side when needed as well.

How did you come to work with The Distance App Developers?

When we began our search we received a lot of recommendations and had heard of The Distance after they built an app for someone else we liked the look of. We wanted a team that would really participate in the creative process and make suggestions, so we asked a few companies for pitches and decided on The Distance.

How much have you invested with them?

We’ve spent $50,000–$100,000.

What is the status of this engagement?

We began working together in August 2016, and they are still adding more features to the apps now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Distance delivered the apps on budget and close to on schedule. There were a few problems with sticking to the timeline we wanted, but they were really accommodating at meeting our budget even after a change request.

We are still in the early days after launch, but we have received very positive feedback. A few users have told us it the best free English language course app that they’ve ever seen.

How did The Distance App Developers perform from a project management standpoint?

We receive weekly status updates, but there have been some minor issues. They had some personnel changes with people leaving, but everything has settled down since they restructured. We still have regular communication over Basecamp and we have been happy overall with their work.

What did you find most impressive about them?

We really like The Distance because they listen to us and ask a lot of questions. Many developers will try and tell you what you want without really listening to you, but The Distance is good at communicating and hearing our ideas.

Are there any areas they could improve?

During their personnel changes I would have said yes—however I think they are fine now that it is sorted out. 

Do you have any advice for potential customers?

Really think through your brief before you talk with a potential partner. This way you can be aware of what you don’t know and be able to ask lots of questions before you start the project.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Development for Leadership Course

"In terms of project management, The Distance was always there for us, willing to communicate and keeping us updated on the general progress."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2013 - 2014
Project summary: 

The Distance was tasked with the development of an iOS and Android application written in Java and Objective-C. Additionally, the project involved UI/UX [user interface/user experience] design and CMS [content management system] development.

The Reviewer
 
51-200 employees
 
Cheshire, United Kingdom
Simon Fuller
Former Head of Development, Cirrus
 
Verified
The Review
Feedback summary: 

The Distance met specifications and provided flexibility throughout the projected. The client highly recommends The Distance due to their experience and attention to the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are Cirrus management consulting. We offer leadership courses. I was the head of development for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Distance?

We were looking to develop an application that would serve as an accompaniment to our leadership courses. It was meant to be as useful as possible to clients, but it also came as a PR exercise.

SOLUTION

What was the scope of their involvement?

The Distance developed our mobile application for iOS and Android, using Java and Objective-C. They also handled some of the UI/UX design particular to each platform, and built a CMS for the app.

How did you come to work with The Distance?

I'd worked with The Distance on a previous project, and knew that they could deliver the work. We were initially working with a different provider, and I did get some comparative quotes.

How much have you invested with The Distance?

The total cost of our project with The Distance was around $200,000, over a period of 2 years.

What is the status of this engagement?

We started working with The Distance at the beginning of 2013. The project was ongoing when I left the company in 2014. Because we worked in an Agile way, we were always adding new features to the app. Whenever we rolled it out to a new client, they'd ask for additional features and content.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The application has been successful, and is being used by large clients such as Three Mobile, Network Rail, Yorkshire Water, and HSBC.

Whenever we gave The Distance sufficient specifications, we received the right quality of work. We didn't keep internal metrics, but I can say that The Distance was quite responsive whenever an issue came up with iOS updates and so on. The Distance was also quite flexible in terms of approach. They were always happy to explain any development choices made, and what the financial and technical impact of those choices would be.

How did The Distance perform from a project management standpoint?

In terms of project management, The Distance was always there for us, willing to communicate and keeping us updated on the general progress. We didn't have any issues with deadlines because we set them on our end.

What did you find most impressive about The Distance?

The Distance has a lot of experience in a wide variety of topics. Their principal was a .NET developer for many years, before starting the company, so he has a deep understanding of how the web works. He's more than happy to talk to more technical clients, getting an idea of what could be done, rather than delivering to a brief.

Are there any areas The Distance could improve?

At the time, we were looking for a strong app design department to call on. We did have internal designers, so we came to use them. I believe that The Distance has come to offer this since then.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The only drawbacks were on our side.
  • 4.5 Cost
    Value / within estimates
    There was a bit of scope creepage.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I always recommend The Distance.

Application Development for Restaurant Platform

“They get to the root of the problem, visualizing things from the perspective of the end-user.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
2011 - Ongoing
Project summary: 

The Distance App Developers created the first iteration of an Android app with an SQL server backend. They assisted with concept and design, technical validation and feasibility, and MVP development.

The Reviewer
 
1-10 Employees
 
United Kingdom
Iksit Gadhia
Director, ThinkTouchSee
 
Verified
The Review
Feedback summary: 

The Distance App Developers offered an engaged, collaborative approach by participating in the decision-making process and providing valuable guidance. The team employed lean, organized, and streamlined project management and sought to resolve issues with the end-user in mind.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are called ThinkTouchSee Ltd. We provide point-of-sale solutions for restaurants and hospitality outlets.

What is your position?

I am a Director within the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with The Distance?

They were involved in creating the first iteration of our solution, outlining the concept and design, through to the minimum viable product.

SOLUTION

Please describe the scope of their involvement in greater detail.

We had a good starting idea of what we wanted to achieve. The Distance has provided technical validation and has worked on its feasibility from a platform point of view. They helped us figure out what were the limitations of the various options we had, and ultimately aided us in picking an approach.

The project was largely Android-based, with a SQL server backend. The development featured iOS elements, but it only involved 20-25% of the total effort.

How did you come to work with The Distance?

We found them through an online aggregator. We posted a job and The Distance contacted us. We met, had a chat, and saw that we were a good fit. Being a startup ourselves, we were attracted to like-minded people.

Could you provide a sense of the size of this initiative in financial terms?

The initial project cost was 60,000 GBP [approx. US$87,000]. Subsequent spending amounted to 20,000 GBP [approx. US$29,000], through change requests and enhancements.

The project finalized in the higher end of our quotes.

What is the status of this engagement?

We started working together in 2011. The initial iteration of our product has been released and is in use.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The feed-back for our product was very good. We enjoyed working with The Distance. The challenge they posed was enjoyable. The Distance didn't simply listen to what we said and deliver the work without any added value. They were active in the decision-making process of how particular capabilities could work best. Because of the length of time in which we worked together, the developers that we used started feeling accountable for the outcome. When we'd ask for things that they didn't agree with, they became vocal. It was their own work, and it showed in terms of quality output.

We're now experiencing growing pains. Some of the decisions taken early-on for simplicity or cost reasons cave turned against us. We've built in-house development capabilities and some of our work also goes off-shore.

How did The Distance perform from a project management standpoint?

They performed very well. They had a lean team without many layers to penetrate. Recently, their agency has grown and they've adopted more project management stratification.

They're very organized. We had many tools at our disposal which allowed us to stay organized, which is a subject that preoccupies us.

Some of the challenges we had stemmed from the general evolution of the project. There were technical challenges in regards to the quality of the output.

What distinguishes The Distance from other providers?

They're not just a code house, churning out lines of code. They get to the root of the problem, visualizing things from the perspective of the end-user. That empathy was beneficial to us.

Is there anything The Distance could have improved or done differently?

They should improve their estimation skills. Development time and cost have gotten away from us on occasion. They have estimations that they try to stick to, but they're also an Agile firm. Constant spending on new items can lead to budget problems due to lack of understanding of a platform's complexity.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
United Kingdom
ID
6939899
Date of Formation
Jun 22, 2009
Source
Companies House
Last Updated
Feb 6, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last Updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
14
OVERALL REVIEW RATING
4.6
Source
Clutch
LAST UPDATED
January 29, 2019