We Keep the Promises You Make.

If you want a company who manages your customers in simply a transactional way…stop reading here. We are not that kind of company.

With Direct Answer, you are gaining the benefit of learning everything you can about each customer. We are not task driven, we are goal driven. We do not cut corners on excellent service or value added consultation. When you grow, we grow. It’s a win-win always.

We are transparent, and we only work with clients who are too.

$1,000+
< $25 / hr
10 - 49
Founded 1991
Oxon Hill, MD
Map location
headquarters
other locations
  • 414 Smokey Hollow Rd
    Capon Bridge, WV 26711
    United States

Focus

Service lines
45%
35%
10%
10%
Call Center Services
Customer Service Outsourcing
Back Office Outsourcing
Back Office Outsourcing
100%
Customer Service Outsourcing
46%
29%
14%
11%
Inbound Services
70%
20%
10%
Outbound Services
100%
Sales Outsourcing
100%

Reviews

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