Outsourced Billing Services for Stock Research Company
- Call Center Services
- May 2018 - Ongoing
"We have a great relationship so we can quickly flag any issues as soon as they arise."
- Virginia, United States
- 201-500 Employees
- Phone Interview
Direct Answer, Inc. provides customer service support for a stock service company. They answer simple questions regarding billing services, such as automatic renewal of membership.
Communicating clearly from the start, Direct Answer, Inc.'s team inspires confidence throughout the project. Responsiveness and hands-on supervisory engagement are hallmarks of their work. Their ability to quickly adapt and adjust to our changes make them a valuable partner.