dev.family

BACKGROUND

Please describe your company and your position there.

Head of automation department

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dev.family, and what were your goals?

We needed a new modern website with advanced page builder and usable catalogue of cars. Moreover we wanted a personal account to automate all the process with contracts.

SOLUTION

How did you select this vendor and what were the deciding factors?

They have great experience in automation and the automotive business, I liked the BMW and Polymertorg cases.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project has a very cool page builder, with which you can independently compile any pages like https://reso.by/urlizam-leasing. In the partner's section and on the map, there is a very advanced search.

How many people from the vendor's team worked with you, and what were their positions?

The team was represented by Max as an account manager, Nikita as a tech lead, Maxim and Ilya as backend developers, Denis as a frontend developer, Ilya as a designer, Andrew as a business analytic.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has been launched partly.

Describe their project management style, including communication tools and timeliness.

The team has initiative, and is responsible and professional.

What did you find most impressive or unique about this company?

They strive for excellence in everything, even in the part of the work that does not relate to their personal tasks.

Are there any areas for improvement or something they could have done differently?

To launch the last part of the project (personal account).

BACKGROUND

Please describe your company and your position there.

CEO of the biggest fashion retail Fashion House. It is one of the main and oldest retailers in Belarus, which represents top fashion brands: from Mango to Emporio Armani.

A year ago even we hadn’t been represented on the Internet, but today it has one of the most advanced e-commerce solutions and complex integration with dozens of services. It is quite possible that Fashion House will become the Belarusian pioneer in new retail, which will combine offline and online into one whole unit.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dev.family, and what were your goals?

For what did you hire dev.family? To create an e-commerce solution from scratch with a lot of potential for the future. What were your goals for this project? Fully digitized business with 30 stores and 10 million visitors a year. It includes a website, an analytic system, and an app with one API, that still is improving.

SOLUTION

How did you select dev.family and what were the deciding factors?

We examined the top rating of developers in Belarus, and basically chose those who do not work with Bitrix. As a result, a series of meetings helped us to choose dev.family, as the most experienced in developing from Belarus

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In order to make the most personalized offers to clients, they had implemented an advanced analytics system. We can get detailed data about each category and brand that are the most popular, also we know now how much it costs to attract new users, what products are viewed more often, and what goes to the cart. Also, we got email marketing tools for work with databases.

We needed authorization in the app – by phone number, so as not to force customers to remember the password, and at the same time for the update of the customer base.

To save thousands of dollars, we decided to rid users of plastic discount cards. Now the discount system is a full-fledged online tool related to 1C accounting, which stores dozens of different discounts: general, for certain categories, cumulative, personal, etc. Moreover, the app records both online and offline orders. The entire purchase history is available in the user's profile.

To create the app, dev.family used React Native, which allowed us to optimize the development, implementation, and update processes – everything was handled by one person, and it took only 3 weeks.

Moreover, the site and app have the same API, so any data updates are pulled up automatically.

The app allows you to scan the barcode in the store and visit the product page in the catalog. This gives customers access to data that previously only store employees had: all information about sizes, colors, and availability in specific stores. And, of course, in real-time.

How many people from the vendor's team worked with you, and what were their positions?

Dzmitry is account manager, he works with Victor (backend) and Alexandra (frontend), Maria deals with mobile applications.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website, the application and a dozen integrations had been made. We have more than 7,000 visits to the site daily, 20k active mobile app users. Well, everything was made from scratch for just a year, without having any background in IT.

Describe their project management style, including communication tools and timelines.

Weekly synchronization and daily support

What did you find most impressive or unique about this company?

The ability to make everything even better, faster and simpler than it could be.

Are there any areas for improvement?

Of course, you always want to get such tools faster than it actually turned out. But I am aware of the scope of work and I am quite satisfied with the approach of the team, so we continue to improve our product together with them until now.

BACKGROUND

Please describe your company and your position there.

Marketing department, ATL — advanced lending center

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dev.family, and what were your goals?

We needed a redesign of the corporate website. First there was a prototyping stage, then there was the design stage, when we realized that we wanted a lot of page variants.

Plus, we needed to create an individual calculator for each type of loan, so guys offered us to make a page builder and several types of calculators so we can make as many variants as we wanted. During the development process, several types of constructors were made, one of which was agreed upon.

SOLUTION

How did you select dev.family and what were the deciding factors?

This wasn't the first project we worked on. The team does whatever it takes just to deliver what we want. The team performs everything quickly and clearly, the result is immediately visible.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As a result, we received a constructor in the site management panel, which allows us to create radically different pages for different types of lending and for different localities to fill in pages taking into account the seo of a particular region.

How many people from the vendor's team worked with you, and what were their positions?

dev.family team was represented by Ilya Zavilensky and Dima Kasperovich as backend developers. As a frontend developer Elena Olenikova worked. As a project manager, we had Veronika Zaikovskaya.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project hasn’t been launched yet

Describe their project management style, including communication tools and timelines.

Regular meetings, prioritization of tasks, field work of manager, quick results

What did you find most impressive or unique about this company?

Thoughtful and consistent work of the manager, design, work of the team, realization of all our desires.

Are there any areas for improvement or something they could have done differently?

Much clearer technical specification and the ability to anticipate our desires before we said)))

BACKGROUND

Please describe your company and your position there.

I am the CEO of Mediacube.network — official YouTube partner network, which works with bloggers in more than 60 countries, with a total amount about 200 million people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dev.family?

We needed a platform that provides access to statistical data to influencers, automates financial interaction with them. It should allow to maintain document flow, control payments to managers, hunt new bloggers, manage referrals and implement various marketing tools.

What were your goals for this project?

First of all, to make a tool for managers to work with bloggers. Then to make personal accounts for influencers. To combine them into one platform and add some features.

SOLUTION

How did you select dev.family?

We chose them by the recommendation of friends and were not mistaken. From the very beginning the dev.family team proved their quality in solving small problems. After that, they were entrusted with a large project.

Describe the project in detail.

The original goal of the project was to automate the work performed by managers. It was not good to process tons of reports from Google manually. At the same time, they needed an account for bloggers, where all the statistics for the channel were displayed.

After that, they needed payments automation. In some time, the client wanted to stop using third-party services that helped influencers register in the affiliate network, and decided to create the client's own cloud service.

All together it was supposed to turn into a system where statistical and financial information of users was collected, the functions of an "electronic wallet" were implemented.

After we had automated the work of managers, we were given the task of making a system that would contain data about millions of channels in order to conduct their analytics, target advertising campaigns, and track "rising stars". A so-called mega-catalog of all YouTubers should have appeared with the ability to filter them according to different parameters and select in accordance with requests (audience, topic, geography, etc.)

What was the team composition?

The first task (creation of an account) was performed independently by one person, Vladilen.

When it became clear that the project required a dedicated team, the following guys were gathered: Nikita Tolkachev, tech lead, who set up the server architecture and thought over the overall project architecture.

Egor Nedbailo, PM, he coordinated the team, supported the backlog, prioritized tasks, and built the project roadmap. Also backend and frontend developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

base with more than 40 million channels the company has grown from scratch to an investment about $10 million more than 200 employees use this system daily and also thousands of bloggers from the affiliate program

How effective was the workflow between your team and theirs?

They provided us with a dedicated team that only dealt with our project.

What did you find most impressive about this company?

Their ability to work with the giant amount of data, possibility to dive into the project and build unique custom logic.

Are there any areas for improvement?

no

BACKGROUND

Please describe your company and your position there.

Background CEO of a premium Japanese restaurant in Belarus.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dev.family, and what were your goals?

The task was to develop a website where you can order dishes for delivery, as well as to increase sales for the company with the help of some marketing instruments.

Integration with R-Keeper that allows you to send hundreds of orders a day directly to the terminal in the restaurant, bypassing email, CRM, and other unnecessary tools on the way, saving time and eliminating human error. Smart algorithms play on the customer's desire to supplement their shopping cart with dessert, novelties, increasing the average length of the receipt.

SOLUTION

How did you select dev.family and what were the deciding factors?

We were introduced by mutual friends in Minsk.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Using someone else's design, it was necessary to think through the architecture of the project, create a basket that would force you to buy more, and ensure the most convenient ordering of products, both in the desktop and mobile versions. Also, make the site load instantly. In a word, to make all the residents of Minsk fall in love with us.

How many people from the vendor's team worked with you, and what were their positions?

dev.family team was represented by Ilya Filippenko as the designer, Vladilen Chernyavsky as the product manager, Yegor Nedbaylo was responsible for the backend, Alexander Kuleshov – for the frontend.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

On public holidays, the acceptance of orders for delivery at 11 a.m. usually ends, because the kitchen is loaded until the evening already we have more than 200 orders daily on the weekdays 15% conversion rate for additional sales in the cart.

Describe their project management style, including communication tools and timelines.

We are so comfortable working together that we are already giving the second project to this team.

What did you find most impressive or unique about this company?

The level of approach, engagement and commitment to always do better than we ask, without greatly increasing the cost of the project.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

CEO of the startup YPA in Food

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dev.family?

The task was to develop a functional app for a foodtech startup, to integrate it with various restaurant automation systems.

What were your goals for this project?

рreal table reservation instead of a callback request; order from the menu without a waiter; ability to make a pre-order; automatic payment from the card linked to the account; options to call a waiter to your table directly from the app, transfer tips and much morе.

SOLUTION

How did you select dev.family?

In Minsk, they have already worked with several restaurants, so we had chosen them because of a relevant experience

Describe the project in detail.

To pay for orders immediately by a card linked to the account. Or choose cash and wait for a regular receipt. To transfer tips directly to the waiter's card. To make integrations with terminals. Make reviews, comments and raitings of the dishes in the menu of all restaurants. To make the service convenient for both expensive restaurants and food trucks.

What was the team composition?

dev.family team was represented by Masha Sidorevich as a mobile developer, Dmitry Parchinsky, as an account manager, Iiya Zavilensky as a backend developer. At different stages other members of the team joined to find the best solution for our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project hasn’t been launched yet

How effective was the workflow between your team and theirs?

regular calls, prioritization of tasks, field work of manager

What did you find most impressive about this company?

Their thoughtful and consistent work of the manager, design, work of the mobile developer was impressive.

Are there any areas for improvement?

I wish we had could avoid some errors that pop up now, but I understand that this required autotests in the process. Unfortunately, we needed much more money for this.

BACKGROUND

Please describe your company and your position there.

Product manager, universal broadcasting company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dev.family?

Our task was to provide a full-fledged business class remote service with a good range of marketing tools.

What were your goals for this project?

Application as a business tool Sales, marketing, accounting, loyalty, feedback — apps should work for businesses in these areas. Service instead of promises Real service appointments instead of callbacks. Individual calculation of prices instead of long price lists.

SOLUTION

How did you select dev.family?

I was familiar with one of the employees and decided to choose when it was required. I still work with this company and I am absolutely satisfied with their output

Describe the project in detail.

It all starts with a quick SMS login. At the first authorization, it is enough for all the data about your BMW to appear in your account. The main section gets a customized design: the app pulls up the model and color of the car, there is a function to add your own photo.

Almost all our projects include complex integration with 1C. All purchases, events and service history in the app are synchronized with the dealer's systems. Here you also should see a detailed report on the work performed and prices. You don't need to study long price lists to estimate the preliminary cost of work. Just ask the dealer for an estimate and get a quote for your car.

Prices will be automatically saved in the app. Now you can choose a convenient time to make an appointment with the service center. The app will calculate the required number of hours for work and show the available dates and time. It is important that this is a real service appointment, which is fixed on the dealer's side, and not a callback request.

Text messaging is increasingly pushing calls into the background. The messenger built into the app allows the client to quickly ask a question to the desired department. The dealer receives not only the message but also the car data and customer service history. Additional features include buttons for quick actions: for example, registering for service or a test drive.

What was the team composition?

Dima Kasperovich was responsible for the backend, Maria Sidorevich and Vitaly Yalovchuk were responsible for mobile, Veronika Zaikovskaya was account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a result, Bayernkraft got a strong competitive advantage and a functional business tool. Such solutions are good because they can evolve for an infinitely long time following the company's tasks, acquire new modules and even form communities of brand fans around them.

If we're talking about the new app that we launched in September 2020: 1400 customers with 400 cars are served remotely 60 master ratings for service 150 entries per service

How effective was the workflow between your team and theirs?

We have been working with this team for several years, so the answer to the question about communication is obvious - at the highest level

What did you find most impressive about this company?

The degree of involvement in the project and the desire to do everything not just according to the technical task, but as it will be better

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

Head of ecommerce department

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dev.family, and what were your goals?

MVP. Creating a service for finding MVP. Creating a service for finding professional installers of prefinished doors in the nearest area.

SOLUTION

How did you select dev.family and what were the deciding factors?

We were familiar because of other projects. The work of dev.family completely satisfied us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The service includes: searching for a master to install the door by zipcode — a live demo of the nearest available specialists.

How many people from the vendor's team worked with you, and what were their positions?

The team was represented by Max Bontsevich as an account manager, Nikita Tolkachev as a techlead, Maxim Pimenov as a backend developer, Alexandra Kashina as a frontend developer, Ilya Filipenko as a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project isn’t launched yet.

Describe their project management style, including communication tools and timelines.

The team is very proactive, independent, executive.

What did you find most impressive or unique about this company?

They didn't bother me for nothing

Are there any areas for improvement or something they could have done differently?

Nothing