Devfactory Reviews (1), Pricing, Services & Verified Ratings

AI Development API Development Application Management & Support
Less than $10,000
Jan. 2023 - Ongoing

0.5

Quality: 0.5

Schedule: 0.5

Cost: 0.5

Willing to Refer: 0.5

"My experience with this development studio has been horrible."

Feb 24, 2024

Founder, KidWiz

Mike Y.

Education
Vancouver, British Columbia
1-10 Employees
Online Review

Mexasol was hired to develop a SaaS platform for a children's learning platform.

Mexasol has failed to meet the client's expectations. The team's communication skills have been poor, and response time has been non-existent, adding to the already costly and resource-wasting approach to management.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of KidWiz

Describe what your company does in a single sentence.

KidWizLearning.com is an AI-enhanced learning platform designed for children, offering a personalized educational journey. It blends traditional subjects with innovative learning tools, adapting to each child's unique learning style and pace.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mexasol to accomplish?
Develop SaaS

SOLUTION

How did you find Mexasol?

Online Search
Upwork

Why did you select Mexasol over others?

Pricing fit our budget
Good value for cost

How many teammates from Mexasol were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were supposed to finish creating the SaaS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Video updates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My experience with this development studio has been horrible. First they told me it would take 2 months to finish. It's been 6+ months and they still haven't finished. Communication is poor, expect a response every 2-3 weeks. Updates are non-existent. They blocked me from Slack, and have posted my project KidWiz on their website even though it's not finished. Beware, waste of time and money.

What was your primary form of communication with Mexasol?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

There's nothing they need to improve on.

Are there any areas for improvement or something Mexasol could have done differently?

Communication. Keeping to deadlines. Regular updates.

RATINGS

1.0

"My experience with this development studio has been horrible. First they told me it would take 2 months to finish. It's been 6+ months and they still haven't finished. Communication is poor, expect a response every 2-3 weeks. Updates are non-existent. They blocked me from Slack, and have posted my project KidWiz on their website even though it's not finished. Beware, waste of time and money."

Quality
0.5
Service & Deliverables

"My experience with this development studio has been horrible. First they told me it would take 2 months to finish. It's been 6+ months and they still haven't finished. Communication is poor, expect a response every 2-3 weeks. Updates are non-existent. They blocked me from Slack, and have posted my project KidWiz on their website even though it's not finished. Beware, waste of time and money."
Schedule
0.5
On time / deadlines

"My experience with this development studio has been horrible. First they told me it would take 2 months to finish. It's been 6+ months and they still haven't finished. Communication is poor, expect a response every 2-3 weeks. Updates are non-existent. They blocked me from Slack, and have posted my project KidWiz on their website even though it's not finished. Beware, waste of time and money."
Cost
0.5
Value / within estimates

"My experience with this development studio has been horrible. First they told me it would take 2 months to finish. It's been 6+ months and they still haven't finished. Communication is poor, expect a response every 2-3 weeks. Updates are non-existent. They blocked me from Slack, and have posted my project KidWiz on their website even though it's not finished. Beware, waste of time and money."
Willing to Refer
0.5
NPS

"My experience with this development studio has been horrible. First they told me it would take 2 months to finish. It's been 6+ months and they still haven't finished. Communication is poor, expect a response every 2-3 weeks. Updates are non-existent. They blocked me from Slack, and have posted my project KidWiz on their website even though it's not finished. Beware, waste of time and money.

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