If it's online, we go the distance with you

Silver
VERIFIED

CueBlocks is an eCommerce Digital Agency creating Conversion focused eCommerce experiences across all devices. 

We specialize in developing and maintaining stores in Magento, Shopify, WooCommerce and core PHP.

Since 2005, we have been creating value for small to medium-sized retailers and helping them achieve their true eCommerce potential. We provide pixel perfect and elegant designs, crisp and clean code which is supported by ROI driven digital marketing services.

Currently, we are a team of about 50 engineers, digital marketers and creative designers with a presence in India and the Czech Republic.

Give us a call or send an email. We'll love to talk with you and explore how we can be of service.

Site: https://www.CueBlocks.com
Email: [email protected]
 

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2005
Show all +
Chandigarh, India
headquarters
other locations

Portfolio

Key clients: 

AllThatGrows, MyDaoLabs, CLnWash, AnatomyWarehouse, PetDoors, LearningRx, Cloud10Beauty, TheChainGang, MollyBrownsSwimwear, Ace-Syndicate, JoinSwitch, BettyandBiddy, PerennialCycle, PlanetJill, BlueBath, DiamondDesignUniforms, CastleBaths, RapidsWholesale, PeacockAlley, RapidsWholesale, ThornWillow, OnlineSports, and Ryda.com.au

All That Grows - an eCommerce store on Shopify

AllThatGrows in an eCommerce store that delivers the best quality, pure varieties of seeds with a decade long experience in producing and supplying varieties of Indian & other international seeds.

We created the brand guidelines, the designs and the packaging for them. In addition to this, our Shopify team built their store from scratch. We have been working with them ever since and are currently assisting

them with their marketing endeavors (organic search, paid advertising, social media advertising, and email marketing). 

Mojarto - an eCommerce store for paintings, prints, collectibles and jewelry

Mojarto is one of the largest and most innovative platforms for art and collectibles in India.

They reached out to us for assistance with their online marketing efforts (SEO and Conversion Rate Optimization) and gradually the relationship evolved to involve our UI/UX design and development capabilities as well. 

Reviews

Sort by

Magento Development for E-Commerce Publishing Company

“CueBlocks met our software team’s high-level expectations.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2017 - Dec. 2018
Project summary: 

CueBlocks developed the backend of Magento sites for third parties. Deliverables included ad-ons, such as revenue tracking, and analytics reports. 

The Reviewer
 
51-200 Employees
 
San Francisco, California
CEO, E-Commerce Publishing Company
 
Verified
The Review
Feedback summary: 

CueBlocks was a communicative and diligent partner that met high standards. Sites' quality coding and features achieved great success. Customers can expect timely results for a reasonable price. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of an e-commerce publishing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CueBlocks?

We hired CueBlocks to provide Magento backend development and analytics services to our clients. The vendor needed to be very knowledgeable in Google Analytics, specifically certain constructs that are not easy to understand from the UI.  

SOLUTION

What was the scope of their involvement?

CueBlocks translated our high-level expectations into features and then built and tested those features. This included custom ad-ons to Magento. They also delivered advanced analytics and e-commerce reporting support to our clients using Google Analytics. CueBlocks verified the UI setup we had done for our clients to ensure accuracy.

What is the team composition?

My team engaged with one tech lead, two developers, and two analysts. 

How did you come to work with CueBlocks?

Colleagues recommended CueBlocks. I had also known Pancham (CEO, CueBlocks) through a non-profit we were both previously active in.

How much have you invested with them?

We spent less than $5,000.

What is the status of this engagement?

We started working with them in 2017 and the partnership ended in 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site's coding and features performed well. As for analytics, revenue tracking worked as expected.  

How did CueBlocks perform from a project management standpoint?

CueBlocks documented everything in Basecamp. They were thorough communicators, which prevented misunderstandings. Although they operated in a different time zone, they were timely and well-organized.

What did you find most impressive about them?

CueBlocks met our software team’s high-level expectations. The company’s founders were very involved in both projects to assure the utmost quality. After experiencing unsatisfactory partnerships, especially overseas, we appreciated that CueBlocks did not try to oversell services or overpromise on deadlines.

Are there any areas they could improve?

We did not have any problems with the distance or time difference, but it would likely be helpful to other customers for them to have a US office.

Any advice for potential customers?

Make sure their skill set and experience correspond to the intended project.  

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Development for Language School

"Their work is always professional, and they always find the best solutions."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2018 - Ongoing
Project summary: 

CueBlocks redesigned a website, improving navigability and graphics. They also managed integrations and formatted a digital newsletter. 

The Reviewer
 
1-10 Employees
 
Brno, Czech Republic
Nina Hanáková
Owner, Nina English
 
Verified
The Review
Feedback summary: 

The engaging, colorful website perfectly conveys the company's services and vision. CueBlocks established an effective workflow, created beautiful graphics, and communicated seamlessly about their plans and progress. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I run a small language school that focuses on women and children.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CueBlocks?

We needed to build a completely new website, in both Czech and English.

What were your goals for this project?

We wanted a beautiful website that portrayed my offerings, plus a blog that helped my students and followers learn English. I wanted a modern, fresh, and colorful site that attracted my ideal target clientele.

SOLUTION

How did you select this vendor?

A mutual friend recommended them personally.

Describe the project and the services they provided in detail.

I had an old website that wasn't mobile-friendly and didn't reflect my expanded services. We completely redesigned the graphics and the structure, made it faster and more user-friendly, and made it easier to navigate and sign up for courses. The last step was connecting MailChimp and polishing the newsletter. 

What was the team composition?

Many team members took care of different issues. Up to 10 people have been involved, but the owner has always been in charge. Other members are in charge of specific tasks like graphic design, newsletter formatting, technical issues, and English translation.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

My students say that the new website perfectly reflects what we do, so I'm more than happy with the graphic design and blog. They included tons of visuals and a colorful, beautiful homepage. I finally have the website I have always wanted. They were a great help.

How was project management arranged and how effective was it?

We arranged everything through the owner and project manager, first in-person and then through online channels like Messenger, Skype, email, and Google Docs. 

What did you find most impressive about this company?

I love their graphic designs and the fact that they can work remotely with someone across the globe. It's extremely impressive. Their work is always professional, and they always find the best solutions.

Are there any areas for improvement?

I'm happy. Some deadlines have been a little overdue, but they have a lot going on, and they handle many tasks. We solved this issue once we spread the work across the team, and the team always works fast.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Site Update for Ecommerce Store

“Ever since we brought CueBlocks on board, we've seen an upward trajectory in our business.”    

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Ongoing
Project summary: 

CueBlocks provides comprehensive development and IT support in lieu of an in-house team. Programming in PHP on a Laravel framework, they built out the front- and backend of an MVP to finalize the system.

The Reviewer
 
1 - 10 Employees
 
Los Angeles, California
Co-Founder & Co-CEO, Ecommerce Site
 
Verified
The Review
Feedback summary: 

CueBlocks delivered a high caliber of work that distinguished them from comparable providers, especially ones located abroad. Their expert support has catalyzed consistent and substantial growth. Impressive technical acumen, reliability, and an innovative approach make them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO and co-founder of a membership service that rents luxury designer jewelry for 29 dollars a month. Members can hang onto their jewelry for as long as they want and can exchange pieces as often as they desire.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CueBlocks?

We were looking to develop a unique and logistically complex business model. We approached CueBlocks with an MVP and tasked them with figuring out a frontend and backend system that would allow us to manage a multitude of stock keeping units (SKUs) and different types of subscription plans. 

SOLUTION

What was the scope of their involvement?

CueBlocks has essentially served as our entire software engineering team for well over a year now. Providing for our tech needs, they've been doing all of our buildouts, managing all of our technology needs from SEO to both frontend and backend development. 

When we originally hired CueBlocks, we had a bare-bones MVP that another freelance developer had helped us build. Under the hood, it was very disorganized and had several bugs and other issues. We provided them with wireframes and designs we'd made ourselves, although they've helped in that area as well. Technologies they've used include PHP and Laravel. 

We put off hiring an in-house tech team, or even any internal engineers, because CueBlocks has capably taken on all those responsibilities on their own. 

What is the team composition? 

Since the beginning, we've been in touch with about 5–10 people from CueBlocks in different capacities. 

How did you come to work with CueBlocks?

CueBlocks was referred to us by someone who was supporting our marketing. 

How much have you invested with them?

We've spent about $75,000–$100,000 so far. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I can’t disclose exact metrics, but I can say that we have been growing consistently. Ever since we brought CueBlocks on board, we've seen an upward trajectory in our business.

I've been extremely impressed with the quality of CueBlocks' work. They've really done an amazing job. After hearing negative stories about overseas developers, we were reluctant to work with one, but they've been great in all regards. 

How did CueBlocks perform from a project management standpoint?

CueBlocks was excellent from a project management standpoint. They were extremely organized, communicated very effectively, and met all of the deadlines. They were extremely clear about what they needed from us to complete these projects in a timely manner. 

The vast majority of our communication has taken place through Basecamp. It's proven to be the easiest way to handle project management considering all the moving parts in our project. If something is too severe or pressing to explain via Basecamp effectively, we call them on the phone or use two-way screen sharing to solve the issue. 

What did you find most impressive about them?

CueBlocks' professionalism and clear, effective communication skills differentiate them from the competition. They can handle complex tasks that are less than straight forward. Whenever we’ve needed to figure out a solution, they’ve demonstrated creativity. 

Are there any areas they could improve?

The only minor scheduling issue wasn't one they could control.  It would've been great to be in the same time zone, but that comes with the territory of working with a team abroad. 

5.0
Overall Score They've really gone above and beyond.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've set realistic deadlines and delivered on them.
  • 4.5 Cost
    Value / within estimates
    They've provided a really solid value. As the CEO, I obviously wish everything could be less expensive, but that’s due more to our company.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’m very likely to recommend them based on the great work they did for us.

Branding, SMM & Shopify Dev for Beverage Company

“We’re very excited about our ongoing association with CueBlocks.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Ongoing
Project summary: 

After capturing a brand concept in a detailed survey, CueBlocks crafted messaging, content, and design assets for a product launch. They built a Shopify site and boosted visibility via SEO, PPC, and SMM.

 

The Reviewer
 
1-10 Employees
 
Chandigarh, India
Abhishek Bajaj
Co-Founder, Gunsberg
 
Verified
The Review
Feedback summary: 

CueBlocks produced outstanding graphic, web, and print designs. A cut above the national industry standard, their brand assets and e-commerce site look markedly unique. Consumers regularly provide enthusiastic feedback. The spirited team offered creativity, patience, and flexibility. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and director of Gunsberg. Our beverage company just launched a new ginger ale in India. We’re in the process of coming up with new offerings. By the end of the year, we aim to sell 5-6 more carbonated drinks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CueBlocks?

We needed a vendor to help us with our branding.

SOLUTION

What was the scope of their involvement?

We approached CueBlocks with a brief that described our vision for the brand. They gave us a detailed questionnaire to fill out. From then on, we had minimal involvement other than providing regular feedback and input.

CueBlocks developed our e-commerce website on Shopify. They pretty much nailed it on their first attempt. Our digital marketing efforts include SEO and PPC campaigns. They also manage and regularly create posts for social media marketing (SMM), which is split 60/40 between Instagram and Facebook.  

Our project was very design-intensive. CueBlocks conceptualized our brand language, logo, and all the beverage packaging. We went through 20 different iterations for the labels because it’s such an important aspect. Most of the design work is complete at this point, but they’ll continue helping us iterate labels for all the new beverage flavors we plan to release. 
 
What is the team composition? 

About 10-12 people from CueBlocks are involved in our project overall. We mostly interact with the project managers. 

How did you come to work with CueBlocks?

We noticed a product on a shelf with packaging work CueBlocks had created for another client.

How much have you invested with them?

We’ve spent $40,000-$45,000 so far.

What is the status of this engagement?

We’ve been working together since February 2018.
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CueBlocks delivered fantastic designs and a simple e-commerce platform. We keep hearing from customers that CueBlocks’ packaging and website look world-class, very international. No other regional company could have delivered the same quality and standard of work.

There’s been an outstanding overall response to their contributions. CueBlocks accomplished exactly what we requested. Their work is much different than standard designs in the market. I’m optimistic about where they can take our company going forward. 
 
How did CueBlocks perform from a project management standpoint?

The process is relatively seamless. We use Basecamp as a tool, and we haven’t had any trouble. Most of the time, they rank above their call of duty. We had very strong opinions about how the labels should look. Even though we might not be the easiest clients, CueBlocks is always very patient with us. They kept showing us more iterations and options until we finally found exactly what we wanted. 

What did you find most impressive about them?

CueBlocks is a young and energetic company. We’ve had a great response from the enthusiasm they apply to our business. Especially in the past month and a half, their work has been very well received. Everybody’s been raving about it. We’re very excited about our ongoing association with CueBlocks. I feel they can really take us to the next level. 

Are there any areas they could improve?

The price point is a bit high compared to other agencies in India. Based on the quality of work, though, it’s fair enough. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design and Dev for Online Fashion Store

"Already there is a lot of traffic to the site and my sales have gone up."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - July 2018
Project summary: 

CueBlocks designed and developed an e-commerce store website, working carefully to develop a brand-suitable design. They also contributed help with copywriting and social media.

The Reviewer
 
1-10 Employees
 
Chandigarh, India
Shruti Aggarwal
Founder, Retro Days
 
Verified
The Review
Feedback summary: 

Though recently launched, the website has already had a positive impact on the company. The team managed the project excellently, communicating smoothly and paying close attention to detail throughout, particularly during the design phase.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the founder of Retro Days, an e-commerce website that sells vintage-inspired clothes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CueBlocks?

I was doing this business offline and through Instagram, but soon realized I need a website to showcase the products. I hired them to design and develop the site.

What were your goals for this project?

To spread the word and create more awareness our the company in our market, which is more inclined toward fast fashion.

SOLUTION

How did you select this vendor?

A friend of mine used to work for them, so I had heard good things about the company. I'd seen their work and visited their offices. I really liked their company culture too, so they were the first company that crossed my mind and I didn't look any further.

Can you go into detail about the services they provided and the scope of the project?

The main focus was to create an attractive yet user-friendly website, with a touch of retro. A lot of attention was required in the design process, and I gave examples of websites that I liked. I was given four designs, all of which were very unique. They built an amazing website for me, and also helped with copywriting and social media.

What was the team composition?

There was always two to three people actively involved. They bring other members on board if needed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It's recently launched, but already there is a lot of traffic to the site and my sales have gone up. It's too early to comment on the impact, but it definitely looks positive.

How was project management arranged and how effective was it?

We're based in the same city so project management was fairly easy. I could have a meeting with them every day if I wanted to, but that wasn't required. We mostly interacted on emails and calls, or had meetings. They went out of their way to help me with whatever I needed.

What did you find most impressive about this company?

This is the first time I've outsourced work and I was skeptical that they'd understand my vision. However, I had no issues. In fact, they really understood it, and provided me with a lot of guidance.

Are there any areas where they can improve?

I can't think of anything. They’re very understanding and helpful—I can't think of a better company to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Online Marketing & SEO for App Development Company

"We’ve never had to repeat our goals, as they take time to understand our priorities."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
Sept. 2014 - Ongoing
Project summary: 

CueBlocks provides SEO work and digital marketing for a development company. In addition to keyword optimization and social media advertising, they also assist with content creation for websites and blogs.

The Reviewer
 
11-50 Employees
 
Singapore, Singapore
Nav Pawera
Director, Buuuk
 
Verified
The Review
Feedback summary: 

CueBlocks produces measurable returns. Providing a full range of services, they’re highly flexible and able to quickly adapt to new tasks. They provide regular updates, and thorough communication makes them more dependable than rival outsourcing partners.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the Director for Buuuk, a development and design company based out of Singapore.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CueBlocks?

When we launched in 2008, we were one of the only app development companies in Singapore. We didn’t need marketing services in the beginning and got by primarily through word-of-mouth. Since then, however, the market has become more competitive, so we needed to put more effort into online marketing.

SOLUTION

What was the scope of their involvement?

Their main focus is digital marketing, providing search engine optimization and ensuring our website ranks among the appropriate keywords. They assist with the advertising surrounding any new product launches and conduct market research for our paid ads on social media platforms like LinkedIn and Twitter.

They’ve helped us in a number of areas. They've provided design work for our website, copywriting, assisted with the creation of a blog, and organized our social calendar.

What is the team composition?

We always have one or two people actively involved who serve as primary points of contact. These are the people we generally talk to, though they’ll bring other team members onto calls as needed. If we need copywriting, for instance, they’ll include their copywriter in our phone call.

How did you come to work with CueBlocks?

I'm from the same town where CueBlocks is based in India and actually helped launch their company. When we decided to invest in digital marketing, CueBlocks was the first agency I contacted.

We initially evaluated two or three vendors to ensure we hired the best option. We gave them each small tasks, but eventually phased the others out in favor of CueBlocks.

How much have you invested with them?

We spend between $300–$500 a month, on top of some initial setup costs. In total, we’ve invested between $7,000–$8,000.

What is the status of this engagement?

We started working together in September 2014 and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen returns on our investment and in general they’ve been very easy to work with. We continue to work with them because they’re a good fit for us, and we actually plan to expand our marketing in the coming year to become more aggressive.

We've also recommended CueBlocks to a number of people, and they’ve all given us positive feedback about their experiences.

How did CueBlocks perform from a project management standpoint?

Our needs are fairly simple, but they’ve been fantastic. We communicate primarily through Skype and email, though they were also willing to work through our Slack channel, as that’s our preferred platform. They provide regular reports and it’s always easy to get in touch with them.

They’re also flexible. We recently developed a new website and asked CueBlocks to help us strategize content. They did so immediately, working intensely for three weeks to ensure the site was ready for launch.

What did you find most impressive about them?

Because we’re based in Singapore, we were initially concerned that an India-based company would have difficulty understanding our local market. I’ve worked with a number of outsourcing companies and it always comes with challenges.

However, this hasn’t been the case with CueBlocks. Their thorough communication skills gave us confidence in their abilities. We’ve never had to repeat our goals, as they take time to understand our priorities.

Are there any areas they could improve?

Obviously things would be easier if they were sitting next to us in our office, but we’ve had nothing but positive experiences since hiring them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Shopify Design & Dev, SEO & PPC for Seed Company

“Other agencies … can’t achieve the design aesthetic that CueBlocks has given us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - Ongoing
Project summary: 

After designing and developing an e-commerce website, CueBlocks expanded it to Shopify, led a branding initiative, and created a companion app to guide customers. They now provide PPC and SEO services.

The Reviewer
 
1-10 Employees
 
Chandigarh, India
Karan Mahajan
Co-Founder, All That Grows
 
Verified
The Review
Feedback summary: 

Customer feedback regarding the website’s functionality and design, as well as product packaging, is positive. CueBlocks offers efficient communication, a unique office atmosphere, and superior deliverables without high rates. The relationship continues to blossom.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of All That Grows, an urban gardening store that started about a year ago. We sell seeds and other gardening supplies in India and Singapore.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CueBlocks?

I decided to explore creating an online property, which is a bit different than a normal e-commerce store.

SOLUTION

What was the scope of their involvement?

We started with a basic and responsive e-commerce design. This was the initial scope of CueBlocks’ involvement, but we expanded to Shopify development and internet marketing after delivery. We’re now doing comparison shopping, PPC [pay-per-click], and SEO with them as well. They did both the design and development work.

It was a fairly standard e-commerce build. CueBlocks built several unique features, including QR code scanning and an application which guides customers through growing particular seeds. We had QR codes printed on the packets.

They came up with some ideas which we could implement in our business to make it stand out amongst competitors. They’ve participated in a lot of brainstorming with us. They did our branding, including logo, packaging design, etc. They’ve done everything.

What is the team composition?

We had three points of contacts in design, development, and marketing areas. There are 10–12 people communicating through Basecamp. I’ve interacted with Pancham [Co-founder, President of Sales & Marketing, CueBlocks], Sarthak [Co-founder & President, CueBlocks], Avneet [President of Products & Services, Cueblocks].

Their office energy and work culture are different. After having traveled to the U.S. many times, their office is similar to those in Silicon Valley.

How did you come to work with CueBlocks?

I wanted to take my business online, so I searched the internet for a marketing company and development studio. I was referred to CueBlocks, and I immediately noticed their website’s quality. They’re also located in the same city that I operate my business in. Although they usually only take on foreign business, they were happy to work on my project because it seemed interesting to them.

How much have you invested with them?

We’ve spent $50,000–$80,000 with them.

What is the status of this engagement?

We’ve been working with them since December 2016. They’ve been updating and maintaining our Shopify site. Last month, we expanded to Singapore, so they created and installed another Shopify website for us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any metrics because this is a new business that they helped build. I can’t compare them to any other agency or experience we’ve had.

The website design is phenomenal, and customers constantly rave about the packaging and design. Customers also like the functionality, which is something that’s helped set our business apart from competitors. Other agencies in Chandigarh and the surrounding areas can’t achieve the design aesthetic that CueBlocks has given us.

In terms of our PPC and comparison shopping campaigns, they’re doing exceptionally well. We have to be patient in waiting on these results. We started from nothing, but we’re now selling more than $100 worth of product per day. We’re happy with where we’re at with them.

How did CueBlocks perform from a project management standpoint?

We haven’t had any trouble at all. They use Basecamp. We don’t have to visit each other despite being in the same city. We can communicate mostly through the internet. Things are going smoothly, and I have nothing to complain about.

What did you find most impressive about them?

Their company is value driven, and their employees and customers come first. I’m very happy with them. Any customer of theirs shouldn’t have any trouble.

We’re receiving the same high quality deliverables, but at lower rates than those offered in Silicon Valley.

Are there any areas they could improve?

They’re a bit more expensive compared to other agencies in Chandigarh. I can’t complain about it though, because their quality of work is much better.

Do you have any advice for potential customers?

There are some time difference issues which U.S. customers may have to overcome. However, they’ve adapted fairly well due to most of their work being based in the U.S. and surrounding areas.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They're expensive compared to other companies in India.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Dev & SEO for Health Care E-commerce Platform

“They genuinely care about what their clients do and how they can be a part of that success.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2013 - Ongoing
Project summary: 

CueBlocks migrated multiple sites to Magento, providing ongoing custom development and maintenance. They’re currently rebuilding the sites to migrate to Magento 2.

The Reviewer
 
1-10 Employees
 
Evanston, Illinois
Liz Huff
Director of Operations, Anatomical Worldwide
 
Verified
The Review
Feedback summary: 

With a solid conversion rate, the sites are best-in-class for their industry. CueBlocks combines technical competence with good prices and a high level of integrity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm Director of Operations at Anatomical Worldwide. We operate several e-commerce stores and sell on Amazon and eBay, focusing on human anatomy models, healthcare simulation products and custom product development for pharmaceutical companies, biomedical companies, legal firms and patients undergoing surgical planning.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CueBlocks?

Our primary e-commerce channel is our website, through which we distribute several brands of products. We're using Magento Enterprise for both our frontend and backend operations.

We started working with a U.S.-based Magento developer in 2012 when we had six or seven websites that we were moving over to Magento. Over a 6-8 month period, the original partner was only successfully able to launch one of our websites. Due to ongoing confusion, rising cost and frustration with the output of that partner, we started looking around for a new vendor.

SOLUTION

What was the scope of their involvement?

We initially engaged CueBlocks to finish our Magento migration. They accomplished that mission and were able to grow the relationship with us into other areas of our business.

CueBlocks helped us with technical requirements and mockups of both the frontend and backend of our site. They assisted with building not just the product databases but also the frontend development. We had selected a Magento theme but needed a lot of customization of the frontend to improve our user experience and to address a couple of unique requirements based on our product lines. In addition, they also helped on the development of the backend to connect our existing order and warehouse management system to Magento. They developed the custom coding and worked with a variety of 3rd party extensions, customizing those per the requirements we had for the backend functionality.

We're currently in the midst of migrating to Magento 2. The platform is quite different than Magento 1, so we are effectively rebuilding everything we've done in Magento to date. They also handle our Magento maintenance, like patches and security measures, and develop any new functionality we want, like improving the checkout process or building new types of pages on the site.

Once the site was live and operational, the relationship evolved into SEO work. Through the migration process, we took a significant hit to our organic rankings, which is a natural side effect of any large site migration but it was greater than we had anticipated. Almost immediately after go-live, they began working on site markups and Webmaster Tools, getting all of our 301s published, clean and over to Google and Bing. They developed frontend content for all of our category pages, writing content and building out additional pages on the site. As we saw a return to our original rankings, we continue to use them for more technical SEO work. 

What is the team composition?

On a weekly basis, we worked with 3-5 developers.

How did you come to work with CueBlocks?

Our CTO at the time took a lead on shortlisting potential partners. When the list of providers had been narrowed down, I took over conversations and vetting. We looked at three other providers in addition to CueBlocks at that time.

We were reviewing based on what we believed to be competency level as best we could determine based on time, cost and vision. We felt like CueBlocks was really the best of all worlds at that point. For the money that we pay to CueBlocks, they’re a far better partner than any U.S. firm that we've looked at, especially if you consider responsiveness and competency.

How much have you invested with them?

We spent between $80,000-100,000 in the first year and about half that in the second year. We’ll have spent another $40,000-50,000 with them by the time we finish the second migration next year.

What is the status of this engagement?

We started working with them in March 2013 and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a significant conversation rate at 2%, considering most of our business is offline. Our vendors and other business partners regularly praise our website. The industry that we serve is quite niche and I would argue that we have, if not the best, certainly one of the best-in-class sites for the industry. We have a robust category structure, the site is responsive, and our detail pages are very easy to navigate. Anyone in our industry would certainly give our website high marks.

How did CueBlocks perform from a project management standpoint?

The relationship has been very effective because we have a clear vision of what we want and we presented that to CueBlocks. On occasion, they’ll give us suggestions but in most cases, they’re there to do what we’ve asked and are good at delivering on those goals.

For communication they use Basecamp. Their invoicing and billable hours are easily tracked so there's never been a question on whether they’re legitimate and correct. Everything is clear and transparent.

Their team is very responsive. We've had a few technical issues that every e-commerce store runs against at some point or another. On more than one occasion, their developers have stayed up the entire day working on our issues. If there's something critical, they've always been available and have stuck with us through any sort of resolution.

What did you find most impressive about them?

They genuinely have an interest in seeing their client succeed. I think a lot of companies say that that's at the core of what they do. CueBlocks has embraced the challenges of our industry, our product line and our customer base. They seem to be very excited about the success that we've seen as we've grown pretty significantly since we redesigned the sites back in 2013. They genuinely care about what their clients do and how they can be a part of that success.

They’ve proven that they are both very technically competent and well-priced for what we what we get out of them. They have not tried to raise prices or put us in a position where we would be stuck using them exclusively at a new rate that they make up, as we’ve seen with other developers. They have a high level of integrity.

Are there any areas they could improve?

As with any company located on the other side of the globe, there are challenges with time zone differences. We have to wait until the next day to get feedback or responses from them. But short of them moving to the U.S. or us moving to India, I'm not sure how we work around that. It's never been an issue that we couldn't work around.

We experimented with PPC with them at one point. It wasn't as if they weren’t delivering but we had other goals in mind with PPC. We decided that they weren't going to be a good fit for what we wanted to achieve on that end of our business.

I'm not sure what their PPC offering looks like now. They've been very good in every other aspect of our relationship so I would expect that for a lot of cases they would be quite good at PPC as well.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    If I could give them more than a 5, I would.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've done it several times.

Web Dev & SEO for Digital Marketing Firm

"I find them to be extremely professional and honest."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Dec. 2008 - Ongoing
Project summary: 

CueBlocks built numerous interactive websites from scratch, sometimes with Magento capabilities. They also handle SEO and Google Adwords.

The Reviewer
 
Los Angeles, California
Director, Digital Marketing Agency
 
Verified
The Review
Feedback summary: 

Feedback from clients is almost always positive, and one automotive dealer even saw their monthly services jump eightfold due in part to CueBlock’s efforts. Their communication is very clear and their work is always precise.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder and director of a full-service digital marketing company that implements projects as a contractor, both internally and as a sub-contractor.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CueBlocks?

After the 2008 financial crisis, I shifted my focus from the banking and mortgage industry, which we had a stronghold in, to the automotive industry. At the same time, we also needed to switch away from a previous partner due to some difficulties and a negative relationship. Therefore, I needed a new digital marketing partner that would be trustworthy and helpful in this new industry.

SOLUTION

What was the scope of their involvement?

They built interactive websites from the ground up, and several times they incorporated Magento capabilities depending on the client's needs. They also do SEO and most of the Google AdWords implementation. It was a total collaborative effort between us and them which was necessary because the automotive industry changes rapidly with seasonal deals and whatnot.

What is the team composition?

We've worked with probably around ten people on their team.

How did you come to work with CueBlocks?

I originally found CueBlocks on a referral from some guys working at a large IT company. I heard that they had very positive experiences with this young company. I was able to meet up with them and the relationship just clicked because I could tell they would be a trustworthy and collaborative partner.

How much have you invested with them?

On average over the last eight or nine years, we've invested just under $1,000,000 each year.

What is the status of this engagement?

The relationship began in December 2008 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their performance is excellent. We've built several companies over the years and our clients have been extremely happy. To give one example, we took a small car dealership in Southern California from 250 cars serviced monthly to over 2,000. Whatever they do is pretty much right on and very few corrections have to be made by my people.

How did CueBlocks perform from a project management standpoint?

They've been excellent. They communicate everything very precisely and we're able to pass that on to our clients. They are very amenable to working and collaborating efficiently. We mostly use email and Skype for communication, and occasionally I call them on their cell phones.

What did you find most impressive about them?

They are honest and they're always willing to give updates on accounting. I've never caught them doing things incorrectly at any time. Most of the time when I thought there was something wrong, I was the one that made the mistake, which is not the norm when dealing overseas. I find them to be extremely professional and honest.

Are there any areas they could improve?

Early on there were problems with communication between some of the people that worked for them, but those have been worked out positively at this point. We don't have any real problems whatsoever.

Do you have any advice for potential customers?

They're not going to take advantage of you, so you can share your goals and targets with them freely. They're very straightforward and easy to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-commerce Dev & SEO for Supplement & Lifestyle Company

"They're a great group to work with for precision, speed, and affordability."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

CueBlocks is providing maintenance work building pages and integrating apps for a Shopify e-commerce website. They have also worked on search analytics and optimization.

The Reviewer
 
1-10 Employees
 
Minneapolis, Minnesota
Co-Founder, Tea Company
 
Verified
The Review
Feedback summary: 

They are a tremendous value and their knowledge allows them to perform at a high quality. The relationship has required a bit more hands-on involvement, but that’s due to the nature of the product and brand, along with the desire to collaborate. Likely as a result of this collaboration, the projects can take longer than anticipated.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a co-founder and CEO of a supplement and lifestyle company that sells Chinese herbs to Western consumers. We are an e-commerce company right now, and our website is our only point of sale.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CueBlocks?

We needed some minor development work and some SEO services.

SOLUTION

What was the scope of their involvement?

The initial engagement was to have them do some maintenance, which basically included shifting things around on the site, as well as SEO which included both analytics and optimization.

They have since moved to larger maintenance work in support of a Shopify-based e-commerce strategy they proposed, which involves building out new pages and installing apps.

What is the team dynamic?

At the peak, they had five people working with us.

How did you come to work with CueBlocks?

It was initially a referral. Their CEO and founder was very passionate about our company and our product, and there was pretty strong chemistry from that perspective. He was very complimentary of the brand and demonstrated an incredible enthusiasm and motivation to help us achieve our goals.

How much have you invested with them?

We've invested about $13,000.

What is the status of this engagement?

The engagement began in April 2017 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results have been stronger when we give them ample guidance and instruction, as opposed to when we turn the ball over to them. I think some of that stems from the fact that our product is essentially a new product category, which has made their efforts to provide proactive guidance somewhat less effective. As a result, we've had to be more involved than we originally expected. That said, they're a great group to work with for precision, speed, and affordability.

Cue Blocks has made some excellent recommendations for design usability and improvements. They were also very involved with the strategy and execution regarding a new sales channel initiative that is demonstrating nice returns for our company.  At this juncture, they are very much a trusted partner for our business.

How did CueBlocks perform from a project management standpoint?

They have been very good. We primarily use Basecamp but do use phone and email communication as well when we need to.

What did you find most impressive about them?

They are a tremendous value for what they provide, and they're typically pretty fast. That's why we continue to work with them.

Are there any areas they could improve?

There was a bit of a learning curve for both our groups as we figured out how they could provide the best value to us, but since we've gotten to know each other they've become an invaluable partner for us.

Do you have any advice for potential customers?

Be as crystal clear as possible in defining your tasks, projects, and outcomes. The more specific you can be, the better.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Silver
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
India
ID
U72900CH2006PTC29595
Date of Formation
Jan 29, 2019
Source
Zauba Corp
Last Updated
Jan 29, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Low Risk
Last Updated
Jun 27, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
11
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
March 18, 2019