Can you share any outcomes from the project that demonstrate progress or success?
The result of the project was the launch of comprehensive new website (over 175+ pages of critical content) which showcased all our products, use case solutions, industry sectors and services. The new design was purpose-built to ensure that regularly updated content was significantly more visible so that it would be true living platform from which we can engage more effectively with our target audiences.
We now also have a greater number of contact forms through which we get more of the right kind of leads. We continue to hear positive feedback on the usability, flow, and blog content on the site both from existing and potential customers.
How effective was the workflow between your team and theirs?
Cueblocks were and are extremely responsive to emails. Throughout the course of the project, communication from all team members was clear and effective – which we greatly appreciate as an Australian-based software developer. Issues are worked through logically, methodically, and in a timely manner.
Cueblocks appreciate and understand our need to balance project objectives with the realities of budgets and costs and always come back with a range of options and practical solutions to help us achieve our goals within these constraints. As mention we used an online collaboration tool called Basecamp for all tasks and team communications.
What did you find most impressive about this company?
At every stage, Cueblocks has impressed us with their technical knowledge and their professionalism. And their genuine wish to support us within the tight constraints of our limited budget to the best of their ability. Their communications have been excellent and have made for a relatively smooth web development project journey.
Of course, as with any major web development project there are always going to be ups and downs, unforeseen issues crop up, and changes to project direction and course, however CueBlocks have always responded positively, logically, and in a transparent and timely manner.
Are there any areas for improvement?
Overall, our experience with CueBlocks has been thoroughly positive and we look forward to continuing our work with them in the future. One has to put a high degree of trust in their web development partner, for as they are accessing and working on a critical business, marketing and sales asset.
And for this we can recommend CueBlock’s services without hesitation. In the future we hope to be able to collaborate further on search engine optimisation improvement projects as well as mapping out a potential ecommerce platform strategy.