Visit Website

Your Strategic Digital Marketing Partner

5.0
7 reviews

We are a data-driven, digital marketing agency dedicated to measurable success. Our team of skilled marketing professionals deploy proven strategies and use innovative tools to reach the right audience on the right platform. 

By scrutinizing analytics and customer data, our digital campaigns are tailored to fit specific audience demands.

 

Sophisticated SEO tactics are woven into every marketing resource, ensuring your message is visible in a sea of competition. Technological insight and creativity generate modern website designs as attractive as they are functional. And effective content marketing converts audiences into devoted customers 

At Creative MMS, our work is built on a solid foundation of customer data. 

We analyze your business and competition. We understand your customers. We deliver success. 

READ MORE...
 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2005
Show all +
Philadelphia, PA
headquarters
  • 1080 N Delaware Ave, 302
    Philadelphia, PA 19125
    United States
    8008055195

Portfolio

Key clients: 

Agamerica, Direct Marketing Association, Susquehanna Growth Equity

Holistic Digital Marketing Strategies Image

Holistic Digital Marketing Strategies

As experts in marketing for service-based businesses, Creative MMS has maintained a long-standing relationship with our consulting services client. Our digital marketing agency strategically designed an updated website, with proactive marketing strategies in place. Our highly respected digital marketing partner continues to be pleased and has been a strong referral source for new business.

Read more in our case study

…
below:

https://creativemms.com/case-studies/vaco/ 

Read more...
Digital Strategy that led to a 253% increase in leads Image

Digital Strategy that led to a 253% increase in leads

Our Financial Lending client had an urgent need to drive more traffic to their website and to increase conversion rates. As dedicated digital partners with them, Creative MMS crafted and delivered powerful organic and paid search campaigns. Routine website optimizations and updates were part of this project. The result: A Digital Marketing Strategy that resulted in a 253% increase in leads.

Read more below:

…
https://creativemms.com/case-studies/agamerica-lending/
Read more...
Website Redesign & Digital Marketing Campaigns Image

Website Redesign & Digital Marketing Campaigns

This life sciences and healthcare-oriented client had a poor website domain with low visitor traffic. When introduced to the digital marketing experts at Creative MMS, a plan was put in motion to redesign their domain, while providing on-going marketing services. The outcome was enormous as they saw their website traffic increase almost instantaneously, with a strong marketing strategy leading the charge!

Read more

…
below:

https://creativemms.com/case-studies/drummond-scientific/

Read more...
Website Rebrand & SEO Strategies Image

Website Rebrand & SEO Strategies

A renowned HVAC Company in New York City needed a modern and user-friendly website. Creative MMS took on this challenge, delivering a robust, easy to navigate website presence that resonated with visitors. With an on-going Digital Marketing Strategy to boost the new website design and brand, we remain committed to improving their marketing ROI.

Read more below:

…
https://creativemms.com/case-studies/bp-group/

Read more...

Reviews

5.0
7 reviews
Sort by

Paid Social Strategy for Tahini Company

"They made reporting incredibly simple and broke it down for novices to understand."

See More

5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Apr. - June 2020
Project summary: 

Creative MMS provided marketing and advertising services for a tahini company. The team managed the company's messaging and created ads for both Pinterest and Facebook.

The Reviewer
 
1-10 Employees
 
Philadelphia, Pennsylvania
Julie Ozlek
Digital Sales & Marketing Manager, Soom Foods
 
Verified
The Review
Feedback summary: 

The ad campaigns resulted in a 900% increase in web traffic and decreased the client's cost per lead. Creative MMS is organized and timely, establishing a smooth workflow. The team is hard-working, creative, and dedicated.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Digital Sales and Marketing Manager at Soom Foods, the leading purveyor of tahini and tahini products for celebrated chefs and home cooks.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative MMS?

During the pandemic, because the cost per impressions were 1/3 of the price, we wanted to find a partner to help us with our digital ad strategy and campaign set up as it related to social. We weren't really running many (successful) ads beforehand.

What were your goals for this project?

We wanted to generate brand awareness with an aim to sell our products to a new and potentially already aware audience. We were hoping to also decrease the cost per result compared to our past campaigns that we had run in-house.

SOLUTION

How did you select this vendor?

We became really familiar with Ben LeDonni and his work due to the Pyramid Club. We really appreciated all of his advice he's given us and figured he and his team would make a great and organic fit to our company. Considering the anecdotal success of others who work with him, we knew Creative was the right choice for us.

Describe the scope of their work in detail.

Campaign Setup and Strategy: 

  • One kickoff call with both the Creative + Soom teams; Creative to provide an outline of what they deem fit Coordinate and work with us and our design team on ad sets needed
  • Brainstorm different marketing messaging and collateral that we would sit well with the ad audience Set up paid ad campaigns on social media
  • Targeting top of funnel (new audience) on Pinterest / Facebook
  • Targeting lookalikes (new audience) on Facebook
  • Targeting current audience on Facebook Provide brainstorm and strategy session through conversation on things Soom can do to help amplify conversion
  • Influencer campaign ideas
  • Content ideas (based on our insights) for Pinterest/Facebook/Instagram

Ongoing Management and Reporting:

  • Manage campaigns daily/weekly according to budget, reallocating as needed and amplifying content around campaign success
  • Monthly reporting on data points, engagement and sales (using promo codes)
  • Data review / reporting check in after 4 weeks of campaigns being live (halfway) and again at 8 weeks (campaign completion)

What was the team composition?

The Soom team members involved included our CEO, Brand Manager, and Digital Sales and Marketing Manager. The Creative team members included its CEO, Director of Marketing (I believe), an Account Manager, and Digital Strategist

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were very happy with the work that Creative was able to do with us and our budget towards this project. We saw a 900% boost in our website traffic coming from social channels during our time working together in addition to a slight uptick in website sales and revenue through these ad campaigns.

In addition, we were able to get our cost per result within a $5-8.50 range for most of the campaigns, which is a critical improvement from the campaigns we ran in-house prior to working with Creative.

How effective was the workflow between your team and theirs?

The account manager and digital strategist we worked with were wonderful and timely. Overall, they were easy to work and collaborate with, and took some of our suggestions into consideration when optimizing campaigns.

What did you find most impressive about this company?

They made reporting incredibly simple and broke it down for novices to understand. They were patient and understanding as it related to the reporting and were able to deliver on all of the questions we had asked.

Are there any areas for improvement?

Although it wasn't in the contract, I would have appreciated additional updates on the performance of our ads every 2 weeks as we were still familiarizing ourselves with campaign set-up and reporting on our end. In addition, we would have appreciated reviewing copy for the social ads before the ads went live to make sure they fell within our brand voice.

5.0
Overall Score Very appreciative for the work and help you've showed our team and business.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Easy!
  • 4.0 Cost
    Value / within estimates
    To be frank, Creative MMS is really the first digital marketing agency we worked with. We're unsure as to what the benchmark is.
  • 4.5 Quality
    Service & deliverables
    Like I mentioned earlier, though we are extremely satisfied with the work of Creative, we wish they reviewed ad copy before hitting go.
  • 4.5 NPS
    Willing to refer
    Very much so, especially if they have larger budgets!

SEO & UX for Cashew Nutshell Liquid Technology Company

"They took the time to understand our business and challenges and were always available to answer questions."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Ongoing
Project summary: 

Creative MMS offers SEO and UI services for a website with the aim of optimizing site content for a better UX. This has involved identifying keywords, optimizing metadata, and adjusting page design.

The Reviewer
 
201-500 Employees
 
Bristol, Pennsylvania
Fernanda Tavares
Vice President of Marketing, Cardolite Corporation
 
Verified
The Review
Feedback summary: 

The client is pleased as the project has been highly successful so far. Online impressions have increased by almost 50% and the website ranks higher on search engines for keywords. Customer engagement has also improved. The specialists are committed to helping the client reach their goals.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Cardolite uses renewable, cashew nutshell liquid technology to provide innovative and sustainable solutions for a wide range of industrial markets. I am their vice president of marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative MMS?

Improve SEO and user interface experience on our website

What were your goals for this project?

Increase site traffic and keyword ranking, and optimize site content

SOLUTION

How did you select this vendor?

Reference from co-worker

Describe the project in detail.

We had recently added a lot of new content to our site, but had not seen the increase in traffic we expected. We also noticed we were not ranked very high on web searches for some critical keywords. We hired Creative MMS to help improve our visibility online and optimize site content for better user experience. The Creative MMS team has identified target keywords, fixed some foundational SEO issues, optimized metadata, and provided suggestions to refine and present site content. They provide monthly updates for SEO related metrics and continue to optimize page design.

What was the team composition?

Our Cardolite marketing team works mostly with Brent (Account Manager) and David (Digital Optimization Strategist), but others from the Creative MMS team have helped us along the way as well. Everyone from Creative is very pleasant and responsive. Brent does a great job as project manager and he keeps us focused. David is also wonderful to work with. He is very knowledgeable, enthusiastic and willing to help beyond his scope of work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Project has been very successful. We have seen close to 50% increase in impressions, and much higher ranking of top keywords. Overall site design and customer engagement has also improved.

How effective was the workflow between your team and theirs?

Very effective. Open and frequent communication. They took the time to understand our business and challenges and were always available to answer questions.

What did you find most impressive about this company?

Their high level of commitment, working with us as a team in order to achieve our goals. It felt as if they were part of Cardolite.

Are there any areas for improvement?

Nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Redesign for Supply Chain Consulting Company

"Creative MMS is wonderful to work with. If I ever have questions I get a response almost immediately."

See More

5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - Nov. 2019
Project summary: 

Creative MMS redesigned a website after rebranding efforts. This involved implementing provided content, adding new service offerings, and editing site functionality. They also updated the site framework.

The Reviewer
 
1,001-5,000 Employees
 
Nashville, Tennessee
Director of Marketing, Supply Chain Consulting Company
 
Verified
The Review
Feedback summary: 

The client reports that their online presence is stronger; the site features updated services while maintaining a clean, simple visual appeal. The specialists had a practical, transparent communication style complemented by the depth of knowledge they brought to the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The company is a supply chain consulting company based in Reading, PA. At the company, I am responsible for all the Marketing activities, including: Website, Social Media, Outbound Communication, Content, Branding, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative MMS?

We are a Vaco Company, which has a long-standing relationship with Creative for many marketing-related projects. We used Creative MMS initially in April for a relaunch of a new website, with our updated brand, from a merger that happened in January of 2019. The website was a copy of one of the old companies' framework and did a quick refresh of our current site to launch our new brand name and services. Once that was completed, phase 2 of the project would be to completely update and refresh our site with the new service offerings and updated content. After reviewing our current site we decided to update our website framework to an exisiting Vaco template that would make website updates much easier in the future.

What were your goals for this project?

Go live with the initial update by April 2019 and then complete phase 2 before end of 2019 with all updated service offerings and new resources.

SOLUTION

How did you select this vendor?

We selected Creative MMS for this project and did not involve another vendor. Creative knows our system and company and made it very easy for us to quickly move this process along - especially for the initial relaunch in April.

Describe the project and the services they provided in detail.

Creative MMS provided us with an initial website relaunch when we consolidated our brands. They created a plan and task-driven strategy to complete each initial phase of the project. We provided content and they were able to make all necessary website edits from design to functionality while adhering to our aggressive timelines. They also were able to make suggestions based on our current environment and help to move the template to a VACO framework which would make the process much easier for us in the future.

What was the team composition?

We initially had a few resources on the Creative MMS side for the initial launch. My main contact was Tyler for the entire project. Megan was our developer that would make our website changes for us during the redesign.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Consolidating the brands and launching one single site made our company presence stronger. Our new website featured our updated services and messaging well while still keeping everything clean and simple in appearance.

How was project management arranged and how effective was it?

Tyler was the main project coordinator from the MMS side. Tyler was always super responsive and insightful while still being realistic when it came to our project and overall timelines. I joined the company while the 1st project was already underway and since Creative has a long-standing relationship with Vaco, this was super helpful. Tyler was very aware and immersed in the culture and expectations and was very familiar with the hierarchy and processes at Vaco.

What did you find most impressive about this company?

Creative MMS is wonderful to work with. If I ever have questions I get a response almost immediately. They are also very knowledgable. There is never a question regarding project status because they are transparent with updates and if any issues arise are quick to share and provide resolution. Tyler is also great at telling you the cost implications and time before any changes are made.

Are there any areas for improvement?

Our phase 2 work was completed later than we had initially imagined but that was due to our side and having our content and messaging stalled.

5.0
Overall Score Great experience with Creative MMS and will definitely be working with them on future projects.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Creative was also able to complete our project timelines. If they stalled, it was due to our side and missing content to move foward.
  • 4.0 Cost
    Value / within estimates
    The initial cost was lower but we chose to change templates. This was more expensive but in the long run we will be saving money with the new template
  • 4.5 Quality
    Service & deliverables
    Creative did a great job on our multiple website projects last year. We love the design and how user friendly our new site is!
  • 5.0 NPS
    Willing to refer
    Would definitely recommend Creative.

Web Dev & SEO for Logistics Company

"They were always there to help and very quick to respond to calls and emails."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - Apr. 2020
Project summary: 

Creative MMS rebuilt the website of a logistics company. They also restructured the client's CMS to better reflect their SEO performance, allowing them to craft stronger and more accurate initiatives.

The Reviewer
 
201-500 Employees
 
Rome, New York
Director of Business Development, Logistics Company
 
Verified
The Review
Feedback summary: 

Creative MMS delivered a great website that received enthusiastic feedback both internally and externally. The team integrated seamlessly into the client's own and was professional throughout. They blew the client away with their deep expertise, which was evident in the reports they provided. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are an industry leader in providing temporary base camps for planned and unplanned events. I am the Director of Business Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative MMS?

We hired CMMS to help rebuild our website as it was becoming outdated. Along with remodeling our entire website CMMS also helped for one year on gathering and presenting data reflecting our SEO. This helped us identify areas we needed to be more active and areas of our online presence that drew in the most website traffic.

What were your goals for this project?

To build a new updated website and show us how well the website performed.

SOLUTION

How did you select this vendor?

We interviewed a total of 4 marketing firms in the Philadelphia area and CMMS was by far the best company we interviewed. During the interview process they showed us current stats on our website and you could tell they came prepared and did their homework.

Describe the scope of their work in detail.

New website, strategy, reporting, assisting with any issues we encountered.

What was the team composition?

CMMS gave us an entire team of professional to help us out. We dealt with the owner as well as a project lead. Everyone was terrific and eager to assist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new website received numerous compliments both internally and externally. We also noticed improvement in site traffic as well as our SEO.

How effective was the workflow between your team and theirs?

Both teams works extremely well together. CMMS was extremely professional while working with anyone from the DR team. They were always there to help and very quick to respond to calls and emails.

What did you find most impressive about this company?

Their professionalism and expertise. I was extremely impressed during the interview that they came prepared with reports that showed strengths and weaknesses and how they could help us improve.

Are there any areas for improvement?

None.

5.0
Overall Score Overall great company with great people!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Never issues with scheduling and they were always open when we needed to change a meeting.
  • 5.0 Cost
    Value / within estimates
    Cost was reasonable within the market.
  • 5.0 Quality
    Service & deliverables
    Quality was great!
  • 5.0 NPS
    Willing to refer
    Would definitely refer to others who need the same help we received.

Web Dev & Landing Pages for Insurance Consulting Group

"They were able to interface our marketing message and audience into a well designed digital marketing campaign."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2019 - Ongoing
Project summary: 

Creative MMS developed a website and created a branding style guide, web marketing strategy, and marketing automation strategy. They're adding landing sites as opportunities arise.

The Reviewer
 
1-10 Employees
 
Yardley, Pennsylvania
Philip Donegan
Owner & President, The Hampton Consulting Corp.
 
Verified
The Review
Feedback summary: 

Creative MMS created well-designed websites and landing pages. The platform is now connected to the client's CRM and sales management. The team's project management skills are very effective. They've remained timely and organized throughout the process, which has made for a smooth workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The Benets Quarterback process powered by Hampton Consulting helps employers navigate the complex employee benefit marketplace as well as helping them achieve workflow automation via HR Technology. I am the owner of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative MMS?

Website build, create style guide for brand, strategy for web marketing, marketing automation strategy

What were your goals for this project?

Create a site that reflected our brand as well as solutions for our clients.

SOLUTION

How did you select this vendor?

We used them to build another website and were very happy with their services

Describe the project and the services they provided in detail.

Our goal was to build a site as well as landing pages that reflected our brand and allows us to communicate to our prospects and clients.

What was the team composition?

We had a team lead that acted as a project manager (Meg). She was awesome and managed the project from start to finish. Meg managed and coordinated with any subject matter expert on her end that influenced the project. As far as strategy; Jennifer was our lead here and has helped greatly with our marketing automation processes.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have well designed sites and landing pages for our target audience. We feel confident about adding landing sites as opportunities arise. We just moved our email marketing automation service per Creative's recommendation and are looking forward to results over the next few months. At a minimum, the platform is now connected to our CRM and sales management.

How was project management arranged and how effective was it?

Very effective, timely and organized via google sheets by their team.

What did you find most impressive about this company?

They were able to interface our marketing message and audience into a well designed digital marketing campaign including, but not limited to: website, landing pages and digital marketing automation strategy. We look forward to our ongoing retainer with the agency!

Are there any areas for improvement?

Not really....

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design for Leadership Coaching Company

"Their commitment to deadlines was impressive."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Jan. 2020
Project summary: 

Creative MMS provided website design and content migration. Their team also provided website development to streamline the site. 

The Reviewer
 
1-10 Employees
 
Fallston, Maryland
Morgan Lurz
Director of Operations, Cannonball Moments
 
Verified
The Review
Feedback summary: 

Creative MMS was successful in building a functional website. They met all deadlines and were very communicative throughout the project. Their team worked quickly and completed the website successfully. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We're a sales and leadership coaching company. We work with sales and leadership teams around the country along with C level executive.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Creative MMS?

Redesign of our website

What were your goals for this project?

Have a much more attractive, functioning, user friendly website.

SOLUTION

How did you select this vendor?

GroupTwo recommended Creative.

Describe the project and the services they provided in detail.

Base Website Design and Development • Includes Responsive Website • Includes designed layouts for your brand/business • Includes migrating content (text and photos) from current website in the current layout (i.e. same navigation structure) • Includes training on how to enter content yourself $10,000 Block of 2 Additional Addons • Each quantity of this line item entitles you to choose two of the "Addon" deliverables needed for your project

What was the team composition?

I dealt with Brent Cannon the most and Megan on review of the website. The team started off rather large but cut down to a smaller group.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our website before Creative created this one, was TERRIBLE! Didn't even work in regards to functionality or people contacting us through the website. Since Creative completed our website, we're able to reference our site often, we're loading blogs often, and we're receiving compliments on the upgrades / looks of the site.

How was project management arranged and how effective was it?

Deadlines were on point. Brent was incredible to work with, super easy going, honest and always there to help or jump on a call whenever needed.

What did you find most impressive about this company?

Their commitment to deadlines was impressive. That and the communication from start to finish with their team.

Are there any areas for improvement?

The run through at the end to use the website was extremely fast. I know the call is recorded and I have access to that, but it's timely for me to figure out how to make edits on the website not being a tech savvy person.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    really easy and accommodating
  • 4.5 Cost
    Value / within estimates
    reasonable
  • 5.0 Quality
    Service & deliverables
    excellent
  • 4.5 NPS
    Willing to refer
    likely

Web Dev for Energy & Natural Gas Supplier

"They were really hands-on and personal."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Ongoing
Project summary: 

Creative MMS redeveloped and redesigned a website, enabling end-customers to sign up for services online. They also integrated a data transfer feature that automatically aggregates new signups daily.

The Reviewer
 
1-10 Employees
 
Radnor, Pennsylvania
Louis DeSanto
VP, Park Power
 
Verified
The Review
Feedback summary: 

SEO efforts post-launch drew significant users and new customers. Throughout the project, Creative MMS provided personable customer service. They were committed to developing and realizing their client’s vision. Customers can expect a knowledgeable partner that responds quickly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are Park Power. We are a retail energy and natural gas supplier. I’m the VP.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Creative MMS?

We needed a band new website.

SOLUTION

What was the scope of their involvement?

We started by sitting down with Creative MMS and they asked all the necessary questions they needed to know our brand. There are a lot of energy companies out there and they wanted to know what was truly unique about us. They took that and ran with it, providing a few options along the way in terms of theme. We continued to follow that path until we had a complete product.

They built everything from the ground up. We had a previous website hosted on a different service and some of the technical stuff they remodeled.

The created the most important feature, allowing customers to sign up for services online. Beforehand, they were only able to view plans. Creative MMS built a platform where customers put in a zip code, which launches plans for them to select. After completing an electronic signature, they get put into a batch Excel file that’s automatically emailed to us at midnight every night.

Recently, they’ve worked on a promotional landing page that’s going to be a huge part of our business that launches on March 1st. We’re expecting to sign-up around 500 customers through that. They completed that site in about 20 days.

What is the team composition?

Meg (Digital Account Manager, Creative MMS) was our lead, and we worked with Ben (Founder & CEO, Creative MMS) as well. We also worked with their development team. There were at least six on that team.

How did you come to work with Creative MMS?

We were working with our social media company and told them we wanted a total redesigned, rebranded website, and they recommended us to Creative MMS.

How much have you invested with them?

We’ve spent $110,000 so far.

What is the status of this engagement?

We’ve been working together since March 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In the beginning, we had fantastic traction to the website. They were running SEO and different things to track people to the website. For about one month, we were getting 50­–100 customers daily from the website. Then, we had some budget cuts and reduced their role in SEO. We still send them things every now and then as a pay as you go plan. They’re really responsive.

How did Creative MMS perform from a project management standpoint?

They’re extremely thorough. One thing that was difficult for us was that none of us are too familiar with technology. We provided an idea and concept but had no idea to create. They did, though, and it turned out amazing.

What did you find most impressive about them?

They were really hands-on and personal. We met on an ongoing basis and got to know each other personally. They got to know what we stood for and what our vision was.

Are there any areas they could improve?

I don’t really have any complaints, but, if there is one thing — and this is for any company out there — it’s that when you give a scope of work, you have to explain your time estimates. In the beginning, they told us how many hours a certain task would take, and that was a bit confusing for us.

Do you have any advice for potential customers?

Get to know them on a personal level. Explain whatever you’re envisioning in your mind and put in the time and you’ll come out with a great product.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer