What was the scope of their involvement?
We started by sitting down with Creative MMS and they asked all the necessary questions they needed to know our brand. There are a lot of energy companies out there and they wanted to know what was truly unique about us. They took that and ran with it, providing a few options along the way in terms of theme. We continued to follow that path until we had a complete product.
They built everything from the ground up. We had a previous website hosted on a different service and some of the technical stuff they remodeled.
The created the most important feature, allowing customers to sign up for services online. Beforehand, they were only able to view plans. Creative MMS built a platform where customers put in a zip code, which launches plans for them to select. After completing an electronic signature, they get put into a batch Excel file that’s automatically emailed to us at midnight every night.
Recently, they’ve worked on a promotional landing page that’s going to be a huge part of our business that launches on March 1st. We’re expecting to sign-up around 500 customers through that. They completed that site in about 20 days.
What is the team composition?
Meg (Digital Account Manager, Creative MMS) was our lead, and we worked with Ben (Founder & CEO, Creative MMS) as well. We also worked with their development team. There were at least six on that team.
How did you come to work with Creative MMS?
We were working with our social media company and told them we wanted a total redesigned, rebranded website, and they recommended us to Creative MMS.
How much have you invested with them?
We’ve spent $110,000 so far.
What is the status of this engagement?
We’ve been working together since March 2017.