A decade of trust through technology

CoreValue, a Software and Technology Services firm headquartered in New Jersey with Development Labs in Eastern Europe, provides Mobility and traditional Cloud based CRM implementation services, Mobile applications in Pharmaceutical, Medical, and FinTech verticals. As both a Salesforce Global Consulting Partner and a Gold Microsoft Partner, CoreValue is a one-stop solution for products that transform business models.

By implementing Social, Mobile, Analytics, and Cloud (SMAC) elements for use by both our clients and ourselves, we are taking businesses to the next level. Customers trust CoreValue to provide Infrastructure services utilizing premier staff in Data Science, Data Management, Database Services, Quality Assurance and traditional development.

 
$50,000+
 
Undisclosed
 
250 - 999
 Founded
2004
Show all +
Rochelle Park, NJ
headquarters
  • CoreValue Services
    18 Overlook Ave, Suite 9
    Rochelle Park, NJ 07662
    United States
    908-312-4070
other locations
  • CoreValue Services Lviv
    Ukraine

Reviews

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Full Salesforce Migration & Dev for Consulting firm

"[W]e say, 'Hey, now we want to do this,' and they understand it and take care of it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Feb. 2013 - Ongoing
Project summary: 

After previous vendors’ failures to provide a cloud-based workflow overhaul, CoreValue Services migrated the client to Salesforce, providing programming, development of new features, and ongoing support.

The Reviewer
 
51-200 Employees
 
New York, New York
Allan Fraser
Director of Information Technology, Milrose Consultants
 
Verified
The Review
Feedback summary: 

CoreValue’s stand-out Salesforce expertise and careful business analysis resulted in a successful workflow transformation. Their agile implementation of new technologies enables ongoing improvement at the speed of client ideas and at the standard of client specs, on time and at a reasonable cost.

BACKGROUND

Introduce your business and what you do there.

I am the director of information technology for Milrose Consultants, an expediting firm in New York City.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CoreValue Services?

Our goal was to transform our entire business and project management functionality from an outdated application to something new and cloud-based that would relieve our reliance on old equipment and software, constant upgrades, etc. We had a previous vendor that worked on a whole other project, which turned out to be a total failure. Actually, before my time, this company spent about $1 million with another company trying to develop this application in something called Catalyst, which ended up failing.

SOLUTION

What was the scope of their involvement?

We migrated an old proprietary software we were using for project management and project accounting to a Salesforce platform. We needed CoreValue Services to do all of the background programming and development for us.

CoreValue Services started by doing a full business analysis in which their team met with the different departments on our team. They had almost daily meetings with each department to determine what the actual workflow was, how they used the old application, and how they could migrate some of the processes to the new application. In some cases, if there were things that couldn’t be migrated, they could instead be improved, duplicated, or eliminated totally if they weren’t necessary. They basically helped us not only improve the workflow but also redo parts of the workflow in a better way.

In our proposal process, a bunch of people create proposals for our clients. They designed and built what we’ve called the Proposal Wizard. (This is within Salesforce Now, and Salesforce does not work this way.) It functons like a wizard that the user can go through step-by-step to build a proposal. It works kind of like TurboTax, where you go from screen to screen and it asks you questions. As you answer those questions, it creates the proposal for you. At the end, it sends the document to the client to be signed. With our input, they developed that to our specification.

What is the team dynamic?

The numbers vary. At one point, we started out with three developers and a couple of QA people. There were also some project managers who were working on documentation because during the whole process, we also had to document everything so that we even  had user manuals for the employees. We started out with a fairly large team plus the teams of people from our side. We even had to meet in person. At one point, they came here. A couple of our people actually went over to their place, which is in the Ukraine. The teams were pretty big. We are still continuing some things at this point with a much smaller team. I would say at one point, we had probably 8–10 people on their side. Now we’re probably down to maybe 2–3 actually. We interacted with multiple resources, but there was one point of contact that we dealt with. For instance, on our end, our project manager dealt with a project manager on their side. Then, in my role as the director of IT, I dealt with one of their lead developers. Each group probably had a point of contact. We spoke daily.

How did you come to work with CoreValue Services?

We selected them through a bid process. They provided not only the best price, but also the best plan/project term. They were able to do it the cheapest and the fastest, and they also seemed to have the best knowledge of Salesforce at that time. There were two other vendors at least that were competing against them. It seemed like some of the more local vendors that we spoke to at the time weren’t as familiar with Salesforce as we thought they would be or should be, considering how big Salesforce is.

How much have you invested with them?

Over $1.5 million.

What is the status of this engagement?

We started working together in January or February 2013, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Based on what they were able to help us accomplish, we have totally transformed our business for greater success because we are able to conduct it from a fully cloud-based perspective. We no longer have to rely on old equipment, old software, and things like that. Ransomware and other current security issues don’t really affect us at all, because our employees have the ability to work fully in the cloud from anywhere. Instead of having to sit at a computer and log in and then connect to an old database server and get documents, our employees can work from the office, from home, from an iPad, from vacation. That’s all due to our transformation and the work we did with CoreValue Services.

How did CoreValue Services perform from a project management standpoint?

Their performance was excellent and still is—we’re still continuing to make improvements and meet on a weekly basis to address changes that our employees ask for. We communicated in in-person meetings, through the JIRA ticketing system, and mainly via Skype.

What did you find most impressive about them?

The most impressive thing about CoreValue is their ability to pick up new technologies really quickly and get them working to our specifications. In addition to Salesforce, we’ve also picked up Drawloop for creating documents, Amazon Web Services for storing our files, and DocuSign for the electronic signatures required on our contracts and proposals. They have been able to pick up everything that we decide on. Like we say, “Hey, now we want to do this,” and they understand it and take care of it. Every day we decide there’s something new we want to do.

Are there any areas they could improve?

Some constructive criticism—I would say all developers do this: At times, things are more developed than they need to be. The thing is, if my job is creating code, I’m going to create code. If you need to correct that code, I’m going to create more code that corrects it. Sometimes you can look for and use things that are already created instead of implementing your own. Things like that, but it’s not a big deal.

Do you have any advice for someone who is looking to use their services?

Be involved. Don’t just hire them and have them do it. Be part of the process and work together.

5.0
Overall Score I’ve had no negative issues that I would be able to point out. We haven’t had any extra costs that we weren’t aware of. There were never any surprise bills. They even sent people over here to train our staff on the applications that they built.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are never late. We work on certain requirements at certain times, and they always seem to meet those requirements.
  • 5.0 Cost
    Value / within estimates
    Definitely a 5, because at the beginning they had the lowest price and most cost-effective solution as far as all the development that we did.
  • 5.0 Quality
    Service & deliverables
    Their services have always been to our specification. Everything they’ve delivered has been as we requested.
  • 5.0 NPS
    Willing to refer
    Very likely to refer them, because we’ve spoken to other Salesforce partners who are selling Salesforce development, and none of them were as easy to work with, or they didn’t know as much, or they just wanted to sell us additional applications.

Staff Augmentation & Web Dev for Retail Company

“Their QA team is very effective... [they] ask the right questions and are thoroughly entrenched in the details and edge cases."

Quality: 
3.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2013 - Ongoing
Project summary: 

CoreValue provided staff augmentation services to an e-commerce startup, including development services for their website, ERP, and multi-channel implementations. This included build out of integrations between business systems and QA services, both manual and automated.

The Reviewer
 
51-200 Employees
 
New York, New York
Product Manager, Retail Company
 
Verified
The Review
Feedback summary: 

CoreValue’s ERP knowledge enabled them to build complex features for a range of vital company processes, including shipping and order management. After early issues with team dynamics and code quality, they are now well integrated and write good, testable code, while always meeting deadlines.

BACKGROUND

Introduce your business and what you do there.

Poppin is a startup disrupting the office furniture and supply space, helping other companies create inspiring workspaces. We started with colorful office supplies like staplers, pens, and notebooks, and have since launched a full range of modern furniture making our priorities more B2B-focused. . I am responsible for product management and technology, overseeing e the product management team, technology roadmap, maintaining our ERP and e-commerce systems, and spearheading all engineering projects. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CoreValue Services?

The CoreValue team originally addressed our lack of an in-house development. They are now helping us in both bandwidth and functional knowledge in key business systems, particularly NetSuite.

CoreValue was our original technology team, before we had dedicated technology employees in-house. We needed help across the full span of technology, getting integrations setup, building out the website, and administering our ERP. When I joined the company almost three years ago, we had a product manager in New York who interfaced with the team of 13 engineers, QA, and project management at CoreValue. 

We have a team in New York working directly with different business units, and the team at CoreValue extends the development efforts. They are subject matter experts in a lot of the systems we use, which are skills you can’t easily find in New York.

SOLUTION

What was the scope of their involvement?

CoreValue picked up where the consultants who set up Poppin’s initial technology stack left off — that company provided a base implementation of our ERP and of our warehouse integration. CoreValue continued building out the ERP and warehouse integration to support the growth of the business. They also built data pipelines for our ERP and EDI providers.

Two years ago when we replatformed our website, some team members took Demandware certification courses to support that replatform. CoreValue augmented our team through the process to help us understand and translate our existing data into the new platform. They also helped train newly hired engineers in our NYC office during that time. CoreValue were pivotal in building out our middleware application. A lot of the initial development and support of this application was handled by that team.

In the last few years, the projects have varied but have been largely dedicated to our middleware application, which is a Java MySQL-based enterprise service bus, order management system, and database. It cleans and translates data between the different systems we have. They helped us expand our systems to support multiple warehouses, add additional warehouse integrations, and support order management. They’ve been our primary QA resource. They’ve helped with automation and manual testing which has been critical for our growth.

What is the team dynamic? 

When we started we had 10 developers and three QA resources, and now we have three engineers, one QA, and a senior director level project manager. Our relationship has gotten closer over the years and they’ve really become an integrated part of our team.

We have a morning check-in where we talk as a team, each member goes through everything that is being worked on and we discuss items that need more information and areas we want to figure out how to approach. 

The things we build are critical to our business, but it’s all done through a team effort. Often times features are handed off in the morning from Ukraine to New York, and in the evening from New York to Ukraine. We have an agile process and they’re very heavily integrated. We have technical meetings during the week where we share ideas, thoughts on improving our processes, or technology changes we want to make.

How did you come to work with CoreValue Services?

CoreValue were hired before I started at the company, but I know they had worked with our former CTO at a previous company.

What is the status of this engagement?

We have an ongoing relationship for staff augmentation, and we don’t plan to end our contract. We used 13 engineers for 2 and a half years and then five to six engineers for 2 and a half years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their ERP knowledge is hugely important for us. There are many situations where something might go wrong, sometimes disrupting customer orders, where the CoreValue team is able to quickly jump in, identify, and fix issues. We’ve been unable to find local resources with those skillsets in New York. 

The price point of their team compared to hiring out engineers in New York has allowed us to have three engineers remotely versus one in the city. We gain efficiency by having people working early in the morning, and the additional coverage of hours they work. 

How did CoreValue Services perform from a project management standpoint?

At first, we had a traditional approach, with our PM at CoreValue giving the appropriate tasks to the appropriate engineers and making sure things got done. In the last two years, we have implemented JIRA and more strict process, so this is all done via tools. Now our NYC team handles the project management with oversight from the CoreValue project team. We have never had any issues with their project management, as it is very strong.

We use Google Hangouts or GChat for communication. Our QA team uses Skype for better screen share. Each night, we also email a highlight reel of what happened that day and anything that we want the team to touch on before the morning.

What did you find most impressive about them?

The majority of the features that we built have been built by CoreValue. They have been great at gaining a complete understanding of all of our infrastructure and being able to really get into complex problems and find solutions. The team is very hard working and they bring a lot of good perspective to the problems we are solving.

They have improved greatly over the last few years around the quality of the code being produced, the depth of knowledge in our domain, and openness to challenge us and to challenge each other to ensure we are putting forward the best solutions.

Their QA team is very effective, picking up new technologies and finding things that even I wouldn’t have found. They test with good detail and consistently ask the right questions and are thoroughly entrenched in the details and edge cases.

Are there any areas they could improve?

When I first started working with them, everyone was very quiet. Something we struggled with is making the team more comfortable so that they feel like a part of the company. The team originally developed with individual styles and did not write unit tests as part of their process. Once we had a team established in New York, we traveled and worked with the team to break through the communication barriers.

 

The 13 resources we started out with would just come in and do the work without asking questions, which doesn’t help us drive the business forward. The team was quiet and all communications was filtered through our project manager. Team members were not thinking about test coverage and code quality, only to get what we were asking for competed. In a modern development process, you really have to have that. Our code quality at the onset was not the best, but it’s greatly improved now. We had to set the standard and work towards it. Those issues go along with the industry from my experience. People want something and they want it quickly

 

That’s always a struggle when you outsource. However, now we have real conversations, and everyone each other personally and professionally so we feel like more of a team and are able to come up with different ideas and have two-sided conversations about features and approaches. They’re open to suggesting new technology and helping to drive our business, rather than feeling like they’re just doing project work for us.

Do you have any advice for potential clients?

I’ve recommended CoreValue a number of times to clients in New York. I would suggest working with CoreValue as well as any offshore team, treat them as a partner instead of throwing requirements over a wall and expecting something back. I would also recommend making the trip to Ukraine at the outset of any engagement. Meeting with the team members, establishing rapport, and setting clear expectations through discussion and pair programming will go a long way. For our team, it changed the dynamic, and led to open channels of communication for all members of the team.

 

4.5
Overall Score Other the initial hiccups, they’ve been a good partner for us.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    More often than not, they finish things quicker than we expect.
  • 4.0 Cost
    Value / within estimates
    They’re not the cheapest, but for the quality of code, they’re pretty good value.
  • 3.5 Quality
    Service & deliverables
    The code quality suffered originally, but now the team writes good testable code.
  • 5.0 NPS
    Willing to refer
    I’ve referred them to associates in the past.

Healthcare Sourcing App Dev

"All of their resources were top quality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. - Dec. 2015
Project summary: 

CoreValue Services provided a complete mobile team to develop a cost-effective health care sourcing app, augmenting internal staff in creating a modifiable solution while adapting to evolving requirements.

The Reviewer
 
Startup
 
Florida
David Koplovitz
Former CTO, M3Health Tech
 
Not verified
The Review
Feedback summary: 

Through CoreValue Services’ reliable assistance, the combined group’s workflow soared, prompting a speedier delivery timeline and robust output quality. Their open communication, organized project management, and rapid scaling contributed to a productive partnership.

BACKGROUND

Please describe your organization.

I was the CTO at M3, a startup company in South Florida servicing the health care cost-containment space. We offered multifaceted solutions such as a mobile app, CRM [customer relationship management], and IVR [interactive voice response] to give patients the most cost-effective care in their network. My responsibilities included the development of all our mobile applications and the systems that supported them. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with CoreValue Services?

We were trying to solve several problems for a health care cost-containment application. We were supporting self-insured enterprises such as labor unions and trying to steer users to lower-cost providers or telemedicine options in their area.  

Our biggest challenges were time constraints and lack of local talent, combined with an ever-changing set of business requirements from our internal team. We needed to make a flexible solution that could easily be modified for each client we on-boarded. 

SOLUTION

Please describe the scope of their involvement in greater detail.

Online, CoreValue is basically our partner. They provided us with a complete mobile team including a project manager, a mobile developer, a QA analyst, and even a business analyst at certain points. They augmented our team and provided mobile expertise and development.  

How did you come to work with CoreValue Services? 

They were recommended to me by a friend who’d used them for other projects. I met Igor [President, CoreValue Services] before, and we’d struck up a friendship over the years. I’d been working with him on various projects. After talking to Igor, I felt that CoreValue would be a good fit for augmenting our team. At the time, I couldn’t staff my team quickly or cost-effectively. We had a tight schedule and needed skilled people with a short learning curve. CoreValue provided us with talented people in real-time, and they started pretty much immediately.

We worked on 3 separate projects together: 2 mobile projects using the same backend and 1 data project in parallel. We had 9 resources over the course of the project. I think we released the business analyst after we started the project and had all of the requirements in place. They provided really top-notch people for us.

What is the status of this engagement?

We started working with them in March 2015.  

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We had an Agile project with no final checklist or deliverables. Basically, we were sprinting and burning down our backlog. I was pleased with the process and the product. At the end of the day, those are the only metrics that matter.

CoreValue was able to make a difference in our ability to deliver. They provided the right talent and thought leadership to help us make the right decisions as far as design and implementation.

How did CoreValue Services perform from a project management standpoint?

They were excellent. I basically delegated the responsibility of managing the project to our Scrum master, which worked really well. CoreValue was really part of my team, not a vendor. We coordinated through daily scrums, worked closely together, and kept open communication.

What distinguishes CoreValue Services from other providers?

All of their resources were top quality, and they really focused on delivery. I like to inject a lot of levity into the process, but sometimes they don’t always get my humor. They’re very serious people who’d prefer to focus on the requirements. 

5.0
Overall Score I really have no complaints.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always prompt for planning sessions.
  • 4.5 Cost
    Value / within estimates
    The value for money is high.
  • 5.0 Quality
    Service & deliverables
    We had a full-time QA person from CoreValue who was instrumental in driving quality across the project. He even helped with the user stories in order to meet the test criteria from the outset.
  • 5.0 NPS
    Willing to refer
    I'll absolutely use them again!

Salesforce Integration Web Dev

"I’ve never encountered one scenario where they weren’t able to help or find a solution."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2008 - Ongoing
Project summary: 

Corevalue augments an internal team to develop, enhance, and troubleshoot their Salesforce instance. They also provide consulting and assistance when development issues arise, especially in website hosting.

The Reviewer
 
201-500 employees
 
New York, New York
SVP of Marketing and Sales, Staffing Agency
 
Verified
The Review
Feedback summary: 

Corevalue is consistent and flexible. Their contributions have allowed for business growth and ongoing innovation, and they can scale based on need. Corevalue has always been able to help problem-solve, and they’re proactive in communication. They’re highly reliable, responsive, and transparent.

BACKGROUND

Introduce your business and what you do there.

I am the SVP of marketing and sales operations for a tech and digital marketing staffing firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Corevalue Services?

We are trying to continue to innovate our instance of Salesforce.com, as well as utilize their resources to enable a more stable team that can keep up with our changing demands for different cloud technologies.

The challenge was that we would always have a Salesforce.com admin, but because we didn’t have enough of a team, we weren’t able to retain them. So, utilizing Corevalue has enabled us to innovate our instance of Salesforce.com and the other technologies we use built on the force platform, so we can innovate further. We didn’t have enough budget to warrant hiring full-time developers, admins, and business analysts. Instead, we utilized them for offshore support as a managed service.

SOLUTION

What was the scope of their involvement?

They’re developers, so it was pretty straightforward. We had a need to develop our Salesforce.com instance, and that’s what they do. We are able to troubleshoot with them. They also help us with our website hosting. They don’t host our website, but they troubleshoot if anything goes wrong from a technology standpoint. We have their expertise as a resource, and I’ve never encountered one scenario where they weren’t able to help or find a solution.

I don’t do the day-to-day with them any longer, so I don’t know the makeup of their team. I know we’ve got a nice-size team, with a main project manager on our account. From there, work gets delegated out, and it flexes up and down depending on our monthly needs. We interact with them daily.

How did you come to work with Corevalue Services?

I was not a part of that process. We’ve been utilizing them for at least 9 years now. I’ve been with this company for 9 years, but I took over the relationship probably 8 years ago. I think their tech skills, as well as their price, were factors in the selection process.

How much have you invested with Corevalue Services?

I’m not at liberty to talk about that.

What is the status of this engagement?

We’ve been partnering with them for nearly a decade, but I don’t know exactly when it started.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We went from 1 office to 10, and the scalability needed there from a systems standpoint is quite robust. We’ve been able to constantly innovate and keep up with our growth as a result of partnering with them. Trying to retain a Salesforce anything, any title within the Salesforce ecosystem, is virtually impossible when it’s a one-man show. There’s far too much competition out there for them to get other jobs, as well as to work in an environment where they’re constantly learning and growing. So, our challenge, as an organization that needed Salesforce support, was to find a solution where we’d be able to work with them as the years progressed. That’s what we’ve been able to do as a result of partnering with them.

How did Corevalue Services perform from a project management standpoint?

They’re fantastic. The work is always delivered on time and within budget. If there’s ever a change to any timeline, they’re always very responsive and very proactive in letting us know. There have never been issues in not meeting deadlines or budgets without knowing about it.

What did you find most impressive about Corevalue Services?

It’s their ability to troubleshoot. There’s never been an issue where they weren’t able to solve the problem, or at least do their best to enable solving the issue. Whatever we encounter, they can handle it.

Are there any areas Corevalue Services could improve?

No. Partnering with them has changed our company’s life. I can’t tell you how much they’ve empowered us to be able to meet our different challenges and to really innovate around our go-to-market strategy as a result of partnering with them.

Do you have any advice for potential clients of theirs?

I’d say to just use them; just go for it. They’re great, so just test them to see what they can do.

5.0
Overall Score I can’t speak highly enough. They’ve propelled my career forward because I don’t have the technical skills to explain how to do something, or even conceive if it’s possible. I’m able to dream up an idea, share it with them, and they can make it happen.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If they’re not able to meet a deadline, they let us know well in advance. Their communication is extremely transparent. I’ve never felt let down by them.
  • 5.0 Cost
    Value / within estimates
    Salesforce resources are very expensive, and it’s a very tight and narrow market. They come in at a very fair pricing model.
  • 5.0 Quality
    Service & deliverables
    It’s everything that I already mentioned.
  • 5.0 NPS
    Willing to refer
    Highly, that’s why I’m giving this review.