A decade of trust through technology

CoreValue is a Global Software and Technology Services company, providing Cloud based implementation services, Salesforce platform development and integration services, Data Services and Machine Learning powered solutions, and Mobile & Web application design and development services to industries such as Finance, Pharmatech, and Healthcare.

Headquartered in New Jersey, USA, CoreValue maintains quality software and consultancy services to funded startups, investors, mid-sized enterprises and Fortune 50 through 500 companies engaging our expert engineering teams in 9 development labs across Eastern Europe and a global network of consulting experts.

As both a Salesforce Global Consulting Partner and a Gold Microsoft Partner, CoreValue is a one-stop solution for products that transform business models.

CoreValue is featured in 2018 Inc. 5000 List of Fastest-Growing Companies in the USA and ranks among Top Mobile App Development Companies in New Jersey in 2018. The company is also recognized by Ukraine’s top IT employer by DOU.ua, the largest Ukrainian developer community and is an official member of the CAI-Global IT Partner Alliance.

CoreValue focuses on customer success through application development and product development outsourcing using complex data integrations and its core expertise areas include:

  • Salesforce.com implementations
  • Data Science, Big Data
  • Data Analytics, BI & Data Operations
  • Cloud-based solutions
  • Custom CRM solutions
  • Web and Mobile App Development
  • Testing and QA
  • R&D
 
$50,000+
 
Undisclosed
 
250 - 999
 Founded
2004
Show all +
Rochelle Park, NJ
headquarters
  • 18 Overlook Ave, Suite 9
    Rochelle Park, NJ 07662
    United States
other locations
  • Lviv
    Ukraine

Portfolio

Case Study

CoreValue developed an advanced, comprehensive Business Intelligence solutions with complex architecture to enable our client to make faster business decisions, while monitoring growth and sharing vital information and stats with appropriate management groups and partners.

https://corevalue.net/advanced-business-intelligence-solution/

Case Study

CoreValue improved brokerage compensation management and leveraged performance information through advanced reporting. The main goal was to build the solution that allows companies to measure performance at each level within the organization and provides managers with an accurate story of employee performance. The data offers increased visibility and helps producers manage responsibilities and set individual goals based on

pre-defined targets. A key element to this solution is our Data Warehouse, which provides financial service companies the ability to track key performance indicators.

https://corevalue.net/solutions/database-services/enterprise-reporting-solution/

Case Study

CoreValue built a web plugin within the Marketing Cloud environment to extend Marketing Cloud’s functionality. In order to accelerate the routine marketing and sales processes, our solution enables the user to choose custom options automatically.

https://corevalue.net/extending-salesforce-marketing-cloud-functionalities/

Case Study

Mondo partnered with CoreValue to migrate to the more modern, robust Salesforce software ecosystem. CoreValue’s roles also included developing new features and providing continuous technical support to the client’s business processes.

https://corevalue.net/case-study-mondo/

Case Study

ThreeAndMore approached CoreValue with the pressing need to continue development of a scalable system for community management. ThreeAndMore’s goal was creation of a user friendly platform to manage communities where people join, have their own news feeds, galleries, events management, and other necessities for socializing and groups

administration.

https://corevalue.net/threeandmore-efficient-community-management-system/

Case Study

CoreValue and the client settled on migration from antiquated proprietary project management and accounting software to the modern Salesforce platform. This was no simple task. CoreValue performed all background programming and development, as well as a full business analysis of the client’s company.

https://corevalue.net/milrose-consultants-corevalue-collaboration/

Case Study

CoreValue implemented a comprehensive mobile solution that enables searching for medical providers in accordance with the end-user’s search criteria. With the help of Concierge and the suggestions it makes for optimal use of health insurance options, this Android and iOS app provides cost efficiency for the user.

https://corevalue.net/case-study-m3-technologies/

Case Study

A client intends to reach more customers and increase retail visibility by offering a comprehensive Salesforce CRM solution that is integrated with their own all-in-one retail execution product. They reached out to CoreValue as a trusted integration partner with a portfolio of best practices that will enhance the quality of the product, and accelerate app release time.&nbsp

;

https://corevalue.net/simplifield-salesforce-retail-mobility/

CoreValue Awards

Reviews

Sort by

Data Scientist Staff Augmentation for Insurance Company

"They’ve taken on a lot of work and consistently delivered on it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Oct. 2015 - Ongoing
Project summary: 

Core Value built and maintained analytics databases. Other services included data science offerings and product analysis, including marketing advice.

The Reviewer
 
51 - 200 Employees
 
Danville, California
Mark Merhom
Data & Analytics Engineer, Trōv
 
Verified
The Review
Feedback summary: 

They worked quickly to launch and maintain several databases, and the KPIs supported within have informed business decisions. Core Value’s data science has offered metrics that have reduced fraud. They’ve also informed marketing decisions, improving targeting and optimizing ad spend.

BACKGROUND

Introduce your business and what you do there.

I’m a data engineer and analyst for an insurance tech company. We provide a platform for on-demand insurance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Core Value?

Our analytics team needed help in all things data-related, so we contracted with their data science and engineering team. Our company provides everything from software engineering to data science work and extract, transform, load (ETL).

SOLUTION

What was the scope of their involvement?

They built and maintained analytics databases from scratch. We also added their data science portion, for analysis of those databases. They produced in-depth analysis of our product and how to improve it.

What is the team composition?

We worked with eight people from their team, including the project manager.

How did you come to work with Core Value?

They were brought in before my time at the company. We’d gotten good referrals for them in the past, and decided to bring them on.

How much have you invested with them?

We spend over $50,000 per month.

What is the status of this engagement?

We started working with them in late 2015 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve built several key databases, which store all the important KPIs we need in order to make decisions. Deploying those databases and making sure they’re continually operational is a tremendous success story, given that Core Value has done it in such a small amount of time.

The data is quite accurate and it’s supported multiple products and markets successfully. Our ETLs are running smoothly. Data is coming in and going out with no issues. We’ve been able to leverage that data for reporting to partners and for internal processes.

From a data science perspective, the people from Core Value involved in the work have had tremendous success. They’ve helped us detect and reduce fraud by a large portion, by providing key metrics in that direction.

They’ve been able to improve our product and ad spend significantly, informing our team on our marketing targets, and how to improve efficiency.

How did Core Value perform from a project management standpoint?

We’re in touch with them daily, and they’re very much integrated into everything we do. They’ve taken on a lot of work and consistently delivered on it. We work in an agile setting, with two-week sprints. Our velocity has increased, and the whole company has started working in the same methodology. The analytics velocity is always high, and that’s largely because of Core Value’s effort.

What did you find most impressive about them?

One of the most impressive things about them is their ability to understand our business, and not just the technical implementation. They understand why and how we’re doing things. Core Value is an offshore team thousands of miles away, but they’re very much integrated with our product line. They always ask key questions and they have a vision of what our company is trying to do, and how they’re contributing to that effort.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for future clients of theirs?

They’re worth considering as an offshore partner, and we haven’t run into issues regarding communication nor effectiveness.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their project management has been very successful.
  • 5.0 Cost
    Value / within estimates
    They work for great value.
  • 5.0 Quality
    Service & deliverables
    They’ve made an outstanding contribution to our business.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them to other companies who chose them.

Salesforce Integration & Angular Dev for IT Company

“Their reaction time was great and their technical competency was impressive.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2018 - Ongoing
Project summary: 

Core Value Inc. provided a Salesforce integration for an existing software platform. They built out the backend code and performed a major code review. They also created new features for the platform.

The Reviewer
 
11 -50 Employees
 
Paris, France
Ekaterina Geta
Senior Project Manager, Simplifield
 
Verified
The Review
Feedback summary: 

Their team resolved numerous issues with legacy code in addition to handling new development. The project progressed on schedule, with three major releases in less than a year, enabling the product to go live for a customer. They took ownership over all tasks and produced high-quality code.

BACKGROUND

Introduce your business and what you do there.

I’m the senior project manager of Simplifield.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Core Value Inc.?

We needed to develop a Salesforce integration with our main product.

SOLUTION

What was the scope of their involvement?

We worked with them to build a team that could deliver our code with a quick turnaround. They started from our existing back end code and the results of an existing code review and built the integration on top of our platform. They used Angular JS and Apex on the Salesforce side and JavaScript for some other things.

Once we had that initial challenge squared away, we started focusing more on future development. We created a more structured workflow that included building our roadmap, logging items that needed work, and managing those logged tasks. Our side handled the logs, and they worked in sprints to make the changes. After about three months, we had completed the first stage of the project and ran a code review. The second stage involved fixing any errors we found during the audit. In the final stage, they worked on new features for us. They also reviewed and repaired our legacy code.

What is the team composition?

We initially worked with three people from their team but ended up with seven, including two Salesforce developers and two NodeJS developers.

How did you come to work with Core Value Inc.?

I’d worked with them at a previous job. I’d been happy with the quality of their deliverables, so when we needed to change contractors on this project, I thought of them. After tasking them with an initial project, we were satisfied that they’d be able to deliver.

What is the status of this engagement?

We started working together in March 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team managed the development at a consistent pace and delivered things on schedule. When we planned the features we wanted to be developed, we’d estimated that it should take six or seven months and that’s about how long it took. Within the span of under a year, we managed to deliver three major releases of our product and are working on the fourth. We’ve successfully installed the platform for one live client and done several demos. We’ve also been able to update successfully for our client without running into any errors.

How did Core Value Inc. perform from a project management standpoint?

I handled the project management overall and coordinated with the project manager/scrum master from their team. He coordinated things on their side and was highly involved in the project. He ensured that the processes from our side were executed correctly and always provided proper metrics for product follow-up. We were always alerted if there were delays or if project components wrapped up ahead of schedule. They did a great job of communicating so we could adjust our priorities, plans, and potential executions as needed.

In terms of communication, we held a sprint planning call at the beginning of each week and a review call at the end of the week. We’d also connect by phone as needed if there were crucial issues that required more detailed discussion. We also used a project management tool to exchange technical details and information that the development team needed. If necessary, we’d also touch base over Slack.

What did you find most impressive about them?

The first version of our platform was built by a legacy team, and when we went to install it for a live client, we realized it hadn’t been properly tested for large volumes of data. We couldn’t proceed until the errors were fixed and the Core Value Inc. team addressed most of those bugs and gaps in the code within one week.

In another instance, we had a partner who installed Salesforce for a client and was supposed to build out some processes on top of our platform. These weren’t built correctly, and we couldn’t connect back to them to get the errors fixed. Our client needed the repairs quickly, so we asked Core Value Inc.’s team to investigate the system. They located the issue, fixed it, and retroactively applied the patches to catch up on all of the data updates that hadn’t happened while the processes weren’t working.

In both of these cases, they took ownership of code they hadn’t built, deciphered the problems, and resolved them promptly. Their reaction time was great, and their technical competency was impressive.

Are there any areas they could improve?

No, not really. We repeatedly adjusted the process throughout our collaboration and the team was always flexible. They were quick to adopt new ways of doing things or handle changes in scope. Some of the team members had weaker English skills, but it wasn’t an issue because they collaborated with those who were stronger. Most of the communication was in writing, so language didn’t impact the project.

Do you have any advice for potential customers?

We worked in close collaboration with the account manager, who did a great job, and that worked well for us. If there are any prevalent issues or bottlenecks, they can help find a solution. Core Value Inc. was always very flexible and proactive in offering assistance.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They didn’t miss any deadlines.
  • 4.0 Cost
    Value / within estimates
    We’re happy with the quality we received.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already referred them.

Development for IT Service Company

“Nothing was too complicated for them, and everything about their process is straightforward.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Ongoing
Project summary: 

Core Value Inc. developed companion software for an existing room booking app. The functionality they designed syncs room booking software to a bespoke booking panel for iPad.

The Reviewer
 
1-10 Employees
 
Belfast, Ireland
Stephen Milner
CEO, AMMI Systems
 
Verified
The Review
Feedback summary: 

A week after launch, there was visible platform growth, while deployment requests increased by 50%. Core Value Inc. established a good rapport with the internal team and was communicative and easy to work with.

BACKGROUND

Introduce your business and what you do there.

I am the founder of AMMI Systems. We build AI chatbots and conversational AI, and we have our own product called UMA. We have been in business for two years and just launched UMA last week.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Core Value Inc.?

We needed some help with software development on our iOS platform.

SOLUTION

What was the scope of their involvement?

Core Value has helped us to build certain components of our product, UMA. We engaged with them quite early on to oversee iOS development. UMA is a bespoke application for iPad, which includes a room booking panel that sits outside a meeting room. They developed the booking functionality to build off of an existing mobile app that syncs to the booking panel.

The entire process, from initial call to completion, took about six weeks. Once we went over the scope, they assigned all the right people and got the project started.

What is the team composition?

We had four people on our team, including a project manager and a number of QA analysts.

How did you come to work with Core Value Inc.?

A mutual contact from our community of software developers recommended them. They were a good cultural fit for us, so we called them. After those initial calls, we decided to work together.

How much have you invested in them?

We have invested around $10,000.

What is the status of this engagement?

The contract started in October 2018. We’re looking to secure a 12-month arrangement to bring them on as a more permanent contractor.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched our product last week and already have multiple deployment requests from customers. In a week, our pipeline increased by 50%, and we’ve seen some platform growth. They were in charge of about 15% of the total product, but their work on the frontend of the iPad application made our work much easier. The design is great, and people really like the visual display. Core Value also did a great job with the backend.

How did Core Value Inc. perform from a project management standpoint?

They are outstanding and deserve high praise. Nothing was too complicated for them, and everything about their process is straightforward and free of any trouble. My CTO communicated with them in daily huddles, and I spoke with them once a week at our regular check-ins. Every time they pushed a release, they gave us a demonstration.

What did you find most impressive about them?

The process was simple and straightforward, and the whole experience was really seamless. They were a pleasure to work with, and our entire team had a very comfortable rapport with them.

Are there any areas they could improve?

I genuinely can’t think of anything they should improve. They’re a great company.

Do you have any advice for potential customers?

Let them show you the way. They have a lot of experience and a solid knowledge base. If you have any issues or doubts, let them help you. They are creative and will work best if you let them be a part of your team.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed anything, and often finished tasks ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    We got value from every dollar we spent. They’re very much worth the price.
  • 5.0 Quality
    Service & deliverables
    It was a pleasure to work with them. They understood everything and gave us what we wanted.
  • 5.0 NPS
    Willing to refer

R&D Services for Legal Solutions Company

“CoreValue Services’ affinity for collaboration and innovation is their greatest strength.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2013 - Ongoing
Project summary: 

As the exclusive software development partner, CoreValue Services provides ongoing R&D support. They recently built a dashboard interface for data integration software and renovated another platform’s UI.

The Reviewer
 
201-500 Employees
 
Dallas Metro Area, Texas
Scott Brinkley
CEO, a360inc
 
Verified
The Review
Feedback summary: 

CoreValue Services has a record for developing cutting-edge software with minimal guidance. There’s no web issue that their disciplined team can’t resolve immediately. They have the perfect amount of commitment, producing effective deliverables at a rapid pace.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a360inc, a technology and outsourcing company that provides services to law firms in the mortgage default marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CoreValue Services?

Our software requires frequent updates to keep up with the ever-evolving legal industry. We needed more resources to manage the changing dynamics.

SOLUTION

What was the scope of their involvement?

As an extension of our in-house R&D team, CoreValue Services assists with prototype and software development. We typically work with the project managers to identify the business need, and their developers use the problem statement to create a solution. Their team also provides ongoing support and maintenance after the products are released.

One of the most recent business intelligence (BI) solutions that they’ve developed is a dashboard platform that aggregates data from disparate systems. They’re currently helping us renovate the UI of an archaic platform that we acquired.

What is the team composition?

Depending on the size of the project, the development team can range from 4–10 programmers.

How did you come to work with CoreValue Services?

They had an existing relationship with an ownership group that we acquired, so we decided to continue business with them. After experiencing their collaborative and innovative philosophy, we decided to make them our exclusive development partner.

How much have you invested with them?

We spend a little more than $500,000 with them annually.

What is the status of this engagement?

The prior ownership group had a decade-long partnership with them before we came onboard in 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Without CoreValue Services, most of our product concepts would be stagnant and ineffective. The quality and accuracy are consistently high; the few defects that occur are immediately remedied.

How did CoreValue Services perform from a project management standpoint?

They have a powerful team of project managers and business analysts who fully-committed to our success. We have an eight-hour time difference, but they use it as an advantage to deliver work for us ahead of schedule.

What did you find most impressive about them?

Although they have full-suite capabilities across the development ecosystem and a solid background in .NET and Salesforce, CoreValue Services’ affinity for collaboration and innovation is their greatest strength. Most vendors need detailed instructions to build a satisfactory product, but CoreValue Services only require a problem statement to develop a viable solution.

Are there any areas they could improve?

They’re wonderful in every respect, but our partnership would greatly benefit from more in-office meetings.

Do you have any advice for potential customers?

Developing strong relationships with their senior leaders has helped us tremendously. To get the most out of the engagement, avoid being overly prescriptive and allow them to take the lead in the conceptual stages.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Auxiliary Mobile, Web & Software Dev for Software Company

“I’ve never been able to find so many developers of this caliber so quickly.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jan. 2016 - Ongoing
Project summary: 

CoreValue Services developers and QA specialists assist in-house staff with web and mobile development. Other projects include Oracle development and support, as well as management of cloud server setup.

The Reviewer
 
201- 500 Employees
 
Morristown, New Jersey
Suhail Mughal
CTO, QPharma
 
Verified
The Review
Feedback summary: 

Affordability and depth of expertise have made CoreValue Services a critical development partner. Their team easily scales to accommodate project size and is equally flexible with scheduling across time zones.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at QPharma.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CoreValue Services?

We do a lot of software development and we couldn’t find enough people with the right skill set, particularly engineers who knew React Native. Hiring costs in the States were also prohibitive, so we wanted to outsource.

SOLUTION

What was the scope of their involvement?

For their initial project, we asked them to build an app for Android and iOS using React Native. We use their developers to create the apps and our in-house team handles maintenance and support after the apps are completed.

In addition to mobile app development, they also do a fair amount of web development and a lot of Oracle development and support, including integration with other applications. One of the biggest projects that they’ve worked on recently involved migrating our data to Amazon Web Services (AWS). Not only were we moving the data, we also needed to implement a disaster recovery setup that would allow us to keep our data in two regions simultaneously in the event of server failure.

What is the team composition?

Our in-house tech lead oversees their developers and QA testers as if they’re part of our team. The number varies depending on the project, but it’s gone as high as 35 people before.

How did you come to work with CoreValue Services?

I knew of them through a colleague at a previous job. Some of their representatives had also approached our CEO about doing work for us. One of the major reasons we decided to hire them, aside from their expertise, was that they had a deep bench in terms of how many developers they could dedicate to a project.

How much have you invested with them?

The cost varies month to month, but the total is probably close to $2 million.

What is the status of this engagement?

We started working with them in January 2016 and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their assistance with our data migration and database replication helped us meet client disaster recovery requirements. Without it, we would have lost business.

How did CoreValue Services perform from a project management standpoint?

Since we integrate their staff with ours, they’re part of our daily status meetings and we touch base with them throughout the day. We’ve also given them access to Jira so they can track tickets directly, much like our regular employees.

It’s fortunate that the time difference in Ukraine is reasonable and we can incorporate their staff into our workday smoothly. The workers are reliable and pretty flexible with scheduling.

What did you find most impressive about them?

I’ve never been able to find so many developers of this caliber so quickly in the States.

Are there any areas they could improve?

While they’re very good working from Ukraine, it would be good if they had local employees available that we could bring in. I’d rather work with their developers for everything, but we sometimes have to use local consultants for things CoreValue can’t do remotely.

Do you have any advice for potential customers?

Make sure you find the right balance between in-house staff and the remote team.

5.0
Overall Score They’re very reliable.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve never had any challenges with scheduling.
  • 5.0 Cost
    Value / within estimates
    They meet our needs and it’s much cheaper than other alternatives.
  • 5.0 Quality
    Service & deliverables
    We’ve never had any problems with the quality of their work.
  • 5.0 NPS
    Willing to refer
    I’ve referred them to other companies already.

.NET Staff Augmentation for Restaurant Software Company

"They have a good grasp of the underlying technology stack, software engineering principles, and design concepts."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jan. 2014 - Ongoing
Project summary: 

CoreValue Services provides IT development and QA using .NET, C#, and F#. Their core role is developing point of sales integrations.

The Reviewer
 
201- 500 Employees
 
New York, New York
Dave Olander
SVP Engineering, Olo
 
Verified
The Review
Feedback summary: 

CoreValue Services work doubles the number of integrations the business can produce and is crucial to its success. Their team quickly understand project requirements and deliver high-quality solutions. Their software testing services are exceptional and set them above the competition.

BACKGROUND

Introduce your business and what you do there.

Olo is a software as a service (SaaS) company that offers a digital-ordering technology product line for the North American restaurant industry. More than 50% percent of public restaurant brands in the U.S. use our platform. We enable digital ordering capabilities for their guests. I am senior VP of engineering, responsible for product development.

SOLUTION

What challenge were you trying to address with Corevalue Services?

We engaged them when we were still a small engineering team. At the time, we wanted to tap the outsourced market as a source of skilled developers to help us accelerate the development of new product features and third-party integrations.

RESULTS & FEEDBACK

What was the scope of their involvement?

We assign their developers to a diverse array of projects. Their team supports us from a development or QA capacity using .NET, C#, F#, and our Amazon Web Services (AWS) platform.

Specifically, their developers are instrumental in helping us build out point of sales integrations for client’s third-party systems. They work with our US-based managers and developers to scope out the specific requirements for any given integration.

What is the team composition?

We work with 10 developers and 6 to 7 testers.

How did you come to work with Corevalue Services?

Our COO had a prior relationship with this vendor. I met with them to get a sense of what they could bring to the table. We brought a couple of developers on board and a good initial experience led us to grow the team.

How much have you invested with them?

Over time we've increased our investment, and have spent over $2 million over the course of our engagement.

What is the status of this engagement?

We started in January 2014 and the work is ongoing.

5.0
Overall Score They meet our expectations, and we have confidence in their work.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They’re attentive to individual commitments will work extra hours if needed. They’re consistent on delivering on time.
  • 5.0 Cost
    Value / within estimates
    They provide great value and strong development work.
  • 4.0 Quality
    Service & deliverables
    They consistently deliver good work, and we have almost no issues with specific capabilities and contributions of their team.
  • 5.0 NPS
    Willing to refer
    It’s been a great experience for us.

Full Salesforce Migration & Dev for Consulting firm

"[W]e say, 'Hey, now we want to do this,' and they understand it and take care of it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Feb. 2013 - Ongoing
Project summary: 

After previous vendors’ failures to provide a cloud-based workflow overhaul, CoreValue Services migrated the client to Salesforce, providing programming, development of new features, and ongoing support.

The Reviewer
 
51-200 Employees
 
New York, New York
Allan Fraser
Director of Information Technology, Milrose Consultants
 
Verified
The Review
Feedback summary: 

CoreValue’s stand-out Salesforce expertise and careful business analysis resulted in a successful workflow transformation. Their agile implementation of new technologies enables ongoing improvement at the speed of client ideas and at the standard of client specs, on time and at a reasonable cost.

BACKGROUND

Introduce your business and what you do there.

I am the director of information technology for Milrose Consultants, an expediting firm in New York City.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CoreValue Services?

Our goal was to transform our entire business and project management functionality from an outdated application to something new and cloud-based that would relieve our reliance on old equipment and software, constant upgrades, etc. We had a previous vendor that worked on a whole other project, which turned out to be a total failure. Actually, before my time, this company spent about $1 million with another company trying to develop this application in something called Catalyst, which ended up failing.

SOLUTION

What was the scope of their involvement?

We migrated an old proprietary software we were using for project management and project accounting to a Salesforce platform. We needed CoreValue Services to do all of the background programming and development for us.

CoreValue Services started by doing a full business analysis in which their team met with the different departments on our team. They had almost daily meetings with each department to determine what the actual workflow was, how they used the old application, and how they could migrate some of the processes to the new application. In some cases, if there were things that couldn’t be migrated, they could instead be improved, duplicated, or eliminated totally if they weren’t necessary. They basically helped us not only improve the workflow but also redo parts of the workflow in a better way.

In our proposal process, a bunch of people create proposals for our clients. They designed and built what we’ve called the Proposal Wizard. (This is within Salesforce Now, and Salesforce does not work this way.) It functons like a wizard that the user can go through step-by-step to build a proposal. It works kind of like TurboTax, where you go from screen to screen and it asks you questions. As you answer those questions, it creates the proposal for you. At the end, it sends the document to the client to be signed. With our input, they developed that to our specification.

What is the team dynamic?

The numbers vary. At one point, we started out with three developers and a couple of QA people. There were also some project managers who were working on documentation because during the whole process, we also had to document everything so that we even  had user manuals for the employees. We started out with a fairly large team plus the teams of people from our side. We even had to meet in person. At one point, they came here. A couple of our people actually went over to their place, which is in the Ukraine. The teams were pretty big. We are still continuing some things at this point with a much smaller team. I would say at one point, we had probably 8–10 people on their side. Now we’re probably down to maybe 2–3 actually. We interacted with multiple resources, but there was one point of contact that we dealt with. For instance, on our end, our project manager dealt with a project manager on their side. Then, in my role as the director of IT, I dealt with one of their lead developers. Each group probably had a point of contact. We spoke daily.

How did you come to work with CoreValue Services?

We selected them through a bid process. They provided not only the best price, but also the best plan/project term. They were able to do it the cheapest and the fastest, and they also seemed to have the best knowledge of Salesforce at that time. There were two other vendors at least that were competing against them. It seemed like some of the more local vendors that we spoke to at the time weren’t as familiar with Salesforce as we thought they would be or should be, considering how big Salesforce is.

How much have you invested with them?

Over $1.5 million.

What is the status of this engagement?

We started working together in January or February 2013, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Based on what they were able to help us accomplish, we have totally transformed our business for greater success because we are able to conduct it from a fully cloud-based perspective. We no longer have to rely on old equipment, old software, and things like that. Ransomware and other current security issues don’t really affect us at all, because our employees have the ability to work fully in the cloud from anywhere. Instead of having to sit at a computer and log in and then connect to an old database server and get documents, our employees can work from the office, from home, from an iPad, from vacation. That’s all due to our transformation and the work we did with CoreValue Services.

How did CoreValue Services perform from a project management standpoint?

Their performance was excellent and still is—we’re still continuing to make improvements and meet on a weekly basis to address changes that our employees ask for. We communicated in in-person meetings, through the JIRA ticketing system, and mainly via Skype.

What did you find most impressive about them?

The most impressive thing about CoreValue is their ability to pick up new technologies really quickly and get them working to our specifications. In addition to Salesforce, we’ve also picked up Drawloop for creating documents, Amazon Web Services for storing our files, and DocuSign for the electronic signatures required on our contracts and proposals. They have been able to pick up everything that we decide on. Like we say, “Hey, now we want to do this,” and they understand it and take care of it. Every day we decide there’s something new we want to do.

Are there any areas they could improve?

Some constructive criticism—I would say all developers do this: At times, things are more developed than they need to be. The thing is, if my job is creating code, I’m going to create code. If you need to correct that code, I’m going to create more code that corrects it. Sometimes you can look for and use things that are already created instead of implementing your own. Things like that, but it’s not a big deal.

Do you have any advice for someone who is looking to use their services?

Be involved. Don’t just hire them and have them do it. Be part of the process and work together.

5.0
Overall Score I’ve had no negative issues that I would be able to point out. We haven’t had any extra costs that we weren’t aware of. There were never any surprise bills. They even sent people over here to train our staff on the applications that they built.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are never late. We work on certain requirements at certain times, and they always seem to meet those requirements.
  • 5.0 Cost
    Value / within estimates
    Definitely a 5, because at the beginning they had the lowest price and most cost-effective solution as far as all the development that we did.
  • 5.0 Quality
    Service & deliverables
    Their services have always been to our specification. Everything they’ve delivered has been as we requested.
  • 5.0 NPS
    Willing to refer
    Very likely to refer them, because we’ve spoken to other Salesforce partners who are selling Salesforce development, and none of them were as easy to work with, or they didn’t know as much, or they just wanted to sell us additional applications.

Staff Augmentation & Web Dev for Retail Company

“Their QA team is very effective... [they] ask the right questions and are thoroughly entrenched in the details and edge cases."

Quality: 
3.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2013 - Ongoing
Project summary: 

CoreValue provided staff augmentation services to an e-commerce startup, including development services for their website, ERP, and multi-channel implementations. This included build out of integrations between business systems and QA services, both manual and automated.

The Reviewer
 
51-200 Employees
 
New York, New York
Product Manager, Retail Company
 
Verified
The Review
Feedback summary: 

CoreValue’s ERP knowledge enabled them to build complex features for a range of vital company processes, including shipping and order management. After early issues with team dynamics and code quality, they are now well integrated and write good, testable code, while always meeting deadlines.

BACKGROUND

Introduce your business and what you do there.

Poppin is a startup disrupting the office furniture and supply space, helping other companies create inspiring workspaces. We started with colorful office supplies like staplers, pens, and notebooks, and have since launched a full range of modern furniture making our priorities more B2B-focused. . I am responsible for product management and technology, overseeing e the product management team, technology roadmap, maintaining our ERP and e-commerce systems, and spearheading all engineering projects. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CoreValue Services?

The CoreValue team originally addressed our lack of an in-house development. They are now helping us in both bandwidth and functional knowledge in key business systems, particularly NetSuite.

CoreValue was our original technology team, before we had dedicated technology employees in-house. We needed help across the full span of technology, getting integrations setup, building out the website, and administering our ERP. When I joined the company almost three years ago, we had a product manager in New York who interfaced with the team of 13 engineers, QA, and project management at CoreValue. 

We have a team in New York working directly with different business units, and the team at CoreValue extends the development efforts. They are subject matter experts in a lot of the systems we use, which are skills you can’t easily find in New York.

SOLUTION

What was the scope of their involvement?

CoreValue picked up where the consultants who set up Poppin’s initial technology stack left off — that company provided a base implementation of our ERP and of our warehouse integration. CoreValue continued building out the ERP and warehouse integration to support the growth of the business. They also built data pipelines for our ERP and EDI providers.

Two years ago when we replatformed our website, some team members took Demandware certification courses to support that replatform. CoreValue augmented our team through the process to help us understand and translate our existing data into the new platform. They also helped train newly hired engineers in our NYC office during that time. CoreValue were pivotal in building out our middleware application. A lot of the initial development and support of this application was handled by that team.

In the last few years, the projects have varied but have been largely dedicated to our middleware application, which is a Java MySQL-based enterprise service bus, order management system, and database. It cleans and translates data between the different systems we have. They helped us expand our systems to support multiple warehouses, add additional warehouse integrations, and support order management. They’ve been our primary QA resource. They’ve helped with automation and manual testing which has been critical for our growth.

What is the team dynamic? 

When we started we had 10 developers and three QA resources, and now we have three engineers, one QA, and a senior director level project manager. Our relationship has gotten closer over the years and they’ve really become an integrated part of our team.

We have a morning check-in where we talk as a team, each member goes through everything that is being worked on and we discuss items that need more information and areas we want to figure out how to approach. 

The things we build are critical to our business, but it’s all done through a team effort. Often times features are handed off in the morning from Ukraine to New York, and in the evening from New York to Ukraine. We have an agile process and they’re very heavily integrated. We have technical meetings during the week where we share ideas, thoughts on improving our processes, or technology changes we want to make.

How did you come to work with CoreValue Services?

CoreValue were hired before I started at the company, but I know they had worked with our former CTO at a previous company.

What is the status of this engagement?

We have an ongoing relationship for staff augmentation, and we don’t plan to end our contract. We used 13 engineers for 2 and a half years and then five to six engineers for 2 and a half years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their ERP knowledge is hugely important for us. There are many situations where something might go wrong, sometimes disrupting customer orders, where the CoreValue team is able to quickly jump in, identify, and fix issues. We’ve been unable to find local resources with those skillsets in New York. 

The price point of their team compared to hiring out engineers in New York has allowed us to have three engineers remotely versus one in the city. We gain efficiency by having people working early in the morning, and the additional coverage of hours they work. 

How did CoreValue Services perform from a project management standpoint?

At first, we had a traditional approach, with our PM at CoreValue giving the appropriate tasks to the appropriate engineers and making sure things got done. In the last two years, we have implemented JIRA and more strict process, so this is all done via tools. Now our NYC team handles the project management with oversight from the CoreValue project team. We have never had any issues with their project management, as it is very strong.

We use Google Hangouts or GChat for communication. Our QA team uses Skype for better screen share. Each night, we also email a highlight reel of what happened that day and anything that we want the team to touch on before the morning.

What did you find most impressive about them?

The majority of the features that we built have been built by CoreValue. They have been great at gaining a complete understanding of all of our infrastructure and being able to really get into complex problems and find solutions. The team is very hard working and they bring a lot of good perspective to the problems we are solving.

They have improved greatly over the last few years around the quality of the code being produced, the depth of knowledge in our domain, and openness to challenge us and to challenge each other to ensure we are putting forward the best solutions.

Their QA team is very effective, picking up new technologies and finding things that even I wouldn’t have found. They test with good detail and consistently ask the right questions and are thoroughly entrenched in the details and edge cases.

Are there any areas they could improve?

When I first started working with them, everyone was very quiet. Something we struggled with is making the team more comfortable so that they feel like a part of the company. The team originally developed with individual styles and did not write unit tests as part of their process. Once we had a team established in New York, we traveled and worked with the team to break through the communication barriers.

 

The 13 resources we started out with would just come in and do the work without asking questions, which doesn’t help us drive the business forward. The team was quiet and all communications was filtered through our project manager. Team members were not thinking about test coverage and code quality, only to get what we were asking for competed. In a modern development process, you really have to have that. Our code quality at the onset was not the best, but it’s greatly improved now. We had to set the standard and work towards it. Those issues go along with the industry from my experience. People want something and they want it quickly

 

That’s always a struggle when you outsource. However, now we have real conversations, and everyone each other personally and professionally so we feel like more of a team and are able to come up with different ideas and have two-sided conversations about features and approaches. They’re open to suggesting new technology and helping to drive our business, rather than feeling like they’re just doing project work for us.

Do you have any advice for potential clients?

I’ve recommended CoreValue a number of times to clients in New York. I would suggest working with CoreValue as well as any offshore team, treat them as a partner instead of throwing requirements over a wall and expecting something back. I would also recommend making the trip to Ukraine at the outset of any engagement. Meeting with the team members, establishing rapport, and setting clear expectations through discussion and pair programming will go a long way. For our team, it changed the dynamic, and led to open channels of communication for all members of the team.

 

4.5
Overall Score Other the initial hiccups, they’ve been a good partner for us.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    More often than not, they finish things quicker than we expect.
  • 4.0 Cost
    Value / within estimates
    They’re not the cheapest, but for the quality of code, they’re pretty good value.
  • 3.5 Quality
    Service & deliverables
    The code quality suffered originally, but now the team writes good testable code.
  • 5.0 NPS
    Willing to refer
    I’ve referred them to associates in the past.

Healthcare Sourcing App Dev

"All of their resources were top quality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. - Dec. 2015
Project summary: 

CoreValue Services provided a complete mobile team to develop a cost-effective health care sourcing app, augmenting internal staff in creating a modifiable solution while adapting to evolving requirements.

The Reviewer
 
Startup
 
Florida
David Koplovitz
Former CTO, M3Health Tech
 
Verified
The Review
Feedback summary: 

Through CoreValue Services’ reliable assistance, the combined group’s workflow soared, prompting a speedier delivery timeline and robust output quality. Their open communication, organized project management, and rapid scaling contributed to a productive partnership.

BACKGROUND

Please describe your organization.

I was the CTO at M3, a startup company in South Florida servicing the health care cost-containment space. We offered multifaceted solutions such as a mobile app, CRM [customer relationship management], and IVR [interactive voice response] to give patients the most cost-effective care in their network. My responsibilities included the development of all our mobile applications and the systems that supported them. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with CoreValue Services?

We were trying to solve several problems for a health care cost-containment application. We were supporting self-insured enterprises such as labor unions and trying to steer users to lower-cost providers or telemedicine options in their area.  

Our biggest challenges were time constraints and lack of local talent, combined with an ever-changing set of business requirements from our internal team. We needed to make a flexible solution that could easily be modified for each client we on-boarded. 

SOLUTION

Please describe the scope of their involvement in greater detail.

Online, CoreValue is basically our partner. They provided us with a complete mobile team including a project manager, a mobile developer, a QA analyst, and even a business analyst at certain points. They augmented our team and provided mobile expertise and development.  

How did you come to work with CoreValue Services? 

They were recommended to me by a friend who’d used them for other projects. I met Igor [President, CoreValue Services] before, and we’d struck up a friendship over the years. I’d been working with him on various projects. After talking to Igor, I felt that CoreValue would be a good fit for augmenting our team. At the time, I couldn’t staff my team quickly or cost-effectively. We had a tight schedule and needed skilled people with a short learning curve. CoreValue provided us with talented people in real-time, and they started pretty much immediately.

We worked on 3 separate projects together: 2 mobile projects using the same backend and 1 data project in parallel. We had 9 resources over the course of the project. I think we released the business analyst after we started the project and had all of the requirements in place. They provided really top-notch people for us.

What is the status of this engagement?

We started working with them in March 2015.  

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We had an Agile project with no final checklist or deliverables. Basically, we were sprinting and burning down our backlog. I was pleased with the process and the product. At the end of the day, those are the only metrics that matter.

CoreValue was able to make a difference in our ability to deliver. They provided the right talent and thought leadership to help us make the right decisions as far as design and implementation.

How did CoreValue Services perform from a project management standpoint?

They were excellent. I basically delegated the responsibility of managing the project to our Scrum master, which worked really well. CoreValue was really part of my team, not a vendor. We coordinated through daily scrums, worked closely together, and kept open communication.

What distinguishes CoreValue Services from other providers?

All of their resources were top quality, and they really focused on delivery. I like to inject a lot of levity into the process, but sometimes they don’t always get my humor. They’re very serious people who’d prefer to focus on the requirements. 

5.0
Overall Score I really have no complaints.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always prompt for planning sessions.
  • 4.5 Cost
    Value / within estimates
    The value for money is high.
  • 5.0 Quality
    Service & deliverables
    We had a full-time QA person from CoreValue who was instrumental in driving quality across the project. He even helped with the user stories in order to meet the test criteria from the outset.
  • 5.0 NPS
    Willing to refer
    I'll absolutely use them again!

Salesforce Integration Web Dev

"I’ve never encountered one scenario where they weren’t able to help or find a solution."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2008 - Ongoing
Project summary: 

Corevalue augments an internal team to develop, enhance, and troubleshoot their Salesforce instance. They also provide consulting and assistance when development issues arise, especially in website hosting.

The Reviewer
 
201-500 employees
 
New York, New York
SVP of Marketing and Sales, Staffing Agency
 
Verified
The Review
Feedback summary: 

Corevalue is consistent and flexible. Their contributions have allowed for business growth and ongoing innovation, and they can scale based on need. Corevalue has always been able to help problem-solve, and they’re proactive in communication. They’re highly reliable, responsive, and transparent.

BACKGROUND

Introduce your business and what you do there.

I am the SVP of marketing and sales operations for a tech and digital marketing staffing firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Corevalue Services?

We are trying to continue to innovate our instance of Salesforce.com, as well as utilize their resources to enable a more stable team that can keep up with our changing demands for different cloud technologies.

The challenge was that we would always have a Salesforce.com admin, but because we didn’t have enough of a team, we weren’t able to retain them. So, utilizing Corevalue has enabled us to innovate our instance of Salesforce.com and the other technologies we use built on the force platform, so we can innovate further. We didn’t have enough budget to warrant hiring full-time developers, admins, and business analysts. Instead, we utilized them for offshore support as a managed service.

SOLUTION

What was the scope of their involvement?

They’re developers, so it was pretty straightforward. We had a need to develop our Salesforce.com instance, and that’s what they do. We are able to troubleshoot with them. They also help us with our website hosting. They don’t host our website, but they troubleshoot if anything goes wrong from a technology standpoint. We have their expertise as a resource, and I’ve never encountered one scenario where they weren’t able to help or find a solution.

I don’t do the day-to-day with them any longer, so I don’t know the makeup of their team. I know we’ve got a nice-size team, with a main project manager on our account. From there, work gets delegated out, and it flexes up and down depending on our monthly needs. We interact with them daily.

How did you come to work with Corevalue Services?

I was not a part of that process. We’ve been utilizing them for at least 9 years now. I’ve been with this company for 9 years, but I took over the relationship probably 8 years ago. I think their tech skills, as well as their price, were factors in the selection process.

How much have you invested with Corevalue Services?

I’m not at liberty to talk about that.

What is the status of this engagement?

We’ve been partnering with them for nearly a decade, but I don’t know exactly when it started.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We went from 1 office to 10, and the scalability needed there from a systems standpoint is quite robust. We’ve been able to constantly innovate and keep up with our growth as a result of partnering with them. Trying to retain a Salesforce anything, any title within the Salesforce ecosystem, is virtually impossible when it’s a one-man show. There’s far too much competition out there for them to get other jobs, as well as to work in an environment where they’re constantly learning and growing. So, our challenge, as an organization that needed Salesforce support, was to find a solution where we’d be able to work with them as the years progressed. That’s what we’ve been able to do as a result of partnering with them.

How did Corevalue Services perform from a project management standpoint?

They’re fantastic. The work is always delivered on time and within budget. If there’s ever a change to any timeline, they’re always very responsive and very proactive in letting us know. There have never been issues in not meeting deadlines or budgets without knowing about it.

What did you find most impressive about Corevalue Services?

It’s their ability to troubleshoot. There’s never been an issue where they weren’t able to solve the problem, or at least do their best to enable solving the issue. Whatever we encounter, they can handle it.

Are there any areas Corevalue Services could improve?

No. Partnering with them has changed our company’s life. I can’t tell you how much they’ve empowered us to be able to meet our different challenges and to really innovate around our go-to-market strategy as a result of partnering with them.

Do you have any advice for potential clients of theirs?

I’d say to just use them; just go for it. They’re great, so just test them to see what they can do.

5.0
Overall Score I can’t speak highly enough. They’ve propelled my career forward because I don’t have the technical skills to explain how to do something, or even conceive if it’s possible. I’m able to dream up an idea, share it with them, and they can make it happen.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If they’re not able to meet a deadline, they let us know well in advance. Their communication is extremely transparent. I’ve never felt let down by them.
  • 5.0 Cost
    Value / within estimates
    Salesforce resources are very expensive, and it’s a very tight and narrow market. They come in at a very fair pricing model.
  • 5.0 Quality
    Service & deliverables
    It’s everything that I already mentioned.
  • 5.0 NPS
    Willing to refer
    Highly, that’s why I’m giving this review.