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The No Bulls*t Agency

4.8
3 reviews

Complex Creative is a full-service creative agency providing everything associated with a high-performing, bespoke WordPress website. As a new company, this may start with a brand strategy and brand identity to ensure your company is appropriately represented to your target audience. 

 

Once this is established, we create a bespoke design for your WordPress website, ensuring you stand out from your competition. This design is then converted into a custom theme based on WordPress, so you have all the benefits of the world’s leading CMS tailored to your needs. 

 

We stand out from other WordPress agencies as we continue the service after the site is live and perform maintenance and security updates. Plus, we teach each client how to make edits on their own site, saving them thousands of pounds in developer fees. 

 

Additionally, we are available for complementary services such as SEO and copywriting work that will further enhance the success of the website.

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$1,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2019
Show all +
London, United Kingdom
headquarters
  • Floor 30 Leadenhall Building, 122 Leadenhall Street
    London, LND EC3V 4AB
    United Kingdom
    +443330119628

Portfolio

Key clients: 
Pirelli, Ministry of Defence, UNICEF, Britain's Next Top Model
Britain's Next Top Model - All Creative Content Image

Britain's Next Top Model - All Creative Content

Complex Creative managed all the creative content for the hit TV show Britain's Next Top Model. This included managing the website, creating email campaigns, creating and managing social media content and working on the SEO. 

UNICEF Website Image

UNICEF Website

Complex Creative designed and built a website for UNICEF's Next Gen London, which helped them raise money for their worthwhile causes. 

Pirelli HR Website Image

Pirelli HR Website

Complex Creative was responsible for creating engaging content to attract prospective candidates to the Pirelli HR website. 

 

 

Reviews

4.8
3 reviews
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Branded Press Kit Design for TV Show

“I’ve been consistently impressed with London Creative Design’s creative approach to all our briefs.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018 - June 2015
Project summary: 

London Creative Designs created a press kit for a new TV show. Designed in line with brand guidelines, it showcases promotional photography and the show’s 'key art.’ Multiple translated versions were also created for global markets.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Comms Consultant, Media Relations Company
 
Verified
The Review
Feedback summary: 

Adhering to a clear, efficient workflow, London Creative Designs rapidly designed and produced a flawless press kit. The aesthetic perfectly reflected the channel brand identity and the required messaging. The design worked seamlessly for the translated versions which were used across Europe and Latin America.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company provides communications and media relations services for a range of clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire London Creative Designs?

We engaged London Creative Designs to create a press kit for the new season of a popular TV series to launch across our client's global television network.

What were your goals for this project?

Our press kits are delivered digitally to media across the world. While adhering to a basic 'house style' in format, they must present the content creatively, reflecting the design identity of a new season and its promotional photography and key artwork. 

Critically, the kits are translated into multiple languages for international markets. The primary goal of this endeavor is to excite media contacts while presenting information clearly and coherently across its multiple versions.

SOLUTION

How did you select this vendor?

Having worked with London Creative Designs on previous projects, I was confident they could deliver on this brief. Our previous work had been predominantly technical in nature. Even though this was a new type of project, I knew they were the right team. I’ve been consistently impressed with London Creative Design’s creative approach to all our briefs.

Describe the project in detail.

At the start, we gave London Creative Designs with a written brief and assets like key art, photography, and copy in several translations. We held briefings to discuss our requirements using previous examples as a guide. After they sent us Initial layout specs, we responded with verbal feedback. Upon our approval, they swiftly moved into the execution phase to produce a completed press kit.

What was the team composition?

Our point of contact, Sabrina (Director, London Creative Designs) managed the project in its entirety. She remained accessible and highly communicative throughout our engagement.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Upon delivery, our client was highly impressed with the standard of design. London Creative Design designed a press kit that’s ideally in keeping with the TV show’s identity. We approved it without amendments and disseminated it for use by media relations teams across Latin America and Europe.

How effective was the workflow between your team and theirs?

The team’s workflow was highly efficient. London Creative Design worked diligently to swiftly deliver all our requested design developments and amendments.

What did you find most impressive about this company?

LCD provides a fast, efficient and highly competent service.

Are there any areas for improvement?

From my perspective, there are none.

5.0
Overall Score London Creative Designs produced faultless work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was delivered on time.
  • 5.0 Cost
    Value / within estimates
    Their prices and incredibly reasonable.
  • 5.0 Quality
    Service & deliverables
    Their creative and impactful designs presented detailed information with a high level of clarity.
  • 5.0 NPS
    Willing to refer
    I'm very likely to do so.

Update & Reinstallation for Multiple Websites

“I was impressed by the number of hours they put in. They spent a lot of late evenings getting everything running.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2018 - Mar. 2019
Project summary: 

After multiple websites for third-party clients stopped working, London Creative Designs reinstalled the sites and resolved any hosting issues. They also made updates and recovered legacy data. 

The Reviewer
 
1-10 Employees
 
France
Maarten van Dorst
Partner, BEEVEEDEE
 
Verified
The Review
Feedback summary: 

London Creative was committed to getting the sites live, working long hours to complete the project. They performed well and were involved throughout.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a partner and creative director at BEEVEEDEE. We’re an advertising agency specializing in content creation for copy and videos, brand stories, and marketing strategies. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire London Creative Designs?

We engaged London Creative Designs to reinstall a few of our clients’ websites that suffered from major issues due to updates and bad hosting. 

What were your goals for this project? 

We wanted to get all of our sites running properly again.

SOLUTION

How did you select this vendor?

We found them through our network. 

Describe the project and the services they provided in detail. 

London Creative Designs took charge of the old websites, moved them over to a new host, and identified why certain sites weren’t accessible or visible. Afterward, they updated everything and recovered old data.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Because of London Creative Designs, we were able to provide our clients with positive results and working websites. 

How was project management arranged and how effective was it? 

The project management was very effective. They were involved in the highest degree. 

What did you find most impressive about this company? 

I was impressed by the number of hours they put in. They spent a lot of late evenings getting everything running.

Are there any areas for improvement?

No, nothing comes to mind.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Blog for Horse Racing

"They were creative and very responsive to tweaks and changes that I requested." 

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4.5

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2017 - Jan. 2018
Project summary: 

London Creative Design created a WordPress blog, involving several pages. 

The Reviewer
 
1-10 Employees
 
Lancashire, UK
Jason Heavey
Journalist, Racing Up North
 
Verified
The Review
Feedback summary: 

Initial users have been impressed. London Creative Design communicated well throughout the entirety of the projects and were highly creative. They also responded promptly to requests for changes. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder of Racing Up North, a horse racing blog.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire London Creative Designs?

I needed someone to design and develop a new website from scratch.

What were your goals for this project?

I wanted to create an eye-catching and user-friendly WordPress blog. 

SOLUTION

How did you select this vendor?

I chose this company via the online marketplace PeoplePerHour, based on its strong feedback and reviews.

Describe the project in detail.

They build a website comprising several pages.

What was the team composition?

I liaised with LCD’s Director on a one-to-one basis.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Initial feedback from my readers has been very good.

How effective was the workflow between your team and theirs?

Their communication was excellent throughout.

What did you find most impressive about this company?

They were creative and very responsive to tweaks and changes that I requested.

Are there any areas for improvement?

Nope, I can’t think of anything.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer