What evidence can you share that demonstrates the impact of the engagement?
CNA International IT was completely engaged and ensured that candidates’ skill sets matched our requirements. They had a close relationship with their candidates, which helped us assess each potential hire. What’s more, the team delivered for the Eastern European market; I would hire them again for that region. They maintained our trusting relationship with open communication, no matter how the process unfolded. That strong bond between teams was important for a staffing partnership.
How did CNA International IT perform from a project management standpoint?
We communicated via Skype, phone, and messaging to offset the volume of email in my inbox. The team was professional, prompt, and responsive. They used email only as a secondary point of contact.
What did you find most impressive about them?
CNA International IT took pride in their work and ownership over the process. Their staffing approach included recruitment events across Europe. The team didn’t just find candidates; they created a whole culture around the tech space.
Are there any areas they could improve?
No. We are in a niche field with a small market of talent and expertise. There’s nothing the team could have done to increase that pool because we expect candidates’ skill sets to be exceptionally deep and wide.
Do you have any advice for potential customers?
Set up a video chat with CNA International IT to understand their process and the relevant talent pool. That interaction will create a great foundation for the rest of the relationship. They work hard for all of their clients.
After listening to feedback, the CNA International IT team improved the resources they found and provided good candidates for interview. They were dedicated, professional partners that always kept on top of the project’s progress.