Custom & Automation Web Solution Experts

CMS Website Services is an innovative, promising IT & Software designing and development service provider headquartered in Raleigh, North Carolina, USA, along with a strong presence in UK, Asia, Singapore, and UAE.

The company offers a wide range of front-end and back-end IT services, including web designing, digital marketing, and mobile app development integrated with the latest technological trends. For organizational management and development, CMS offers Technology Awareness programs, Automation software development, and Blockchain technology to enhance efficiency, increase productivity, and reduce the operational time.

While we are apt at various technologies, we have proved our tech expertise pro in Drupal by developing more than thousands of Drupal projects for our diverse clientele ranging from start-ups to reputed universities.

In the last 10+ years, we successfully delivered an ample amount of SMEs & enterprise-grade based projects in major industries like healthcare, media and education, government and non-government organizations, financial companies, and corporate conglomerates.

Our Promise

With our innovation, we promise better performance, easy interface, and future scalability in our software and web/mobile products while working on the root level to help global businesses by taking full advantage of our multi-platform IT skills.

Key services

Software Development Services

IT Infrastructure Development & Management Services

UI and Front-End Development

Digital Marketing Services

Technology Awareness Programs

Automation software development

Blockchain technology

Mobile app development

If you too want to take your business to the new heights, then contact us or just send us an e-mail at [email protected]

 
$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2005
Show all +
Raleigh, NC
headquarters
  • 4801 Glenwood Ave. Suite 200
    Raleigh, NC 27612
    United States

Portfolio

Key clients: 

Some of our key clients include: Bernard Health, MD Logic, Needo USA, Bcause, Vance Granville Community College, North Carolina State University, Stanford University, Stradix, Columbia University | Lamont-Doherty Earth Observatory (LDEO), Ocean County Library, and Rolling Plains Management Corp.

GEAUGA COUNTY JOBS & FAMILY SERVICES Image

GEAUGA COUNTY JOBS & FAMILY SERVICES

The organization is strongly connected to the public at the ground-level in America. Now, with the website, everyone can positively expect them to connect online outside America to serve people better, especially the children. Website FeaturesHigh Responsiveness: The website runs on all platforms like Windows, Mac OS, iOS, Android, Ubuntu, etc.

Easy Content Management: Displays content efficiently and beautifully in

different web layouts. Content migration was successful!High Securities: It resolves various security vulnerabilities for a secured online business.Ease of Integration: The website has free technical workshops & job/training assistance.Multilingual accessibility: The website offers translation in English, French, German, Spanish, Japanese, etc.
Needo USA Image

Needo USA

Needo USA is a property management software which helps property managers and contracters organize and manage all aspects of the work flow process from subcontractor to accounts receivables manager, Organize property, Job pricing, scheduling,Property estimates, invoices etc.

The software consists of two major accounts:-

1.) Property management Company Account (PMC)

2.) Contractor company account

(CC)

Major Features performed through this software are :-

1.) Contractor Networking

2.) Cost Management

3.) Quick Estimates

4.) Calendar Scheduling

5.) Fast Invoicing

 

 

Bcause (Full-stack cryptocurrency ecosystem) Image

Bcause (Full-stack cryptocurrency ecosystem)

Bcause LLC is building the world’s first full-stack cryptocurrency ecosystem, which will include a digital mining facility, spot market, regulated derivatives exchange and clearing house. Bcause has filed with the U.S. Commodity Futures Trading Commission to become a designated contract market (DCM) and intends to file with the Commission to establish a derivatives clearing organization (DCO).

We have developed the

front-end for bcause client's and developed the back-office for bcause staff's and admin's, Where they control the clients details, balance information, deposit and withdrawal the funds and get the transaction history and can do the trading.

Services provided:

Developed frontend and backend.

Responsive Web Design

Laraval Developement

Remote procedure call (RPC) system

 

Bernie Portal Image

Bernie Portal

Bernie Portal is a comprehensive insurance portal which allows employers to easily set up insurance benefits and employees to sign up for insurance plans that fit their individual needs. It took just over 3 years to develop and launch the Bernie Portal, making this the longest project that we have worked on to date. Not to mention that we continue to provide expert Drupal services and have been for the last 7

years and counting.

If you are looking to build a website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

MidlevelU Image

MidlevelU

MidlevelU is an online forum to support nurse practitioners from the beginning of their education throughout the ups and downs of the NP career. MidlevelU's program for nurse practitioners helps facilitate the transition from education to practice for new graduate NPs.

In addition to creating MidlevelU’s first website, we have provided them with ongoing design and development services for the last 4 years. Most

recently, we helped them to set up an ad platform that served as a second revenue stream for MidlevelU.

If you are looking to build a website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

Lamont-Doherty Earth Observatory (LDEO) | Columbia University Image

Lamont-Doherty Earth Observatory (LDEO) | Columbia University

The Lamont–Doherty Earth Observatory (LDEO) is a research unit of Columbia University. Lamont came to us in need of an upgrade to the latest and most stable version of Drupal. Although this was a purely technical upgrade (Drupal 6 to Drupal 7), Lamont also needed to convert their existing theme into a responsive theme to meet mobile demand.

Lamont now has a fully responsive website that can be seamlessly viewed on any

device. And as a result of their upgrade, they are now taking advantage of the many benefits that the Drupal 7 offers including more power, flexibility, better performance, and security.

If you are looking to build a website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

MD Logic EHR Image

MD Logic EHR

The MD Logic EHR software is exclusively engineered to save time and maximize efficiency when navigating your patient’s electronic health records.The software enables a physician to see more patients in less time by automating the collection of health data. 

CMS Website Services has a long-standing relationship with MDLogic and we've had the opportunity to work on several projects with them. Besides a fully

content-managed corporate website, we've worked together to build an online health record database for MD Logic's clients, allowing patients easy access to their own records and reports. CMS has also provided a full suite of graphic design services along the way, whether it be for brochures, tradeshow banners, or promotional campaigns.

If you are looking to build a website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

Stanford University Image

Stanford University

Stanford University is a private research university in Stanford, California. We developed their designs into responsive Drupal themes which are currently being used by various departments at Stanford University. 

This template system is now reused by various departments at Stanford University.

If you are looking to build a website like this contact us at 

rel="nofollow">[email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work
Rolling Plains Management Corporation Image

Rolling Plains Management Corporation

Rolling Plains Management Corporation is a private non-profit community action agency which provides services to qualifying individuals in 28 counties of the north central area of Texas bordering the Red River. These services are Child Care, Child Care Assistance, Head Start & Early Head Start, Child Nutrition etc. 

CMS Website Services rebuild the website as well as updated the existing Content management system

with Drupal. RPMC now has a mobile responsive site with a clean code base. The new website incorporates the latest web technologies and can handle any type of media that RPMC needs in order to convey their vision and message.

If you are looking to build a website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

Vance–Granville Community College Image

Vance–Granville Community College

Vance–Granville Community College is a community college in North Carolina, the United States serving Vance, Granville, Franklin, and Warren counties. We redesigned, redeveloped and enhanced their website with new features like responsive design using Drupal 7. Our team worked closely with VGCC to export all of the older content and combine it into a single unified database for use on their new website.

If you are

looking to build a website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work
The Ocean County Library  Image

The Ocean County Library

Ocean County Library is a public library, includes over 1.3 million volumes and consists of print books, eBooks, audiobooks, magazines, music, DVD’s, video games and local history materials. CMS Website Services redesigned their new library website because the old design of their site was old, cluttered, and not responsive to mobile devices. 

At present, the OCL website is mobile-friendly and now able to adjust to any

screen size, no matter the device used. A more intuitive navigation allows users to find information and gain access to things like digital subscription databases, eBooks/eAudio. The final design meets W3C accessibility guidelines and meets ADA Compliance.

If you are looking to build a website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

 

APK Decompiler Image

APK Decompiler

APK Decompiler allows users to extract the APK files from any application that is installed on your device and save it to your SD card. With this app, the user can extract APK files from installed apps, easily share applications with others, take a backup of your applications, bypass Google Play to get new version updates of apps, uninstall apps directly from APK Decompiler, and easily reinstall any application that was

deleted.

If you are looking to build a Mobile application like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

Sullair Image

Sullair

Sullair is a Hitachi group company which and its website serves different international markets, including their Global, American, Asian, Australian, and European markets. We redeveloped Sullair’s sites, where each site was connected in a multi-site, multilingual structure allowing Sullair to run all of their sites (with different themes/content/users) from the same source code base. As a result, Sullair now has a way to manage

all of their sites from a central command as well as from their respective sub-admin users.

If you are looking to build a website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

Everdata Backup Image

Everdata Backup

EverData Backup facilitates to take a backup of all important phone data, like bookmarks, call-logs, short messages, user-dictionary, playlists, settings, contacts, etc. 

If you are looking to build a Mobile application like this contact us at [email protected] or visit our other featured work here: 

href="https://www.cmswebsiteservices.com/work" rel="nofollow">https://www.cmswebsiteservices.com/work
 Black Star News Image

Black Star News

Black Star News a leading news source for the African American community.CMS Website Services took their old website and revamped it with a bold new look that focused on the most compelling news stories that hit each day. CMS also helped bring in a more personal element to the site using author biographies and we integrated ways of sharing and spreading the BSN message via social media links.

If you are looking to build

a Website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work
Inifdati Image

Inifdati

Inifdati is an IT service providing company. CMS Website Services built their site to allow Inifdati team to frequently update and manage their content.

If you are looking to build a website for your business contact us at [email protected] or visit our other featured work here:

rel="nofollow">https://www.cmswebsiteservices.com/work
North Carolina State University - Plant Pathology Image

North Carolina State University - Plant Pathology

The Plant Pathology Department of North Carolina State University is one of the best Plant Pathology departments in the world, but they had an outdated, static website.

CMS Website Services was hired to redesign their site and integrate a new content management system to empower the Plant Pathology staff to collaboratively manage their own content.

If you are looking to build a Website like this contact us at

href="mailto:[email protected]" rel="nofollow">[email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work
Mood Notebook Image

Mood Notebook

Mood Notebook allows users to track mood throughout the day, whether they are feeling happy, sad or anxious. Mood Notebook gives a safe place to write down the thoughts and emotions as they happen. Users can use these entries to help users analyze what triggers their moods so that they can gain a better understanding of themselves.

If you are looking to build a Mobile application like this contact us at

href="mailto:[email protected]" rel="nofollow">[email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work
MidlevelU Mobile Application Image

MidlevelU Mobile Application

MidlevelU is an online forum to support nurse practitioners from the beginning of their education throughout the ups and downs of the NP career. MidlevelU's program for nurse practitioners helps facilitate the transition from education to practice for new graduate NPs.

In addition, we have provided them with ongoing design and development services for the last 4 years. Most recently, we helped them to set up an ad

platform that served as a second revenue stream for MidlevelU.

If you are looking to build a Mobile application like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

RES Software Image

RES Software

RES Software enables IT to centrally deliver, manage and secure the key elements of a user's computing experience, independently of their work styles and devices.

If you are looking to build a Software like this contact us at [email protected] or visit our other featured work here:

rel="nofollow">https://www.cmswebsiteservices.com/work
 Community Care of North Carolina Image

Community Care of North Carolina

Community Care of North Carolina is the largest, longest-running medical home system in the country.CCNC works with communities throughout North Carolina to establish financially-sustainable, integrated groups of local providers -- including physicians, pharmacists, care managers and community-based support specialists. 

If you are looking to build a website like this contact us at 

href="mailto:[email protected]" rel="nofollow">[email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work
University Of California - Santa Cruz Image

University Of California - Santa Cruz

The UCSC Department of Sustainability is responsible for ensuring the healthy environment of the university campus. They needed a new website to help them educate the university community on their practices as well as showcase student projects. With a large number of people involved and a large amount of content to accommodate, we helped develop the site into a comprehensive solution for all the information needed. Using a CMS

allowed the USCS staff to add content into the future.

 

If you are looking to build a Website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

Secure Identity Systems  Image

Secure Identity Systems

SIS is a provider of credit card issuing and processing to financial institutions across the country, in order to better address the rampant fraud and authentication issues that are inherent to the financial industry. 

CMS Website Services got the opportunity to redesign the SIS website and given a new interface for the users. After redesigning the website, CMS team enhanced the website functionality over the period of

time, as per client requirements.

If you are looking to build a Website like this contact us at [email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work

FNB Merchants Website Development  Image

FNB Merchants Website Development

CMS build a solution for FNB client to make merchant sales and billing easy and secure with the bank. CMS got the opportunity to build the software from scratch by following all the rules, standards and securities for development of this application as per bank nomes. CMS is still providing the maintenance services for the client.

If you are looking to build a Website like this contact us at 

href="mailto:[email protected]" rel="nofollow">[email protected] or visit our other featured work here: https://www.cmswebsiteservices.com/work
GEAUGA COUNTY JOBS & FAMILY SERVICES Image

GEAUGA COUNTY JOBS & FAMILY SERVICES

The organization is strongly connected to the public at the ground-level in America. Now, with the website, everyone can positively expect them to connect online outside America to serve people better, especially the children.

Reviews

Sort by

Website and App Development and Design

"They provide excellent customer service."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2012 - Mar. 2019
Project summary: 

CMS Website Services, LLC did full-stack development of a website and a mobile app, with a focus on navigation and visual design. They continue to provide maintenance.

The Reviewer
 
1-10 Employees
 
Nashville, Tennessee
Erin Tolbert
Owner / Founder, MidlevelU, LLC
 
Verified
The Review
Feedback summary: 

The finished website has drawn in more customers by attracting a larger online audience. Expect a partner with an accommodating style of work who can make ongoing updates and changes to a product. They’re tenacious and quick to respond to any issue.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner and founder of a firm that provides career support for nurses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMS Website Services, LLC?

I needed design and development of my website, along with mobile app development.

What were your goals for this project?

I want a site with an easily navigable layout and an attractive visual design to support content presentation.

SOLUTION

How did you select this vendor?

I was referred to them by previous clients of theirs.

Describe the project and the services they provided in detail.

They designed and developed our website and provide ongoing maintenance. They also developed our mobile app.

What was the team composition?

We worked with a web designer and a small team of developers. A designated team member served as the single point of contact on their end.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They created a great product for our business. The site has anchored our company by presenting content in a manner that attracts a large audience so we can make them aware of the other services we provide.

How was project management arranged and how effective was it?

Their project manager ensured everything went smoothly. We communicated through Basecamp, which made things very organized and easy to track. They’ve been easy to work with and responsive to our requests.

What did you find most impressive about this company?

They provide excellent customer service. CMS is always prepared to make updates and changes to our website and app. They’re responsive to requests and easy to communicate with. If a problem arises, they work as hard and as quickly as they can to identify a solution.

Are there any areas for improvement?

No, we’re very happy with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal Development for Public Library System

“They easily adjusted to our organization’s unique internal methodology.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun. 2016 - Jun. 2017
Project summary: 

CMS Website Services refreshed an outdated website, made it accessible to persons with disabilities, and organized its convoluted layout. They recalibrated the navigation with UX and ADA compliance in mind.

The Reviewer
 
11-50 Employees
 
New Jersey, USA
Project Lead, Public Library
 
Verified
The Review
Feedback summary: 

The team offered flexible management and responsive contact. Instating ADA compliance preempts liabilities and fosters an inclusive environment for all library patrons searching for digital materials. The new mobile responsive platform can be accessed on any device, including screen readers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the assistant technology manager for a public library. Our digital county library system is spread over 21 locations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMS Website Services?

We had an aging website that was, in short, a mess. We had a group of staff who worked in IT both in and outside of the organization. Together, we researched a number of websites and providers to establish our scope. We needed to address two things. Our old site was not Americans with Disabilities Act (ADA) compliant. As a public library, it’s important for us to make these accommodations. Secondly, the site wasn’t mobile responsive. In fact, it looked terrible on smartphones based on our analytics.

SOLUTION

What was the scope of their involvement?

CMS Website Services made our site mobile responsive so it could work on any device. They built our platform using Drupal 7 with a Microsoft SQL backend. As a team internally, we analyzed and pared down all of our content. The team helped streamline every aspect of the platform. We collaboratively brainstormed the best way to showcase our digital content. Matt Mroz (Lead Designer, CMS Website Services, LLC) helped us would come up with ideas. They excelled at incorporating our feedback.

What is the team composition?

I worked with a project manager, developer, and a designer from CMS Website Services. A few auxiliary resources supported their work.

How did you come to work with CMS Website Services?

We discovered a site we liked and wanted ours to have a comparable design. After reaching out to the business owner, they referred us to CMS Website Services.

How much have you invested in them?

We invested between $25,000–$50,000 in this project.

What is the status of this engagement?

We worked with CMS Website Services from June 2016–June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Counterintuitively, one of our best results was decreased page views. In reality, this is a benchmark of success for streamlining the UX and purchasing process. Previously, users had to click five different links to access our product catalog. This needless effort would show up as five distinct page views. Rather than indicating that users were electively spending more time on our site, it was really a testament to the poor navigation.

CMS Website Services designed most features with this problem in mind. They made our information and products easily accessible. Customers no longer have to waste time searching for what they want to buy. In line with our original objectives, they also our entire site ADA compliant. It can now be accessed and read on screen readers and has substantially expanded functionality compared to the old version.

How did CMS Website Services perform from a project management standpoint?

Overall, I was pretty happy with the workflow. I served as my in-house team’s project lead in addition to my other ongoing duties. The team seemed to work the most at night, and our working hours overlapped somewhat in the mornings.

Our communication style was quite different for each stage. During the design phase, we held several meetings and phone calls. The development phase involved minor contact through Basecamp and a more straightforward execution of the scope.

What did you find most impressive about them?

CMS Website Services was responsive and flexible about contacting us and managing the project. They easily adjusted to our organization’s unique internal methodology. We’re very used to completing projects in-house.

Are there any areas they could improve?

No. I can’t think of anything.

Do you have any advice for potential customers?

Do some research to define your goals. I would have done a couple of things differently in hindsight, which is no fault of CMS Website Services.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multi-Project Custom Software Development for Nashville Insurance Agency

They’ve delivered comprehensively, every single time.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Sept. 2008 - Ongoing
Project summary: 

Over the long-term partnership, CMS Website Services has delivered projects involving Laravel, Drupal, and several other libraries. Developers usually write code in a PHP language.

The Reviewer
 
51-200 Employees
 
Nashville, Tennessee
Alex Tolbert
Owner, Bernard Health
 
Verified
The Review
Feedback summary: 

The team deftly maneuvered between project management tools. Programmers are committed to staying abreast of emerging tech. They consistently work to improve their development skills. Communication is consistently responsive. CMS Website Services is a smart, proficient, and dependable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of Bernard Health.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMS Website Services?

Our development needs usually exceed our in-house capabilities. We needed a reliable new partner. Previous vendors I’d worked with had disappeared mid-project.

SOLUTION

What was the scope of their involvement?

They delivered our flagship project BerniePortal, an online HR platform for small businesses. CMS Website Services has proficiently executed all our requests, which involve several technologies. The programmers write code primarily in PHP. Some of our projects were built on Drupal. We recently started using a Laravel framework. The development team has worked with several different libraries.

What is the team composition?

The team of more than 10 resources includes developers and project managers.

How did you come to work with CMS Website Services?

We interviewed several potential development firms. Ultimately, we chose CMS Website Services based on their strong references. They exhibited reliability and a depth of knowledge and skill.

How much have you invested with them?

We’ve spent between $1 million-$10 million on their services.

What is the status of this engagement?

We started working together in September 2008 and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CMS Website Services values our projects as if they were their own. They’ve delivered comprehensively, every single time. The developers are comfortable working with a variety of different platforms and technologies. I can contact them day or night, and they’ll promptly address our needs.

How did CMS Website Services perform from a project management standpoint?

They do a tremendous job of organizing the project. We currently use GitHub and a tool called Waffle. In the past, we’ve used Basecamp and Pivotal Tracker. They’re flexible about the project management tools we use.

What did you find most impressive about them?

CMS Website Services is extremely dependable. I trust that any project we start together will get delivered. We’ve had prior contractors fail to fulfill promises. The team consistently works to expand their technical skills. My lead developer noted how thoroughly they stay informed about Laravel.

Are there any areas they could improve?

If we ever miss a targeted release date, it’s usually related to in-house problems. We are constantly working to improve our communication and protocols.

Do you have any advice for potential customers?

Keep in mind that you are the subject matter expert for your project. It’s easy to take industry-specific knowledge for granted. Explicitly communicate and document the scope rather than leaving it open to interpretation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I do so all the time.

Drupal Development for Organic Health and Beauty Product Company

“Each website redesign they've done has led to an increase in traffic and productivity.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2010 - Ongoing
Project summary: 

CMS designed and developed a Drupal website, including e-commerce capabilities. They continue to provide website redesign, hosting, and I.T. support. 

The Reviewer
 
1-10 Employees
 
Jericho, New York
Karen Ostrach
Owner, Good Earth Beauty
 
Verified
The Review
Feedback summary: 

The website they manage is well-designed and continues to see a steady increase in traffic. Thanks to their 24/7 support, bugs and issues are addressed swiftly. Their affordability, responsiveness, and reliability sets them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner and founder of Good Earth Beauty, a website offering natural products. I also have an Amazon store, offer products wholesale, and have products in 10 stores.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMS Website Services?

When I was first starting my company, I needed help building my website and adding e-commerce functionality. Previously, I had bad experiences with a few vendors before finding CMS.

SOLUTION

What was the scope of their involvement?

CMS designed and developed my website on Drupal and added a shopping cart feature. They continue to host the site and provide general I.T. support and maintenance services. Over the years, they've also redesigned the site two or three times as the business evolved.

What is the team composition?

I work with about six or seven people in total who are responsible for programming, managing the shopping cart, and design.

How did you come to work with CMS Website Services?

I found CMS through an online search. When I reached out to them, they offered to fix a few things via Skype on the spot. I never thought anyone would be able to do that, but they fixed what I needed, so I hired them. It was a brilliant strategy.

How much have you invested with them?

I've invested between 10,000–$50,000.

What is the status of this engagement?

I've been working with them since January 2010 and they continue to host the website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Any task they've been assigned to, they've completed well. Each website redesign they've done has led to an increase in traffic and productivity.

How did CMS Website Services perform from a project management standpoint?

They always answer emails and Skype messages promptly and never miss any deadlines. In one instance, the site was down but they were able to fix it thanks to their 24/7 support. I've always been able to reach someone on their team when I need to.

What did you find most impressive about them?

I mostly appreciate their responsiveness and reliability. They're also pretty affordable and fairly priced. They don't round up their time on the final bill; they're transparent about the work they provide.

Are there any areas they could improve?

No. They've addressed and fixed anything that has come up over the many years we've worked together.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal Development for Southern Medical Software Company

“They're trustworthy and consistently responsive. I'd give them an A-plus.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jul. 2008 - Ongoing
Project summary: 

CMS Website Services built a new website on Drupal and improved several external platforms. The user-friendly, agile platform features breaking news and events. They implement consistent tweaks and add-ons.

The Reviewer
 
11-50 Employees
 
Duluth, Georgia
Tom Bierster
CEO, MD Logic, Inc.
 
Verified
The Review
Feedback summary: 

CMS Website Services delivered a functional, secure, and glitch-free platform that fulfilled every requirement. A full-fledged team of resources offered a wide range of skill. Attentive customer service sets them apart from comparable developers. They deftly brought a nascent concept to life.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the president and CEO of MD Logic. Our healthcare technology company has been in business for 23 years. We sell electronic health records, practice management software, and revenue cycle management services to domestic and international physicians.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMS Website Services?

Ten years ago, we wanted to transition our site to Drupal. CMS Website Services was one of the few vendors proficient with that platform at the time. We partnered with their team to redesign our website to accurately depict our company and services.

SOLUTION

What was the scope of their involvement?

They built our new website on Drupal at our specific request. In addition to building new platforms, they've worked on external sites we manage. Despite being a software company, we only execute marketing and sales in-house. We outsource the actual development, hosting and maintenance of our sites.

CMS Website Services implemented the vision we conveyed. We requested a simple, easily modifiable platform that showcased news and events. Our in-house team didn't want to grapple with a learning curve. They made it easy for us to keep track of new updates in-house. Their team handles any substantial tweaks and add-ons. After reviewing updates on the test site, we approve them and they go live.

What is the team composition?

We’ve worked with resources from all their service categories. They assigned several developers and graphic designers to our project. On occasion, we interacted with the executive leadership.

How did you come to work with CMS Website Services?

We found them while researching vendors who were proficient at using Drupal. After interviewing a few of their resources, we decided to hire them.

How much have you invested with them?

Over the course of our extended engagement, we've spent between $10,000- $50,000.

What is the status of this engagement?

We've been working with CMS Website Services for 10 years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

CMS Website Services is a quality company that gets everything right on the first try. I have great relationships with many of their employees. They're highly skilled at using Drupal and modern tech.

The platform works well overall. It's mobile responsive and has never crashed or gone offline. We haven't thoroughly assessed end-user feedback, but I've never heard complaints. Our customers mostly use our site to watch videos about our products. We've had minimal issues with posted content.

How did CMS Website Services perform from a project management standpoint?

We usually discuss the project during conference calls. There wasn’t much need for additional contact after we outlined the initial scope. They manage the workflow using BaseCamp. This tool lets me post comments and requests. It has an integrated email function and features images of the latest work. The team posts links to updates in real time. This method kept the project going without excessive oversight.

What did you find most impressive about them?

Their customer service is excellent. When you call them, they promptly respond regardless of the time of day. Even if they can't execute a task immediately, a developer or support resource will confirm receipt of your message. It's never an automated response. They monitor the work 24/7. They're trustworthy and consistently responsive. I'd give them an A plus.

Are there any areas they could improve?

My only recommendation would be to offer a quarterly payment plan that incorporates emerging tech and innovative new ideas.

Do you have any advice for potential customers?

A thousand development agencies who can build you a new website. If you want a team that provides really good service, choose CMS Website Services.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I wouldn't hesitate to refer them.

Software Development for Contracting Marketing Company

“Their quickness is definitely a strength compared to other vendors we’ve used."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 - Ongoing
Project summary: 

CMS transformed internal organization software into a commercial service. They redesigned the UI/UX of the platform made it mobile-friendly. Additional features enable a software as a service model.

The Reviewer
 
1-10 Employees
 
Atlanta, Georgia
Founder, Contracting Marketing Company
 
Verified
The Review
Feedback summary: 

CMS took a personal interest in the project and provided their services for a reasonable price. The UI/UX overhaul is intuitive and user-friendly. They’re transparent, communicative, and positively respond to feedback or criticism. Initial creative differences were promptly resolved.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a contracting marketing company. We provide scheduling, invoicing, and estimate software for contracting companies in the multifamily remodeling industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMS Website Services, LLC?

I’ve used our software for the five years while working with my other company. I started another company to offer that software as a service to other contractors. However, we needed to redesign our in-house software and add functionalities to facilitate its use on a larger scale.

SOLUTION

What was the scope of their involvement?

CMS redesigned the platform’s UI/UX and built out additional features. We oversee the software and input relevant data from jobs that come through our call center. Users can login and view everything within the scope of a job including its description, how much it pays, the project length, and the specific materials required to complete it. The software allows us to send schedules and progress reports to the property management companies that ordered the job. Once the work is complete, we send invoices to pay the contractors as soon as possible. The software is still in development and we’re currently testing it for bugs and considering additional features.

What is the team composition?

Their director of operations is our primary point of contact and functions as the project manager. The rest of the team consists of designers and frontend developers, but I’m unsure of their specific titles. So far, I’ve worked with four people from their team.

How did you come to work with CMS Website Services, LLC?

I searched online and interviewed five different firms. CMS took a lot of interest in our software and provided great references. Their quote was reasonable, so we decided to go with them.

How much have you invested with them?

We’ve spent $30,000 thus far.

What is the status of this engagement?

We started working together in October 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new software is significantly more user-friendly than its previous iteration. It’s also responsive on mobile which is an absolute necessity in the construction industry.

How did CMS Website Services, LLC perform from a project management standpoint?

CMS manages their time efficiently and are responsive to sudden changes in scope. Some tasks take longer to complete than others, but they send frequent progress reports so I know we’re getting closer to launch each day. We use Basecamp to communicate.

What did you find most impressive about them?

They’re open to feedback and proactively make changes. Their quickness is definitely a strength compared to other vendors we’ve used. Additionally, I often had to describe an issue multiple times for our previous vendor to fully understand the problem. This is not my experience with CMS. Communication is never a struggle as I only have to ask for something once to see results.

Are there any areas they could improve?

When the project started, their designers weren’t familiar with our company or what we do. As a result, their initial ideas were different than what we had in mind. We cleared up the confusion quickly, but they could’ve done more research when we first engaged with them.

Do you have any advice for potential customers?

Start testing deliverables immediately and send them feedback as soon as possible. I didn’t send my reactions to the first version for over a week. That wasted valuable time for both parties.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal Update for Ivy League Observatory Website

“We appreciated their willingness to work within our budget, and they always seemed excited to work with us.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2015 - Ongoing
Project summary: 

CMS Website Services migrated a preexisting website from Drupal 6 to Drupal 7 and tested extensively to ensure that features carried over properly.

The Reviewer
 
501-1000 Employees
 
Palisades, New York
Webmaster, Lamont-Doherty Earth Observatory at Columbia U.
 
Verified
The Review
Feedback summary: 

Attentive project management and a thorough approach to quality assurance allowed for a seamless transition for users. CMS was willing to work within the client’s budget and went above and beyond all expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the webmaster at Lamont-Doherty Earth Observatory at Columbia University.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMS Website Services?

We have a Drupal-based website and were looking to switch from Drupal 6 to Drupal 7. We didn’t have the backend expertise to do it internally, so we hired CMS to help us with execution.

SOLUTION

What was the scope of their involvement?

CMS oversaw the transfer process and updated the backend to make sure everything was consistent with the requirements for Drupal 7. While the site layout remained consistent, they also made the site more responsive and mobile friendly. We also went through an extensive testing phase to make sure all the site’s features still functioned properly.

The site is a fairly basic layout with news stories, profiles, and publications across various pages. The profile functionality is unique because it pulls assets from around the site, which is a custom feature that interacts with Drupal in a more complicated way than others. The site’s content is primarily static, and we upload news stories/videos daily.

What is the team composition?

A principal provided assistance during the bidding process, and we worked with one developer that served as our primary contact. There were about three developers working on the project all together.

How did you come to work with CMS Website Services?

I did a lot of research online and found a list of recommended Drupal developers. Columbia’s contracting process requires three bids to move forward, so we interviewed several companies and CMS was one of them.

How much have you invested with them?

We invested between $10,000-$50,000 on the project and the maintenance agreements were about $4,000/year.

What is the status of this engagement?

We started working together in May of 2015. After the initial update to Drupal 7, we entered two subsequent, annual maintenance agreements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We didn’t see increased traffic because the changes to the site were fairly minimal, but the transition was seamless for our users.

How did CMS Website Services perform from a project management standpoint?

They managed their time effectively and were very responsive throughout the project. We used Basecamp to track progress and several bug trackers to prevent any potential errors.

What did you find most impressive about them?

We appreciated their willingness to work within our budget, and they always seemed excited to work with us. They went above and beyond in making sure the site functioned the way we needed it to.

Are there any areas they could improve?

No, nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal 8 Web Redesign for Library

"Through our collaboration with CMS, I actually learned new ways to tackle projects."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2016 - Aug. 2017
Project summary: 

CMS built and designed a site for a county library system using Drupal. They ensured easy access to an events calendar and catalog. Their homepage design highlights multiple branches in a limited space.

The Reviewer
 
501-1,000 Employees
 
Toms River, New Jersey
Head of Technology, Ocean County Library
 
Verified
The Review
Feedback summary: 

The site’s intuitive layout has improved navigability and increased public donations. The ease of use allows in-house edits and updates. Detailed planning and communication kept implementation issues to a minimum. They offered a competitive price, honoring the estimate despite a scheduling change.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of technology for the Ocean County Library, the headquarters of which is located in Toms River, New Jersey.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMS Website Services?

After years of updates, our aging website was becoming difficult to maintain. We wanted to build a new site from scratch that incorporated a modern design and improved functionalities.

SOLUTION

What was the scope of their involvement?

CMS began by analyzing our existing site. They went through an inventory process, determining which aspects to keep and which to jettison. Any information we needed to retain (legal documentation, etc.) was then adjusted to match the new designs we created together.

They rebuilt our website using the latest version of Drupal. We wanted to ensure that every page was accessible within two clicks, with particular focus paid to our events calendar and library catalog.

We have 21 branches, so each of these locations needed their own webpage to convey specific information and coordinate with branch fundraisers. Each branch wanted to be featured on the front page, so CMS created tabs (Adults, Teens, Kids), each with five windows that feature special events. These can be adjusted, giving each branch a rotating presence on the front page.

The site improves the connectivity of our community, highlighting foundation group members and making it easy for new members to sign up. CMS also included links to Google Maps and ensured the site was navigable with any device.

What is the team composition?

We had a main point of contact during the design phase, and a second for the coding and implementation. These individuals communicated requirements to their internal teams.

How did you come to work with CMS Website Services?

As a government agency, we were required to launch a bidding process. I interviewed the five or six vendors that responded to our request and found CMS to be the best option in terms of price and comfort level.

How much have you invested with them?

We spent less than $50,000.

What is the status of this engagement?

We started working together in August 2016. There was a nine-month delay because of scheduling conflicts on our end, but CMS understood that government organizations often experience delays and didn’t penalize us for the time. After starting the project in earnest, the site was live within six months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our donations have increased since launch, as the improved layout makes it easier for users to find the information they’re looking for. We’re better connected to the community and now able to highlight services that the public wasn’t aware we offered. We’ve presented the site to freeholders who are also impressed with the improvements.

Internally, we have significantly more control over our new site. It interacts with our calendar and catalog without the need for third-party software, and the intuitive management system allows us to make changes easily, providing room for growth.

How did CMS Website Services perform from a project management standpoint?

CMS offered solutions for all of our needs. They suggested third-party providers that could assist with the project, but there was never any pressure to hire specific agencies. They also offered a good price and honored that estimate. They were above-board, which has not always been my experience when working with vendors.

We communicated through Basecamp roughly three or four times a day. I’m used to coordinating projects in-person or via phone, and while I was initially leery of this management system, it ended up working very well. They were highly responsive and always addressed any concern within 24 hours. Still, there were very few errors during implementation since they planning extensively.

We worked collaboratively during both the design and implementation phases, bouncing ideas back and forth. Through our collaboration with CMS, I actually learned new ways to tackle projects.

What did you find most impressive about them?

I continue to be impressed by their results. Every time I look at the site, I see that it still looks fresh and functions extremely well. On the maintenance side, we’re now able to fix issues easily and make updates or edits in a way that simply wasn’t possible with our old site.

Are there any areas they could improve?

No, the process went well. CMS stayed in constant communication and we never experienced any issues. While there’s room for improvement in any organization, I can’t think of anything that would give me pause in recommending them.

Do you have any advice for future clients of theirs?

Have a clear idea of what you want to accomplish. I knew that I wanted our site to focus on guiding customers to our calendar and catalog, so this drove the entire project. Any time we had a question about a direction we were taking, we simply referred back to that goal.

5.0
Overall Score I have no complaints.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They never fell behind schedule.
  • 5.0 Cost
    Value / within estimates
    No other vendor could have provided the same quality at that price.
  • 5.0 Quality
    Service & deliverables
    We’ve received nothing but positive feedback and the site accomplishes our goals.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them.