ClickIT Smart Technologies

At ClickIT we have built more than 200 cloud-native SaaS applications for startups and mid-large enterprises helping them to adopt Continuous Integration, Micro-services, Automation and AWS Auto Scaling.

It can be...
...FOR ANY Open Source Stack: PHP Laravel, Node.js (Mean Stacks), WordPress High performance, Ruby on rails and Python.
...TO ANY Cloud Platform: Amazon Web Services - AWS, Google Cloud Platform - GCP and Azure. Or any Cloud Hosting.
...FOR ANY Digital Agency: Startups, mid-large enterprises, Marketing Agencies, Financial services FINTECH and Healthcare-HIPAA, Big Data, Web design agencies and Software Development firms.

As AWS DevOps experts we help startups to grow from its conception to complex million user Cloud Architecture.

OUR KEY to be your Innovative IT Partner: Same Timezone, DevOps and AWS Experts, Near Shore web development and Customer obsessed

 
$1,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2014
Show all +
Saltillo, Mexico
headquarters

Portfolio

Key clients: 

Ticketbooth

Boatsetter 

Trumedia

Blade

IBSS

Curacao

Ticket to go

FutureED

FOS

Motivapp

Metacert

Pepper Leaf

 

Vanguardia

With more than 4 million of visits monthly, Vanguardia is one of the most important digital and printed media in the region.They had a site with slow load time and a bad user experience. We created for them an environment able to satisfy their needs, and highest demands.

 

Challenge

Our biggest challenge was to provide them a site with a good environment and without compromising quality and performance.

 

Action

We worked out a reliable infrastructure using AWS services. Development changes were crucial to give a fresh look to the site, by implementing front end visible changes and the integration of top services like AMP or Facebook Instant Articles users can taste why Vanguardia is the best in the region.

 

Results

Now Vanguardia has a site that can speak for them; good performance, better user experience and friendlier, their site is just Vanguardist.

Windsor Cares Managed Services

Windsor Cares contacted us with the necessity of upgrading the quality of their sites regarding security, scalability, optimization and the content that is presented to all their clients.

Windsor Cares is a conglomerate of adult care centers all over the USA with the main goal of delivering high quality to people and families. Every center provides a person-centered care with dignity, respect, compassion, and integrity to 3rd age adults.   

These sites needed a lot of changes and improvements on the infrastructure like versions updates and services. The creation of new instances and sites.

We created a complete plan with the modifications they required us and all the changes that their sites needed to have an excellent performance.

Curacao Case Study

Curacao had a payment portal, with it’s respective administrator site, updated with poor security. Also it was developed with technologies not matching the company’s new standard. The architecture of the servers, including databases design, was implemented without scalability in mind. This is the reason why the site needed a redesign and recoding from ground up. The incompatible technologies led to a new site development project instead of an improvement

Requirements

  • Replicate all the functionality of the previous site.
  • Replicate all the designs of the previous site.
  • Replicate all the functionality for the administrator site.
  • Design a new database. Implement better security and PCI compliance on the site.
  • Design and implement a new architecture for the servers where the site will be hosted.

Result

Curacao now has a new site with more options for scalability, security and better user experience as well...

Build a High Performance Infrastructure on Azure

Guavo is a platform for recruiters to match people with a company vacancy easily. This platform connects companies with best-fit candidates according to their profiles and secondly, the applicant records their Guavo Challenge to get the job, all from the comfort of a smartphone.

The challenge was to create an infrastructure capable of receiving requests from thousands of users with a quick response and constant updates.

ClickIT had to perform a DevOps solution for the client’s infrastructure.  We decided to make it highly scalable and redundant with the implementation of CI/CD on Jenkins.

 

Aws DevOps Automation with Laravel and Node.js - Boatsetter

Intro: Boatsetter is a platform that allows boat owners to list their boats for rent, captains to find freelance work and anyone on the web who seeks a water – full experience.

Challenge: Boatsetter does its business via an online web application based on AWS trying to leverage the performance and scalability out of their infrastructure built around CloudFront, EC2, RDS, ELB, VPC. They needed an optimization to their cloud infrastructure and as they had plans to scale soon, we suggested a DevOps approach to overhaul the present process to achieve higher efficiency in future operations and enable continuous delivery.


Results: Boatsetter engaged with ClickIT to develop and scale applications faster, by automation and troubleshoot critical applications, reducing downtime by 80%. They are loving our DevOps managed services covering from a small service slowness to a complex application architecture in AWS.


Read the full case study here:...

Reviews

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DevOps for Coworking Marketplace

“I wasn't expecting to find such brilliant engineers to work with when I first hired them. I was blown away.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2018 - Ongoing
Project summary: 

ClickIT Smart Technologies manages DevOps projects including with AWS, Fail2ban, and Cloudflare.

The Reviewer
 
11-50 Employees
 
San Francisco, California
CEO, Coworker
 
Verified
The Review
Feedback summary: 

ClickIT”s strong technical skills have dramatically increased efficiencies in code and databases. Integrating into the client team, they communicate well and propose solutions with business interests in mind.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of Coworker.com. We're a global marketplace for coworking space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickIT Smart Technologies?

We were scaling fast and started having a lot of DevOps issues. We didn’t have anyone on our internal team that was specialized to manage that for us.

SOLUTION

What was the scope of their involvement?

ClickIT manages our DevOps including AWS products, Fail2ban, and Cloudflare. Their main job right now is cleaning up our database, adding indexes, and strengthening the existing code.

What is the team composition?

We work directly with the CEO as well as two developers.

How did you come to work with ClickIT Smart Technologies?

We found them through Upwork. I had a call with their CEO and was impressed with his approach to DevOps as well as his demeanor and communication style. That’s why we ended up going with them. I explained what I was looking for in a developer and they had a good match for us. We started working with them via Upwork and now work together directly.

How much have you invested with them?

We’ve spent about $50,000.

What is the status of this engagement?

We started working together in March 2018 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve had massive results in terms of improving the code we already had. For example, one of their developers reduced the time for a query that our in-house developers had built from 8 seconds to .1 seconds.

How did ClickIT Smart Technologies perform from a project management standpoint?

We use Basecamp, Trello, and Slack. They've been great at slotting into our existing communication structure rather than imposing theirs on us. They have great communication skills, including perfect English, and are very responsive at all times.

The best thing about working with them is that they feel like a part of our team. When I’ve used external agencies in the past, there was always an “us and them” dynamic. With ClickIT, they’re fully integrated into our team. We’re constantly on Slack together to talk about the projects. They’re fun—and just great people to work with.

What did you find most impressive about them?

What I really love is that ClickIT has our business interests in mind. A DevOps engineer we worked with before recommended high-tech solutions that were ahead of what we needed. ClickIT understands that we’re a startup. They make recommendations based on what they think is the most cost-effective solution and don’t push other things on us.

Their developers also have strong DevOps and full-stack development skills. They’re efficient and the code is clean. I can’t say enough good things about them. They're diamonds in the rough. I wasn't expecting to find such brilliant engineers to work with when I first hired them. I was blown away.

Are there any areas they could improve?

No. We started working together in mid-March and now it's December—and we've had no issues at all.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Development for Event Ticket Management Company

"We had a good working relationship."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

ClickIT developed an online ticketing platform built for handling large events. They used Node.js, Bootstrap, and Google Cloud Platform for the solution.

The Reviewer
 
1-10 Employees
 
Saltillo, Mexico
Rodrigo A. Jimenez
CEO, Ticket To Go
 
Verified
The Review
Feedback summary: 

The delivered platform has boosted sales by 70%, which speaks to the collaboration’s success. While there were a few development issues, ClickIT promptly addressed them. Their helpful and open approach are highlights of their work.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a concert promotion company. We sell tickets online for massive cultural, sports, and music events in the northern area of Mexico.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickIT?

They designed and developed our platform, which included an online payment system.

SOLUTION

What was the scope of their involvement?

They built a Node.js and Bootstrap application on the Google Cloud Platform.

What is the team composition?

There consisted of about five people and a team leader.

How did you come to work with ClickIT?

I know the owner personally, but they had been referred to us before.

How much have you invested in them?

The project was developed in two stages. The first one cost around 103,000 Mexican Pesos (approximately $5,405 USD) and it increased after that.

What is the status of this engagement?

We started working together in June 2016 and ended the collaboration around September. The project lasted about three months in total.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform has helped us increase our sales by 70%. While we have encountered some minor issues such as duplicated tickets and other inconsistencies, they managed to fix them quickly. If I had to grade them, I’d give them an 8 out of 10.

How did Click IT perform from a project management standpoint?

They were always available, open to any questions, and willing to help.

What did you find most impressive about them?

They met our expectations. We had a good working relationship, but there was nothing exceptional.

Are there any areas they could improve?

I couldn’t mention anything. Everything has been okay.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal Web and Database Dev for Digital News Company

"...they are good at clearly explaining what we don't understand."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

ClickIT Smart Technologies built and supported a digital news website. They now continue to implement new functionalities, maintain infrastructure, and configure hosting.

The Reviewer
 
100-200 Employees
 
Saltillo, Mexico
IT Integrator, Digital Media Company
 
Verified
The Review
Feedback summary: 

Over several years, ClickIT Smart Technologies reduced infrastructure costs while optimizing the website and adding successful new features. The agency continually impresses with their personable communication, thorough process explanations, and well-organized project structure. 

BACKGROUND

Introduce your company and what you do there.

We are a digital and print newspaper in Saltillo, Mexico. I am a digital integrator, so I have direct contact with ClickIT Smart Technologies as they build our site.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickIT Smart Technologies?

We contacted them for new implementations for our site. They made corrections and helped us manage our code and infrastructure, which is hosted through Amazon Web Services.

SOLUTION

What was the scope of their involvement?

They use SMS, Drupal, Amazon Web Service technologies, RDS, Aurora Databases, S-2, and S-3, along with some JavaScript and PHP. They configured different servers, modules, and general code.

What is the team composition?

We contract with one developer. In addition, I am in contact with the project manager, the CEO, and the account manager.

How did you come to work with click it?

Since they are located in the same city as our company, they attracted our attention when we had different technology projects. We’re based in a medium-sized city, so it is hard to find services as professional as the ones they provide. We sometimes have to find companies on other cities, but we were impressed with their portfolio and professionalism. We contacted them and have been working together for three years.

How much have you invested in them?

Until now, we have spent about 250,000—300,000 pesos ($10,600—$16,00 USD) on different projects.

What is the status of this engagement?

We are still working with them. Although we hire other providers for different projects, we work with them most on our main site.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have integrated different features on our website, mainly focused on stabilization, optimization, and speed. We’ve also reduced our infrastructure service costs. There are still some things we have to do with them.

How did ClickIT Smart Technologies perform from a project management standpoint?

They accommodated us well. We had some meetings and got to know them personally. In general, their project management was good. We are good with timelines, and they communicated with us through various channels. We've been using Slack to communicate with them and haven't had any problems. 

What did you find most impressive about them?

They are well-organized, they always keep us informed, and they are good at clearly explaining what we don't understand.

Are there any areas they could improve?

We have been very comfortable working with them, so I would say our experience has been very good.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Developments for Adult Care Center

"They work quickly and know what they are doing."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Ongoing
Project summary: 

ClickIT Smart Technologies assisted with the development of several products, including WordPress pligoms and payment transaction software. 

The Reviewer
 
1-10 Employees
 
Santa Monica, California
Managing Partner, Adult Care Center
 
Verified
The Review
Feedback summary: 

Bringing ClickIT Smart Technologies onboard led to satisfied clients, reduced costs, and intensified growth. The agency stuck to tight timeline and budget restrictions while adapting to new management styles, making them an ideal partner for small businesses.

BACKGROUND

Introduce your business and what you do there.

I am the managing partner of a small advertising and communications firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickIT Smart Technologies?

We needed help with development for various projects.

SOLUTION

What was the scope of their involvement?

They have used WordPress plugins such as Events Planner, as well as transactional software for payment processing.

What is the team composition?

I worked with Alfonso Valdés [CEO, ClickIT], who was my point man.

How did you come to work with ClickIT Smart Technologies?

I was looking to outsource and found them through a site. I had interviewed more than five firms. After receiving a small probationary assignment, and Alfonso and ClickIT did the best job.

How much have you invested in them?

We have spent over $10,000.

What is the status of this engagement?

We began working with them in September of 2016, and the work is ongoing on other collaborations.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our clients are very happy with the product delivered. Their work has allowed us to grow and control costs as we expand.

How did ClickIT Smart Technologies perform from a project management standpoint?

They adapt to my project management systems and have been very responsible. They understood the importance of deadlines and were committed to them.

What did you find most impressive about them?

They work quickly and know what they are doing. Alfonso is friendly and sensitive to medium-sized businesses.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Application Development for Retail Store Chain

"They were very proactive and stayed ahead of the project."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2015 - May. 2016
Project summary: 

ClickIT migrated an e-commerce and online payments system from .NET to HTML. They incorporated email and text notifications via Trumpia and Emersys and set up the platform’s frontend and backend.

The Reviewer
 
5000-10000 Employees
 
Los Angeles, California
Operations, Retail Chain
 
Verified
The Review
Feedback summary: 

Their experience and Agile project management enabled them to tackle the complex, high-value application quickly and deliver a win-win solution. They collaborated well and generated useful ideas, demonstrating their investment in the project’s success. 

BACKGROUND

Introduce your business and what you do there.

We are a 35-year-old retail agency focused on the California, Arizona, and Nevada region, and we have an e-commerce presence as well. I’m the VP of Finance Operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickIT?

We’re a diverse company with different technologies. Our tech department hosts the sales point, enterprise resource planning, accounting, and all similar systems. We also have an e-commerce platform on Magento and online payments on SQL. These are based on different technologies because of the years they were created.

We decided to integrate payments and e-commerce in one platform, developing it in .NET. We looked for internal resources in our mid-sized department, but resources were already assigned to other application projects. We needed someone with .NET experience and Agile technologies to help us with this project.

SOLUTION

What was the scope of their involvement?

ClickIT helped us convert the payment system to .NET. They had to migrate or transform both the payment platform and the backend. It was a complex task because we had to integrate all of it with processors and banks.

Client payments are similar to credits. The frontend needed to convey this and our teams needed to be able to visualize it in the backend as well. The app also included emails and text functionalities, which they helped us integrate using Emersys and Trumpia.

What is the team composition?

Around 5 developers.

How did you come to work with ClickIT?

We looked for different providers and development services to outsource the work. We tried India but time zones were a problem.

I asked around among my friends and contacts in my hometown in Mexico, and I received a reference for them. Many of my contacts own systems agencies and one directed me to ClickIT, so I contacted them.

We looked at them and their projects. They’re a young group of engineers in Mexico. It took 4–5 months to make a decision internally and after looking at all bids, we started with them.

What is the status of this engagement?

We contacted them in August 2015, we signed the contract in November 2015, and they finished in May 2016. We hired an internal resource to manage and adjust it depending on our requirements and needs.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s a very important project for us, because this application processes 25% of the company’s payments. The application was a win-win.

How did ClickIT perform from a project management standpoint?

One of their engineers communicated with me on project management. We had weekly meetings to discuss advancements. They were really fast, and we were able to quickly start testing the application. They understood the requirements well. We had a sense of urgency and they had our support.

What did you find most impressive about them?

The notifications feature within the solution was their idea. They were very proactive and stayed ahead of the project. They were motivated to provide a good solution.

Are there any areas they could improve?

There was a bit of a language barrier, as sometimes staff members other than me didn’t understand their pronunciation. There were no real issues with this, thanks to the documentation and the fact that I’m bilingual, but this would be an area for improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Dev for Customer Experience Software Firm

“I have nothing but positive things to say about their service.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2017 - Ongoing
Project summary: 

ClickIT migrated an AWS platform to Azure, and currently provides infrastructure support. Their developers also employed Java while augmenting backend-related development.

The Reviewer
 
1-10 Employees
 
Wilsonville, Oregon
CEO, Interactive Content Platform
 
Verified
The Review
Feedback summary: 

Market results have been positive, and ClickIT continues to leave a remarkably positive impression. Their team has been consistently responsive in times of need to make sure projects adhere to requirements and deadlines. Seamless project management is also an outstanding asset.

BACKGROUND

Introduce your business and what you do there.

I work for a software-as-a-service [SaaS]-based publishing and collaboration platform that’s been in business for 5 ½ years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickIT?

We needed help with platform development.

SOLUTION

What was the scope of their involvement?

ClickIT provided infrastructure support. We were initially on AWS [Amazon Web Services], but they migrated us to Azure 2 years ago. They provide ongoing support and implementation for all of our IT needs regarding infrastructure.

They assigned developers who used Java at various stages of backend-related work to support projects that we were working on.

What is the team dynamic?

There have been a handful of developers over the course of the years.

How did you come to work with ClickIT?

We chose them because of their expertise. I’ve had a long-term relationship with them, and they’ve always been very responsive to our needs. There have been several times when we’ve needed immediate support, and they’ve jumped in every time to make sure we’re staying on track.

What is the status of this engagement?

We started working on this specific project in February 2017, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve taken us to market, and their results have been good. I have nothing but positive things to say about their service.

How did ClickIT perform from a project management standpoint?

We use different project management tools that are all involved with and integrated into our systems. We usually communicate via Skype or Slack. They’ve been very responsive.

What did you find most impressive about them?

I don’t have a comparison, because we’ve used them from day one. Our experience has been really good, so I continue to use and recommend them.

Are there any areas they could improve?

No. I don’t have any complaints.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Extended DevOps Consulting for Incubator

“ClickIT saved us a good deal more than what we spent for their services.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2017 - Ongoing
Project summary: 

ClickIT Smart Technologies provides critical advice on DevOps optimization and security.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Ralph Wutscher
COO & Chief Legal Officer, Incubator LLC
 
Verified
The Review
Feedback summary: 

Thanks to their expertise and cost-efficient approach, internal systems are now more streamlined and effective. ClickIT’s team is accommodating and easy to work with.

BACKGROUND

Please describe your company and your position there.

I’m the chief legal officer of a non-traditional startup incubator that focuses on software development, human capital management, and angel funding.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ClickIT Smart Technologies?

At the time, we had assorted issues with our development operations (DevOps) and security.

What were your goals for this project?

We wanted to streamline our DevOps overhead.

SOLUTION

How did you select this vendor?

We found this vendor through a referral channel.

Can you go into detail about the services they provided and the scope of the project?

ClickIT Smart Technologies has assisted us with DevOps optimization, maximizing efficiency while also controlling expenditures.

What was the team composition?

We deal primarily with one DevOps lead at the company.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

ClickIT saved us a good deal more than what we spent on their services. Our systems are now running better, faster, and more reliably than before.

What did you find most impressive about this company?

They are extremely helpful and easy to work with. We would definitely recommend them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer