• Visit Website
  • CONTACT
    Omsk, Russia
    +73812353781

Web, Mobile and IoT solutions. Easy.

5.0
7 reviews 

We're CimpleO, Award Winning Digital Agency who deliver on-time and under-budget. Guaranteed. No joke. Since 2012.

Upwork Top Rated Agency: https://www.upwork.com/agencies/~019c18182faa85f3d5

So what do we actually do?
 

We do websites, cloud applications , IoT and web-services.
Fast, stable, and solid backbone for any application, which will rule the world tomorrow and ecommerce solutions that will help you today.
Also we do pixel-perfect work, we do clean code and we don't do compromises about those.

We design and develop elegant CMS driven web/mobile apps as well as engineering solutions that are made to scale.

We serve enterprise clients, startups, entrepreneurs, artists and many others.
Our team of creative technologists based in Omsk, Russia are dedicated to providing exceptional solutions and services for our clients around the world.

We believe you and your business deserve respect.
That's why you select a decent partner that can elaborate in software your original ideas and specific tasks. 

You've found the team that is able to solve your problems, even the most difficult ones.

We would like to discuss the way we could bring you best experience and reduce future maintenance bills.

READ MORE...
 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Omsk, Russia
Headquarters
  • CimpleO
    Uchebnaya 194
    Omsk, OMS 644042
    Russia
    +73812353781

Portfolio

Key clients: 

Intellinews, JOC, CEICData, SlaightMusic, RockPeaks, HP

EVOJet

https://www.evo-jet.com/

We are an American owned company based in Hong Kong, providing worldwide trip support services, ground handling arrangements, and competitively priced jet fuel.  Our managers each have over 20 years of experience in providing flight support to Fortune 500 executive jet operators, as well as to leading cargo airlines and NATO government aircraft.

SlaightMusic

http://www.slaightmusic.com/

Slaight Music was started by Gary Slaight and Derrick Ross in 2011 with a mandate to support the Canadian music community through a variety of initiatives, and to develop Canadian talent via strategic partnerships with industry peers. We work with artists from across the country and across the musical spectrum, helping to further careers and get great music heard. We're also invested in the technology sphere, helping Canadian music entrpreneurs develop the next generation of digital platforms and services. And we support a variety of music-related events, causes and charities.

JOC.COM

http://www.joc.com/

The proper way to peruse The Journal of Commerce is to be dressed in your best work-day business suit with both feet planted firmly on the floor. God intended it that way. It was not meant for fun reading. Not even its most rabid follower would make that claim. Not even the general traffic manager at GM would want it around while recovering from a prostate or even while sunning himself poolside at a lush Caribbean hotel. Ditto for anyone who wanted to relax on a cold night in Boston. Today's Journal of Commerce is known as a right of center conservative - a hard-core free enterpriser - a paper only a publisher could love. But in its early days, it was a scrapper. In the rough-and-tough, horse-and-buggy era into which it was born, it was a vibrant force from the beginning.

Magicana

http://www.magicana.com/

Magicana is an arts organization dedicated to the study, exploration and advancement of magic as a performing art. Our activities are as broad as our subject matter and we produce or present performances by some of the world’s leading magicians. 

CEICData

http://ceicdata.com/

Founded in 1992 by a team of expert economists and analysts, CEIC Data provides the most expansive and accurate data insights into over 125 economies. With analysts on the ground in over 20 countries, we are now the service of choice for economic and investment research by economists, analysts, investors, corporations, and universities around the world.

IdeaBoost

IDEABOOST is a Toronto-based business accelerator and startup community for companies that are building the next generation of technology-based media and entertainment products, services, and brands. An initiative of the Canadian Film Centre’s Media Lab, in partnership with Corus Entertainment, IDEABOOST provides high–potential Canadian startups with seed investment, mentorship, and access to its network. The next IDEABOOST Accelerator cohort runs March - June, 2017.

Reviews

5.0
7 reviews 
Sort by

Drupal Development for Online Journal

"They jumped through hoops to deliver on time ... I’d hire them again in a second."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - 2015
Project summary: 

CimpleO developed a Drupal website for an online journal that reported on the maritime trade market. They developed a gated site where users paid a subscription fee in order to have full access.

The Reviewer
 
1-10 Employees
 
New York, New York
Rusty De Santis
Project Manager, Journal of Commerce
 
Verified
The Review
Feedback summary: 

CimpleO developed a successful site that was praised by both employees of the client as well as end users. CimpleO went the extra mile to fully understand the business and site requirements before working, even offering suggestions throughout the process.

Share :
BACKGROUND

Introduce your business and what you do there.

The Journal of Commerce is a news and media website reporting on the transportation market, primarily maritime trade. We have reporters in the field and a host of other services, including data that supports that market. My position was project manager for that website, focusing on using the technology to provide a platform for the conveyance of news and data.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CimpleO?

We were redeploying the website as a gated site, similar to the New York Times model. You get to view so many articles for free, then you need to subscribe to see additional content. There were a lot of things that needed to be done for the relaunched site, so I brought CimpleO on for additional staffing to help deliver the features that were required.

SOLUTION

What was the scope of their involvement?

In total, CimpleO provided three or four resources. I had Andre himself, who worked on the site and overlooked the project, as well as two or three developers. It was a complete redesign from the ground up, built on Drupal 7. CimpleO the did frontend design as well as the backend.

The team from CimpleO also worked on a unique, stand-alone section of the site. The Journal of Commerce offers a bi-weekly magazine that has a self-standing section called “The Annual Review and Outlook.” This content shows the pulse of the market, and it is acquired by interviewing company CEOs to get their perspective. We needed a separate section to report on that annual review, which involved several new content types and sorting algorithms. CimpleO came up with a way for the content producers to input material and tag it appropriately.

How did you come to work with CimpleO?

I found them through Upwork. I put out a general request for Drupal developers, then I interviewed CimpleO as well as half a dozen other firms through Skype. I already had Drupal developers onboard and working at the time, but I just needed more resources. I compared each firm’s capabilities, experience, and communication skills. I also considered their ability to deliver on time and follow specifications. I decided on CimpleO after that process.

How much have you invested with CimpleO?

They were very reasonably priced. 

What is the status of this engagement?

The initial gated site was relaunched in December of 2013, then I used them for add-ons in 2014 and 2015.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have metrics. We put the site up, and it was successful. The editors were able to publish their content on time. The section has been so successful that it still exists on the site, although we’ve since modified it so users can select a particular year they want to review. If it wasn’t successful, we would have taken it down. User feedback has been very good. It’s what the users expect to see from the Journal of Commerce on a daily and yearly basis.

How did CimpleO perform from a project management standpoint?

They jumped through hoops to deliver on time. I put them through the wringer—I had a tight deadline, and it was a lot of work. They worked through the night on many occasions to deliver on time. There are sacrifices you make to deliver on time, and they fit within those sacrifices. We did follow-up work to mitigate those sacrifices for the long-term.

What did you find most impressive about CimpleO?

What impressed me with Andre was his need to understand the requirements completely. If he didn’t understand something, he didn’t hesitate to ask. He offered suggestions on ways to do things. He got the requirements down up front to the point where both sides were comfortable in building forward.

Are there any areas CimpleO could improve?

The developers’ English skills could be improved. We ended up doing a lot of written communication, but we didn’t have a problem with that.

5.0
Overall Score I’d hire them again in a second.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Music Company

"CimpleO has done top-notch work, and they've been undaunted by our challenges."

See More

5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2015 - Ongoing
Project summary: 

CimpleO partners help manage the development and maintenance of 15-20 existing business websites. They also create new sites using LAMP Stack PHP and Drupal and deal with legacy technology to revamp old sites.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Barnaby Marshall
CTO, Slaight Music
 
Verified
The Review
Feedback summary: 

CimpleO is unfazed by any problems, facing lofty goals, legacy technology, and API issues. They are a diligent team for both frontend and backend work and project management. CimpleO communicates clearly and concisely, rising above average in terms of overseas teams and language barriers.

Share :
BACKGROUND

Introduce your business and what you do there.

I am the chief technology officer of Slaight Music, which is based in Toronto.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CimpleO?

We have 15–20 websites that we've built for our business needs. We have been working with certain shops over the last 10 years for the development and maintenance of those sites. I had just wrapped up an engagement with a partner and was in need of someone to manage our properties.

SOLUTION

What was the scope of their involvement?

We are running a number of sites, from simple brochure ones for musical artists to much more complex ones. Our sites are more in the arts, cultural and editorial sphere than the hardcore business, transactional one, so we don't have any strictly e-commerce ones. We also don't have any native Android or iOS apps. These sites are built using LAMP Stack PHP and Drupal. CimpleO inherited some existing sites and started new ones from scratch. In all cases, they were completely proficient in doing what we asked for. We are planning to relaunch a news site called fyimusicnews.ca, which is what CimpleO has been working on most recently. They also did work on a magic-focused site.

We have been collaborating with CimpleO's CEO, their project manager, and different developers for frontend and backend work. Our project manager routes tasks to the team. As long as it gets done, I don't care who is doing it. It's been a good process so far.

How did you come to work with CimpleO?

Andrey, their CEO, reached out to me one year ago on Upwork, offering his company's services. Since I was looking for a developer, I decided to give CimpleO a shot. It's been a great relationship over the past 12–14 months..

What is the status of this engagement?

We started working with CimpleO around Christmas of 2015.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

CimpleO has done top-notch work, and they've been undaunted by our challenges. We are working on revamping a particular site that was built using an old version of PHP. Many developers would grumble about having to deal with legacy technology since the things they rely on are not necessarily present there. There are also many complicated API issues related to getting web services to talk to each other. CimpleO has been fantastic about rising to the challenge and working on what we've asked them to do.

Anytime we're working with overseas people, language and communication can become problematic. Fortunately, CimpleO is above average on this front.

How did CimpleO perform from a project management standpoint?

I have no complaints in this sense. There is some give and take that occurs, and we can sometimes have unrealistic demands, but we've worked out a good rhythm. I know how long the work takes so I've often needed to push back on my own management team. CimpleO is a solid, diligent team who doesn't beat around the bush.

What did you find most impressive about CimpleO?

The caliber of the programming is very high. Whenever we come across someone who worked at that level, we make an effort to keep them. CimpleO is a solid firm, and they deserve to have more work. 

Are there any areas CimpleO could improve?

I have no complaints in general.

5.0
Overall Score I'm quite happy.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I can't recall receiving something that I wasn't completely happy with.
  • 5.0 NPS
    Willing to refer

Drupal Development for Fashion Accessory Company

"CimpleO is also easy and pleasant to deal with...(they) met or exceeded our expectations..."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2012 - 2013
Project summary: 

CimpleO completed a Drupal website from an existing site that was filled with coding errors. The company sold fashion accessories, including jewelry, online.

The Reviewer
 
11–50 Employees
 
Santa Cruz, California
Manager, Fashion Accessory Company
 
Verified
The Review
Feedback summary: 

CimpleO was able to fix the issues surrounding the old site, and produce an effective e-commerce platform for the fashion accessory brand. CimpleO handled bugs that arose in a friendly manner, which was a nice surprise for the client.

Share :
BACKGROUND

Introduce your business and what you do there.

We are a fashion accessory company that sells jewelry. I am a manager of the business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CimpleO?

We had a partially-developed Drupal website, which is a somewhat obscure platform. We had begun the work with another developer and were at our wit's end. We were left with a half-baked product which needed to be completed.

SOLUTION

What was the scope of their involvement?

CimpleO helped us complete our website, working on top of what we already had. Not a whole lot of the site had been created; it was more of a basic skeleton structure, but it had giant holes in it. CimpleO had a lion's share of the work. To me, this speaks highly of their ability, since it's easier to create something from scratch than it is to make something nice out of someone else's mess.

We chose Drupal because we have a unique product range, with each item having its own SKU [stock keeping unit] number. We needed to have hundreds of thousands of products with the same name, but with unique SKUs. This was one of the main areas where CimpleO helped us.

We were specific about what we wanted, and CimpleO faithfully executed on those requests. The scope wasn't extremely varied and we didn't ask for consulting or anything of the sort.

The size of our team varied depending on the amount of work which needed to be done. We had an external designer/developer who acted as a go-between with CimpleO in the beginning, but Andrey, their CEO, took charge of the project and is serving as the main contact person. He has brought on additional resources during heavy times.

How did you come to work with CimpleO?

We found CimpleO through oDesk.

How much have you invested with CimpleO?

We were building the website from scratch and made multiple changes to it, so the cost is a tricky issue. CimpleO had a reasonable cost of around $50 per hour.

What is the status of this engagement?

We started working with CimpleO in the spring of 2013 before I came to the company. We launched a working website by the summer of that year.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The site works well. It has a couple of quirks, but those are mostly the result of us stacking things on top of each other. There is a limitation to what can be done with our kind of platform, but, at the same time, it sells jewelry and doesn't crash.

How did CimpleO perform from a project management standpoint?

CimpleO has a fast and responsive team. They're based in Russia, so there is a significant time zone difference, but CimpleO generally got back to us within the same business day whenever we reached out in time.

During hectic times like the holiday season, CimpleO has started offering retainer contracts for round-the-clock support. That has been fantastic for our peace of mind. They're responsive and they get the work done.

During the development stage, CimpleO did a good job of sticking to our timeframe, for the most part. It was an odd time since we didn't know what we were doing. Even though we had a project manager to interface with, since we were working with the results of two former website authors, it took us a while to hit our stride and determine what we could expect. This is the pitfall of any non-professional trying to express an expectation to a professional. Once we developed a relationship with CimpleO, the work went full speed ahead.

What did you find most impressive about CimpleO?

CimpleO is also easy and pleasant to deal with, especially considering that coders can be a bit prickly and odd, especially with laymen.

Are there any areas CimpleO could improve?

Not really. CimpleO has met or exceeded our expectations around what we'd want from a developer. I wouldn't put anything to their detriment.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal Web Dev for Online E-Commerce Businesses

"When I give them a project, they never say it’s impossible; they always figure out a way to get it done."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 - Ongoing
Project summary: 

CimpleO developed Drupal websites for medical billing and e-commerce companies. The websites included custom API integrations. CimpleO also provided general consulting services.

The Reviewer
 
1-10 Employees
 
New York, New York
CEO, e-Commerce Websites
 
Verified
The Review
Feedback summary: 

CimpleO was able to deliver on every project requested of the client, regardless of its complexity. Their bug-free products and ability to easily collaborate are the driving reasons behind their ongoing partnership with the client.

Share :
BACKGROUND

Introduce your business and what you do there.

I’m the president of multiple online businesses, most of which are medical billing and e-commerce.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CimpleO?

I was looking for a full-time development agency because my businesses had started to grow. I needed someone steady with a big team to handle all my jobs in one place. I used to outsource to five or six different developers.

SOLUTION

What was the scope of their involvement?

They mostly work with PHP for my projects based on a Drupal framework. When I give them a project, they never say it’s impossible; they always figure out a way to get it done. They handle everything to do with Drupal and PHP. All my sites are very customized—I don’t use anything out-of-the-box. There are a lot of custom filters and API integrations with various service providers. CimpleO is always able to handle that. They also provide consulting services when we’re working on a new project. They give me input on the best platform to use and the proper way to get it done.

How did you come to work with CimpleO?

I found them on oDesk [Upwork]. I looked at several firms, then decided on CimpleO because they’re big enough to have developers available when I need them. If one developer isn’t working for any reason, someone else gets assigned to my project.

How much have you invested with CimpleO?

Their cost is competitive with the market.  

What is the status of this engagement?

We’ve been working together since the end of 2015, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t have any big glitches with their work. They work collaboratively, ask each other questions, and get the job done.

How did CimpleO perform from a project management standpoint?

I give them daily assignments. They roll it out, using GitHub to save all the versions. They let me know it’s done by email, and then I test it. If I find bugs, I send an email back to them and they fix it the next day. We talk on the phone five days a week. They usually make the deadlines they give me. Sometimes I throw extra stuff at them, which can cause delays. They’re always flexible to make sure the work gets done.

What did you find most impressive about CimpleO?

The good thing about working with them is that they always have someone on the team who can handle any question.

Are there any areas CimpleO could improve?

Not really.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal Development for Photography Website

"He's [CimpleO's CEO] a master developer, and the best developer I've ever worked with."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2012 - 2014
Project summary: 

CimpleO developed an existing Drupal website for a marketing company that produced a popular photography competition. Users uploaded original media content and public voting determined the winner.

The Reviewer
 
11-50 Employees
 
Vancouver, Canada
Doug Perry
Executive Director, World Open of Photography
 
Verified
The Review
Feedback summary: 

CimpleO was able to fix the longstanding database issues with the site which led to improved UX and repaired the reputation of the brand. Cimpleo’s development capabilities, as well as their capacity to quickly respond to any issue, led to a successful engagement.

Share :
BACKGROUND

Introduce your business and what you do there.

I have a company called W1, Inc., which is a marketing company that works in the fields of sports, entertainment, and music.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CimpleO?

I was building a custom Drupal website for a global photography competition that was complex in its functionality with many unique features. I started using a developer in Vancouver and, once their limitations had been met, I had to find other developers to get the site working. There were six different developers that had their hands on it.

SOLUTION

What was the scope of their involvement?

This was a commerce site where photographers from more than 180 countries would submit their work to build an online portfolio. There were prizes for the best photo, and we published an e-book. The main functionality was user-uploaded content. Being high-end photography, the user had to be able to build an extensive portfolio using custom cropping features and social links. There was also a public voting component. Andrey [Kozhuhov, CEO of CimpleO] fixed the database issue that was creating problems. I needed some enhancements, and he was able to build custom modules for those.

How did you come to work with CimpleO?

I started a search to find a true Drupal expert and came across CimpleO. Andrey looked at the site and saw the issues but said he would be able to fix them. He was the only one that was able to troubleshoot the issue and was able to fix it and make the site function well.

How much have you invested with CimpleO?

We spent between $30,000 and $40,000.

What is the status of this engagement?

We started working together in 2012, and the project was completed in 2014.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

Because of the problems the site was having, we were in danger of losing participation because of user frustration. When he fixed it, the user experience became fast and seamless. The reputation of the site was positive afterward.

How did CimpleO perform from a project management standpoint?

He was always prompt. He was responsive no matter what time of day I contacted him.

What did you find most impressive about CimpleO?

Having worked with six other developers around the world on this project, he proved himself to be better than them all. He's a master developer, and the best developer I've ever worked with. If I were to do a project, he'd be the first person I'd call.

Are there any areas CimpleO could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They’re not the cheapest, but they save money in the end because they’re efficient.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal Migration for IT Managed Services Company

"CimpleO had a reasonable price and they were easy to work with."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

Initially contracted for minor website maintenance, the partnership was extended further in order to improve CMS security and stability. CimpleO migrated this client from Drupal 6 to Drupal 8.

The Reviewer
 
11-50 Employees
 
Boston, Massachussetts
Lynne Hade
Marketing Coordinator, Competitive Edge Services
 
Verified
The Review
Feedback summary: 

CimpleO kept the client's business needs at the forefront of the their technology advice when consulting on the Drupal migration. Their team was available when needed and is complimented for keeping the client moving in the right direction.

Share :
BACKGROUND

Introduce your business and what you do there.

We're an IT company providing managed services and Linux compatible software. I am the marketing coordinator for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CimpleO?

We needed to upgrade our website from Drupal 6 to Drupal 8 because of stability and security issues.

SOLUTION

What was the scope of their involvement?

We initially contracted CimpleO for some minor maintenance work on our site, which was followed by the main Drupal upgrade.

How did you come to work with CimpleO?

We used a freelancing site for contacting website designers in our area, who were demanding astronomical prices. CimpleO had a reasonable price and they were easy to work with.

How much have you invested with CimpleO?

The cost of CimpleO's work was below $10,000.

What is the status of this engagement?

The project is completed.

RESULTS & FEEDBACK

How did CimpleO perform from a project management standpoint?

CimpleO's team was always available and willing to answer our questions. They provided consultations beyond our contract, pointing us in the right direction when we had an issue.

What did you find most impressive about CimpleO?

As a business owner, CimpleO's principal told us that an upgrade wasn't completely necessary at that point. He took our business into consideration more than his pocketbook.

Are there any areas CimpleO could improve?

No. I was very satisfied with CimpleO.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Nothing fell behind.
  • 5.0 Cost
    Value / within estimates
    CimpleO promised to deliver the work for a certain amount, and stuck to it.
  • 5.0 Quality
    Service & deliverables
    We didn't have any issues with the upgrade.
  • 5.0 NPS
    Willing to refer

Web Development for Fitness Products Company

"I was very comfortable working with them. You can reach them almost all the time ... They fixed bugs very quickly."

See More

5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2016 - Ongoing
Project summary: 

CimpleO developed an e-commerce site for a sporting goods and nutrition store. The company was looking for an online presence to sell and market its products.

The Reviewer
 
2-10 Employees
 
Geneva, Switzerland
Mohamed El Sadawy
Founder, Melsfit
 
Verified
The Review
Feedback summary: 

Despite just having launched, the online store is seeing daily sales with zero marketing effort. They praised CimpleO for their ability to grasp concepts easily and succinctly, and address issues in an efficient manner.

Share :
BACKGROUND

Introduce your business and what you do there.

I'm the owner and manager of a sports company retailer of nutrition, clothing, and fitness accessories.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CimpleO?

We were already selling in a brick-and-mortar store, and we wanted to go online with our product catalog. We initially started with a Danish company, and they worked eight months for us. They had done nothing and wasted a lot of our time and money. After that, I was looking for somebody to take care of the work they had done and restart the project.

SOLUTION

What was the scope of their involvement?

For one or two months, CimpleO was trying to figure out what the previous company did by checking their work. I had asked the previous company to integrate the system with our ERP [enterprise resource planning] system that we had at the time. They were sure that they could do it, but the system was not interacting in the end. CimpleO told me that the system that I was using was not made for online interaction, so they suggested me to use something different. We then decided to get rid of everything the previous developer had done and restarted the project. What we've done with CimpleO is developed a lot of functionality from Drupal to adapt to our needs. Drupal is my ERP – we have the stock, cashier system integrated, and all the products in the online shop. Although that was not in the core package, they developed it according to my needs.

How did you come to work with CimpleO?

I found them on Upwork. Since I was afraid to start with another company and having the same issue again, I found Upwork as very safe for me to restart a new product as I had previously used it for graphic design, translation, and product content.

How much have you invested with CimpleO?

There was $2,000 to $3,000 spent at the beginning. The product was not very cost-efficient because we started to do many things not related to the direct task. In the beginning, we were trying to fix what the previous company did and then dropped it. When we started on the new product properly, it was something around $10,000 to $15,000. We now have a couple of improvements added for an extra $5,000.

What is the status of this engagement?

We started working in early 2016, finished by April 2016, and went live in September 2016. I'm very confident about the future. We are adding new features on a constant basis. I'm dealing with them every day to add new features. For example, this week [February 2017], we were looking at transactional emails with nice templates to send to customers. All of these are features that Drupal was not having by itself. We needed to install and adapt.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

One thing I was impressed with is that, after two or three weeks with CimpleO – after giving them the graphic guidelines – they were done compared to the Danish company that took eight months with only installing Drupal and not designing anything. We did take a couple more months, but that was because I had to prepare a lot of content on my site. From their side, the work was fast.

The website is running. The website structure works well. We have sales every day on the website without any promotions as people know about it from our brick-and-mortar store. When you Google any of our products, we appear on the third or fourth page, maximum seventh page, without doing any AdWords or paid traffic. I hope in the following weeks that we can finish the last few tasks and start making good business from that. We are uploading products every month. We have a big catalog and a brick-and-mortar shop, so we don't have much time to work on the e-commerce. We hope to launch properly with marketing next week.

How did CimpleO perform from a project management standpoint?

It was very good. I was very comfortable working with them. You can reach them almost all the time, and they will reply to you within minutes. They fixed bugs very quickly. Any time that it's taken long, it's from our side because either the content is not ready or need funding to go ahead.

What did you most impressive about CimpleO?

The main difference between the Danish company and them is that the Danish company was doing a lot of describing everything that they would do with comments and details. However, in the end, they didn't do much. With CimpleO, it's more like you think about something and, without them describing everything, they do it. It's very different.

Are there any areas CimpleO could improve?

Technically, I think they're perfect, but I'm not very familiar with technical things. For me, they could have given a little bit more advice on the product itself. As well, they could have described a little bit more or discussed more about what we can do and different options.

5.0
Overall Score It has been very good.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    It's very fair pricing compared to other developers.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer