Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
One thing I was impressed with is that, after two or three weeks with CimpleO – after giving them the graphic guidelines – they were done compared to the Danish company that took eight months with only installing Drupal and not designing anything. We did take a couple more months, but that was because I had to prepare a lot of content on my site. From their side, the work was fast.
The website is running. The website structure works well. We have sales every day on the website without any promotions as people know about it from our brick-and-mortar store. When you Google any of our products, we appear on the third or fourth page, maximum seventh page, without doing any AdWords or paid traffic. I hope in the following weeks that we can finish the last few tasks and start making good business from that. We are uploading products every month. We have a big catalog and a brick-and-mortar shop, so we don't have much time to work on the e-commerce. We hope to launch properly with marketing next week.
How did CimpleO perform from a project management standpoint?
It was very good. I was very comfortable working with them. You can reach them almost all the time, and they will reply to you within minutes. They fixed bugs very quickly. Any time that it's taken long, it's from our side because either the content is not ready or need funding to go ahead.
What did you most impressive about CimpleO?
The main difference between the Danish company and them is that the Danish company was doing a lot of describing everything that they would do with comments and details. However, in the end, they didn't do much. With CimpleO, it's more like you think about something and, without them describing everything, they do it. It's very different.
Are there any areas CimpleO could improve?
Technically, I think they're perfect, but I'm not very familiar with technical things. For me, they could have given a little bit more advice on the product itself. As well, they could have described a little bit more or discussed more about what we can do and different options.