Revolutionize your market

Gold
VERIFIED

Caxy Interactive is a web design and development firm in Chicago specializing in User Experience and Agile-driven software and technology development. We love helping clients break new ground, find new customers, and engage the ones they already have in unexpected ways.

What's important to us? Everything we build comes from User-Centered Design. We're passionate about running our projects using Agile principles. Why? Because it simultaneously gets clients the best products and makes Caxy a sane, efficient place to do your best work. Coders appreciate the value of the design process and designers appreciate the development process. 

Our mission is simple. We want to create digital experiences that tie brand experiences together. User experience, design, strategy and execution collide to form products that our customers and their customers love. We are committed to delivering value to our clients with every interaction and output.

Once upon a time, we started a web development company.
Caxy is a Chicago based web consulting and custom web development agency founded in 1999.

For over fifteen years we’ve navigated the changes in technology, continually innovating and delivering value to our clients. We’re open source specialists with expertise in user centered design, content management systems, e-commerce, mobile application development, database development and custom web applications. We believe that the future of human-computer interactions will be informed more by the concepts of user experience, machine learning and user feedback loops than the underlying technology itself. Caxy will always pursue the best and most current technologies that allow us to connect our client's customers to better digital experiences. 

We’re firm believers in an iterative approach to software development and manage our projects in accordance with Scrum and Agile practices.

 
$50,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
1999
Show all +
Chicago, IL
headquarters
  • 212 W Van Buren St. 10th Floor
    Chicago, IL 60607
    United States

Portfolio

Key clients: 

Startups

  • Uptake Technologies
  • Best Money Moves
  • Broadcat
  • Green PSF

Publishing

  • International Code Council

Not-for-profit

  • The Field Museum
  • Chicago Architecture Foundation
  • The Stock Market Game

Healthcare

  • Community First
  • Rush University Medical Center

Reviews

Sort by

Infrastructure Optimization for Casino Gaming Site

"They often go above and beyond to fully dig into a problem, identify solutions, and achieve our end goals."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2017 - May 2018
Project summary: 

Caxy Interactive revamped a gambling website’s infrastructure to support more concurrent users. They ran user simulation tests to find bottlenecks and then helped rebuild the site piece by piece.

The Reviewer
 
1,000 - 5,000 Employees
 
Chicago, Illinois
Peter Anderson
CTO, Wind Creek Hospitality
 
Verified
The Review
Feedback summary: 

The site went from supporting 120 concurrent users to supporting up to 10,000, leading to more work for Caxy Interactive. The team showed a knack for creative problem-solving and an openness to learning new systems. Regular communication and quick response times enabled a smooth workflow.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Wind Creek Hospitality. We run casinos and hotels in Alabama and the Caribbean, and we also offer websites and games that allow people to gamble online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

One of our websites lacked the infrastructure to support a significant number of users. When more than 120 users play games on the site, the page load time would increase to 30 seconds and cause massive timeouts in the backend’s microservice architecture. We engaged Caxy Interactive to update our website to support more concurrent users. 
 

SOLUTION

What was the scope of their involvement?

Caxy Interactive helped us build load testing into the site. We ran tests with a given number of simulated users and then evaluated the results using various logging systems. Their team worked with us to identify bottlenecks and correct those areas.

The iterative process lasted until we hit a point where we could no longer improve on areas within the existing site’s foundation. Our newly ramped-up internal staff then worked alongside Caxy Interactive to rebuild small pieces of our site as microservices. As a result, we revamped the website, fixing issues that affect our end user without throwing away years of previously developed new features.

What is the team composition?

We worked with four people every day: a project manager and three developers. They pulled in additional resources as needed behind the scenes.

How did you come to work with Caxy Interactive?

Our company found Caxy Interactive right before I joined the team. We had another project with another development firm and had asked them if they had the capabilities to fix our website issues. The vendor directed us to Caxy Interactive, which led to a conversation with their team.

How much have you invested with them?

We spent about $300,000. 

What is the status of this engagement?

We started working together in February 2017. The project finished in May 2018, and Caxy Interactive provides ongoing maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In testing, the site can now support up to 10,000 concurrent users. In practice, we regularly see about 3,000 concurrent users and over 14,000 daily active users (DAUs). We now can scale up our site and support future growth, thanks to Caxy Interactive’s efforts.

Caxy Interactive continues to support our site with our internal team. We’ve also begun another project with them to build a booking engine that allows visitors to book hotel rooms on our website. We’re looking to launch the engine soon.

How did Caxy Interactive perform from a project management standpoint?

The team was highly responsive. We held weekly meetings to sync up on progress, and we communicate regularly through Slack and email. They frequently replied to our messages even late at night.

What did you find most impressive about them?

Caxy Interactive offered a top-notch team of problem-solvers. They often went above and beyond to fully dig into a problem, identify solutions, and achieve our end goals. We could trust their team to take issues with a lot of unknowns and to figure out their answers. Caxy Interactive also was willing to learn new technologies for our benefit, even though they had preferred tools and an existing skill set.

Are there any areas they could improve?

No, I can’t think of anything.

Any advice for potential customers?

While the team was open to learning new technologies and techniques, we found it helpful to understand Caxy Interactive’s strengths and core competencies in advance.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Wholesale Tracking Platform

"What sticks out to me about Caxy Interactive is that they’re a true partner."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Ongoing
Project summary: 

Caxy Interactive designed and developed an iOS and Android mobile application. The app allows users to schedule pipe and plumbing product deliveries. The engagement is ongoing.

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
Craig Costa
VP Technology and Operations, Porter Pipe & Supply
 
Verified
The Review
Feedback summary: 

Caxy Interactive went above and beyond. Customers are using the mobile application regularly. Caxy Interactive’s team is responsive and understanding. They’re committed to accomplishing their clients’ goals. Expect a strong partnership working with Caxy Interactive.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of Porter Pipe & Supply, a wholesale distributor of pipe valves, fittings, and plumbing products. We’ve been in business since 1976.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

We were trying to find a way to have our customers log in an app and see when their delivery will arrive. We deliver a lot of shipments to downtown Chicago where customers live in high-rises. It’s nice for them to have advanced notice of when the driver will be there, so they can be ready to meet them.

SOLUTION

What was the scope of their involvement?

After informing Caxy Interactive about our business and of what we wanted, their team put together a proposal. From there, they put together a preliminary structure of how it was going to work before we signed off on it. Caxy Interactive built an iOS and Android application. For the design, we provided them with what we wanted, and they created what we wanted the look and feel to be. We’re hosting the app, using Linux based servers along with a Microsoft SQL server for the database.

What is the team composition?

We work with Hannah (Managing Director of Operations, Caxy Interactive), Mike (Founder & CEO, Caxy Interactive), and a couple of developers.

How did you come to work with Caxy Interactive?

Another company was working with our CEO and recommended Caxy Interactive for development work. We reached out to them.

How much have you invested with them?

We’ve spent about $100,000 so far.

What is the status of this engagement?

We started working with Caxy Interactive in May 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their customer service is excellent. If there was an issue with the app, they got right back us. Their team helped troubleshoot problems that weren’t even on their side. They fixed things on our side. Our app was down because of a technical issue, and a considerable number of customers contacted us to let us know. Customers are using and relying on the app daily.

I would recommend Caxy Interactive to anyone and continue to work with them. We’ve developed other apps with them. It’s a fantastic partnership.

How did Caxy Interactive perform from a project management standpoint?

Hannah oversaw the application and worked with our team directly. Any time we needed anything, Mike would jump in and help. Since we’re close to their office, the developers would code here, and we were able to check on what they were doing. They were in constant communication with us throughout. If we had any questions, their team responded right away.

What did you find most impressive about them?

What sticks out to me about Caxy Interactive is that they’re a true partner. Their team wants to work with their clients, learning their pain points and doing whatever they can to fix them. They’ll stay from start to finish, giving their best. 

Are there any areas they could improve?

I can’t think of anything at the moment.

Do you have any advice for potential customers?

Work with Caxy Interactive and listen to their advice.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development Projects for Public Media Donation Platform

“...their commitment to our cause and mission was clear from the start.”

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Jul. 2018 - Jan. 2019
Project summary: 

Caxy Interactive provides development support for a pledge drive form. They've also fixed a number of other issues and made enhancements within various technology environments as needed. 

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
Beth Follenweider
Senior Director of Business Intelligence and Data Management, Chicago Public Media
 
Verified
The Review
Feedback summary: 

Caxy Interactive successfully fixed a backlog of issues within a donation form, significantly improving its performance in years to follow. Extremely responsive and respectful of client budget restraints, their team has exceeded expectations in terms of relationship management. 

BACKGROUND

Introduce your business and what you do there.

I'm the senior director of business intelligence and data management at Chicago Public Media.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

Our development team left the organization, so we were looking for support through that transition, especially concerning our fundraising efforts during a pledge drive. 

SOLUTION

What was the scope of their involvement?

Caxy Interactive initially addressed a backlog of defects and minor enhancements within unnecessarily complex environments that required a lot of different technologies (i.e., PHP, Javascript, and AWS). Their primary focus then became supporting our donation form and stabilizing the overall infrastructure, which involved making changes, increasing its conversion rate, fixing some defects along the way, etc. 

They also performed an SEO audit and made suggestions for areas we could improve our code and optimization, conducting a full analysis of our environments and ranking them based on code complexity and security issues. 

What is the team composition? 

Caitlin (Project Manager Product Owner, Caxy Interactive) is our primary contact, but we also worked with a handful of others on their team depending on the technology being addressed. 

How did you come to work with Caxy Interactive?

Caxy Interactive was brought on board by our head of digital development, and I started working with them shortly after. 

What is the status of this engagement?

We started working together in July 2018, and completed the project in January 2019, but continue to retain the relationship on a time and materials basis to correct any defects or make enhancements to our donation form.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

By our second pledge drive, everything was running much more seamlessly than the year prior. Caxy Interactive significantly decreased the number of defects within our donation form, and their commitment to our cause and mission was clear from the start. They even donated additional time outside of business hours to ensure our pledge was running smoothly.

They've also been great about documentation, which will be instrumental in helping us replace the form we're using now and in hiring developers to continue to support it. Going above and beyond, they took the time to educate me on the technologies we're using to help me create an accurate job description for hiring the right people for this role. 

How did Caxy Interactive perform from a project management standpoint?

If all their project managers are as good as Caitlin, then they can take over the world; she's extremely responsive and respectful of our budget. She's suggested restricting some scrums to ensure we don't overspend, helped reduce the number of developers when necessary, and made sure we stayed within allocated hours. It's easy to reach her whenever we have a question, as she's readily available on our Slack channel. 

What did you find most impressive about them?

In addition to strong technical expertise, they also have a lot of solid processes in place but can be scrappy and flexible when appropriate. 

Are there any areas they could improve?

There was a short period when we had a technical architect assigned to our project who wasn't the best fit, but they sensed it and moved resources around to improve the situation. 

Do you have any advice for potential customers?

Leverage the product management relationship.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    Compared to others I've worked with, Caxy Interactive's services are competitively priced.
  • 4.0 Quality
    Service & deliverables
    I'm happy with the quality of their work overall.
  • 5.0 NPS
    Willing to refer

Social Media Tool for Small Business Department

“They're very friendly and have a personable approach.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2014 - Jun. 2014
Project summary: 

Caxy Interactive designed and developed a social networking platform that created a social community for small business owners and allowed them to earn points to buy products.

The Reviewer
 
10,000+ Employees
 
Lincolnshire, Illinois
Laura Cohen
Former Lead Content Marketing Manager, Experian Automotive
 
Verified
The Review
Feedback summary: 

The in-house team was happy with the final product, but couldn’t use the platform for more than two years due to internal changes. Caxy Interactive went above and beyond to meet all needs, while their flexibility and willingness to explain the process made them a reliable partner.

BACKGROUND

Introduce your business and what you do there.

When I worked with Caxy Interactive on this project, I was the lead content marketing manager at Experian Automotive.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

We wanted to create a social community for small business owners where they could communicate with each other and ask questions. We needed a vendor to help us create a platform.

SOLUTION

What was the scope of their involvement?

Caxy Interactive built a social networking platform for us, focusing mostly on the backend. They designed everything from scratch, and the platform works in a web browser and on mobile devices. It gives small business owners a chance to engage in conversations and earn points that they can use to buy Experian products. Caxy also helped us from a communications standpoint.

What is the team composition?

We mostly worked with Michael (Founder, Caxy Interactive) and our account manager, but there was a whole team behind them.

How did you come to work with Caxy Interactive?

I first met them when I worked at a different agency. They did a website for me, and I liked the quality of their work and their agile approach. I also worked with them on a few other projects, so I trusted their technical expertise.

How much have you invested with them?

We spent between $50,000–$100,000.

What is the status of this engagement?

We worked with them between January 2014–June 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We loved the program. We used it for about two years and we were just starting to make money. However, then our department was dissolved, so we didn't get a chance to use the tool for longer.

How did Caxy Interactive perform from a project management standpoint?

They were always on top of things. We had weekly check-ins and used email and phone to stay in touch during the week.

What did you find most impressive about them?

They're very friendly and have a personable approach. We never felt that we had to go through layers of approval. Also, they were always willing to answer our questions and explain the process.

Are there any areas they could improve?

They're a bit pricey, but they're worth it.

Do you have any advice for potential customers?

Bring them in early because they can help you find the best solutions and optimize your programs.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They're expensive, but they do premium work.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for Test Prep Company

“I was confident that Caxy Interactive would make smart decisions on our behalf.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Working collaboratively with an in-house team, Caxy Interactive assisted with a variety of development projects and advised on engineering and technical issues.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Former President, Education Company
 
Verified
The Review
Feedback summary: 

The in-house team was impressed with the quality of their work. Reliable and trustworthy, Caxy Interactive met every need, while their ability to explain processes in non-technical terms contributed to the positive experience.

BACKGROUND

Introduce your business and what you do there.

When I worked with Caxy Interactive on this project, I was the president of an education company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

We had a software engineering team in Silicon Valley, but we were headquartered in Chicago. Our engineering team couldn't always answer our immediate engineering and technical questions because they operated in a different time zone. We wanted to find a local development team that could support us.

SOLUTION

What was the scope of their involvement?

They helped us whenever we needed to scale up on any project that was coming down the pipeline or if we got a large influx of clients. (School seasons tend to have larger volumes of students at certain times.) We wanted them to learn about our environment and be available to participate when we needed to have extra hands on deck.

What is the team composition?

I mostly worked with my CEO, and he brought everyone else together for discussions.

How did you come to work with Caxy Interactive?

The mutual friend of our CEOs introduced us.

How much have you invested with them?

We spent between $50,000–$100,000.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We wanted to work with an engineering team that knows how to communicate with business people and understands our objectives. I was confident that Caxy Interactive would make smart decisions on our behalf. They never tried to sell us things we didn't need.

How did Caxy Interactive perform from a project management standpoint?

They were very responsive, professional, and willing to answer any question we had. They gave us regular reports and were always happy to explain the technical process in a non-technical way.

What did you find most impressive about them?

They were a strong partner we could rely on.

Are there any areas they could improve?

When we just started working together, many people had their own engineering teams in-house. Now, you can have a development team anywhere in the world, so it’s more challenging for developers because they need to compete with various skill sets and pricing.

5.0
Overall Score They always met or exceeded our expectations.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We never had any problems. If they needed to reschedule anything, they always gave us the reason.
  • 3.5 Cost
    Value / within estimates
    There are other teams that have more competitive prices, but they’re not necessarily in our market.
  • 5.0 Quality
    Service & deliverables
    They delivered what we asked them and provided valuable advice.
  • 5.0 NPS
    Willing to refer
    I always recommend them.

Multiple Projects for Brokerage Firm

“We've used them for a very long time, and they've never over-promised.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2017 - Ongoing
Project summary: 

Caxy Interactive supports greenfield Salesforce integrations, operations, infrastructure consulting, and frontend and application development. Their SEO and marketing services include keyword and link research.

The Reviewer
 
50-100 Employees
 
Chicago, Illinois
Linwood Ma
CTO, Tastytrade
 
Verified
The Review
Feedback summary: 


Caxy Interactive offers innovative design and technical insight to enhance the products they support. Unwavering reliability and uniformly high-caliber services make them a trustworthy partner that can easily pivot between internal departments. The team is agile, flexible, and responsive. 

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of Tastytrade, Inc., the parent company of several smaller firms including an online brokerage platform. The site itself is a content media company. We just launched a financial advisory service called The Quiet Foundation and are working on another futures exchange project. My job is to oversee everything at the top level. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

We've done multiple projects together. Most recently, we engaged Caxy Interactive for assistance with a greenfield Salesforce integration for our financial advisory service. 

SOLUTION

What was the scope of their involvement?

Caxy Interactive has helped us with application development, frontend development, Salesforce integration, operations support, and infrastructure consulting. They've also done some straightforward web development for our Australian arm, Tastyworks Australia, including standard JavaScript, HTML, and CSS. 

During their SEO marketing and consulting work for Tastytrade, they conducted a review of the site and researched keywords and effective links. We often rely on their creative input to inform the overall solution, both design-wise and for specific aspects of features. We're currently considering them for some other projects, as well. 

What is the team composition? 

Usually, about four or five people from Caxy Interactive have been on the team depending on the project at hand. 

How did you come to work with Caxy Interactive?

We have a long history together. I knew Caxy Interactive from a project we did when I was the CTO of another financial brokerage firm. 

How much have you invested with them?

Our products vary in size in terms of dollar amount. In total, we've spent about $250,000. 

What is the status of this engagement?

I started using Caxy Interactive at my current company a little less than a year ago. We're still actively developing projects together and are evaluating new ones to pursue. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The best result of using Caxy Interactive is my ability to hand them off to our business team and trust them to take care of all the details. Our company also does internal development, and we have as much work as we can possibly handle. 

The team offloads a ton of our in-house work, and we know we can depend on them to complete it. Their reliability also simplifies internal project management relationships. I can always suggest another department in our company use their services without having to get involved with the details. 

In terms of the overall expense, the team is cost-conscious and considers our best interests as part of the evaluation of the solutions they provide. They're careful listeners who always try to incorporate all of our input. We've used them for a very long time, and they've never over-promised. Caxy Interactive can take any project extremely far, especially a greenfield one.

How did Caxy Interactive perform from a project management standpoint?

We work together in an Agile fashion. Caxy Interactive is an excellent choice for companies who need quick results through nimble direction and discovery and iterating through experimentation. Since we use the same project management style in-house, they're a very good fit for us. 

What did you find most impressive about them?

We enjoy working with Caxy Interactive and will continue to use them. Their strongest points are great communication and related project management. We're always notified of changes and made aware of risks. They keep on top of all their responsibilities and are very trustworthy and reliable. The complete package they offer is a very good value. 

Are there any areas they could improve?

No, I don't think so. 

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Drupal Dev for Product Designer & Manufacturer

“They’re always on top of everything and the team synergy is stronger than other companies I’ve worked with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2013 - 2014
Project summary: 

Caxy Interactive developed a Drupal site for a product manufacturer. Working from program requirements, they provided design services, layouts, ran content migration, and built the site from scratch.

The Reviewer
 
1,001 - 5,000 Employees
 
Oak Brook, Illinois
Suzanne Penn
Corporate Communications Manager, Federal Signal
 
Verified
The Review
Feedback summary: 

Feedback for the site was positive, thanks to regular meetings about the changes before the launch. Caxy Interactive was responsive and quick to make any last-minute changes ahead of important events. They provided useful tools for use after the handoff, and they remain communicative and available.

BACKGROUND

Introduce your business and what you do there.

We're a diverse manufacturer and publicly traded company with over 3000 employees worldwide. I represent the corporate headquarters and their public-facing website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

We needed a team to update the look and feel of our website and give us a platform we could manage in-house without the need for outside professional services.

SOLUTION

What was the scope of their involvement?

We provided some program requirements, but they built the entire website from the ground up. They made recommendations of platforms they thought would work best for us and we decided to use Drupal. With a view toward long-term usability, they provided design services and layout options, and they ran content migration from the prior site. Since the site’s completion, they’ve offered ongoing support.

What is the team composition?

We worked with about half a dozen team members from different disciplines. The team included a project manager and some graphic designers that we were extremely happy with.

How did you come to work with Caxy Interactive?

A few people provided samples and examples of previous work. The salesman I spoke with initially from Caxy was very compelling and a great listener. They understood what I wanted to address and never tried to promote services we didn’t need.

How much have you invested with them?

The value of what we've received far outweighs what they've billed us for.

What is the status of this engagement?

The project started in 2013 and we rolled out the new website in 2014. They provide ongoing support for our updates.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All the feedback has been positive, even though people usually fight change. Caxy encouraged us to hold regular meetings with our constituencies leading up to the launch. We kept everyone apprised of how things were moving forward and took everyone’s needs into account. They also suggested ways to handle critique and commentary once we went live. That allowed us time to evaluate feedback without being purely reactive.

How did Caxy Interactive perform from a project management standpoint?

They were wonderful, and so responsive. When we had important meetings or investor events, we could contact them the morning of to fix any last-minute issues. Not only did they design the site and talk us through it, they also prepared custom manuals to help us with updates and changes after the handoff. The project manager was very professional and detail oriented.

We used a variety of channels to communicate. We met occasionally in their offices, used video conferencing for updates, or spoke on the phone or via email for day-to-day needs.

What did you find most impressive about them?

It’s nice that they’re still responsive, even after we haven’t spoken in months. I can reach out to them and they always follow through. Our original project manager is no longer available, but they have assigned a new person for an upcoming project. They’re always on top of everything and the team synergy is stronger than other companies I’ve worked with.

Are there any areas they could improve?

No, they are definitely not a hard sell. I sought them out for a few years to do a new project, and I was the one who approached them.

Do you have any advice for potential customers?

It’s important to understand and communicate well with the people you work with. If you ever feel that a team member doesn’t fit well with your needs, you can speak to them about finding someone else for your project within the company.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The value is excellent.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended them.

Web Application Dev for Financial Services Firm

“Caxy Interactive is a fun group that’s young and determined to show their chops.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2016 - Ongoing
Project summary: 

Caxy Interactive designed, developed, tested, and implemented a mobile-first app for financial planning. The team deftly incorporated advanced technologies like Symphony within a MySQL database.

 

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Angus Carroll
President, Best Money Moves
 
Verified
The Review
Feedback summary: 

Caxy Interactive delivered an app that’s currently rated 4.8 out of 5 stars. Sold on the B2B market for companies to provide employees, it has secured excellent feedback on the UX and design from end users and clients alike. The team of experts offers innovative insight to enhance results.

 

BACKGROUND

Introduce your business and what you do there.

I’m the president at Best Money Moves. I run the company’s technology, operations, and sales. We created a financial wellness app that we sell to large companies to offer employees as a benefit. The tool helps users learn about budgeting and finances. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

We decided to build this product to respond to market demand. Financial wellness is a hot topic right now in the HR world. Companies want to help their employees deal with financial stress because they end up paying the price otherwise.

Employees who are stressed about finances experience productivity issues, absenteeism, and higher healthcare costs as a result. Employers who offer methods to improve finances and make better decisions can hopefully lower their staff’s stress level so they can be better workers. 

SOLUTION

What was the scope of their involvement?

As our development group of choice, Caxy Interactive fully support the build of our web application. They helped us with brainstorming, design, and coding. Our app is mobile-first, rather than just a responsive online web product. We still see a lot of desktop usage, but it was designed to be used on a smartphone. 

Caxy Interactive currently runs and manages the system which is hosted on the Amazon Cloud. They’re a PHP development shop and used a lot of open source technology for our product. We use Symphony as an admin system and MySQL for the database. The team carefully chooses opensource software to supplement with custom code to build the product. 
 
What is the team composition? 

About 6-8 people work on our project from Caxy Interactive. Early on, our standups included at least eight people. We have a project manager and a tech lead that I meet with every week. They’re not exclusively assigned to us, but I think we’re their biggest client. 

How did you come to work with Caxy Interactive?

My partner had worked with another company in Chicago. Based on their advice, we were using the wrong developers at first.  They suggested using a PHP shop and referred us to Caxy Interactive. We wanted a group that used agile development methodologies and was close enough to visit in person. I wanted the option to work in the same office. We interviewed many companies in Chicago and liked them best. 

What is the status of this engagement?

We started working together in October 2016, and the work is ongoing. 
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our app includes a rating pop-up that prompts users to leave up to five stars. Leaving less than three requires them to comment. We just sent out an email to our clients two days ago because we were so proud of the results. Out of five stars, our average rating is 4.8. Of the ratings we receive, 95% have been a four or a five.

The vast majority of our users find the app easy to use and intuitive. Since we moved into production with what we call real customers, we haven’t had any technical problems. Caxy Interactive caught any issues during beta testing.  They’re very strong on the design side. Many people have commented on how nice our product looks. It has a modern design and uses the right colors and standard conventions. The UX is excellent.

How did Caxy Interactive perform from a project management standpoint?

Caxy Interactive has been excellent. I’d give them a perfect score. We use email for communication, and I spend half a day at their offices weekly. We work on plans, specs, or strategies, which are all better done in person. They’ve been very responsive and have stuck to the timetable. When we’ve wanted to impress a customer, they’ve turned work around almost instantaneously. At times, they’ve even done hotfixes. They stick to the prices they quote. I can’t remember a time we’ve gone over the budget. We’ve actually frequently been under, which is unusual. 

We enjoy working with Caxy Interactive. The tech lead and project manager are very knowledgeable and customer-oriented. They’re always trying to figure out what they can do for us. We’ve had an excellent experience. They’ve contributed to the product itself as opposed to just coding. Since we use similar products, they’ve had useful input about what not to do. Their relevant experience added value to the engagement. 

What did you find most impressive about them?

Caxy Interactive is a fun group that’s young and determined to show their chops. We couldn’t be happier. They’ve done a great job for us. The team has been very responsive and straightforward about what it’ll cost. They’ve always been under or within the budget.

Are there any areas they could improve?

No. 

Do you have any advice for potential customers?

It’s always best to have a clear vision of your goals.  Showing up at a dev shop unsure of what you want will leads to a lot of unnecessary cycles. We knew what we wanted to build. Although Caxy Interactive contributed ideas, they were all within the context of what we already knew we wanted.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website & Portal Design for Female Workforce Company

“The general feedback has been extraordinarily positive about the functionality and aesthetics.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. - Oct. 2017
Project summary: 

Caxy Interactive revamped a website and online portal for an employment platform to facilitate scaling the business. The platform includes e-commerce functionality and has an updated interface.

The Reviewer
 
51-200 Employees
 
New York, New York
Founder, Job Finding Platform
 
Verified
The Review
Feedback summary: 

The redesigned website looks fantastic and is now a much more polished site for client’s to visit, while general feedback on the portal’s functionality has also been positive. They were excellent web development partners who expertly dealt with issues and were responsive, honest, and flexible. 

BACKGROUND

Introduce your business and what you do there.

I'm co-founder and CEO of a digital platform that connects women returning to the workforce with companies seeking talent and diversity. It provides a lot of content and resources for women returning to the workforce.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

In the past, we would go to companies and have conversations with them, then if companies wanted to be included on our platform, we created their profile and posted jobs for them. We wanted to go to another level of making it much more digital and having the companies come to our site and see the different options for posting jobs, select one of those options, and do it themselves.

We had hired a local developer before, but they were a much smaller operation, and we needed somebody who was much more responsive, with a solid team in place.

SOLUTION

What was the scope of their involvement?

We did a pretty extensive upgrade of our site with them. We had started off having them perform small tasks for us, and then when it came to develop this site and take it to the next level, I felt very comfortable using them as they had already proven themselves.

They provided and implemented our employer portal and our job board. It was complicated because it involves a lot of different steps and timings, as well as e-commerce. They also did a complete aesthetic upgrade of our site. They've taken it to the next level — it looks different and much more polished. I love their creative team and their graphics team who did a great job in that way.

What is the team dynamic?

We had a team of about 4–5 people. We had Hannah Deason [Agile Project Owner, Caxy Interactive] head our team, and she was amazing. It's so impressive to see someone young, incredibly talented, and such a leader. She did an amazing job. We also had a graphics person, a creative person, and a backend person. Other people came in and out as well. They aren’t a huge organization; they only have around 8–10 people in total.

How did you come to work with Caxy Interactive?

They were highly recommended to us, and I liked their founder, Mike LaVista, right away. He's an amazing person and a great guy. It’s always good to do a lot of research when you're hiring a web developer, so we also looked around a little bit.

In New York, web developers are pricier than they are elsewhere, so it was certainly an advantage to have someone in Chicago. Their prices were very reasonable, they're good people, and they offered a really good deal generally, certainly for someone coming from New York.

How much have you invested with them?

I've spent $75,000–$80,000 with them.

What is the status of this engagement?

I went to Chicago in March and had my first sit-down with them. However, it wasn't until this summer when I asked them to tackle the employer portal issue. It's been about 6 months, but there's been some ebb and flow. We're almost done; we're just finishing up things here and there and are in maintenance mode for a little bit.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We changed our business model: we started monetizing our members and having employers come down to the site directly. As we implemented it a little while ago, it's hard to discuss the impact. I will say the general feedback has been extraordinarily positive about the functionality and aesthetics of the site. From a numbers perspective, it's hard to say because it's too early for that.

How did Caxy Interactive perform from a project management standpoint?

The world of web development is stressful. You're impacting someone's business, so when something goes wrong, we lose customers. Mike has an amazing disposition to deal with clients that are stressing out. He's a very even-keeled, awesome, responsive person. When you're dealing with a web developer, that's on top of the list of what I look for. I want someone who is going to answer my emails or calls immediately, and be able to discuss the issue in a very calming way.

I also have to mention Hannah, because she is relatively early in her career and she was amazing: super responsive and honest. I can't say enough about how great she was and how impressed I was with her ability to deal with any issues. Any time you build a site, there are going to be issues. It's no way reflective of their work; it's just the way that world is. When you build a site, when you develop a site, things can go wrong. It's how you deal with those issues that's critical.

What did you find most impressive about them?

They don't do a broad range of development. They do a certain type, and they do it well. They know what they're good at and stay in their lane.

Are there any areas they could improve?

They were everything that I wanted them to be and more. They were super great to work with, they've been very reasonable with me as a small business owner in terms of the payment schedule. They're flexible and wonderful. Anybody who builds a website wishes they didn't spend as much money, but that's the way it is.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Web App Development for Building Association

"They certainly knew what they were doing from a technology standpoint and backend server standpoint."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2011 - Nov. 2012
Project summary: 

Caxy Interactive worked on a set timeline to design and develop an open source web-based application. The final application allows users to propose, view, and vote on building code amendments digitally. 

The Reviewer
 
201-500 Employees
 
Washington, D.C.
Former CIO, International Code Council
 
Verified
The Review
Feedback summary: 

The project transformed various processes to be more organized and efficient. Caxy’s team was knowledgeable on technological and backend options and suggested practical solutions to problems. They were communicative and responsive throughout the project and hit the app launch date.

BACKGROUND

Introduce your business and what you do there.

I was the CIO at the International Court Council, or ICC as it is widely known. The ICC creates building safety codes and standards. These standards are adopted across the United States, and sometimes overseas. My mandate as CIO was to drive the company’s digital transformation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

We wanted to launch a new web-based application that would allow us to convert an analog process to a more digitized process that would allow for people’s virtual participation. It was a brand-new initiative and was high-priority for the company. The project had board visibility and had to be completed by a certain date for our business cycle. Time was not something we could negotiate on.

The ICC is a very content rich organization, so initially, we had Caxy create a database to manage our content, which had to be done as a foundational element for the main project. Shortly after finishing that, we started towards our goal of launching the web-based application.

SOLUTION

What was the scope of their involvement?

Their scope to designing and developing our brand-new application, from start to finish. Initially, there were two different parties; we had a firm responsible for the UI/UX and Caxy was responsible for backend development. The UX agency created wireframes and Caxy implemented them.

The application has three major components. The main component includes an online collaboration function where users can propose building code changes. These changes have to comply with what we call ‘building safety standards’. Then, the application allows a segment of the public population to cast votes on those proposals. It’s a pretty elaborate process. 

How did you come to work with Caxy Interactive?

We found Caxy through a competitive process. We looked at various firms and requested information from those that seemed like a good fit. From there, we shortlisted a set of finalists. We had selection criteria when we were in discussions with the finalists. We wanted our application to be an opensource software solution, so that was a key criterion in our decision. Caxy had strong credentials using opensource software.

How much have you invested with them?

It was a large project and a significant investment for us, but the figure is confidential.

What is the status of this engagement?

We started the project in February 2011, and it was launched in November 2012.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This was one of our flagship projects for digital conversion of our processes. In that sense, it was a fundamental transformation of the business. Between the content database and this web application, we were able to launch other supplementary applications using the same fundamental architecture and design. In high-level terms, the work we did with Caxy was strategic. It was transformative in nature and helped move the company up several notches.

How did Caxy Interactive perform from a project management standpoint?

We used an agile development process, which was relatively new to my team. I brought some people on board who were adept at the methodology. It was a learning process on our side more than on theirs. In terms of overall project management, they were decent at keeping us appraised. They knew the date was immovable. I won’t deny that we had some anxious moments, but we launched it successfully on time. All in all, I would say it was a good job executed all around.

Basecamp was the primary tool we used for communication. According to the Agile method, we had daily standups. Since this was a brand-new application, there was estimation as to how much development could be done in one sprint. Early on, we were further away from our estimates, but we got better as we moved along.

What did you find most impressive about them?

Their leadership team was open and candid. I appreciate openness in such partnerships. That worked well for us. They also came to us with many solutions. They certainly knew what they were doing from a technology standpoint and backend server standpoint. They would give us options and recommend which way to go. As the client, we would make the final decision.

They are technically strong. On longer projects, there is always a transition and adaptation process, which is to be expected. But they put a strong team on our project.

Are there any areas they could improve?

One of the factors we were looking for during the selection process was a local partner since we wanted to do more face-to-face meetings. They were in Chicago and so were we ICC. I sometimes sent my team to spend a day with them and they would come to our office as well, but I would have liked more face time for the teams.  

5.0
Overall Score We delivered what we set out to do, completing all goal results, which was very transformative. It’s continued to evolve and has been a cornerstone for the company.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We met the launch date successfully, which was the most important.
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would have no hesitation in recommending them.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Illinois
ID
00363103
Date of Formation
Jan 5, 2000
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Client Reviews
VERIFIED CLIENT REVIEWS
13
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
April 1, 2019