caballero Packages
Rīga, Latvia
View Full ProfileWEBSITE LONG-TERM MAINTENANCE
With a long-term maintenance contract, you will have an IT Project Manager, web designers, developers and testers on standby 24/7, available for emergencies and consistent support. Plan ahead and don’t pay through the nose with Caballero WPservice. We will run routine diagnostics, perform regular maintenance on your website.
| Features |
Small $300 /mo4 Hours included |
Medium $450 /mo6 Hours included |
Large $700 /mo10 Hours included |
|---|---|---|---|
|
Standby availability of PM’s, Designers, Developers, Testers in working hours |
|||
|
Helpdesk: Questions and answers to questions regarding CMS |
|||
|
Content input / changes in the project |
– |
||
|
Project manager: Consultations on new functionality development |
|||
|
System analyst: Identification of client's wishes and needs (formulate work tasks / create Requirement specification) |
|||
|
New functionality development (design, programming, quality assurance, going live) |
|||
|
Selecting customized solutions for client’s goals |
– |
||
|
Planning tasks in a timely manner and coordinating them with the client (doesn’t include ad hoc requests and emergency issue resolution) |
|||
|
Monthly maintenance work implementation |
|||
|
Standard communication: (email, answered in 24h) |
Prioritized |
Prioritized |
Prioritized |
|
Priority communication (phone, slack, whatsapp) |
– |
– |
|
|
Recommendations to improve the website and digital marketing |
– |
– |
|
|
Analysis of visits and visitor behaviour (GA) |
– |
– |
|
|
Recommendations on social media communication and its effective use to reach website goals |
– |
||
|
Advice on reaching the website goals |
– |
||
|
Analysis of results - setting up data analytics tools, return analysis and evaluation |
– |
– |
|
|
Meetings with the client biweekly (1x in 2 weeks) |
– |
– |
|
|
Manage project source code - version control (Bitbucket / GitHub) |
|||
|
Backups |
|||
|
Ensuring the servers are up and running up-to-date (sysadmin) |
Upon request |
Upon request |
Upon request |
|
Hosting / Virtual server monitoring |
Upon request |
Upon request |
Upon request |
|
Continuous provision of the project's test environment (keeping it up to date) |
Upon request |
Upon request |
Upon request |
|
Domain name management (work with the domain registry, Cloudflare, etc.) |
Upon request |
Upon request |
Upon request |
|
Project / domain uptime monitoring |
|||
|
Errors / problem solving (urgent) Working days from 09.00-18.00 GMT +2 |
|||
|
Renewal of WP and components up to 2x per year |
|||
|
Timely notice regarding expected changes |
|
Small $300 /mo4 Hours included |
|
|---|---|
|
Standby availability of PM’s, Designers, Developers, Testers in working hours |
|
|
Helpdesk: Questions and answers to questions regarding CMS |
|
|
Content input / changes in the project |
– |
|
Project manager: Consultations on new functionality development |
|
|
System analyst: Identification of client's wishes and needs (formulate work tasks / create Requirement specification) |
|
|
New functionality development (design, programming, quality assurance, going live) |
|
|
Selecting customized solutions for client’s goals |
– |
|
Planning tasks in a timely manner and coordinating them with the client (doesn’t include ad hoc requests and emergency issue resolution) |
|
|
Monthly maintenance work implementation |
|
|
Standard communication: (email, answered in 24h) |
Prioritized |
|
Priority communication (phone, slack, whatsapp) |
– |
|
Recommendations to improve the website and digital marketing |
– |
|
Analysis of visits and visitor behaviour (GA) |
– |
|
Recommendations on social media communication and its effective use to reach website goals |
– |
|
Advice on reaching the website goals |
– |
|
Analysis of results - setting up data analytics tools, return analysis and evaluation |
– |
|
Meetings with the client biweekly (1x in 2 weeks) |
– |
|
Manage project source code - version control (Bitbucket / GitHub) |
|
|
Backups |
|
|
Ensuring the servers are up and running up-to-date (sysadmin) |
Upon request |
|
Hosting / Virtual server monitoring |
Upon request |
|
Continuous provision of the project's test environment (keeping it up to date) |
Upon request |
|
Domain name management (work with the domain registry, Cloudflare, etc.) |
Upon request |
|
Project / domain uptime monitoring |
|
|
Errors / problem solving (urgent) Working days from 09.00-18.00 GMT +2 |
|
|
Renewal of WP and components up to 2x per year |
|
|
Timely notice regarding expected changes |
|
Medium $450 /mo6 Hours included |
|
|---|---|
|
Standby availability of PM’s, Designers, Developers, Testers in working hours |
|
|
Helpdesk: Questions and answers to questions regarding CMS |
|
|
Content input / changes in the project |
|
|
Project manager: Consultations on new functionality development |
|
|
System analyst: Identification of client's wishes and needs (formulate work tasks / create Requirement specification) |
|
|
New functionality development (design, programming, quality assurance, going live) |
|
|
Selecting customized solutions for client’s goals |
|
|
Planning tasks in a timely manner and coordinating them with the client (doesn’t include ad hoc requests and emergency issue resolution) |
|
|
Monthly maintenance work implementation |
|
|
Standard communication: (email, answered in 24h) |
Prioritized |
|
Priority communication (phone, slack, whatsapp) |
– |
|
Recommendations to improve the website and digital marketing |
– |
|
Analysis of visits and visitor behaviour (GA) |
– |
|
Recommendations on social media communication and its effective use to reach website goals |
|
|
Advice on reaching the website goals |
|
|
Analysis of results - setting up data analytics tools, return analysis and evaluation |
– |
|
Meetings with the client biweekly (1x in 2 weeks) |
– |
|
Manage project source code - version control (Bitbucket / GitHub) |
|
|
Backups |
|
|
Ensuring the servers are up and running up-to-date (sysadmin) |
Upon request |
|
Hosting / Virtual server monitoring |
Upon request |
|
Continuous provision of the project's test environment (keeping it up to date) |
Upon request |
|
Domain name management (work with the domain registry, Cloudflare, etc.) |
Upon request |
|
Project / domain uptime monitoring |
|
|
Errors / problem solving (urgent) Working days from 09.00-18.00 GMT +2 |
|
|
Renewal of WP and components up to 2x per year |
|
|
Timely notice regarding expected changes |
|
Large $700 /mo10 Hours included |
|
|---|---|
|
Standby availability of PM’s, Designers, Developers, Testers in working hours |
|
|
Helpdesk: Questions and answers to questions regarding CMS |
|
|
Content input / changes in the project |
|
|
Project manager: Consultations on new functionality development |
|
|
System analyst: Identification of client's wishes and needs (formulate work tasks / create Requirement specification) |
|
|
New functionality development (design, programming, quality assurance, going live) |
|
|
Selecting customized solutions for client’s goals |
|
|
Planning tasks in a timely manner and coordinating them with the client (doesn’t include ad hoc requests and emergency issue resolution) |
|
|
Monthly maintenance work implementation |
|
|
Standard communication: (email, answered in 24h) |
Prioritized |
|
Priority communication (phone, slack, whatsapp) |
|
|
Recommendations to improve the website and digital marketing |
|
|
Analysis of visits and visitor behaviour (GA) |
|
|
Recommendations on social media communication and its effective use to reach website goals |
|
|
Advice on reaching the website goals |
|
|
Analysis of results - setting up data analytics tools, return analysis and evaluation |
|
|
Meetings with the client biweekly (1x in 2 weeks) |
|
|
Manage project source code - version control (Bitbucket / GitHub) |
|
|
Backups |
|
|
Ensuring the servers are up and running up-to-date (sysadmin) |
Upon request |
|
Hosting / Virtual server monitoring |
Upon request |
|
Continuous provision of the project's test environment (keeping it up to date) |
Upon request |
|
Domain name management (work with the domain registry, Cloudflare, etc.) |
Upon request |
|
Project / domain uptime monitoring |
|
|
Errors / problem solving (urgent) Working days from 09.00-18.00 GMT +2 |
|
|
Renewal of WP and components up to 2x per year |
|
|
Timely notice regarding expected changes |