What was the scope of their involvement?
They helped us transfer our website onto HubSpot for the tracking purposes, developed the content for the website, and set up various workflows and automated tasks. The best thing they've done was, probably, the expungement pardon eligibility tool, which is a call to action on the website. Customers can use it to find out if they're eligible to get an expungement or pardon, and it's fairly accurate. After a customer goes through the process on the website, the information is passed on to my assistant, who looks up their cases in the online court system. If they're eligible, we set up a telephone conference with them.
Bridges Strategies also helped us with SEO, GoogleAds, blog posts, and an e-book.
What is the team composition?
I mostly work with Jake [Jake Fisher, Owner and Business Development Specialist, Bridges Strategies] and Ashley [Ashley Quintana, Owner and Operations Specialist, Bridges Strategies]. They have people who work for them and get invloved when needed.
How did you come to work with them?
I did research and looked on HubSpot. They were a HubSpot partner, so I met with them and I liked them.
How much have you invested with them?
We spent around $50,000.
What is the status of this engagement?
We started working with them in October 2016, and our collaboration is ongoing.