What evidence can you share that demonstrates the impact of the engagement?
Our sales went up quite significantly after they did our fliers. I would also personally ask customers why they chose us, and they said it was the deal flier that caught their eye. We definitely noticed very good results, and that’s why we continued to order more deals from them.
Around February, I ended up paying to keep them on retainer so that they could come up with deals at the drop of a dime if needed. We were still coming up with our company then. I’d email Colton with a description and image of our product, and I’d ask him to make something attractive to potential customers. He came up with it and had it back to me within 24 hours.
How did BRIDGE PHX perform from a project management standpoint?
Their ability to meet deadlines was phenomenal. Colton was always quick to communicate, and he was reasonable with timeframes. I was very impressed with the turnaround and the quality of the work.
I’d tried to work with graphic designers, and I was either getting blown off or just getting template work. That was never the case with BRIDGE PHX; whenever they sent anything, it was always top-notch creative, and it was clear they put time into it. If I ever wanted to make changes, Colton always made sure it looked the best, whether that meant going with what I wanted or coming up with a new idea for me.
What did you find most impressive about them?
The quality of their graphic design is phenomenal. I was so happy with my logo and the branding of the company in general that they came up with for us. That’s really what kept me excited about the company.
Are there any areas they could improve?
No, I don’t think so. I didn’t have anything I really needed to have fixed, and I never had any issues with them. They were quick to give me my product, and they were easy to communicate with.
Any advice for potential customers?
Tell them what you want, and then let them have a little bit of creativity and free flow to do it. They have creative minds, and they know what they’re doing. Don’t try to micromanage. I gave them free rein, and I was very happy with how it turned out.