Brewing great digital strategies

Dear Business Builder,

I’m Marcus Ho, founder of Brew Interactive.

Let’s not beat around the bush here.

You’ve came to this page on Clutch because you’re hungry to grow your business… not to hear my life story.

If you are interested in that (and I’m flattered, really), then let’s talk about it over coffee.

But here’s a short version…

I started this digital agency a little over ten years ago with one of our first clients, Qatar Airways. They needed help to implement an digital strategy on their digital and social platforms.

Fast forward few months into the project, we’ve grossed over $2.6 million in ticket sales for them.

And since then, we’ve worked with companies from over eight industries, focused on driving sales with the inbound approach.

How do we do that?

Because we’re an experienced team of marketers who have walked in your shoes. There are no interns, no fresh grads, no offshoring. Your business deserves a senior team that understands what is required to win and the path to get there.

We’re ready to help businesses like yours.

You can start by claiming your 30-minute free strategy discussion now.

 
Undisclosed
 
Undisclosed
 
10 - 49
 Founded
2009
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Peninsula Plaza, Singapore
headquarters
  • 111 North Bridge Road, #08-19
    Peninsula Plaza 179098
    Singapore

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Digital Strategy
  • Content Marketing
  • Marketing Strategy

Portfolio

Key clients: 

Hitachi, Qatar Airways, Prudential, JLL, Unilever, UBS, UnionPay, 

Reviews

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Email Marketing for Health & Wellness Product Company

“They demonstrate an investment in your company not just as customers, but as partners.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2016
Project summary: 

Brew Interactive implemented email marketing automation strategies and integrations with HubSpot for a health and wellness product company.

The Reviewer
 
51-200 Employees
 
Singapore
Louie Lui
Former Digital Marketing Manager, Fitlion
 
Verified
The Review
Feedback summary: 

The marketing strategies put in place by Brew Interactive were very successful, significantly boosting the open and click through rate on all email campaigns. They focused on segmenting and targeting different parts of the sales funnel and communicated effectively throughout their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Fitlion is an e-commerce store selling sports nutrition products. I was the digital marketing manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brew Interactive?

We brought in their team to help us with marketing automation, primarily e-mail marketing. We needed to set up a more realistic way of targeting and contacting leads besides just blasting out messages to our entire list.

SOLUTION

What was the scope of their involvement?

They helped us map out our entire customer funnel and how to break up those categories in order to send them the right types of content for where they were in the customer journey.

They connected all of our workflows through HubSpot and helped us to plan out our email timing, mapping when the right time was to follow up with different customers in order to maximize the responses that we were getting.

What is the team composition?

We worked with their CEO and an account manager for the most part. They had other individuals on the project, but they worked behind the scenes for the most part.

How did you come to work with Brew Interactive?

I had worked with them to host a website in a previous role, so I knew that they would be able to handle the work that we needed from them.

What is the status of this engagement?

Our project took place during the month of November 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was tracking the impact of their work through our email engagement and click-through metrics, and the effect they had was absolutely huge. If you think about it from an email marketing perspective, open rate was very low and is now high even for a HubSpot maximized company’s standards. We are very happy with the work that they did and the results we saw from it.

How did Brew Interactive perform from a project management standpoint?

For the most part, we communicated over phone and email, but they did such a good job managing the project that I really didn’t have to keep track of them. Their project manager took care of the whole process from end to end, and my primary role was to provide them with the overall goals of the project. From there, they were able to map out specific tactics and execute them on their own.

What did you find most impressive about them?

The level of personal connection that they are able to establish between your company and their agency is truly impressive. They demonstrate an investment in your company not just as customers, but as partners.

Are there any areas they could improve?

No, I have been satisfied with everything that they delivered for us.

Do you have any advice for potential customers?

Don’t treat them just as a normal outsourcing agency. They will work with you to accomplish anything that you need.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They deliver everything in a very timely manner and always communicate when things take more time.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Nobody is perfect, but they are pretty close.
  • 5.0 NPS
    Willing to refer
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