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Agile-oriented, cross-functional full stack team

4.9
8 reviews

Build high-quality software, better. Work with our Python and JavaScript full-stack developers.

 

App Development Services. Build intuitive apps across various business domains:

  • Support at every phase of the project
  • Design that promotes your product
  • Clear outcome on each stage
  • Confidentiality of your IP
  • From MVP to the final product

 

 

Work remotely with a cross-functional team. Instead of outsourcing we provide in-house team from our office in the center of Cracow:

  • Scalable team of skilled full-stack developers
  • Close cooperation with your team
  • Agile and business-oriented approach
  • Flexible contracts with monthly billing
  • Team on-boarding in your office

 

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$10,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2010
Show all +
Krakow, Poland
headquarters
other locations

Portfolio

Key clients: 
Connecting Pharmacies. Transforming Global Health. Payability Inc. Financing for marketplace sellers. Leanpassion - Lean Strategy for Business. Maxto - Telecommunication Engineering. Edisonda - The largest User Experience studio in Poland.
IMS Route Planner Image

IMS Route Planner

IMS Route Planner is a platform that enables shopping malls to manage their data such as building maps, users, roles, pages, promotions, routes between POIs (points of interest).

Our task was to develop one integrated system to reduce the time and costs of maintaining many online tools that have been used up to this point. The goal of the project was to create a specialized, cloud-based application that is easy to use

…
even for non-technical users. IMS Route Planner was launched as SaaS and is used by shopping malls for data management. 
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Forum Loyalty App Image

Forum Loyalty App

Our task was to create a shopping mall sales support system which facilitate the receipts registration process and support the management process of awarding pre-paid gift cards for customers.

Shopping center Clients could participate in the Loyalty Program and register transaction slips into the system to receive pre-paid cards for next purchases. Using the API and mobile version of the application (tablets) speeded up

…
the entire process.
 
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Integrated Productivity Suite Image

Integrated Productivity Suite

We took the most challenging functions within a business and streamlined them, into 6 core apps giving you the ability to track and manage everything happening in your business operation.

Reviews

4.9
8 reviews
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Web App Development Outsourcing for Software Developer

“I’m very happy with their ability to adjust to our needs.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2019 – Ongoing
Project summary: 

Bravelab.io provides web app development services using both Python and Node.js for two respective projects. They've written whole applications, analyzing requirements, building APIs, and adding requests.

The Reviewer
 
11-50 Employees
 
Kraków, Poland
Paweł Małkowiak
CEO & Co-Founder, SolidStudio Software House
 
Verified
The Review
Feedback summary: 

One application has already been delivered and launched, leaving the end-client satisfied and receiving excellent user feedback. They are always responsive, collaborative, and adhere well to any budgetary or timescale requirements, providing excellent maintenance and bug fixes too.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of SolidStudio Software House, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bravelab.io?

We needed outsourced development help.

SOLUTION

What was the scope of their involvement?

We are working with them delivering IT projects together, using their developers to build applications and to reach our business goals.

There are two projects, both of which are web applications. There’s a ticketing application written mainly in Python that they joined the existing team of in the second phase. They wrote the whole application: analyzing the requirements, building the APIs, adding requests, and delivering it to production. The second application is a backend application for data warehouse storage and is written in Node.js.

What is the team composition?

We’re using three of their developers and their senior developer is my main point of contact.

How much have you invested with them?

$150,000–$200,000.

What is the status of this engagement?

We started working together in March 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The first project was handled entirely by them and we’re very happy with the work. It’s live and being used by our client. The user feedback is very good, and the client is very satisfied with the work.

For the second project, the developer had started and met the initial requirements. He’s part of our team and we’re really happy with his seniority; we have confidence in his skills.

They’ve helped us in terms of profitability and efficiency as they can handle any the bugs and fixes on the fly. I’ve had no complaints.

How did Bravelab.io perform from a project management standpoint?

We do the project management on our side. They’re doing a very good job with handling the bugs and maintenance work. Cooperation with the developers is very good as they have very good communication skills, deliver on time, and bring value to meetings. We use email, Trello, Jira, and Slack.

What did you find most impressive about them?

I’m very happy with their ability to adjust to our needs. They scale up the team as needed and find the right talent when required.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Trust their developers with all the technical decisions that they make because they’re very senior.

5.0
Overall Score They meet the requirements and even overperform.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always meet the requirements on time. They even scaled up the team faster than expected.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Our clients are very satisfied with their work.  
  • 5.0 NPS
    Willing to refer

Web Dev for Printing Company

"All products were high-quality and delivered on time."

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Jan. – Aug. 2019
Project summary: 

Bravelab.io provided a remote software developer to support an in-house team. Working with Vue.js, their developer assisted with frontend development projects, including page development and bug fixes. 

The Reviewer
 
201-500 Employees
 
Rotterdam, Netherlands
Dragan Elijas
Product Owner, Helloprint
 
Verified
The Review
Feedback summary: 

The vendor provided a staffer who brought value and knowledge to the team. The developer was highly dedicated and delivered quality work on-time. Despite some scheduling issues inherent to remote work, Bravelab.io's developer communicated all problems and worked well with the in-house team. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am an IT manager at HelloPrint. We’re a European print producer. We sell t-shirts, mugs, posters, and other items using a special technological platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bravelab.io?

We needed more development capacity and knowledge. Bravelab.io had contractors that knowledge and was able to supply a developer to help with our platform.

SOLUTION

What was the scope of their involvement?

Bravelab.io provided us a full-time remote developer from Poland supporting our in-house team in the Netherlands. They developed new pages and features, fixed bugs, and did other frontend work. The language they used was Vue.js. We work with scrum, so he would provide refinements and perspectives daily.

What is the team composition?

Mateusz (Frontend Developer, Bravelab.io) was our developer and main point of contact.

How did you come to work with Bravelab.io?

Initially, we were talking to a different company in Poland, but they weren’t able to provide the development capacity we needed. They recommended Bravelab.io as an alternative.

How much have you invested with them?

We invested about €100,000 (approximately $110,000 USD).

What is the status of this engagement?

We worked with them from January–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The developer provided value, insight, and knowledge. He contributed to the team as we’d expect from any developer. All products were high-quality and delivered on time. We were very satisfied with his focus and dedication. One time, he even provided some updates while he was sick. It’s hard to provide a specific impact because it’s one developer working on one project in a much larger organization.

How did Bravelab.io perform from a project management standpoint?

He was a regular team member, so if there was something he couldn’t solve or questions he had, he communicated with our team. There are always some issues with remote work: time difference, language barriers, Internet connectivity, explaining things over chat rather than in-person. Occasionally, there were scheduling conflicts. If he had a meeting at Bravelab.io and we had a meeting, it wouldn’t work out. But that’s more of an organizational thing.

What did you find most impressive about them?

Bravelab.io’s developer cared about the project. Often, you will hire developers who will do the project and then just go home without caring, but he really cared about what we were doing. That’s something we want in our employees, and with a remote developer, that’s very important for us. The extended contract is an outgrowth of that dedication to quality work.

Are there any areas they could improve?

I think broadening knowledge for their staff always helps.

Do you have any advice for potential customers?

I would recommend fully vetting the people you’re hiring, as one would do with any remote developer.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Frontend Angular Dev for Business Solutions Platform

"Bravelab has delivered what they promised."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - May 2019
Project summary: 

Bravelab Software Development developed the frontend of a business solutions platform. They actively partook in scrum meetings and collaborated with the internal team to implement new functionalities.

The Reviewer
 
11-50 Employees
 
Gdańsk, Poland
IT Project Manager, Business Software Company
 
Verified
The Review
Feedback summary: 

Thanks to Bravelab's help, the project was executed on time. They've helped the client expand in the global market. The lead developer was a great collaborator with exceptional communication skills. The team showcased professionalism as well as an innovative approach to building software. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We're a Dutch-Polish software house with over 13 years of experience in IT development, support, and maintenance. We create extended IT systems of varying scope. My main duty is handling international IT projects for clients from all around the world (Ghana, Kenya, Netherlands, USA, Germany)

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bravelab Software Development?

We engaged Bravelab to help us with frontend Angular development for a project.

What were your goals for this project?

Our main goal was to build an innovative business platform, which would be used to save, borrow and pay for income-generating activities allowing to increase food security and fight poverty in Kenya.

SOLUTION

How did you select this vendor?

We were working on a lot of projects and we needed to find a partner who could support us with the frontend development side of the project. We started to look for someone among our new potential partners and after an introduction call, we decided to choose Bravelab.

Describe the project and the services they provided in detail.

Bravelab's developer was responsible for participating in the current development process, implementing new functionalities. The developer was a part of our development team and was actively attending our Scrum meetings.

What was the team composition?

The team was composed of one frontend developer from Bravelab and one (up to three) backend .NET full-stack developers, IT project manager and software tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This is another project which is close to our company’s mission and goals, expanding our services to an international market

How was project management arranged and how effective was it?

Project management was based on Agile/Scrum. We organised daily meetings, sprint retrospectives and planning. It allowed us to stay on track with our deadlines and goals. We managed to finish the project on time and deliver new tested functionality in 2-week intervals.

What did you find most impressive about this company?

Bravelab has delivered what they promised. The developer was collaborating closely with our team, so there were no communication problems. Every day developer showed professionalism and was always prepared to do her job.

We felt that our organizational culture is corresponding with Bravelab’s approach to building software - based on quality and smooth communication between everyone.

Are there any areas for improvement?

I know that Bravelab wants to introduce an innovative company culture based on Management 3.0 ideas. We are aware that every company has something to improve, but from our point of view, no issues were apparent and everything was OK.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Full-Stack Development for Startup

"We would’ve spent much more time getting to the point where Bravelab helped us get to."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jun. - Dec. 2018
Project summary: 

Bravelab augmented the internal staff’s efforts, supplementing frontend development work. They assigned full-stack developers and will likely be tasked with future projects.

The Reviewer
 
51-200 Employees
Senior Vice President, Startup
 
Verified
The Review
Feedback summary: 

Their team’s work boosted internal efficiency and helped the product go to market faster and with higher quality. Bravelab felt like in-house staff with their efficient communication and frequent check-ins. They’re an overall reliable vendor that proactively offers ways to improve the final product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of development of a tech startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bravelab?

Our company is currently growing and the biggest challenge we’re experiencing is hiring people on time. I joined the company around a-year-and-a-half ago and my team had about 13 people. We needed to develop an e-commerce platform for Indonesia during this growth period when we had just a few developers to support all the products.

SOLUTION

What was the scope of their involvement?

Bravelab has worked with us as a remote part of the team, using an Agile Scrum methodology. They acted as full-stack developers, mainly using JavaScript, MySQL, Node.js on the backend, and React on the frontend.

What is the team composition?

We had two full-stack developers from Bravelab. Their founder was our main point of contact.  

What is the status of this engagement?

If I remember correctly, we hired them in June or July 2018 and the first phase of the project lasted until the end of the year. We’re looking to engage with Bravelab for our other projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Bravelab’s work has definitely helped increase our efficiency. We were able to get to market much quicker and with a better product. Their team was very helpful, especially since we didn’t have a strong frontend team back then that could work with React. We would’ve spent much more time getting to the point where Bravelab helped us get to. Additionally, they also suggested improvements for speeding up the app and making it work better overall.

How did Bravelab perform from a project management standpoint?

The only obstacle was the six-hour difference between us, but that couldn’t be helped. Aside from that, it was all good. We tracked their progress daily and used the same Jira board for the whole team. In terms of performance, there was no difference between Bravelab and our internal team.

Bravelab delivered everything we agreed on and we had effective communication with their management. They checked with us every two to three weeks to see if there were any problems or if there was anything they could improve. 

What did you find most impressive about them?

We don’t have that much experience with contractors, but Bravelab was definitely reliable and proactive. We had a bad experience with a company from Bulgaria before, where the developer would become unavailable without notice. Bravelab is a huge improvement compared to that.

Are there any areas they could improve?

I don’t have anything in mind that they could improve, to be honest.

5.0
Overall Score There’s no problem with communication, even though they’re based in Poland and we’re in Manilla.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Bravelab helped us with planning, offering helpful suggestions and delivering on their promises.
  • 5.0 Cost
    Value / within estimates
    There are probably cheaper options, but not for the same quality and reliability that Bravelab offers.
  • 5.0 Quality
    Service & deliverables
    There was basically no difference between Bravelab’s quality and our internal standards.
  • 5.0 NPS
    Willing to refer
    I may be giving them too many fives, but I’m happy working with them. We’re actually talking about another project with Bravelab.

Web App Development for eGroceries Startup

"The Bravlab team is skilled and are able to deliver according to what we want."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2019 - Ongoing
Project summary: 

Bravelab Software Development helped creat an MVP. They used Python on the backend and React and CSS on the frontend.

The Reviewer
 
1-10 Employees
 
Krakow, Poland
Founder, eGroceries Startup
 
Verified
The Review
Feedback summary: 

Bravelab Software Development’s efforts were received with positive acclaim. The team was proactive, helpful, and delivered a quality product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an eGroceries startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bravelab Software Development?

We needed a company to help us with our web app development needs.

SOLUTION

What was the scope of their involvement?

They developed my web app and their efforts enabled us to launch a minimum viable product (MVP). In terms of coding languages, they used Python on the backend and React and CSS on the frontend.

What is the team composition?

There are 6-7 people on our team.

How did you come to work with Bravelab Software Development?

I connected with one of their senior coders during our vendor search. He communicated really well about what he and his team was able to deliver. We chose to work together from there.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the metrics we value is the number of hours used, versus the impact made. Compared to other companies, this ratio was much better for me. The Bravlab team is skilled and are able to deliver according to what we wanted.

How did Bravelab Software Development perform from a project management standpoint?

I liked how they structured the project was and how the project management looked. They work in an agile methodology, which suited our needs. We used Jira and Kanban as project management tools, and we found its really easy to communicate with them.

For our purposes, we decided we were able to do without project management after a few months.  When we did have a project manager, I really liked their approach. They were transparent and it felt like we had a dedicated partner.

What did you find most impressive about them?

I can be a critical person. I really appreciate that they filled in certain gaps to put me at ease. For example, they made simple decisions that would improve the quality of the project even if it was costing some additional hours. They were proactive and I really appreciated it.

 They’re good at the architecture of complex systems. Now I feel way safer about the quality of the code and how new developers will be able to understand what’s been written going forward.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev for Loyalty Program

"They’re dependable and reliable, are always on time, and have no trouble extending the scope."

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4.5

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Jan. 2012 - Ongoing
Project summary: 

Bravelab Software House develops a range of solutions, including the backend and UI for a loyalty program, a software that manages barcode scanners, and a random number generator. They use C#, .NET, and PHP.

The Reviewer
 
11-50 Employees
 
Krakow, Poland
Marek Godawski
Former Manager, Techcave
 
Verified
The Review
Feedback summary: 

The solution performs well, attracts new customers, and benefits the businesses that use it. Bravelab Software House prepares detailed reports, communicates consistently, and plans tasks meticulously. Even senior management works long hours to ensure the project's success. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the former project and business development manager at Techcave.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bravelab Software House?

I managed a wayfinding solution for shopping malls. It showed you a path to a retailer in a large shopping environment using 42-inch touchscreens. We extended the ecosystem with a loyalty program that reached more clients and addressed retailers' needs. Rather than building it in-house, we outsourced it.

SOLUTION

What was the scope of their involvement?

The wayfinding product has a printer and barcode scanner to redeem retailer coupons. They've developed a software to handle those peripheral devices, a dashboard to display redeemed coupons, and the backend and UI of our loyalty program.

They've also built a sweepstakes. To comply with the law, you must meet certain criteria for random number generation. We’ve run several successful loyalty campaigns and given cars to customers. 

Using Drupal and PHP, they have built and maintained a monitoring tool that tests those environments. They provide 15 hours of support each month. They've also brought in C# and .NET developers, extending our digital signage tools through a C# solution rebuilt to fit our needs. 

What is the team composition?

There are no more than five people.

How did you come to work with Bravelab Software House?

Someone on our team had worked with the CEO and suggested we talk to him.

How much have you invested with them?

We’ve spent less than $30,000.

What is the status of this engagement?

We started working together in January 2012 and the work is ongoing. It’s a long-term engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their skills are in line with our requirements. The program has received testimonials from the large shopping malls that use it.

A marketing agency arranged people at the wayfinding devices to create buzz and get shoppers to pick them up. Bravelab Software House cooperated with the marketing agency, their executives, and our directors. The relationship functioned well. The event was very successful and it was great for the shopping mall.

How did Bravelab Software House perform from a project management standpoint?

The experience has been good. They’re dependable and reliable, are always on time, and have no trouble extending the scope.

The CEO manages the company well. He’s on top of everything, acting as project manager and engaging deeply with clients to understand the scope. He tracks the work, guides his people, and directly provides employee reports and detailed statistics. Once the engagement ends, he reports on the number of hours spent on each task. He works hand-in-hand with us, liaising between us and his staff, which is unusual in IT.

They hold daily stand-ups and briefings. We communicate through phone, email, and in-person meetings. Whenever something needs immediate attention, we bring them in. 

What did you find most impressive about them?

It's impressive that they work night shifts. Even the CEO did night shifts at our office when we launched. That's unusual among businesses that work from a fixed scope and price, because the software is never ready and the client always wants to extend the scope. Although we didn't entirely define the scope, we've still extended our arrangement. 

Are there any areas they could improve?

We try to reach the U.S. or global customers. They don't have enough global experience or proficiency to speak to global customers. They are a local software house who which larger players outsource because in-house development is complicated.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They go out of their way to meet deadlines, even working through the night.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Django Development for Travel Planning Platform

"I found them to be patient, respectful, and accommodating to my changes."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2015 - Feb. 2017
Project summary: 

Using Python, Bravelab built a web portal and CMS that allowed users to book hotels and customize travel itineraries. They also managed integrations for booking, search, and categorization.

The Reviewer
 
1-10 Employees
 
Poland
CEO, Travel Platform
 
Verified
The Review
Feedback summary: 

Although the website had not yet been launched, development progressed smoothly and the platform presented no issues. Bravelab delivered tasks on time, responded quickly to requests, and explained every detail of their methodology. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company operates in the travel sector and offers an online platform for hotel bookings. It also features destination and hotel guides and allows users to customize their own trips. I am the founder of the business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bravelab?

We needed to build our entire portal from scratch, along with its dedicated CMS.

SOLUTION

What was the scope of their involvement?

I defined the scope in terms of look and functionality. Bravelab developed the front- and backend of the site based on my scope and accommodating my change requests. The site was built using the Django Python platform. It has integrations for booking, search, categorization, filtering, and displaying content based on tags.

What is the team composition?

I worked with their owner, who acted as project manager at the beginning. During the later stages, I had contact with two or three other developers from the team.

How did you come to work with Bravelab?

I was referred to them by a colleague.

How much have you invested with them?

The cost of their services was €20,000 ($24,000).

What is the status of this engagement?

I started working with Bravelab in February 2015, and the project was completed in February 2017. For the moment, I am not considering building additional functionalities.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are still developing the content of the website, so it’s too early to share any results. We haven’t experienced any issues with the site. I would recommend Bravelab’s team.

How did Bravelab perform from a project management standpoint?

There were some problems on my side, stemming from my lack of understanding around certain technologies. Bravelab accommodated my requests and explained everything I needed to know. We used a task manager for the work. I also met their CEO in person. They met the timeline and answered my correspondence in time.

What did you find most impressive about them?

I found them to be patient, respectful, and accommodating to my changes.

Are there any areas they could improve?

Not at the moment. The team was smaller during the start of the project, which led to some small issues, but they onboarded more resources.

Do you have any advice for future clients of theirs?

They are definitely an IT team, so dialogues should be kept between project managers and IT people. Marketing people can have trouble understanding this area at times.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were some timing issues in the beginning.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Python Development for Social Media Marketing Company

“Since their team is so experienced, I can trust them to work independently and return with exactly what we want.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. - Nov. 2017
Project summary: 

Bravelab used Python to build custom web-based software for third-party clients. Their work included creating a secure document exchange portal with notification features.

The Reviewer
 
1-10 Employees
 
Canada
Ralph Pieczonka
Director, Simple is Good
 
Verified
The Review
Feedback summary: 

Bravelab’s team took instruction well and delivered quality results with minimal oversight. They easily tackled highly complex projects, using their expertise to assess the viability of product features and suggesting alternative solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Simple Is Good, Inc. We’re a development and internet marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bravelab Software House?

We contracted them to help with some coding. They’ve done about half a dozen projects with us so far.

SOLUTION

What was the scope of their involvement?

One of our more recent projects involved building an online application with Python. We take a collaborative approach with Bravelab, so we had a few conversations about the specifications, and then they organized the project and produced most of the content themselves.

Our client, an accounting firm, wanted us to build a document repository and exchange portal. The goal of this feature was to reduce the amount of sensitive information being sent through email attachments. With the new system, users log into the portal in order to upload, store, and exchange documents. Bravelab built the portal and also added a notification system so people are alerted whenever new documents are sent or accessed by recipients. They also coded all the necessary security and layered access requirements on the backend of the software.

What is the team composition?

My main point of contact was our project manager, but I’ve also corresponded with multiple other members of their team, including designers and engineers.

How did you come to work with Bravelab Software House?

We found them via online search. After they responded to our initial request, we discussed the sort of projects we needed done and determined that they’d be able to meet our needs.

What is the status of this engagement?

We’ve worked with them for several years now, but our most recent project lasted from March–November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had nothing but positive feedback from our customers, which speaks highly of the quality of their work. I’ve also been pretty happy with their work ethic throughout each step of the process and the results they produce.

How did Bravelab Software House perform from a project management standpoint?

They’re very responsive, even with the time difference. We have conference calls on Skype when we need to discuss major project milestones and we use Basecamp to keep track of all the details. Our projects are quite complex and have a lot of moving parts, but they’ve handled everything well. Since their team is so experienced, I can trust them to work independently and return with exactly what we want.

What did you find most impressive about them?

I admired the depth of their abilities as far as being able to break down a complex project based on only a few conversations and deliver high-quality results. They’ll understand what you need with minimal guidance, which is both impressive and highly beneficial since it means you can devote more attention to other aspects of a project. Additionally, I appreciate that they think critically about our plans and make a point to talk us out of features that might not work well in the long run.

Do you have any advice for potential customers?

Heed their advice as far as features that are viable. You may want something you don’t really need, or that might not be the best solution for your project. We’ve caught ourselves a few times trying to propose or implement a feature that would’ve eventually caused headaches for the final product if they hadn’t talked us out of it.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We sometimes experience slowdowns due to the time difference.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d recommend them any day.