Web&Mobile software and design

2018 global Agency of the Year.

 

Bornfight designs and develops apps and websites for B2B and B2C. Our team consists of more than 60 designers, developers, business strategists and other industry experts focused on creating advanced solutions that solve complex challenges and achieve our clients’ goals. We’re technologists and entrepreneurs, so we understand both the technical and business challenges of creating digital products.

We are headquartered in Croatia and work with clients across the globe.

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2009
Show all +
Zagreb, Croatia
headquarters

Portfolio

Key clients: 

We design and develop custom digital solutions for clients like Lufthansa, British American Tobacco, Heineken, Vera Wang and many more. View our work and projects on www.bornfight.com

Vera Wang - Website

Vera Wang is an iconic designer of wedding dresses. Our software and front-end development teams created the official Vera Wang website for her complete collection of bridal gowns and designer ready-to-wear fashion.

 

What we did:

Front-end Development

Back-end Development

Quality Assurance

 

See the live project on: https://www.verawang.com/

Vremen.co - Web app

Vremen.co is a time tracking tool that enables users to keep their working hours in control. The tool also features a somewhat funny personality represented by emoji which makes users forget that they're actually using an otherwise boring tool.

 

What we did:

Initial Research

UX Design

UI Design

Front-end Development

Back-end Development

Quality Assurance

WOLACO - Website

Elevate the modern athlete - this philosophy pushed us to dig deeper when we designed and developed the new e-commerce website for WOLACO, a fitness apparel brand from NYC. The website was created using Shopify and upgraded by implementing custom plugins and solutions.

 

What we did:

UX Design

UI Design

Front-end Development

Back-end Development

Quality Assurance

Payment System Implementation

 

See the live project on: https://www.wolaco.com/

Lufthansa Dreamscapes - Website

Lufthansa is one of the largest airline companies in the world. As a way of promoting their new long-haul destinations, we created the Dreamscapes website that showcased the destinations through customizable content that automatically changed based on user’s current location.

 

What we did:

Content Production

UX Design

UI Design

Front-end Development

Back-end Development

Quality Assurance

Search Engine Optimization

Google Analytics Implementation

 

See the live project on: https://www.lufthansa-dreamscapes.com/en

Pvtistes - Mobile app

Pvtistes is a platform we developed that offers the possibility of finding jobs abroad for people in Canada and France. The main goal was to ensure users stay connected with the Pvtistes network and help them to get relevant information in real time. View the full case study on www.bornfight.com.

 

Helping travellers get information on the go
By opening a communication channel, the Pvtistes platform enabled the creation of an online community where users can share their experience and references. Pvtistes also wanted to create an app for users to have the best possible experience close to them at any time.

Beyond - Mobile app

Beyond is an application for internal communication between employees located in different countries. Through the app, users can share common goals and victories or discuss what they think about certain topics with colleagues in the team, the head of a department or the members of the board.

 

Feature highlights:

Personalised Feed

Post Reactions

Custom User Login Restrictions

Camping Village Šimuni - Website

Situated on the island of Pag, Camping Village Šimuni is one of Croatia’s top vacation spots. In order to increase their overall revenue, we completely redesigned the camp’s website. Strong emphasis was placed on the booking process and it resulted in a 39% increase in revenue.

 

What we did:

Content Production

UX Design

UI Design

Front-end Development

Back-end Development

Quality Assurance

Search Engine Optimization

Google Analytics Implementation

 

See the live project on: https://www.camping-simuni.hr/en/

Mercury Processing Services International - Website

Mercury Processing Services International needed a new brand identity and a website that would showcase their innovative payment solutions to attract clients, and modern culture to attract employees. View the full case study on www.bornfight.com.

Partnering together through multiple workshops
To allow the seamless transition of the company’s brand perception, we conducted multiple workshops where we precisely defined user needs, pain-points and company goals that needed to be addressed.

Website suited for a dynamic corporate culture
A dynamic presentation of content was used to emphasize innovation as an important part of the company’s culture. The historic progress of the company and their most important services are shown in the innovative spirit of the company.

LegalTech - Web app

LegalTech is an advanced platform for organizations and their in-house legal departments. Its simple but functional interface provides them with access to practical technology, important information and advice.

 

What we did:

Initial Research

UX Design

UI Design

Synapp - Web app

Synapp is an online tool for illuminating and analyzing how your organization really works. The tool analyzes your organization’s overall informal network to provide fully customized and actionable insights.

 

What we did:

Initial Research

UX Design

UI Design

Eye On The Goal - Web app

Eye On The Goal is a strategic planning and intensive school improvement system for accelerating Student Learning through the continuous improvement of Teaching, Leadership and Organizational Practices. View the full case study on www.bornfight.com.

 

Improving the user experience
One of the main goals was to significantly improve user experience, and in doing so bring joy to customers using the product. That meant that we needed to fulfill all the needs of different user groups that were using the platform for different purposes. Through user research and interviews, we defined the pain points and needs for every role.

Digital Assets Power Play - Trading platform

Digital Assets Power Play is the world's first infinitely scalable crypto trading hub that analyzes 108 exchanges and 16,923 markets to provide users with real-time data on 2,921 cryptocurrencies. View the full case study on www.bornfight.com.

 

Infinitely scalable platform
Digital Assets Power Play platform needs to support infinite increase in the number of users as well as data sources. That makes vertical scaling and adding additional modules impossible because of the limitations in available hardware’s processing power. By building all modules around Kafka®, we enabled new modules to connect horizontally instead of vertically, and made the platform infinitely scalable.

Boranka - Website

Boranka is a humanitarian project whose goal is to help in the afforestation of Croatian areas ravaged by wildfires. To help the project, we created an advanced 3D website in which users could plant and name their virtual trees, as well as donate money to plant the real ones.

 

What we did:

UX Design

Interactive UI Design

Front-end Development

Back-end Development

Quality Assurance

Payment Implementation

 

See the live project on: https://www.boranka.hr/en

Grohe - Mobile Application

Grohe is a sales support mobile application for Grohe employees that introduces a clean and fluid form of product presentation. It is a product catalogue for sales teams with all the necessary information in one place, which can be easily edited through a simple content management system.

 

Feature highlights:

Clean UX/UI

Document Grouping

Video Capabilities

Catalogue Categorisation

Catalogue Filtering

Content Management System

Aqua - Experimental Mobile Application

Aqua is an in-house experimental project that features latest technological novelties - from AR & VR to phone sensors and voice recognition. View the full case study on www.bornfight.com.

 

Technology islands
Each island carries a task that can be solved using technology mentioned above. The island-like environment was very appealing to implement, as it gave us more agility in adding new features as they emerge on the market.

Monster Island features AR using latest Apple ARKit and Google ARCore SDKs. Snow Island is a 360 panorama island which transports you to a snowy landscape. It offers you an opportunity to explore the scene by looking around with your phone. Vulcano Island uses the accelerometer to detect device movement. When shaken, the vulcano will start to activate.

Ulysses - Digital Product

Ulysses is a digital platform that provides asset management teams with attractive and transparent data presentations, and acts as their support in defining and tracking investment decisions.

 

What we did:

Initial Research

UX Design

UI Design

Mediatoolkit - Custom Software

Mediatoolkit is a 24/7 media monitoring and analytics tool that gathers information from 100+ million online sources and notifies users in real time whenever their companies, competitors, key people from their organisations, industries or other relevant keywords are being mentioned anywhere online. View the full case study on www.bornfight.com.

 

Global expansion
Mediatoolkit is now a global media monitoring service with clients from more than 50 countries. On a daily basis, it collects and processes more than 75 million new mentions. It can scale on a global level and also provide detailed monitoring for specific markets with minimal effort from the product team.

Tagup - Website

Tagup provides users with solutions that allow them to monitor diverse equipment, and predict their failures before they occur. To present those complex and innovative solutions, we gave Tagup a completely new brand identity and a website focused around the products.

 

What we did:

Brand Identity

Content Production

UX Design

UI Design

Art Direction

Front-end Development

Back-end Development

WordPress Implementation

Quality Assurance

Maintenance

 

See the live project on: https://tagup.io/

Stype Red Spy - Website

RedSpy is an optical camera tracking device for live broadcast and movie production. The website uses 3D animation, advanced transitions and seamless navigation to showcase the technical aspects of the product, as well as its benefits and real-life usage.

 

What we did:

Animation

UX Design

UI Design

Art Direction

Front-end Development

Back-end Development

Quality Assurance

Maintenance

 

See the live project on: https://stype.tv/redspy/

Manhattan School of Music - Website

Manhattan School of Music is one of the leading music schools in the United States. As a way of promoting their programmes, faculty and performances, and attracting new students, we created a completely new website that’s simple and directly communicates the main aspects of the school.

 

What we did:

UX Design

UI Design

Front-end Development

Back-end Development

WordPress Implementation

Quality Assurance

 

See the live project on: https://www.msmnyc.edu/

Be the missing piece - Website

Ahead of Rio 2016 Paralympics, Allianz Zagreb wanted to improve the public perception of paralympic sport. To help them achieve it, we created a website that presented paralympic values (determination, inspiration, courage and equality) through real life stories of Croatia’s top paralympic athletes.

 

What we did:

Creative Strategy

UX Design

UI Design

Front-end Development

Back-end Development

Quality Assurance

 

See the live project on: https://www.budidiokojinedostaje.hr/

LikeUs - Mobile Application

LikeUs is a mobile application that provides users with the latest and most up-to-date content about parties, concerts, festival and other events. In addition to content updates, the app gives users real-time information about nearby open clubs and their events through its interactive map.

 

Feature highlights:

Location-based Content Suggestions

Location-based Notifications

QR Code Scanner

Time-based Color Scheme Switching

 

Download LikeUs for iOS: http://bit.ly/iOSLikeUs

Download LikeUs for Android: http://bit.ly/AndroidLikeUs

Moja Žuja - Mobile Application

Moja Žuja mobile application is all about enjoying Ožujsko beer, hanging out with the crew, collecting bottle caps and winning great prizes. The app enables users to get information about sports matches and concerts, play daily quizzes and earn valuable prizes.

 

Feature highlights:

QR Code Scanner

Virtual Reality

Gamification Elements

Game Results Forecasting

 

Download Moja Žuja for iOS: http://bit.ly/iOSMojaZuja

Download Moja Žuja for Android: http://bit.ly/AndroidMojaZuja

Golden Center Apartments - Website

Golden Center Apartments are luxury apartments for rent in the heart of Zagreb’s business zone, which makes them a perfect choice for people visiting for business purposes. View the full case study on www.bornfight.com.

 

Wrapping it up in a seamless experience
Our challenge was giving the Golden Centre brand a digital identity, but also making sure that the website shows the beauty of their apartments. It needed to be aesthetically clean, while also providing all necessary information to users. The final product is a visually attractive website with a simplified booking process, ideal for business users who usually don’t have much time and are busy with different types of assignments on their day job.

Reviews

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UX/UI for Education Consulting Firm

"Energized and innovative, the team creates value by delivering top-quality results."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2017 - Ongoing
Project summary: 

Bornfight designed and developed a web platform. The project focused on UI/UX design, specifically color schemes, layout, and font. The team continues to make improvements.

The Reviewer
 
11-50 Employees
 
Oakland, California
Mutiu Fagbayi
President/CEO, Performance Fact, Inc.
 
Verified
The Review
Feedback summary: 

The platform’s intuitive design has led to an expanded user base with stable monthly growth. What’s more, the solution has increased efficiency while accurately representing the brand identity. Bornfight is a knowledgeable and innovative partner; their expert advice enhances results.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of Performance Fact, Inc., an education consulting firm. We work with school districts across the US; we have a growing international presence as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bornfight?

We had been trying to develop an online presence since 2007. Our team hired a vendor to put our print content online, but we weren’t satisfied with the results. We hired Bornfight to complete the project.

SOLUTION

What was the scope of their involvement?

First, Bornfight sent a two-person team to visit our office over the course of the week. They used that time to learn about our business. We then visited their office for a week to scope out the work. After reviewing or product line, they redesigned and redeveloped our web platform. The project focused on streamlining the UX. Bornfight led the process for selecting colors, font, and layout design. The team then revisited our office for the rollout.

Currently, we’re running one- and three-week sprints to make continuous improvements. These updates often respond to our clients’ requests.

What is the team composition?

Ivan (Strategic Partnerships Director, Bornfight) handles the project’s business side. Mladen (Project Manager, Bornfight) oversees the technical specifications. Mario (Head of Design, Bornfight) works on the UX and Elena (Senior Digital Designer, Bornfight) does design. Mladen has a four-person team. We occasionally talk to those resources.

How did you come to work with Bornfight?

My daughter recommended Bornfight.

How much have you invested with them?

We’ve spent $200,000.

What is the status of this engagement?

We started working together in April 2017 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very pleased with Bornfight’s spectacular work. For the first time, our platform is intuitive and enables users to onboard quickly.

New users use the platform daily and weekly, which allows us to expand our customer base sustainably. The number of users increases each month. While our clients prefer face-to-face communication, the solution enables us to expedite some of the work. Recently, I met with a client group and the entire interaction took less than 10 minutes due to the improved solution.

How did Bornfight perform from a project management standpoint?

The team is responsive and manages the project capably. The designs have reflected our vision and business needs. We use Teamwork and communicate via conference calls up to a few times a week.

What did you find most impressive about them?

Bornfight does their due diligence during preparation. They’re confident and unafraid to push back on important matters. Energized and innovative, the team creates value by delivering top-quality results.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

Be clear with requirements, but also open to feedback. We got optimal results because our team let Bornfight guide the process. Give them some latitude to suggest alternative approaches.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    We didn’t want inexpensive. We wanted a vendor that could deliver.
  • 4.5 Quality
    Service & deliverables
    The deliverables are unconventional, sophisticated, and aligned with our business. We appreciated their effort to learn our business.
  • 5.0 NPS
    Willing to refer

Development of "Digital Assets Power Play" Trading Platform

“At the end of the engagement, we became fully operable.”

Quality: 
3.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
Dec. 2017 - Dec. 2018
Project summary: 

Bornfight provided development services, using Apache Kafka, JavaScript, TypeScript and PostgreSQL database. Though the scope narrowed during the engagement, they worked on the back-end of the platform.

The Reviewer
 
1-10 Employees
 
Croatia
Milovan Pasini
COO, Krypto Investment Partners
 
Verified
The Review
Feedback summary: 

After refining and narrowing the expectations of the project, the team delivered one of the platform’s services and ensured it was fully operational. They were effective partners who managed the project well, though there were initial difficulties around selecting the best technology.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Krypto Investment Partners, a startup that offers services and tools for automated algorithmic trading in the crypto market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bornfight?

We wanted to build a platform for algorithmic trading and were looking for help with its development from a skilled agency.

We had some business/technical specifications for what we wanted to do with the service, and we knew that we had to deliver something in a very short period of time, so everything might not be as specified and consolidated as possible.

SOLUTION

What was the scope of their involvement?

Initially, we didn’t know everything that we wanted and we made changes to our business and technical requirements. It was also difficult to choose the right technology.

Bornfight were responsible for developing certain parts of the system. When we began, we thought they would do almost everything, but that was narrowed down to one service which they helped us to finalize and launch. They did backend development for the platform, which provides streams of crypto market data to the end users. These can be used for analysis and to decide which markets will be triggered and create trading strategies on top of them.

We used Redhat OpenShift as a base for the platform, with the code in JavaScript and TypeScript combining the other languages and technologies as well. The platform itself is a combination of different technologies as it’s using micro service approach. They also did QA and testing for us, but we did the end-to-end testing.

What is the team composition?

There was initially a team of 18 people, but by the end of the project, there were five people involved. I was in touch with the project manager from their side.

How did you come to work with Bornfight?

We know the owner of Bornfight.

How much have you invested in them?

We invested between €550,000–€600,000 (approximately $688,00–$802,000 USD).

What is the status of this engagement?

We worked with them from December 2017–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At the end of the engagement, the first service became fully operable. We had huge expectations, but it wasn’t possible to fulfill all of our services that we initially planned, and only one service was launched. However, it wasn’t their fault that we couldn’t deliver all the services. Overall, I’m pretty satisfied with what they did deliver.

How did Bornfight perform from a project management standpoint? 

The project management was very good. We used GitLab, Whatsapp, and email while the developers used Slack for most of the communication.

What did you find most impressive about them?

The contract has expired, but there is always the option to start discussions about future engagements.

Are there any areas they could improve?

Some of the developers could improve their code writing skills since some system modules were over-engineered.

Do you have any advice for potential customers?

Be clear with your specifications, especially when initiating a complex project. For us, there was a lot of jumping from one technology to another and changing business requirements until we found with what we were satisfied with.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
  • 3.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    I would definitely recommend them. Having evaluated the competition, I don’t see a better product at the moment.

Website Dev & Management for Luxury Hotel Group

“We valued their need for continuous improvement and innovation.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2014 - Ongoing
Project summary: 

Bornfight designed and developed a booking website that allowed users to reserve luxury hotels and villas in Croatia. The team integrated a third-party’s booking service and e-commerce components.

The Reviewer
 
501-1,000 Employees
 
Dubrovnik, Croatia
Online Marketing Manager, Luxury Hotel Group
 
Verified
The Review
Feedback summary: 

Despite the complex design specs, Bornfight delivered an exceptional site that faithfully adhered to brand guidelines. The platform features improved booking functionalities and has become a key marketing/sales asset. Bornfight worked diligently throughout and remained receptive to feedback.

BACKGROUND

Please describe your company and your position there.

I’m the online marketing manager for a premier hotel group with luxury hotels and villas across Croatia, including Dubrovnik, Cavtat, and Mljet. Our properties combine outstanding leisure and business facilities with superior services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bornfight?

We approached Bornfight to produce a new, tastefully designed website that elegantly showcased our portfolio and captured our brand messaging.

What were your goals for this project?

We sought to improve our on our previous website’s user experience and functionality. Ultimately, our goal was to boost our numbers in terms of visitors, sessions, and bookings.

SOLUTION

How did you select this vendor?

We selected the top web agencies based on their previous work and recommendations. After sending out a detailed brief, each agency responded with rough proposals, cost overviews, and vision boards. Following a screening process, we selected Bornfight for their attention to detail.

Describe the project and the services they provided in detail.

We provided a challenging brief with distinctive enquiries regarding our brand architecture and visual identity. Based on those initial technical/design requirements, Bornfight handled the full-cycle design and development process, including the e-commerce integration with our booking vendor. They now continue to provide ongoing maintenance and support.

jWhat was the team composition?

We had a medium-sized team that consisted of a project manager, a designer, and technical staff.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Bornfight’s team effectively pulled together our extensive list of specifications into a well-designed website. In addition to having a tremendous impact on our brand presentation, the site has become one of our main selling tools and serves as the first point of contact in our buying funnel. Users can now easily book stays, and we’ve seen a substantial increase in revenue.

How was project management arranged and how effective was it?

They had an effective workflow and were responsive throughout. We mostly communicated via email, Skype, and phone.

What did you find most impressive about this company?

Not only was the Bornfight team easy to communicate with, but they were also genuinely focused on all of our challenges and worked to resolve them promptly. We valued their need for continuous improvement and innovation.

Furthermore, they were constantly upbeat and friendly while still being professional. They remained patient with our never-ending requirements and were open to feedback and ideas.

Are there any areas for improvement?

Looking back, there are always things that we could have changed. Perhaps we could have defined the project scope in greater detail in terms the volume of content that needed to be edited and implemented.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Shopify Web Design for Fitness Apparel Company

“Their team went above and beyond in understanding our brand and providing excellent service.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2018 - Ongoing
Project summary: 

Bornfight is redesigning a Shopify site, implementing customized solutions and integrating features such as bundle-type payment options. They connected the blog to the site and are now on the final phase.

The Reviewer
 
11-50 Employees
 
New York, New York
Marketing Director, Fitness Apparel Company
 
Verified
The Review
Feedback summary: 

Bornfight is highly responsive, providing updates on timelines and project progress. End users enjoy the new site, and it’s seen an increased performance. They could explain project add-ons better, especially when they increase the budget, but the team still does incredible work.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director of WOLACO. I run all our marketing programs and lead the development and launch of our women’s line, which will be released in 2019.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bornfight?

As we continued to grow, we wanted to elevate our primary consumer touch point—our website. As an e-commerce first business, this is the most important destination for us. The existing website didn’t meet the standard we had for our brand and business as we continued to grow and elevate, so we needed a partner to redesign our site.

SOLUTION

What was the scope of their involvement?

Bornfight redesigned and built a new e-commerce webpage, integrating shopping functionality and our blog to elevate our brand representation and, ultimately, increase our conversion rate. They built the site on Shopify and implemented creative solutions to create a customized and unique user experience. They integrated various functionalities that required creative thinking and innovative solutions. For example, we are working on a functionality to purchase products in bundles for less. They are also incorporating the blog into our site, which had previously been separate. Bornfight worked with us to find a unique way to hero our founding product, that highlights the product benefits, while providing an engaging user experience for site visitors.

What is the team composition?

We had an account manager who was our day-to-day main point of contact and acted as a liaison between the tech/design teams and myself. We also worked with multiple designers, tech experts, and a project/client success manager.

How did you come to work with Bornfight?

We stumbled upon the work of the lead designer and liked what he created. He introduced us to his team at Bornfight, and that's how the relationship began.

How much have you invested with them?

We’ve spent between $25,000–$50,000.

What is the status of this engagement?

We’ve been partners with them since May 2018, and the work is ongoing. We launched the first part of the site and are now working on phase 2.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received positive feedback on the site from our customers. Its new design has helped improve performance over the past month as we introduce new products at a rate that we have never done before and move into the holiday retail season. Bornfight integrated many design elements into the site that make it easy for our internal team to edit it on an ongoing basis.

How did Bornfight perform from a project management standpoint?

They’re incredibly responsive and communicative, making sure we’re updated on any changes to the project. They stick to our timelines and are always available whenever we have questions or concerns. We use Teamwork to discuss deadlines and milestones, and we use InVision for feedback on wireframes and designs. Their team went above and beyond in understanding our brand and providing excellent service.

What did you find most impressive about them?

The team is united around their company mission to work with passionate determination, and that attitude is prevalent in all of our interactions. They positively and confidently work to overcome any challenge presented to them. We thoroughly enjoyed working with them.

Are there any areas they could improve?

We'd like them to communicate further in advance on sprints that might require additional budget.

Do you have any advice for future clients of theirs?

The more you can view Bornfight as an extension of your own team, the better the relationship will be, and the better able they’ll be to find solutions that fit your needs.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & UX for Camping Tourism Firm

“Instead of just solving issues for us, they’ve given us the tools we need to help ourselves.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Sept. 2013–Ongoing
Project summary: 

In a multi-year engagement, Bornfight has developed several materials to improve web presence. They built a functional website, a custom booking system, and implemented other tools.

The Reviewer
 
1-10 Employees
 
Zagreb, Croatia
Kristina Dominić
Marketing & Event Manager, Camping Village Šimuni
 
Verified
The Review
Feedback summary: 

The new site and creative promotions garnered high praise from users. The updated platform aided to a substantial increase in bookings through the system. The Bornfight team has remained stable and dedicated partner through changing circumstances and project scopes.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Šimuni Camping Village. We’re a top camping site in Europe with a capacity of 3,000 people.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bornfight?

When we began the project, we had a nonfunctional website. We also wanted more organic traffic. We had been working with a different agency that wasn’t fulfilling our needs, so we wanted a team that put the client first.

SOLUTION

What was the scope of their involvement?

Bornfight built us a responsive website and integrated the Hotjar tool. They implemented promotions and campaigns on our site. One device they’ve created is a website calculator. They are currently developing a custom software for our booking and project management needs.

What is the team composition?

They provide a dedicated account manager, who has remained the same since the beginning of the engagement. They’ve supplied multiple people from their team, including designers, developers, social media specialists, and a project manager.

How did you come to work with Bornfight?

After deciding we needed a better firm to work with, I reached out to Bornfight, previously known as Degordian, and we had a great first meeting. The company recently split into two, and we continued the project with Bornfight, who provided our entire original team.

How much have you invested with them?

We’ve invested €1.4 million (approximately $1.6 million USD) since 2013. The project with Bornfight individually has cost €500,000 (approximately $570,000 USD).

What is the status of this engagement?

We began the project in 2013 with Degordian, and continued with Bornfight in September 2016. The work is ongoing, and we hope to launch the system in 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The bookings directly from our site increased by 300%, which was significant considering we don’t work with external booking platforms. The new website launched with a promotion for the first 50 reservations made, an initiative that earned glowing reviews by our users. The platform's flow has improved, and we’ve received positive feedback on it. Everything they’ve done has been measurable, which we appreciate.

How did Bornfight perform from a project management standpoint?

Bornfight is always striving to meet deadlines and discusses project goals and briefs. They use their own project management tools and communicate with us over email and phone. Their communication is fantastic.

What did you find most impressive about them?

Instead of just solving issues for us, they’ve given us the tools we need to help ourselves. They’re always suggesting new ideas and backing it up with quality data. Additionally, the software they’re creating will make us unique in our industry.

Are there any areas they could improve?

There’s nothing they could do better; they’re a brilliant team.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They provide fantastic value for the price they charge.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Conference App Dev for Healthcare Company

"They are a team of young enthusiasts that are serious when it comes to their work."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Jul. 2016
Project summary: 

Bornfight designed and developed an event management and registration app for a global healthcare company focusing on making the event’s organization seamless and allowing communication between participants.

The Reviewer
 
10,000+ Employees
 
Heidenheim, Germany
Paula Ljulj
Sr. Brand Manager, HARTMANN GROUP
 
Verified
The Review
Feedback summary: 

The app was delivered on time and it improved the whole event experience for everyone involved. Their team is responsive and supportive, capable of implementing features and changes very quickly and providing helpful suggestions along the way, which makes them a great partner to work with.

BACKGROUND

Please describe your company and your position there.

I’m the senior brand manager for the global corporate communications team at HARTMANN GROUP, which is a global healthcare company that provides solutions for professionals and for home use. We produce a wide range of single-use products that improve the lives of people with incontinence, support faster wound healing, and shorten the time needed to perform surgeries. We also bring quick and accurate diagnostics at home.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bornfight?

We hired them to develop a web-based application to use as a registering and organization tool for managing our biggest internal conference. It would help communicate with and connect the participants of the event while also allowing them to take part in our satisfaction survey and to share input after the conference.

What were your goals for this project?

Our goals were to reduce the time needed for organizing the conference, minimize the number of mistakes that can occur, connect participants, and provide a place for the exchange of information and communication about the event.

SOLUTION

How did you select this vendor?

We looked for a company with good references that could do the task quickly and not just do what we ask them to but also provide advice and recommendations. We considered three companies and two ready solutions. The deciding factors included the company’s presentation, price, their communication during the selection process, and reviews and recommendations. We had a team of three people, including the VP of corporate communications, involved in the selection process.

Describe the project in detail.

They developed, designed, and configured the application. The project began with our requirements, which were adapted or upgraded during several meetings. There was also a testing phase during which we realized that we needed more functionalities—those were quickly developed and tested again.

One of the biggest challenges during the organization of the conference is to gather information about participants in a timely way and to avoid mistakes when changing or updating information. Bornfight solved the issue by providing a profile for each participant and allowing them to add and change their personal information as needed.

The app allows participants to see who will be present at an event and it allows them to read more about other participants and to connect and chat with each other. They can also see the agenda for the conference and apply for the limited-availability side sessions—once the session is full, no one can apply anymore, which is a tremendously helpful function that minimizes mistakes in handling that part of the conference. There’s a feedback survey as well that participants submit through the app and after the event, we send each participant their notes in case they used the Notes section of the app.

The application was delivered and launched in time for the conference organization but we continued with backend work for the functionalities which were used during the conference. We had their full support through the entire project and also during the event.

What was the team composition?

There was a project manager who was—and still is—our direct contact as well as several different developers working on the solution.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

The solution was developed and launched in time for the conference. The management board and the participants thought it was a major improvement compared to the former years. In the following year, we added some new functions and still use the app successfully for our event’s management.

How effective was the project management?

The project management was extremely collaborative, helpful, and responsive. They typically answered our inquiries within an hour or so and provided advice and ideas for improvements. We communicated via Skype, phone calls, and in person. Whenever the project manager was abroad or on vacation, he would still check-in to make sure the work was running well.

What did you find most impressive about this company?

They are a team of young enthusiasts that are serious when it comes to their work but they never forget to have fun along the way. It’s a pleasure to work with such a team!

What tips or recommendations do you have?

The only recommendation I would have is to test the solution well and then test it again. There are always new ideas popping up as the solution develops and Bornfight responds to ideas amazingly. They even provide recommendations proactively. That is, however, a stronger reason to test, test, test the solution more.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Every single thing was delivered on time.
  • 5.0 Cost
    Value / within estimates
    They provide excellent value for money.
  • 4.5 Quality
    Service & deliverables
    They’re a responsive, proactive, smart, and enthusiastic team that can make it all happen.
  • 5.0 NPS
    Willing to refer
    Our team was very satisfied and we got great feedback from users.

Microsite Design & Ongoing Creative Projects

“They’re able to create a campaign that keeps our end goal and KPI in mind.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Sept. 2015 - Ongoing
Project summary: 

Bornfight creates microsites and digital campaigns in conformance with brand guidelines to market European-centric promotions for an international airline.

The Reviewer
 
10,000+ Employees
 
Germany
Chloe Ravat
Marketing Manager, Lufthansa Airlines
 
Verified
The Review
Feedback summary: 

The development and design resources at Bornfight continue to impress. One of their projects has won multiple awards, and they remain flexible with timelines and budget. They take the time to explain concepts when necessary, though they can afford to be more creative at times.

BACKGROUND

Introduce your business and what you do there.

I am a marketing communications manager of Lufthansa Airlines, and I’m responsible for the UK, Ireland, and Iceland markets. I oversee a lot of the B2C campaigns locally, as well as the cooperation with the head office in Frankfurt for marketing at the Pan-European level.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bornfight?

One of the first campaigns we used them for was Lufthansa Dreamscapes. We were launching 4-5 new routes called “sunshine destinations” to Panama, Tampa, and Mauritius, among others. We wanted to target a broad audience with that message digitally.

The global advertising work is all done by Lufthansa. When it comes to local marketing campaigns, we reach out to agencies we have relationships with, like Bornfight.

SOLUTION

What was the scope of their involvement?

The first couple of campaigns were mainly online. The initial project involved them creating our B2B training for the Lufthansa Academy, which is an e-learning platform.

Bornfight created the Dreamscapes concept, which was a Pan-European campaign involving a microsite based on little-known facts about selected destinations in the French, Italian, and UK markets. This campaign was a test-run, and they did a nice job, so we continued working with them.

We have a creative agency based in Frankfurt which is globally contracted, and they’re responsible for our above-the-line creative (out-of-home advertising). We have a set of motifs and artwork which we use locally, and Bornfight has worked within those boundaries for any microsite they’ve created for us.

They were always available when we contacted them. We worked with Ivo Novak [Director of Digital Marketing Services, Bornfight], and he was available all the time. They tend to work quite quickly due to being a smaller agency that has their resources in one place.

Recently, we were looking to promote our route to Munich out of the UK, and Bornfight is a digital, social-based agency, so I asked them to come up with a concept we could execute quickly. They came up with a digital treasure hunt using Google Maps which will be posted to our Facebook.

What is the team dynamic?

We’ve had a close collaboration with Bornfight, and they are flexible in that respect. We like to make sure we remain involved in any creative campaigns being executed locally, and they’re happy to entertain that by working closely with our clients. We would brief them, have the team come back with ideas, and once we settled on one concept, we communicated through email and weekly updates thereafter.

We used screen sharing, which allowed us to view their presentations and microsites as they were being developed. We were very involved in the process, which is what we prefer as a brand.

How did you come to work with Bornfight?

We had a good relationship with a colleague who was formerly based in Croatia, which is where Bornfight’s main office is located. We began working with her when she moved to our office in the UK, and she recommended Degordian to us. We were quite happy to work with Bornfight immediately, based on the work they’d done with our colleague in Croatia.

How much have you invested with them?

The Pan-European project came out of our head office budget. Locally, the cost has been between €50,000-€70,000 [$60,000-$85,000].

What is the status of this engagement?

We started working with Bornfight in 2014. At the time, I was in a different role and not so heavily involved. My predecessor was working with them more, so I’m unsure of the exact date. The Dreamscapes project took place in September 2015, and before that, we had worked with Bornfight on a local campaign. The relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Dreamscapes campaigns won a couple of awards in the tech industry. It has garnered quite a lot of attention in terms of press and PR, mainly in trade news sites.

I’m still waiting for results on the project they did for me recently.

How did Bornfight perform from a project management standpoint?

Bornfight communicates very well. They are usually trying to contact me to sign off and approve concepts, since I stay so busy most of the time. My initial contact has since moved on, but the current one is great, and always willing to talk to me. She understands that it’s not really our job to be experts in the digital area. She is able to explain everything about the backend to us in a simplified manner even though English isn’t her first language.

What did you find most impressive about them?

They made an awesome microsite for the Dreamscapes campaign, and their development team is very strong. The site was user-friendly, unusual, and eye-catching. We were all very impressed with what the development and design teams came up with. They’re also flexible in working with limited budgets, and they’re able to create a campaign that keeps our end goal and KPI [key performance indicator] in mind.

Are there any areas they could improve?

They tend to go for the same approach. I want to see things done differently and take risks sometimes, but they have a habit of proposing similar campaigns if they know they will work. It’s a small area, but getting a brand new concept out of Bornfight can be a bit of a hassle.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re always on time.
  • 5.0 Cost
    Value / within estimates
    They have good value for money.
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Multiple Websites & Design for Lifestyle Company

"They’re flexible and have a good understanding of what we need creatively."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2017 - Ongoing
Project summary: 

Bornfight designs and develops various projects for a publisher, ranging from app development to brand designs. Most recently, the team has worked on creating an app which allows for mapping major metropolitan areas.

The Reviewer
 
51-200 Employees
 
New York City Metro Area
Product Manager, Digital Media Brand
 
Verified
The Review
Feedback summary: 

Bornfight is extremely easy to work with, allowing staff to focus on other work. The team accepts changes easily, communicates well, and is flexible in terms of their approach. They provided one main point of contact for the project, which worked well. 

BACKGROUND

Introduce your business and what you do there.

We’re a publisher but we also build a lot of products with our partners that range from mobile apps to commerce products to events, correspondence, and core tools.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Bornfight?

It was a matter of resources. We have a lot of projects, but we’re a small company and needed help with design and development for special projects.

SOLUTION

Please describe the scope of their involvement in greater detail.

We’ve worked on a couple of projects with Bornfight, ranging from small scale projects like the creation of media banners to large scale partner websites. They have been our partner for multiple large scale website projects. They do mostly design and development for us and it's co-branded work.

Our content suggests activities to people in their cities; we’re kind of a lifestyle guide. One project we’re working on with Bornfight is using maps to showcase interesting places in major metropolitan cities. They’ve been able to understand our very specific vision and adapt to that very quickly.

How did you come to work with Bornfight?

We saw a site that they had built for another client and we really liked it. We thought the aesthetic was really forward thinking and awesome, so we reached out to them. We have a lot work, we work on very quick timelines, and we have very specific needs, but Bornfight was able to answer that.

What is the status of this engagement?

We started working with them May 2017 and have been working together since.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Not yet, but there will be.

How did Bornfight perform from a project management standpoint?

They are great. Most of our communication with them is over email. We have one main point of contact and we’ve met some of the other designers and developers. 

What distinguishes Bornfight from other providers?

They’ve been really great. The ease of working with them has made our lives very easy and that goes a long way. When we need to make changes with them it is not a huge deal. It sounds trite, but they’re very cool people, and that goes a long way when you’re working with a partner like this. They’re flexible and have a good understanding of what we need creatively.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They’re definitely cost effective for what you get out of them. I feel like the money that we’ve spent with them has been money well spent.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer