BUSINESS + TECHNOLOGY

Bitbean’s position as a rising leader in software engineering, is due in no small part to its unique Shifting Perspectives™ Methodology. Through it, Bitbean leverages its wide range of analytic talents to build powerful custom enterprise software that help build businesses, providing greater efficiency, productivity and profitability. 

Bitbean has successfully completed projects with iconic companies such as Walmart, CVS, United, CardCash, Eastern Union and more. In 2016 & 2017, the company ranked on the prestigious Inc. 5000 list of the fastest growing private companies in America.

 
$25,000+
 
$150 - $199 / hr
 
50 - 249
 Founded
2011
Show all +
Lakewood, NJ
headquarters
  • 201 River Ave, Suite 201
    Lakewood, NJ 08701
    United States

Portfolio

Key clients: 

Eastern Union, CardCash.com, Cammebys International, Riverside Abstract 

Reviews

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Web Portal Development for Medicaid Services Company

“They had brilliant ideas and always knew what to do.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June. 2015 - Ongoing
Project summary: 

Bitbean.com contributed design and development aspects for a pooled trust portal. After the initial launch, they continued to add features and functionality to monitor deposits, payments, and fees.

The Reviewer
 
1-10 Employees
 
Brooklyn, New York
CEO, Pooled Trust for Medicaid Users
 
Verified
The Review
Feedback summary: 

Bitbean.com was an involved and attentive partner. Though the platform is complex, they always understood what was needed and made solid suggestions to keep the project on track.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a Medicaid pooled trust. We have a nuanced process, but, in essence, we manage funds and pay bills for disabled or elderly clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitbean.com?

We have a lot of money coming in and going out, and on any given day we may have hundreds of transactions across a wide scope of accounts. A large portion of our clients have money withdrawn within the first ten days of the month. We needed a simpler way to manage thousands of payments, deposits, and fees, and decided to build a portal to manage everything.

SOLUTION

What was the scope of their involvement?

The portal takes several hours of work and condenses it down to just a few minutes. It’s largely automated, so it solves problems when things go wrong, and it sends various activity alerts.

It’s built on Python and MySQL and tracks analytics for our clients.

There are different login options for clients with varying degrees of technical aptitude, and the process is much more streamlined for users. We’re currently developing a phone app that communicates with the portal and makes the user experience even easier.

We built the whole portal together from scratch. We did all the designs and wireframing, and launched the larger portion of the portal within about a year and a half. Bitbean did a lot of the design work and the coding, and they made suggestions whenever I got stuck or was unsure how to proceed. After the initial launch, we continued to work together to make changes and add new features and functionality.

What is the team composition?

Including design, we had at least four team members. We had a project manager, an engineer, and a QA specialist for the bulk of the work. We did extensive testing before anything went live.

How did you come to work with Bitbean.com?

I started asking around when I knew I wanted to build the software. I got recommendations from friends in other businesses and interviewed a few potential candidates.

What is the status of this engagement?

We started working together around June 2015. Our biggest launch was two years ago, but we still work together on an ongoing basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have many examples of things that took hours that now take minutes. We were very involved and I always knew what they were doing. I like working with them. 

How did Bitbean.com perform from a project management standpoint?

Their project management is fantastic. They were easy to reach and did a phenomenal job. We spoke with the project manager about four times a week for two years straight, and we keep track of everything in Jira and Trello.

What did you find most impressive about them?

Their customer service is excellent. Our project manager was available whenever I needed her, and they always understood what I was doing. The project was complex, but they always found solutions when I needed a feature and couldn’t articulate it fully. They had brilliant ideas and always knew what to do.

Are there any areas they could improve?

I have no complaints. 

Do you have any advice for potential customers?

I don’t have any advice. They know how to give you what you want without much explanation.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Portal Development for Education Nonprofit

“They care about providing an excellent service.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2015 - Ongoing
Project summary: 

Bitbean.com completely rebuilt an existing web portal. They augmented the platform’s backend infrastructure to optimize order processing. The team also designed and implemented a new frontend interface.

The Reviewer
 
1-10 Employees
 
New York, New York
Naftoli Miller
CEO, Chasdei lev
 
Verified
The Review
Feedback summary: 

Bitbean.com created a complex platform with an intuitive and aesthetically-pleasing UI/UX. Users navigate through multiple screens and place orders quickly. Their staff utilizes a hands-on approach to web development. That process enables them to deliver custom software. They’re valuable partners.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Chasdei lev. We’re a nonprofit organization that supports education professionals within our community. By partnering with manufacturers and distributors, we provide teachers with food and other household necessities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitbean.com?

Initially, we used a standard website template to host our platform. While that system enabled us to achieve our goals, we needed something more advanced to support our continued growth.

SOLUTION

What was the scope of their involvement?

Bitbean.com began the engagement by creating some early wireframes. Then, they provided some cost estimations associated with each design. Once we agreed on an overall scope of work, they started redeveloping our web portal.

By completely reworking the platform’s backend infrastructure, they streamlined its order processing functionality. To further that effort, they also designed and executed a client-facing display. We’ve had issues related to cybersecurity in the past, so their team made sure to build a secure site that protects the information of our contributors. They’ve since completed the initial development, but we’ve continued to work with them on smaller projects throughout the years.

What is the team composition?

They assigned a project manager as our primary point of contact.

How did you come to work with Bitbean.com?

They were referred to me by a colleague. We considered another firm at first, but Bitbean.com demonstrated an in-depth understanding of our project.

How much have you invested with them?

We’ve spent around $85,000 thus far.

What is the status of this engagement?

We hired them in 2015, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The process of entering orders is incredibly streamlined. Using our previous platform, it took two full-time volunteers a significant amount of time to input 250 orders. With the system created by Bitbean.com, a part-time resource and I have efficiently processed over 4,000 orders. Users appreciate the site’s clean and simplistic UI/UX.

How did Bitbean.com perform from a project management standpoint?

They managed to complete the web development project within an aggressive deadline. The project manager provided accurate cost estimations and stayed within budget. For each new undertaking, we hold a lengthy conference call with their team to outline project goals. They kept their staff up-to-date regarding our mission and clientele.

What did you find most impressive about them?

They care about providing an excellent service. When the site first launched, Bitbean.com worked overnight to make sure each order processed adequately. That personalized approach made it possible for them to create a system that fits our needs perfectly. They under-promise and over-deliver.

Are there any areas they could improve?

They’re too modest in describing what they can accomplish. Overall, they’re pleasant to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them before, and I look forward to doing so again.

Web Development for Education Nonprofit

“They want to understand why I’m building something, what my goal is, and if there’s a better way to accomplish it.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2019 - Ongoing
Project summary: 

Bitbean.com determined effective solutions to consolidate multiple databases and updated legacy systems. They’re developing three web portals, mostly from scratch, transferring a React website to WordPress.

The Reviewer
 
11-50 Employees
 
Brooklyn, New York
Levi Rabin
VP of Administration, Chabad on Campus International
 
Verified
The Review
Feedback summary: 

Where multiple developers failed miserably in the past, Bitbean.com is building a strong architecture for a nonprofit’s technologically advanced future. Although their work is just beginning, they developed a strong plan. They demonstrate excellent critical thinking skills and strong collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of administration for Chabad on Campus International Foundation. We have centers in over 500 schools across the US (where our main presence is) and internationally. These centers provide Jewish-related services to students on the campuses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitbean.com?

We run approximately 80 programs including fundraising, training, events, and trips to Israel. All of those require technology for administration such as registration and grant management systems. The challenge we faced was that all our technology was built 15–20 years ago and was done hastily with no real system architecture, resulting in an extremely poor main system.

Additionally, every new program that started in the last 8–10 years used a separate technology, so we ended up with 12 different databases. Our customers’ information was spread out through the various systems so we couldn’t see all the programs a person was registered for, and, if they updated their address or email, it was only done in one place. It was chaos and something we’d been wanting to fix for years.

We’d made multiple attempts with multiple companies that were unable to get a grip on it. Bitbean.com was the first to get a grip on our system.

SOLUTION

What was the scope of their involvement?

Bitbean.com consolidated our databases into one place, and they updated our legacy systems. They’re reimagining all of our technical needs. Instead of just coding what we asked for, Bitbean.com tried to understand what we were aiming for, and they came up with appropriate solutions.

They’re doing a serious amount of web development work. We have three portals: a portal for on-campus rabbis and their wives, a student portal, and an admin portal for the head office, through which we can control everything and see all the data. Most of the system is being built from scratch, but Bitbean.com is also trying to maintain our current infrastructure.

We have a React website, which they’re transferring to WordPress for us. We have no CMS in place on React for managing the site, so making a change is a complicated task. The backend is .NET Core 2.1, with an SQL database.

They’ve also provided extensive documentation for our current system. Someone could come into the project not knowing anything and simply follow that document to build the system. 

What is the team composition?

We have a team of 5–6 people on the project, and we’ll scale them up and down as needed.

How did you come to work with Bitbean.com?

I read an article in a magazine introducing their CEO. I was intrigued by the way he spoke about tech, and I saw that he understood it. I was impressed from the first meeting with them. I spoke to a few of Bitbean.com’s other clients who told me they’d also used multiple companies, but, once they discovered Bitbean.com, they stuck with them.

How much have you invested with them?

We’ve spent around $300,000 with them so far. We plan to spend around $1 million per year for the next 1–2 years.

What is the status of this engagement?

It’s an ongoing collaboration. The work is going to be significantly heavy for the next 1–2 years, and, then we’ll move into maintenance and tweaks as we get feedback. We might also launch a new project with them, where we’ll have to scale the team up. There’s no end in sight.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Metrics are a complicated matter, but we’re working to determine the benchmarks of the project. 

How did Bitbean.com perform from a project management standpoint?

Within a few weeks, their project manager understood our programs and operation inside out as if she had worked in our office for years. She consulted program directors on better ways to run the project and gave us suggestions. 

The next product we’re building wasn’t supposed to be ready until mid-February. Bitbean.com was ready two weeks early. 

What did you find most impressive about them?

They really understand our needs, and they challenge us. They won’t go straight into development. They want to understand why I’m building something, what my goal is, and if there’s a better way to accomplish it. 

Generally, we’ve paid on an hourly basis on these collaborations. Instead of spending six hours with a project manager, she gets what I’m saying before I even finish my sentence. Those hours will be reduced tremendously. Multiplied by 80 projects, we’ll see a difference.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’re dealing with a lot of legacy systems, and Bitbean.com is dependent on those.
  • 5.0 Cost
    Value / within estimates
    We spent the same on one of the previous companies we were using offshore. They gave us an extremely good nonprofit rate.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’d give them a 10 if I could. I’ve already recommended them to numerous people.

Web & Mobile App Dev for Torah Lectures Resource Platform

“They’re nothing short of excellent.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

After trying to work with existing code, Bitbean rebuilt a video streaming platform from the ground up. They developed the entire website and are currently creating a cross-platform app for iOS and Android.

The Reviewer
 
1-10 Employees
 
New York, New York
CEO, Media & Tech Company
 
Verified
The Review
Feedback summary: 

Bitbean produced a polished product that’s a vast improvement over its predecessor while retaining features users originally enjoyed. They facilitated a smooth transition and delivered top-notch code. They assign a development team according to individual expertise instead of availability.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a media and tech company. We provide an educational video platform by recording different sermons and lectures from all over the world. We upload about 250 recorded classes every week. All the content is hosted on our website, a cross-platform mobile app, and a Roku Channel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitbean.com?

The original vendor we hired to build the platform produced low-quality code. We then brought in an independent developer, but the results still weren’t up to par. At this point, we needed to bring in an expert development firm to completely redesign the site’s infrastructure.

SOLUTION

What was the scope of their involvement?

Bitbean showed us their process and reviewed our code. They worked with us to create a business analysis report that outlined our expectations, what they were able to do to meet those expectations, and how they could do it. We decided it was better for them to rebuild the website from scratch instead of working with the existing code.

They redeveloped the platform and integrated the content delivery network (CDN) for video streaming. This process included incorporating advanced functionalities we need to manage the organization like payment processing and timeline tags. My tech director could better speak to the specific programming languages they used, but I can say they provided a long list of features.

Bitbean is currently engaged with us to develop our mobile app for iOS and Android. The UI/UX are being built to work in tandem with website’s existing infrastructure. We require everything they build to be scalable, so we can easily develop and deploy additional components with them in the future.

What is the team composition?

They have a large staff working on multiple projects, but we interact directly with at least nine members of their team. This includes the principles of the company, the lead engineer, the UI/UX lead, and a graphic designer.

How did you come to work with Bitbean.com?

We interviewed a lot of vendors and found Bitbean through a colleague’s recommendation. We developed a relationship with them over the course of six to eight months as we continued to conduct interviews. Eventually, we decided to hire them.

How much have you invested with them?

We’ve spent at least $80,000 thus far.

What is the status of this engagement?

We started working together in August 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

A challenge with any redesigning is balancing the implementation of new features while maintaining the aspects users have come to expect and appreciate. Bitbean made the transition go smoother than expected. They’ve brought our code to a world-class level and strive for perfection.

How did Bitbean.com perform from a project management standpoint?

They handpick team members that will specifically benefit each project with their strengths. As a result, we had to delay a project while waiting for someone to become available. We understood this is part of their system to not overload employees with multiple projects.

They’re proficient in all methods of communication like Slack, Whatsapp, or phone calls. In-person meetings are our preferred style of communication and they readily accommodate us. It’s been a seamless experience.

They meet deadlines and never go over budget. Working with other developers, I’ve learned to expect deliverables to be completed later than originally quoted. This isn’t the case with Bitbean. They consistently under-promise and over-deliver.

What did you find most impressive about them?

The level of skill, professionalism, and passion they bring to the table is noteworthy. We never felt like this was just another project to them. Their will and desire to understand the project and our entire organization stood out. They work with us as partners and possess an efficient development approach.

Are there any areas they could improve?

I can't say I’d improve anything because they’ve far exceeded my expectations in every area.

5.0
Overall Score They’re nothing short of excellent.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    You get what you pay for.
  • 5.0 Quality
    Service & deliverables
    They do a great job.
  • 5.0 NPS
    Willing to refer

CRM Dev for Real Estate Mortgage Broker

"Bitbean really strives to understand our core business and not just the programming aspect of it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Dec. 2009 - Ongoing
Project summary: 

Bitbean built a web-based CMS and mobile app and continues to provide updates and maintain the platform. The project involved back-end development in PHP, SQL, and MySQL.

The Reviewer
 
51-200 Employees
 
Howell, New Jersey
Shlomie Milworm
COO, Eastern Union Funding
 
Verified
The Review
Feedback summary: 

The system successfully supports an international business with very few issues. Bitbean impresses with their capable project management, quick turnarounds, and comprehensive maintenance. Their deep understanding of the company's goals and needs helps them offer valuable features and advice.

BACKGROUND

Introduce your business and what you do there.

I am the COO of Eastern Union Funding, which is a commercial mortgage and brokerage firm that does some equity on the side but focuses mostly on mortgages. We have 120 employees and seven offices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitbean?

We were looking to develop a web-based platform from scratch in order to manage all aspects of our business. We needed everything from a CRM to deal flow with reporting all in one so we could keep track of our banks and deals.

SOLUTION

What was the scope of their involvement?

We came up with ideas and we created specifications together regarding what we wanted to be built and what we were looking to accomplish. We dictated exactly what we wanted for certain functionalities. On others, we gave them different ideas as far as what we wanted but left it up to them to come back with a proposal, which they then built for us.

The project started with a web-based platform but we eventually built it out as a mobile app. They mostly used PHP, SQL, and MySQL. Ultimately, the key thing was the ability to run reports from all possible ways and track different data from different perspectives.

What is the team dynamic?

We have the flexibility of dealing with just one contact point but have been working with more than that. At times, we find it very beneficial to speak with the actual programmers, just to make sure that we fully get the mindset across.

How did you come to work with Bitbean?

One of our employees is Bitbean’s principal’s sister and she let us know that he could help with what we were looking to do. So, we spoke to him and he proposed an idea. At that time, we looked at one or two other providers but liked Bitbean the most.

More importantly, even within Bitbean, we initially entertained taking an off-the-shelf product and customizing it versus customizing everything from scratch. We liked the service they were providing and we went with them.

How much have you invested in them?

We have spent well over $1,000,000.

What is the status of this engagement?

We started working together in December 2009 and the work is ongoing. The platform has been completely launched and it is working great. We keep evolving it by doing more every day; it’s still a work in progress.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

From a global perspective, our whole business runs based on the system. It would be fair to say that if one day our system was down, we wouldn’t be able to operate. We live and breathe based on the programming work that was done.

In the very beginning, we had some bug issues, but those have since been ironed out. In the past three to four years, Bitbean has been much better at releasing new updates, which are tested for bugs for the most part. Very rarely do we have issues with bugs at this point.

How did Bitbean perform from a project management standpoint?

We deal with one project manager—she knows our system in and out, she knows our pipeline, and exactly what is coming up. She is also aware of any new projects ahead of time and is very helpful.

We use a system called YouTracker, which shows every single thing we want to do, whether it is correcting a bug, adding a new feature, adjusting a feature, etc. It all gets put in there along with a rating and priority system as well as an estimate of how long it will take, the release date, and more.

What did you find most impressive about them?

Bitbean really strives to understand our core business and not just the programming aspect of it, which has benefited both of us. By understanding the core business, they recognize why we are building certain features and can then come back with the right feedback and suggestions based on their understanding of where we want to get to and why.

Are there any areas they could improve?

Not really. If you have a request and you want it done, they will do the job.

5.0
Overall Score Overall, we are very happy with them which is why we have invested so much money with them and continue to do so.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They haven’t been late on a deadline in the last four or five years, and we often receive deliverables ahead of time.
  • 5.0 Cost
    Value / within estimates
    You can find something cheaper but not based on the quality.
  • 5.0 Quality
    Service & deliverables
    I have yet to have an issue where they deliver something that isn’t as we specified.
  • 5.0 NPS
    Willing to refer
    I have referred Bitbean to many other companies.

Vendor Automation Software for Private Jet Catering

"I’ve had an unbelievable experience … I completely love the people there. It’s better than I could have imagined."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Ongoing
Project summary: 

Bitbean built a state-of-the-art solution to automate and increase efficiency & transparency of a multi-step ordering & fulfillment process for a global private jet caterer.

The Reviewer
 
11-50 Employees
 
New York Metro Area
President, Jet Catering Company
 
Verified
The Review
Feedback summary: 

Bitbean gets to know a business before beginning development, challenging beliefs in a professional manner and ensuring they are doing what is best for the business, not for their bank account. Their company is well-structured, communication is stellar, and no deadline has been missed.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a company that processes orders for catering on private jets all over the world, including remote locations and smaller airports, any time of day or night. We have vendors everywhere, and we facilitate and arrange the catering. We do own some facilities, but they act as vendors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitbean.com?

We currently have a complex, custom system that was built for us to help efficiently facilitate and procure with quality and accuracy hundreds of orders a day from any departure point in the world including nearly 10,000 airports worldwide. But we needed something state-of-the-art and cutting-edge that does a lot more than what anybody can imagine. That’s where Bitbean came in.

SOLUTION

What was the scope of their involvement?

Bitbean’s agenda wasn’t just to build software. I spoke to the owner for hours, and he challenged a lot of assumptions I had about what I thought my business and the industry needed. He said, “Who said any of that’s the case?” Unlike other companies, Bitbean spends all of their time upfront figuring out the right solution for your business. I spent a lot of time on them before signing with them. Once I realized what they were going to provide for me that was different from other companies, it was obvious that I should choose them. I think I’ve spent 400 hours with them already, and we’re still in pre-development. Most other companies would want to start building right away.

How did you come to work with Bitbean.com?

I spent several months researching development companies. I just assumed that I wouldn't find one, because you could always find these “mom and pops” who claimed they could do anything, but then ended up farming out all of the work, which isn't right. If you want to build something state-of-the-art that’s going to change an industry, like Uber or JetSmarter who do their development in-house, you need a real development company. I knew what I was trying to do with my software, so I looked and looked at development companies. I think I found about 8 real finalists, including Bitbean.

A lot of the companies provided proposals based on the 25-page discovery document I had written up about all of the specifications and requirements my software would need. Everyone looked at it and was able to provide a quote, but Bitbean had a whole different approach.

How much have you invested with Bitbean.com?

We’ve spent $60,000 on Bitbean’s services so far. I would say that once the project is complete, it’s going to cost around $300,000–$500,000.

What is the status of this engagement?

We started working together in April 2017 and the work is ongoing. Bitbean is about a week away from actually developing the software.

RESULTS & FEEDBACK

How did Bitbean.com perform from a project management standpoint?

Bitbean has project managers, and they’ve always kept me updated. I’m completely in the loop. They’re a very structured company, which is fantastic. I have a structured company myself, though I personally may not be very structured. Bitbean has scheduled meetings, which are great. There’s no question that we have fantastic communication, and I'm as involved as I want and need to be. They’re unbelievable on timelines too. They know exactly how long things are going to take and what they need to do. A lot of my personal process was thinking. They would take a week and not communicate with anyone, essentially go into hibernation and let what we’d been doing so far sink in, then the project resumed exactly one week later. That has helped me with my own business. They’re not just developing my software; they’re taking my whole business and helping me change an industry. They’re all so knowledgeable. It’s unbelievable to see.

What did you find most impressive about Bitbean.com?

The value they bring is their expertise and their extremely creative people and independent thinkers who help you plan what’s best for your business. If the best solution is to build everything custom, then they’ll do that. If the best solution is to build some of it custom and some of it off-the-shelf, then they’ll do that. They’re going to build whatever is best for you, and I completely believe that and have experienced it with them. If they really wanted to, they could have made this a multi-million dollar project. They also have the ability to challenge me in a professional way. They take my assumptions and turn them on their head. That’s something I have yet to see another company do, so I think Bitbean is unique in that respect. I worked with another development company to develop the 25-page report I gave to Bitbean, but they didn't do any of that. They were good, but they didn't compare to Bitbean. Bitbean’s whole thing is they’re going to sit back and put your project through a process where they rethink a solution for it. As the business owner, you may know your business but you don't necessarily know the technological solution. That’s Bitbean’s expertise.

Are there any areas Bitbean.com could improve?

I know they’re trying to grow quickly and to do that they have to continue to hire more people. They have such a unique and phenomenal process they put projects through before they do development; it’s like their patented process. They should continue to apply that same process to industries and big companies to do good work. Whatever they do is good to go. I’ve had an unbelievable experience across the board, and I completely love the people there. It’s better than I could have imagined.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Bitbean is always available. They have a good process, and they have enough people to handle the work. My project has been completely taken care of.
  • 5.0 Cost
    Value / within estimates
    Also a 5, 100%. Any other company would have been 2 or 3 times the price, and value is also a 5.
  • 5.0 Quality
    Service & deliverables
    The quality of service and deliverables Bitbean provided were unbelievable. It’s better than anything I've experienced. I would give them a 5.
  • 5.0 NPS
    Willing to refer
    100%. They’re doing very well because of me.

Web & Mobile App Dev for Real Estate Firm

“Their discovery process is very exhaustive and doesn’t leave anything out.”

 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - Ongoing
Project summary: 

Bitbean designed and developed an iOS and Android app to mimic the functionalities of an employee-facing web portal so that employees could be free of their desks. They went on to build additional Web apps.

The Reviewer
 
11-50 Employees
 
New York, New York
CTO, Real Estate Firm
 
Verified
The Review
Feedback summary: 

The new app is a drastic improvement to productivity and processes. The team had their own project management system and, upon request, provided weekly status updates. They stood out as an honest, thorough partner, which is why they were contracted for further work.

BACKGROUND

Introduce your business and what you do there.

We are an owner/operator of multi-family residential and commercial property throughout the Tri-State area. I’m chief technical officer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitbean.com?

We had some internal facing web applications used by a number of our employees. We were looking to streamline it and get a mobile app running that would mimic the website and free employees from their workstations.

SOLUTION

What was the scope of their involvement?

They did a very exhaustive discovery process which was very efficient and on-target. It eliminated a lot of misunderstandings that we’ve had in the past with other vendors. Once that discovery process was signed off, they proceeded to the actual development process. For the first engagement, they took an existing web application and they developed a mobile app for both Android and iOS. The mobile app was built from scratch natively. The mobile app has a far greater feature set that’s directed to a different person than the desktop. Before, the employees were locked to their desk. This opened an entirely new avenue for us. One of the side benefits was our web application generated a tremendous amount of paperwork, but the app keeps everything inside a database. They gave us a delivery time on the mobile app, and they came in ahead of schedule by two or three weeks.

When that project was successful, we contracted with them to develop some web applications from scratch. There were six people from Bitbean assigned to our projects. We had a project manager, business analyst, and the developers.

How did you come to work with Bitbean.com?

One of my peers suggested them and told me they’re very efficient and honest. That’s really what drew me to them. It wasn’t so much their skillset. When I spoke to them the first couple of times, it was obvious that they were honest. That’s a rare commodity.

How much have you invested with Bitbean.com?

We have spent a total of over $100,000 with them.

What is the status of this engagement?

We started working with them in December 2016, and the work is ongoing. Right now, they have four or five projects they’re working on for us. That’s the greatest vote of confidence you can give for somebody.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The initial app was delivered six weeks ago, so we haven’t measured anything yet. The fact is, the app is a revolutionary thing for us. The end-to-end process for any given software process on the current web application takes six minutes. We hope to be able to measure how much time and paper we’re saving over the next couple of months.

How did Bitbean.com perform from a project management standpoint?

They were excellent. In the beginning, I wanted to use our project management tool, but they had things under control. Once the discovery process was done and our requirements were mapped out, the rest was delivery. They gave me a deadline of three months. I asked for weekly status reports as the deadline approached.  

What did you find most impressive about Bitbean.com?

I was impressed with their honesty and their discovery process. Their discovery process is very exhaustive and doesn’t leave anything out. They’re pretty skilled at understanding business needs.

Are there any areas Bitbean.com could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They had set documentation up front as to what the process would be and when deliveries would take place. On the first project we completed with them, they completed it two weeks ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    We did development of a mobile app which is something we never did before. I’m hoping the investment pays off long term.
  • 5.0 Quality
    Service & deliverables
    We were happy enough to engage them for several more ongoing projects.
  • 5.0 NPS
    Willing to refer
    I have no qualms. Their past performance is an indicator of what they’re capable of.

Web Dev for Gift Card Marketplace

"Their devotion and care for the project are impressive."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2014 - Ongoing
Project summary: 

Bitbean created an e-commerce platform by customizing open-source software. After integrating fully with the in-house team, they scale resources as needed to support ongoing development. 

The Reviewer
 
51-200 Employees
 
Brick, New Jersey
Kevin Landsberg
EVP Operations, CardCash.com
 
Verified
The Review
Feedback summary: 

After Bitbean completed the website’s design, business revenue rose by $10 million at first, followed by a second increase of $39 million. Their on-site presence, eagerness to assist, and ability to anticipate future needs contribute to a strong relationship.

BACKGROUND

Introduce your business and what you do there.

CardCash.com is a platform where consumers can come and sell their unwanted gift cards from major retailers in the US. We purchase the card from the user at a discounted price and resell it on the platform. Everyone is happy: the seller is getting rid of an unwanted gift card, and the buyer is able to get a gift card for less than it’s worth. I’m the executive vice president of operations and product development. I’ve been at the company for four years and focus on the product and technology side. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitbean.com?

The business was built on an open source shopping cart platform that we customized. The uniqueness of our business didn’t work with this platform, and we needed to build custom software. We didn’t have any technical resources on staff. We originally commissioned Bitbean to build a small platform and were thrilled with the work they did. Their commitment and devotion to the work were impressive, so we decided to give them more work. They have built many components for our system. As we grew, they integrated with our technology team. Our developers work hand-in-hand with their developers, and we have a close relationship with them. 

SOLUTION

What was the scope of their involvement?

We operate different platforms for retailers, which is the first project Bitbean worked on for us. In the beginning, we worked with a project manager and some of their designers. Then, the developers would take over the project. We worked with five resources from Bitbean. They took the time to understand our business and our goals. They were really effective. From the time we contracted them, it took them six weeks to get the platform up and running, which is unheard of. We had retailers who were interested in getting this white-labeled gift card exchange product out, and Bitbean understood that urgency. They worked weekends and nights and were extremely devoted to the project.

How did you come to work with Bitbean.com?

We had some personal references from companies that had used Bitbean. They’re located close to us, and that was the primary driver in working with them.

What is the status of this engagement?

We started working with them in September of 2014, and the work is ongoing. We have a large team of developers and designers now on staff now, but we still use Bitbean for projects. We have some of their employees that work at our office. They were extremely accommodating to our growth. As we grew, we knew we needed our own team to manage our own platform, so they pulled off their team as we hired new people. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

When I came to the company, CardCash was doing $6 million in revenue. When this project was completed, we did $16 million. That was followed by $55 million. Originally, the relationship was project-driven, but now as we’re building our team, we’re also directing their team, so it’s hard to separate the metrics and attribute them to anyone specifically.

How did Bitbean.com perform from a project management standpoint?

The communication is excellent. When we started working with them, they were a smaller company, but they’ve grown since. I was talking to the project manager multiple times a day at first, and they were able to get the work done quickly. We have project management tools that we use, including Trello and YouTrack for bug tracking.

What did you find most impressive about Bitbean.com?

They understand the business needs and were able to work with us over the whole period, which allowed us to grow and build a team. Their devotion and care for the project are impressive. At one point, our platform had some serious performance problems when we got too much traffic. Bitbean worked on the weekend to fix that. It wasn’t part of their contract, but they had the technical experience, saw the need, and were eager to help. They wanted our business to grow and looked to find ways to add value to our business.

Are there any areas Bitbean.com could improve?

There’s nothing that comes to mind. We were happy with them overall. 

5.0
Overall Score We were and are extremely happy.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They have really performed and were able to get things done in a reasonable amount of time.
  • 5.0 Cost
    Value / within estimates
    We got amazing value. A lot of overhead and costs were cut out because we integrated with their developers. When a problem needed to be taken care of, it got done. We didn’t have to go through six calls to find the issue.
  • 4.5 Quality
    Service & deliverables
    We are really happy with the product.
  • 5.0 NPS
    Willing to refer
    They’re highly recommended.

Web Development for News Platform

“Our numbers increased over 35% in the past year, which is tremendous growth.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2012 - Ongoing
Project summary: 

Bitbean redesigned the UI/UX of a WordPress news website, introducing a streamlined process for uploading content. The project team also helps with graphic design and other tasks.

The Reviewer
 
1-10 Employees
 
New York, New York
Chayale Kaufman
Advertising Sales Manager, matzav.com
 
Verified
The Review
Feedback summary: 

The redesigned site experienced tremendous growth in viewership, which is attributed to Bitbean’s involvement in the project. Assigned resources are very responsive, easy to work with, and deliver within project specifications.

BACKGROUND

Introduce your business and what you do there.

I’m the advertising and sales manager for matzav.com, an internationally renowned news website. We are one of the leading Orthodox Jewish news websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bitbean.com?

To establish ourselves as the GO TO for Kosher News.

SOLUTION

What was the scope of their involvement?

We’ve worked with them from the beginning. They created our original website, but I wasn’t part of the company then. When I came on board, I wanted to turn up the notch, so we brought them back in for a company meeting. Over a year ago, we revamped the whole website. They came up with a new design that they felt would create a better viewer experience for the reader. They also switched us over to a much simpler process. We’re uploading minute-by-minute, and they changed process completely. We went from a complicated, technical, and annoying process to a much simpler and easier experience. From news posting to uploading ads, they put everything in one place for us. Their team has made our work much less time-consuming.

We’ve worked with a couple different team members. If an issue arises, I have three people who I know will always pick up my call and address it. They have a separate billing department, and it’s pleasant and nice to work with them. 

How did you come to work with Bitbean.com?

There was a mutual friend who introduced us. Again, it was before my days with the company. They’ve grown tremendously. The experience really keeps getting better.

How much have you invested with Bitbean.com?

Over $25,000. One month, we had a horrible spam attack. They spent hours and hours over the weekend and through the night cleaning everything up. They were amazing.

What is the status of this engagement?

I started working with them in January of 2012, and the relationship is ongoing. I speak to them two or three times a month for regular service updates.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The new site did tremendously well. They had an idea in mind, and I couldn’t believe it would work. I trusted them, and they were 100% right. Our path has gone up, and our viewership went up tremendously. Our numbers increased over 35% in the past year, which is tremendous growth. Our users say all the time that the site is easy to use and they enjoy it. We have about 3 million visitors a month to our site. There’s a lot of activity.

How did Bitbean.com perform from a project management standpoint?

I would highly recommend them. They’re good. We usually communicate by email or WhatsApp, and they’re very responsive. I don’t know how they deal with newer clients, but I have the CEO and COO’s cell number. I could just pick up the phone and call them. They deliver on time and within budget. They tell me when a project will be done, and it’s always done by that time. They give me an honest timeline. They’re an excellent team to work with, whether it’s support, design, ideas, updates, crazy crashes that happen, or bugs that come up.  

What did you find most impressive about Bitbean.com?

They’re friendly and here to help. They’re nice and personable. They’re real people.

Are there any areas Bitbean.com could improve?

Not as of now.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They respond right away, and they give me a timeline that will be met.
  • 5.0 Cost
    Value / within estimates
    They are well-priced.
  • 5.0 Quality
    Service & deliverables
    Excellent.
  • 5.0 NPS
    Willing to refer
    I have recommended them.