BeyondHello

BACKGROUND

Introduce your business and what you do there.

Previously, I worked for a small venture-backed startup that was just beginning to validate some product ideas.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scout?

We were looking for some design help.

SOLUTION

What was the scope of their involvement?

While they worked with us, they were in charge of providing us with UI/UX designs, web design, and some branding components to create our identity. At the time, we were rebranding to a name that would best fit our service offerings.

Scout came up with initial wireframes and basic user flow. While it was a product-focused design process, it did require some marketing work as well. They started with some basic concepts and moved forward to a more high-fidelity design.  

What is the team composition?

We worked directly with one of their representatives. 

How did you come to work with Scout?

I’d found Scout on an online marketplace for B2B companies and wanted to find a way to work with him for a few years.

How much have you invested with them?

In total, we spent about $20,000 on the project.

What is the status of this engagement?

We collaborated on the project from May–September 2016.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because they were responsible for deliverables in the early stages of development, we were just looking for broad concepts. While we didn’t track any hard metrics relating to their efforts, their work was well-received internally.  

How did Scout perform from a project management standpoint?

Their team was responsive, performing up to our standards. They performed well in everything relating to project management. 

What did you find most impressive about them?

Their attention to detail in their designs was impressive. The brand identity was evocative of the look and feel that we wanted. Their work represented the emotion we wanted to evoke from our customers.

Are there any areas they could improve?

I can’t think of anything specific.

BACKGROUND

Please describe your company and position.

I am the Director, Product of Elastic Path

Describe what your company does in a single sentence.

We make software that powers online experiences for eCommerce stores.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BeyondHello to accomplish?

• Theme design for eCommerce storefronts
• Template design

SOLUTION

How did you find BeyondHello?

Referral

Why did you select BeyondHello over others?

Great culture fit

How many teammates from BeyondHello were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Unstack (recently acquired by Elastic Path) has a Landing Page app in the Shopify App store. Shaun was hired to create an eCommerce theme and associated templates for a fictional store to provide templates that our customers can use to quickly roll out landing pages for their own products. He created one theme which we named "Bellevue". The deliverables were Figma mockups of the pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Shaun delivered an amazing set of mockups incorporating feedback from the Unstack team at each step.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delayed a bit because of some health issues on Shaun's end, but overall, we were satisfied with the outcomes.

What was your primary form of communication with BeyondHello?

Virtual Meeting

What did you find most impressive or unique about this company?

The quality of Shaun's work is outstanding. One of the best designers I've ever worked with.

Are there any areas for improvement or something BeyondHello could have done differently?

Be more proactive communicating project delays.

BACKGROUND

Please describe your company and position.

I am the President of Autoverse Studios, Inc.

Describe what your company does in a single sentence.

We make online video games.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scout to accomplish?

• Website design and launch
• Pitch deck design and review

SOLUTION

How did you find Scout?

Referral

Why did you select Scout over others?

High ratings, Great culture fit, Referred to me

What was the size of Scout’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• website design and launch
• pitch deck design and layout

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• launched the website
• updated several pitch decks (OEMs and investor)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, scout was great at quick feedback iterations and launched on time.

What was your primary form of communication with Scout?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their design aesthetic and UI/UX design skills.

Are there any areas for improvement or something Scout could have done differently?

shared details and metrics for the website launch

BACKGROUND

Please describe your company and your position there.

Head of UX for Samsung eCommerce

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scout?

We hired Scout to create a small website section as a rapid turnaround project to support a product launch.

What were your goals for this project?

We were looking to generate screens and a section of the website behind user authentication as a premier experience for a specific segment of customers.

SOLUTION

How did you select this vendor?

Scout was a referral from trusted professionals.

Describe the project in detail.

We hired Scout to create a small website section as a rapid turnaround project to support a product launch. We were looking to generate screens and a section of the website behind user authentication as a premier experience for a specific segment of customers.

What was the team composition?

Scout's team had a single designer on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were happy with the project and while we didn't use all of the design, it was the foundation for what we launched with.

How effective was the workflow between your team and theirs?

Perfect. Seamless.

What did you find most impressive about this company?

Consistent communication.

Are there any areas for improvement?

No.