Great People, Better Solutions

Better Software Group specializes in custom TV apps and UX/UI design for multiple platforms and all types of devices. We deliver solutions for HbbTV, Smart TV, Standard/Custom launcher for Android TV, Apple TV, Roku, iOS, and Android using the leading technologies on the market (React, React Native, Flutter, Android Java, Kotlin, iOS Swift, Roku BrightScript).

 

We build mobile applications, web and backend solutions. Through joining our passion for new technologies and taking utmost care of the aesthetics as well as usability of our projects, we create new business possibilities to our clients helping them in digital transformation.

 

THE BETTER™ – a multiscreen TV app available on multiple platforms: mobile (React Native), web (React) as well as Android TV, Apple TV, Smart TV. THE BETTER™ allows the instantaneous and flexible delivery and management of multimedia TV / VOD content in multi-screen mode – without the hassle of boilerplate coding and repetitive integration

 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2010
Show all +
Wrocław, Poland
headquarters
other locations

Portfolio

Key clients: 
Microsoft, Canal Digital, TV 2, Nokia, Eleven Sports, Theo Technologies, NorthStar Battery, ING Bank, AmRest, UNIT4, Agora S.A, Polskapresse, Polskie Radio, Travelplanet, SkyCash, Goldenline, Alior Sync,  Schneider Electric, Medicover, Axinom.
Apple TV app Image

Apple TV app

Apple TV app development

Samsung Tizen application Image

Samsung Tizen application

TV application development 

Canal Digital App Development Image

Canal Digital App Development

Apple TV development & UX/UI design

Canal Digital Go Image

Canal Digital Go

Mobile app development and UX/UI design

PlayBetter Image

PlayBetter

PlayBetter is a multimedia mobile solution that organizes and presents audiovisual content in an attractive and user-friendly way. The product is created for companies focused on the distribution of audiovisual content (OTT Platforms) to end users.

Canal Digital GO Image

Canal Digital GO

Mobile app delivered to Canal Digital. The company is an OTT leader on Scandinavian market. 

Apple TV app Image

Apple TV app

Apple TV development for Nordic company. Available on Scandinavian market. Additional platforms: mobile

Smart TV app Image

Smart TV app

The project’s goal was to deliver a smart TV application for Tizen platform. Better Software Group provided a solution based on the existing application for Smart TV Alliance. In this very project we used React.js, TypeScript, Redux, Axios.

Mobile apps Image

Mobile apps

Mobile app for VOD service provider based in Scandinavia. 

Canal Digital GO Image

Canal Digital GO

Canal Digital GO is a mobile television app, and Better Software Group helped them improve the user friendliness and overall quality of the user experience. This made their app much more intuitive for users, resulting in increased downloads.

Mobile App Development for KFC Image

Mobile App Development for KFC

KFC wanted to reorganize the way they use their mobile app by encouraging more online ordering from users. Better Software Group implemented cutting edge solutions to the app enabling the ability to use KFC special offers, and skip the line. Users can also order meals through the app in every KFC restaurant and order thier favorite dish to their door. In-app purchases are operated by PayU. The app is available on Google Play

and iTunes.
Mobile App Development: Orange Reading Room Image

Mobile App Development: Orange Reading Room

Publio.pl and Orange wanted to prepare a brand new mobile application with a working title: “Orange Reading Room” enabling readers to access books and magazines in a fast and comfortable way. Better Software Group developed a cutting edge e-book library with UX/UI as the strongest point of the app. They aimed for the highest possible level of functionalities and navigation. Payments integrate with Orange customers' subscription

plans, so all purchases made in the Reading Room will be automatically added to their monthly subscription plan. The application is accessible on tablets and supports sales process of other Orange services. 
Mobile App Development for Puls Biznesu Image

Mobile App Development for Puls Biznesu

Puls Biznesu is a nationwide journal in which readers can find specialized information on business, the economy and the stock exchange. Better Software Group designed the mobile app to give users the ability to personalize the application (selection of topics, industries, companies, indexes, etc.). Users can design their perfect business daily, available 24 hours a day.

ING mobile Image

ING mobile

Android and iOS apps enable you to check your bank account funds, payments history, transfer the money, or repay the credit card. Simple and easy, anytime you need.

Schneider Electric mobile app Image

Schneider Electric mobile app

Schneider Electric app offers tailored services, 24/7 self-service, and easy access to expert support. Through the access to the Schneider Electric eCatalog you can see a complete range of offers, find product information by using the built-in barcode/QR code scanner to save time.

Canal Digital GO Image

Canal Digital GO

Canal Digital GO, a pay TV platform for Scandinavian market available on Android, Chromecast, AirPlay

NorthStar Battery Image

NorthStar Battery

The NorthStar ACE® IQ app communicates with NorthStar ACE® batteries that are equipped with an integrated chip using Bluetooth Low Energy (BLE) connection. The Bluetooth communication enables you to remotely, at a distance of up to 100 feet, check the status of the batteries. The app automatically and continuously synchronizes data from the battery sensor, ensuring the most up-to-date and accurate information is displayed.


Without hassling with wires, the NorthStar ACE® IQ App will give you access to all the information you need about your batteries in the palm of your hands within minutes.
TubaFM Image

TubaFM

Intuitive and easy to use application Tuba.FM provides free access to music
in your favorite climate. Tuba FM is the first Polish application that lets you listen to radio channels.

Meritum Bank Image

Meritum Bank

Meritum Bank Mobile is a application designed for individual and corporate Clients. The application operates in 24 hours a day, 7 days a week and is one of the ways of access to the transaction system and information Meritum Bank ICB SA.

LOT Mobile Image

LOT Mobile

LOT Mobile, facilitates travel through a simple access to its most important functions. With capabilities ranging from booking a ticket to the check-in on-line application becomes an indispensable companion every time you travel with LOT.

Tok FM Image

Tok FM

Gazeta Wyborcza Image

Gazeta Wyborcza

Digital edition of "Gazeta Wyborcza". A daily serving of current news available in the form of intuitive application for PCs and tablets with Windows 8. Each issue contains reliable news from the country and the world, interesting reports, opinions and pictures.

Polskie Radio Image

Polskie Radio

Listen to Polskie Radio on your phone! You can choose from over 100 radio stations. Be
up to date with the First, Second, Third and Fourth channels of the Polish Radio.

Tuba.FM Image

Tuba.FM

Tuba.FM is the first application that matches music with the taste of every user. It is simple, user-friendly and gives unlimited options of listening to every kind of music. You can use Tuba.FM on your mobile device or at www.tuba.FM.

SkyCash Image

SkyCash

Mobile payments. SkyCash is a popular mobile phone payment system assuring highest
safety measures. Via SkyCash you can transfer money to any phone number.

Sync Mobile Image

Sync Mobile

Bored with online banking apps? Don't believe that just shaking your phone will refresh your bank balance?Sync Mobile has been created with modern, discerning users
in mind.

Dzienniki Regionalne Image

Dzienniki Regionalne

The Dzienniki app offers you the quickest access to current and reliable affairs from your region. Thanks to that you can read news and browse photo galleries anywhere you are.

Medicover Image

Medicover

Medicover (for Android, iOS, WIndows Phone and Windows 8)

The application facilitates the use of Medicover services. It includes a search engine for available appointment dates, information about Medicover facilities and offers promotional prices for last-minute doctor appointments. It is also a resource of the most important information on health, including articles on prophylaxis. The user can fill in a survey which

will help to evaluate his or her general health. Additionally, the application includes a BMI calculator and a schedule of vaccinations and check-ups. The application also presents Medicover's offer for individual customers and companies. It can all be accessed from any Windows 8 computer or tablet.
Mitutoyo Image

Mitutoyo

ING Image

ING

HP Image

HP

Envelo Image

Envelo

Polskie Radio Sport Image

Polskie Radio Sport

Rzeczpospolita Image

Rzeczpospolita

Publio Image

Publio

Bank Pekao Image

Bank Pekao

Gazeta Wrocławska Image

Gazeta Wrocławska

Gazeta Wrocławska is the quickest way to the latest and most reliable information from your region. Thanks to that app you can read news and browse photo galleries anywhere you are.

Travelplanet Image

Travelplanet

This is a comprehensive search engine of tourist services with instant booking provided by travelplanet.pl. Among the services offered are tourist trips, airline tickets, hotels, travel insurance.

Ekstraklasa.net LIVE! Image

Ekstraklasa.net LIVE!

Instant access to the latest football news, incredible graphics and no commercials are
but a few great features of Ekstraklasa.net LIVE. A treat for football fans.

Labels Shop Image

Labels Shop

You have not seen that on the Polish market! A newly created online shop and an online
app selling brand clothes and accessories - offers day by day discounts.

Logo Image

Logo

Logo is a shopping and lifestyle monthly for men. It is the first magazine of that type in Europe for men who want to know what to wear and where!

Program TV - Tele Magazyn Image

Program TV - Tele Magazyn

Browse TV guide for over 300 Polish and foreign stations using all the options Windows
8 gives you. The Telemagazyn app is available on Windows Store.

Goldenline Image

Goldenline

The mobile version of one of the most popular social networks focused on career and professional life development The applications helps to meet people, become visible in one's particular field of business and monitor the job market. It brings together professionals on various positions with different interests and professional goals. It allows for collecting experiences and using them in current and present work. GoldenLine

stands for passion, contacts, knowledge and experiences of thousands of professionals.
UNIT4 TETA mHR Image

UNIT4 TETA mHR

UNIT4 TETA mHR is an application created for UNIT4 TETA, one of the largest providers of business software in Poland. Supports the management of processes of workers and managers self-service. Most popular HR processes are synchronized with the system TETA HRM. The application is available for owners of devices running IOS or Android.

Winezja Image

Winezja

A mobile version of one of the leading Polish web sites for wine lovers. The application enables users to shop online via their mobile phones from almost any place in the world. The application delivers the comfort of online shopping and conveniences of the web site. It transfers all of the features of the desktop version at the same time keeping the usability dedicated to mobile users.

Gastronauci Image

Gastronauci

The Gastronauci.pl application is a mobile version of the popular internet site with the same name. The application is designed for users who are looking for a restaurant, pub or café in a given town. It uses geolocation which displays all of the interesting places on the map. Gastronauci.pl is the perfect solution for people who travel for leisure or in business as well as for people who have been living in one town for many

years.
Dom Gratka Image

Dom Gratka

Application with user-friendly interface which lets you browse the biggest Polish data base of over 1.2 million real estate offers. You decide whether you want to purchase of rent.

Smart TV app Image

Smart TV app

Free local ads on your phone. Always up to date. Sell and buy via your phone wherever you are. Never miss an opportunity in your neighbourhood. If you want to sell - take a picture and write a description. It's as simple as that.

Reviews

Sort by

Web, Mobile, & TV App Dev for Norwegian Media Provider

"They produce high-quality code effectively and on time."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2018 - Ongoing
Project summary: 

Better Software Group developed apps in various platforms for a Norwegian online video service. They buttressed the client's internal team to produce solutions for Android, Android TV, iOS, tvOS, and even web.

The Reviewer
 
501-1,000 Employees
 
Bergen, Norway
Product Owner, TV 2 Norway
 
Verified
The Review
Feedback summary: 

Thanks to Better Software Group's support, the client has been able to deliver product features, improvements, and bug fixes at great speed. The developers produce high-quality code in a timely manner and make excellent contributions to technical discussions. They're pragmatic and solution-oriented.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

TV 2 Sumo is the online video service of Norway’s largest commercial broadcaster TV 2. We provide international and Norwegian TV shows, drama series and movies, as well as live streaming of TV 2s linear channels, sports and news. My role is team lead and Product Owner for content experience on the service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Better Software Group?

We hired BSG to help us develop our apps for Android, Android TV, iOS, tvOS, and web.

What were your goals for this project?

We needed to scale up development fast to meet our business goals for TV 2 Sumo. We needed speed and bandwith on our development projects, and were looking for highly skilled developers at an affordable cost.

SOLUTION

How did you select this vendor?

BSG were recommended to us from someone who had positive experience with them from a previous project.

Describe the project and the services they provided in detail.

They provide development for Android, Android TV, iOS, tvOS, and web. They are involved in development of a variety of features, such as EPG, user profiles, content download (offline mode) and player features. They also provide QA of features developed by BSG and our local developers.

What was the team composition?

Developers and test engineers from BSG are integrated in several of our product development teams, where they work remotely alongside our local developers, UX designers and Product Owners. We collaborate via video for standups, sprint plannings and retros. They also participate in our sprint demos, where they share their work.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are able to deliver improvements, bug fixes and new features at a faster speed. Our local developers have good sparring partners in the BSG developers.

How was project management arranged and how effective was it?

They produce high-quality code effectively and on time. They contribute with their experience and skills to our technical discussions and take an active part in shaping our products and services. They are positive, pragmatic and solution oriented.

What did you find most impressive about this company?

Their ability to provide highly skilled resources fast.

Are there any areas for improvement?

I can't think of any significant areas for improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

HR Platform Development for Restaurant Operator

"Their customer-focused mindset, open-mindedness, and flexibility set them apart."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2018 - Jan. 2020
Project summary: 

Better Software Group developed software for a restaurant operation company. Working in Phyton, React, Angular, C++, and Azure, the team build a custom HR system for the client

The Reviewer
 
10,000+ Employees
 
Wrocław, Poland
Nina Sztajdel
Global HR Digital Innovations Lead, AmRest Sp. z o.o.
 
Verified
The Review
Feedback summary: 

The customized system allows the client to directly serve the needs of their over 50,0000 users. Better Software Group utilizes technology to effectively manage the projects, fixing all existing bugs and addressing inquiries of the internal team. The team is hard-working, creative, and personable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the Global HR Digital Innovations Manager for the largest independent-chain restaurant operator in Central and Eastern Europe. Our company is also expanding into Western Europe, Russia, and China. During this project with Better Software Group, I acted as the product owner from the client’s perspective.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Better Software Group?

We needed to continue development of a customized soft HR system, as out-of-the-box systems don't meet our company's expectations. Platform was already partially developed by another company, but due to tough cooperation we decided to change partner. Better Software Group was ready to continue development and took over responsibility for existing part what was the most important for us.

What were your goals for this project?

Goals:

  1. secure maintenance of already developed part of platform (developed by another company)
  2. deliver new functionalities like: job performance appraisal module, communication hub with company's intranet, applicant tracking system.
SOLUTION

How did you select this vendor?

Better Software Group was selected as a winner of formal tender process. We had 3 companies on short list chosen based on clutch reviews and other recommendations.

Deciding factors: -

  1. readiness of BSG to took over responsibility for whole system: new development and maintenance of existing part
  2. high customer focus attitude of owners (which was visible during whole project)
  3. estimations and pricing
  4. positive feedback from other customers

Describe the project and the services they provided in detail.

Project started in April 2018 after formal tender. BSG took over responsibility for maintenance of existing part of the system - they even hire more developers with specific technology stack to secure maintenance and project continuation. We, as a client, delivered basic documentation what do we expect to have at the end of project.

Based on that BSG organized workshops and analysis to prepare full documentation which could be delivered to developers to start programming work. We also had dedicated full time UX designer, to draw mock ups. BSG was responsible for Project Management, scrum and development of requested by us functionalities.

Key features which was delivered:

  • Job performance appraisal module
  • Communication hub
  • groups, chat, intranet
  • Employee Satisfaction Survey build based on own methodology
  • Applicant Tracking System
  • Technical stack: Phyton, React, Angular, C++,
  • Infrastructure: Microsoft Azure

What was the team composition?

Project Manager/Scrum Master UX Designer Tester FrontEnd Developers BackEnd Developers Architect Size of the team changed over time and was dependent on our (client) needs. Team size was always accurate to deliver new features on time (based on estimation and needs).

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Result of the project was rolled out across whole company. We have over 50k users of this system, where we cover all soft HR processes. Thanks to that we are able to use tailor made solution instead of systems from the shelf which in our case always require customization.

Cooperation with BSG was very good, that is why we decided to give them responsibility for development of next systems and functionalities. We also signed and prolong SLA contract.

How was project management arranged and how effective was it?

Most of the deadlines were met. If not it wasn't one side fault - sometimes we had changes to the changes and it affected final deadlines. Overall functionalities which were critical for business processes were always deliver on time.

If some bugs were present we had always dedicated people working even during Bank Holidays to secure process and system. BSG proposed to use their tools at the beginning of the project and we still use them: JIRA, Slack, GitHub. We also had regular Sprint Reviews planned in advance.

Part of my Team works from different countries, but we never experienced any barrier caused by language or time zone. BSG is always very flexible when it comes to meetings or unexpected calls to explain something.

What did you find most impressive about this company?

Their customer-focused mindset, open-mindedness, and flexibility set them apart. Those are definitely their strengths and I'm really glad that we have chosen them as a partner to cooperate. Previous company which we worked with should learn from them how to work with customers.

Are there any areas for improvement?

I can suggest just one thing - they should push customers more to have deep analysis before start of the project. We experienced both approaches: with documented analysis and without and even if analysis requires investment at the very begging, in total it is always much better and we are able to save time during project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile News App Dev for Broadcast Media Company

"They’re really skilled people and the quality of their service is really high."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2019 - Ongoing
Project summary: 

Better Software Group provides development resources to create newspaper and video apps for a broadcast company. They’ve created the products for iOS and Android. 

The Reviewer
 
1,001-5,000 Employees
 
Bergen, Norway
Product Manager, TV2
 
Verified
The Review
Feedback summary: 

The work from Better Software Group has been of great quality and satisfies the client. Their team is skilled in knowing when they can take the lead on work and when to ask for insight. Customers can expect a motivated, proactive team. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work at TV2, the largest commercial TV broadcast company in Norway. We have a streaming service, a news channel, the main TV2 channel, an online newspaper, and a web podcast.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Better Software Group?

In Norway, we don’t have the right skilled developers to work on projects so we needed a development partner.

SOLUTION

What was the scope of their involvement?

They’ve been involved in placing the TV2 news on Apple TV. They developed a dedicated app for that. They developed the video news app for iOS and Android. They’re also involved in making the online newspaper app, too. 

What is the team composition?

There are five developers working with us. 

How did you come to work with Better Software Group?

They had a relationship with our company before I started working with them.

What is the status of this engagement?

We started working together in January 2019 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re really skilled people and the quality of their service is really high. The news app we just released a few months ago got really good reviews. There are no bugs so our users aren’t disappointed. They deliver high-quality code and our customers are happy.

How did Better Software Group perform from a project management standpoint?

Project management is really good between our teams — we really understand each other. We have video meetings and use Slack to communicate, and we meet in the morning. They’re the best company I’ve worked with so far. We have really good communication.

What did you find most impressive about them?

They know when to do something without asking because they know the difference between what needs to be done or what they should ask to do. We have a good level of understanding for when they can go ahead or when they should contact us first.

Their approach saves us time. They’re a good fit for all of our people. They do a really good job. The people on the team are super skilled and excellent.

Are there any areas they could improve?

No, I’m really happy with them. 

Do you have any advice for potential customers?

Have good communication with them and have a predictable way to work with meetings. As long as the communication is really good, they will be an excellent partner.

5.0
Overall Score It's really smooth working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI & Dev for News Platform App

"Their attitudes, approach and level of experience were most impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - Sept. 2019
Project summary: 

Better Software Group developed the UX/UI for a news agency’s various web and mobile platforms. They’ve also worked on the coding for each platform. 

The Reviewer
 
1,000 + Employees
 
Warsaw, Poland
Strategic Consultant, News Agency
 
Verified
The Review
Feedback summary: 

The finished products from Better Software Group impressed the client with their modern, innovative deliverables. The team’s wide range of expertise and dedication to communicating efficiently make them very valuable. Customers can expect a partner willing to go the extra mile.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a strategic consultant at a news agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Better Software Group?

We were looking for a partner to develop platform applications. We wanted to launch a new version of our mobile app, web service, smart service, and HbbTV service.

SOLUTION

What was the scope of their involvement?

They developed the UX/U for all of our platforms. They collaborated with our team to engineer and write code for the platforms. They will soon be working on a proof-of-concept (POC) for another project. 

What is the team composition?

We had 1–2 full-time software developers, one QA person, one test engineer, 2 UX/UI designers, and a project manager.

How did you come to work with Better Software Group?

I found them online. We were looking for a vendor with software development skills, UX expertise, and system development capabilities. We met to explain our needs and expectations, and they presented their ideas to us. We chose to work with them based on their digital experience and portfolio. 

What is the status of this engagement?

We worked together from June – September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They delivered a completed application that we’ve all been pleased with. It’s innovative because they kept up with industry trends and introduced modern solutions. We were very happy with the collaboration.

How did Better Software Group perform from a project management standpoint?

They were prepared for every meeting and offered more than expected. All of the deadlines were met. If changes were presented to them that required extended deadlines, they communicated that and met the new timeline. We communicated through email, phone, Skype and meetings. In the first month, we had more frequent meetings, but lessened them as we communicated more through other avenues.

What did you find most impressive about them?

Their attitudes, approach and level of experience were most impressive. They thought out of the box and looked for new solutions, perspectives and methods. They were flexible to meet our needs. 

Are there any areas they could improve?

Nothing I can remember needs to be improved. 

Do you have any advice for potential customers?

If you want to do something modern and innovative which will be state-of-the-art, they are the best company. This is true from an engineering, code quality, and UX/UI perspective.

5.0
Overall Score We are very happy with our collaboration.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was delivered on time, often faster than expected.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Their quality is great in all aspects.
  • 5.0 NPS
    Willing to refer
    They are one of the best. I fully support this company.

iOS & Android Dev for IT Services Company

"They have a lot of experience in the video solution industry — it was very impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. - Sept. 2018
Project summary: 

Better Software Group created a cross-platform iOS and Android app for Smart TV. This involved UI/UX design, creating a prototype, and performing tests.

The Reviewer
 
1-10 Employees
 
Warsaw, Poland
Director of Software Dev, Computer Consultant
 
Verified
The Review
Feedback summary: 

The vendor delivered an error-free solution before the deadline. An expert team, Better Software Group had a wealth of experience in video solutions. They maintained a well-organized, transparent method of managing tasks throughout the timeline. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of software development at an IT services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Better Software Group?

I organize projects for a customer of mine. For this project, I needed a company to develop a full solution.

SOLUTION

What was the scope of their involvement?

They developed a cross-platform iOS and Android app for Smart TV using React.js. It was a single application on two different platforms.

Also, they created an end-to-end solution, including the UI/UX, prototypes, tests, and more. We had one repository, and we provided this one code for a lot of different platforms.

What is the team composition?

I worked with three full-time developers, one QA, and a part-time project manager.

How did you come to work with Better Software Group?

I was looking for a software house that specialized in video solutions, and the application was for a media company.

I found Better Software Group online, and some people recommended them as well. (Earlier I worked for a big TV station in Poland and my friends in the industry recommended them.)

How much have you invested with them?

I’ve invested $250,000 with the team.

What is the status of this engagement?

We worked together in March of 2018 until September of 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They finished the project on time, and it was fantastic. We needed to have it by October of 2018, and they delivered it in September of 2018 without any mistakes. The QA was great, and the application worked properly. 

They provided me only senior developers who had a lot of experience with video and streaming solutions. They can use specific TV language like Dash.

How did Better Software Group perform from a project management standpoint?

We had short daily meetings, a weekly meeting, and two-week sprints.
They organized the developers very well, and the communication was great. 
They used Jira to organize the project.

During the project, I could observe which tasks were in progress. Day to day, I managed my technical team because we had a lot of connection points.

What did you find most impressive about them?

They have a lot of experience in the video solution industry — it was very impressive. This application was very specific and Better Software Group knew everything that I needed.

Are there any areas they could improve?

There’s nothing I’d have them improve. Everything was great.

Do you have any advice for potential customers?

I don’t have any advice. Everything was fantastic.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered on time.
  • 5.0 Cost
    Value / within estimates
    They met the budget.
  • 5.0 Quality
    Service & deliverables
    They delivered a very good product. They have a lot of experience with video.
  • 5.0 NPS
    Willing to refer
    The cooperation was very good.

Mobile App Development for Software Company

“We had a very good experience with the Better Software Group team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. - July. 2018
Project summary: 

Better Software Group developed a mobile application companion to an online banking platform developed by their client. Their team developed the application in native iOS and Android.

The Reviewer
 
11-50 Employees
 
Torun, Poland
CEO, Commercial Software Developer
 
Verified
The Review
Feedback summary: 

The application has pleased all project stakeholders, including the third-party-client and end-users of the solution. The Better Software Group team worked effectively in their client’s methodology, delivering a high-quality solution within schedule and budget.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software company integrating different technologies for financial, insurance, and healthcare institutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Better Software Group?

In a project for one of our bank clients, we were building an electronic banking platform for them and Better Software Group was our subcontractor to handle the mobile application.

SOLUTION

What was the scope of their involvement?

They delivered us a full team that was capable of building the app and managing the project, as well as testing quality assurance. We ran the project in scrum according to our methodology, and they delivered a native iOS and Android application.

What is the team composition?

I worked with about five members of their team in total.

How did you come to work with Better Software Group?

They were recommended to us by some other companies who had worked on projects with them and been satisfied with the quality, so we decided to work with them too.

How much have you invested with them?

I think the total value of the project was around $100,000.

What is the status of this engagement?

The project ran from about March–July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We finished the project with great success, and the application is fully up and running. We had a very good experience with the Better Software Group team. There were no problems in the solution that they delivered, and our customers and their clients were all very pleased.

How did Better Software Group perform from a project management standpoint?

We ran the project in scrum, so we had a weekly review of the software and made sure everything was working correctly. They conformed to our methodology, which helped the project to be very efficient and allowed us to meet all of our project deadlines.

What did you find most impressive about them?

Their strength is that they specialize in mobile development, so they have a lot of expertise regarding mobile solutions and how to deliver on pretty much any problem you can have.

Are there any areas they could improve?

No. If I had to do the project all over again, I would absolutely choose them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android UX/UI Design for Transportation App

"...after just two hours of listening about the app, the UX designer redefined the main interface in a way I really liked."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Aug. - Sept. 2019
Project summary: 

Better Software Group revamped an existing app's UX design to match current design standards. They looked at user feedback, produced a new layout, and finally delivered high-quality screens.

The Reviewer
 
1-10 Employees
 
Warsaw, Poland
BusLive Paweł Marek
Owner, BusLive
 
Verified
The Review
Feedback summary: 

Within a week, the retention rate jumped from 40% to 55% thanks to Better Software Group's improved UX. They refined the app's main interface to the client's satisfaction, though more design updates throughout the project would've given more opportunities for feedback.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the owner of BusLive company, we produce mobile applications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Better Software Group?

We have a mobile application which needed to be redesigned to be better understood by our users and better meet the modern app style guidelines.

What were your goals for this project?

We wanted to achieve a better user retention after first installation and prepare one design that fits both android and ios platform.

SOLUTION

How did you select this vendor?

We wanted to find a company in our city to be able to meet frequently and take part in the whole process.

Describe the project in detail.

The project was small and short. We met to understand the app and users current opinions, then we designed a new layout of the app and finally we produced a couple of high quality scrrens of the app.

What was the team composition?

It was a micro project with just one UX designer. For a couple of weeks.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Users are not complaining about app interface. Retention rate in one week changed from 40% to 55%.

How effective was the workflow between your team and theirs?

We met every two days to discuss the progress and that was ok.

What did you find most impressive about this company?

On the very first meeting, after just two hours of listening about the app, the UX designer redefined the main interface in a way I really liked. That was quite impressive.

Are there any areas for improvement?

I've asked many times to have possibility to see the current state of work at the end of every workday. This requests were rather ignored and I could see the results of work only during our meetings, so I had no time to think over it. As the project was very short it reduced the number of iterations drastically.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Mobile/Web App for Personalized Video Company

" I was impressed by their expertise, and they taught me a lot about technology." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2018 - Sep. 2019
Project summary: 

Better Software Group developed a mobile app and a supportive web backend that allows celebrities to send personalized video messages to platform users on request.

The Reviewer
 
11- 50 Employees
 
Wroclaw, Poland
Magda Narczewska
CEO, Tulum Technologies
 
Verified
The Review
Feedback summary: 

The cross-platform, Flutter-based system has received positive feedback from external stakeholders. Better Software Group communicated regularly and prioritized transparency, ensuring smooth cooperation. Customers can expect a knowledgeable and deeply engaged partner

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Tulum Technologies. We operate in the video and media industries. After working with consultants on different projects, we launched our own products about two years ago.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Better Software Group?

We wanted to develop a platform that connects celebrities with their fans through personal video messages they record individually. The user seeks a celeb of their choice and books a video request (birthday, anniversary, big test). The celeb gets the request, records the video message, and sends it to the recipient through the platform. The user can then share the video on social media platforms or download it to their device.

SOLUTION

What was the scope of their involvement?

They developed a backend web app and a mobile app. We met and discussed what we wanted to do, and then they started to understand the scope and determine the MVP. After delivering the MVP to validate the product and business case, they built out the whole solution. The system is built on Flutter, which allowed them to use one code for the iOS and Android mobile app.

What is the team composition?

We worked with different amounts of people during different stages. Altogether, though, there were seven: a project manager, two backend developers, one frontend developer, two mobile developers, and a QA resource.

How did you come to work with Better Software Group?

We’d worked with them before on a different project, where they developed a platform for uploading fitness videos for fitness instructors. It was a very good experience, and they were local for us. This allowed us to meet in their office and see their faces and work process. That prior experience was the most important factor, though.  

How much have you invested with them?

We spent $250,000 on this project.

What is the status of this engagement?

We worked together from December 2018 until September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Right now, we're talking with agencies that work with influencers and celebrities. Their feedback on the app has been good, but it's not open to the public yet. We’re actually going to Lisbon to show it at a web summit, soon. The app will be live in the next month or so, as we’re in the prep stage for a successful market entry.

How did Better Software Group perform from a project management standpoint?

They provided daily updates and worked in scrum, so we had longer, biweekly sprint sessions where the developers would show us a demo version of what they’ve done. Communication was pretty much daily, through conversations and emails

I’m satisfied with their work, which was fluid, collaborative, and transparent. I knew exactly what was going on, and they informed me about every issue that arose before dealing with it immediately.

What did you find most impressive about them?

I was impressed by their expertise, and they taught me a lot about technology. I was also impressed by their speed and willingness to learn about our market. The platform is mostly for younger people, so we wanted it to be intuitive and pretty. Better Software Group dug into that and did research, providing ideas about how to make it better and more appealing and easy to use.

Are there any areas they could improve?

No, I had a good experience with them.

Do you have any advice for potential customers?

What helped us a lot in developing quickly was spending time on developing the MVP. It validated our project idea and how the project could look. In a project like ours that’s dedicated to social media users, it’s important to have your unique characteristics identified in the beginning.

5.0
Overall Score Their work, industry expertise, creativity, and communication style stand out.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The project was done on time, and every issue was addressed. Even if there were shortfalls, we made up for them later.
  • 5.0 Cost
    Value / within estimates
    The value we got for our money is exactly what we wanted.
  • 5.0 Quality
    Service & deliverables
    The product they delivered is exactly what we wanted.
  • 5.0 NPS
    Willing to refer
    I’m willing to recommend them to anyone. They are professional and easy to work with.

Dev Augmentation for BI Management Tool

"The team was focused on the project and supported us with their ideas and solutions."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2015 - Feb. 2019
Project summary: 

Better Software Group augmented the internal dev team to create a BI software. The solution would help managers make business decisions by analyzing performance changes, monitoring strategy progress, and more.

The Reviewer
 
501-1,000 Employees
 
Poland
Tomasz Dobrzański
Product Manager, Unit4 Polska
 
Verified
The Review
Feedback summary: 

The Better Software Group team helped create a reporting system that could aggregate data from different sources and provide cross-sectional analyses. They were clearly committed to accomplishing the client goals. Responsive and transparent, they meshed seamlessly with the internal team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Product Manager in R&D of Unit4 Polska. Our company has about 600 employees and we develop ERP / BI and HR systems named Teta. Please look at https://www.unit4.com/pl

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Better Software Group?

We wanted to have a BI software that would allow managers to see and analyze changes in performance, retain forecasts, and monitor progress in business strategy implementation.

What were your goals for this project?

The main goal of the project was to deliver an outstanding application that supports managers in decision-making process. End users are provided with a simple and flexible solution that enables customizing system in terms of budgeting, multi-dimensional data analysis, and forecasting (together with reporting and presenting data).

SOLUTION

How did you select this vendor?

We came across BSG several times because they are known in Wroclaw for delivering great software. We have collected few offers from previously selected companies and finally decided to go with Better Software Group as they had required skills and presented the most attractive offer.

Describe the project in detail.

Delivered application’s main goal was to focus on enhancing the decision-making process in enterprises by providing user-friendly solution. Users can access the data in a quick and simple manner.

TETA Business Intelligence meets the requirements of modern solutions that are widely used both in Poland and around the world. The application can be accessed with a use of different tools. It can be installed on user workstations, used as an Excel spreadsheet, as well as accessed through a web browser, or via e-mail.

What was the team composition?

The team consisted of 10+ people. During the project we had assigned up to 5 Software Developers, 5 Consultants, a Business Analyst, a QA Specialist, and a dedicated Sales Rep.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

One of the most important values in the delivered application was possibility of combining data from different sources and providing a detailed and accurate perspective of current situation.

Regular reporting systems seem to allow users to only investigate previously provided data without giving an option of cross-sectional analysis. Therefore, it is difficult to obtain the most valuable information that can be useful when predicting future performance.

BSG team managed to overcome this issue when developing TETA Business Intelligence solution.

How effective was the workflow between your team and theirs?

The cooperation was smooth and the communication seamless. Both sides were committed to achieve the mutual goal giving us the feeling like they were a part of our internal team.

What did you find most impressive about this company?

I think their work ethics are quite impressive. The team was focused on the project and supported us with their ideas and solutions. The cooperation was very transparent.

Are there any areas for improvement?

I don’t seem to find any. We were very satisfied with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Platform Software Dev for Fitness Enthusiasts

“They were always prepared and learned about our industry from the viewpoint of the end-user.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - May 2019
Project summary: 

Better Software Group built an online video hosting platform for a technology company. They designed layouts and integrated a payment system, improving functionality.

The Reviewer
 
11- 50 Employees
 
Poland
CEO, Tulum Technologies
 
Verified
The Review
Feedback summary: 

Better Software Group performed in-depth research to deliver a platform that content providers and potential users have responded positively to the current version. They were responsive, often returning with stronger solutions and constructive feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We're a technology company in the video industry. We consult on various video projects, and we're currently developing two projects of our own. I'm the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Better Software Group?

We want to start, manage, and grow our own initiatives. We started an online fitness platform that allowed coaches and trainers to post a variety of workout videos.

SOLUTION

What was the scope of their involvement?

After they understood what we wanted to do, they worked within a scrum methodology to build the platform. They created all the functionality and designed layouts. They came up with ways to protect the content, integrate a payment system, and set up how the streaming content would look. They've tested the product, but we're still acquiring videos before we launch.

What is the team composition?

The team was made up of two or three developers, a project manager, and a quality assurance lead.

How did you come to work with Better Software Group?

I did some online research for development companies in our area. Several people I work with referred them, and we felt we might have a positive experience with them. We started a conversation, and we decided to hire them.

How much have you invested with them?

Our cost was around $300,000 USD.

What is the status of this engagement?

The project started in the beginning of 2018, and they completed their work in May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product hasn’t gone live yet. We have shown it to content providers and instructors, and everyone who sees it gives us positive feedback. People with non-technical backgrounds feel the user experience is easy, and we feel we've achieved our key goals.

How did Better Software Group perform from a project management standpoint?

I'm very satisfied with their work. They were responsive, and they clearly did their homework. They were always prepared, and they learned about our industry from the viewpoint of the end user. Our sessions involved a lot of brainstorming, and they were able to challenge some of our ideas based upon their own research. We had short daily online meetings, and longer meetings every two weeks to go over their work and to plan next steps.

What did you find most impressive about them?

Our whole partnership was very good. Not only did they listen to us, they often came back with better solutions. Scheduling and timing were good, and the project went according to plan. Overall, I was very happy with our collaboration.

Are there any areas they could improve?

I'm happy with their work, and they provided me with everything I needed. I don't think they could have improved anything on this particular project.

Do you have any advice for potential customers?

Get to know the team you plan to work with daily. The people we worked with understood our business and fit in well with our internal group.

5.0
Overall Score They're a great partner, and I look forward to working with them again in the future.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The project ran as scheduled, and meetings went well. I always knew what was coming, and they always delivered on time.
  • 5.0 Cost
    Value / within estimates
    We agreed on the cost at the beginning, and they never went over our budget.
  • 5.0 Quality
    Service & deliverables
    The platform works as it should, and the standards are very high.
  • 5.0 NPS
    Willing to refer
    I'm eager to refer them to anybody.