What evidence can you share that demonstrates the impact of the engagement?
I get feedback all the time from people that saw our brand. From our website to ads, social media, printed brand content, and more, people have given us awesome feedback on everything. Furthermore, my colleagues and I absolutely love the brand and what they’ve done with it. We couldn’t be happier.
As far as metrics, we’re starting to get them since they’ve just started coming through our Facebook Ads and so on. It’s still very positive, and we’re definitely making traction.
How did Bellman Brand Agency perform from a project management standpoint?
They’ve been fantastic. When we called them, we basically gave them 3–4 weeks to have everything ready for us to launch. We were asking them to finish our website, tie our brand together, and clean it up, so we were on a very tight schedule.
Within a few days of the deadline, they had produced everything we wanted. They were awesome. We didn't have to make almost any changes; they understood the brief perfectly and when they sent us stuff to approve, there were very small changes. At the end of the day, they got up, got our brand and brief, understood it, and nailed it.
To communicate, we’ve only used emails.
What did you find most impressive about them?
They’re as passionate about our brand as we are, which has really resonated. They’ve been very connected to what we want to do. It hasn’t been like we’ve got a brand manager who is connected and then the rest of the team isn’t. The illustrator, copywriter, brand manager — the whole team understands what we want. There isn’t one person who isn’t in tune with what we’re trying to do. Honestly, I believe that’s the biggest reason why working with them has been a success so far.
Also, we continue to be successful because they just evolve with us, and we deeply appreciate our relationship with them. They just understand us and connect with us, so they’re great to work with. Without their expertise, we wouldn’t have come out with what we have now.
Are there any areas they could improve?
At this point, I can’t think of anything at the top of my head. We’ve had a great experience with Bellman. They’ve been awesome to work with, they’ve met our demands, and they’ve done it tenfold.
Do you have any advice for potential customers?
The biggest thing is to be very clear on what you want as a brand. Be clear on your vision and give examples. When we approached them, we gave them brands that inspired us and that we sort of wanted to be like. If you’re clear in your brief and vision and give as much detail as you can, they can produce what you’re after.