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Elevate Your Business with Perfect User Experience

4.8
3 reviews

As Creative Agency, we supercharge your company with freshest UX and design trends with web-proven technological stacks and provide truly scalable and multi-platform systems with high-availability for fin-tech and e-commerce.

 

 

 

We specialize in:

 

  • Fin-Tech Web Apps
  • Responsive Websites
  • User Experience (UX)
  • User Interfaces (UI)
  • Animated Banner Design
  • Creative Outsourcing

 

 

 

Be sure to check out some of our best shots at dribbble: https://dribbble.com/authentic-studio

 

 

 

Don't forget to follow us on facebook:

 

https://www.facebook.com/authenticstudiohk/

 

 

 

For more information go to

 

https://www.authentic-studio.com

 

 

 

Curious? Get in touch, and we will be happy to provide you with ways to improve your digital product.

 

 

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$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2010
Show all +
London, United Kingdom
headquarters
  • 41 OLD STREET
    London, LND EC1V 9AE
    United Kingdom
    +447907419817
other locations
  • 92 Granville Road, Unit 05
    Hong Kong, HCW 4/F Energy Plaza
    Hong Kong S.A.R., China
    +852 8193 0194

Portfolio

Key clients: 
J.P. Morgan Asset Management, HSBC, China Merchant Securities, Equiniti, Sky Betting & Gaming, VML, S4E, Pilkington Automotive, Admind, Joyce Gallery, SchoolTracs, Tencent, Jockey Club Hong Kong, Polskie Sklady Oponiarskie, Kruk SA, Nuu Mobile, Noetic Inc., LukFook Jewellery, Wolftech Broadcast Solutions AS
Car fleet Management System Image

Car fleet Management System

Lately, we've been working on an all-in-one platform designed to manage tires in car fleets - small to corporate. The system enables fleet managers to make data-driven decisions about fuel economy, different threads overall performance, and to access the service needs on the fly. 

Also included for the manager's convenience: 

- allocating winter/summer tires in deposits, 

- making tire replacement

…
appointments 

- scheduling other fast-fit services 

The scope of the project involved consulting, UX, and UI design plus web application development. The most challenging parts to tackle were Car Dashboard and Reports sections. We designed an intuitive tool that let managers track performance, storage needs, and monitor all types of costs. 

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Complete Visual Package for SmartRocket Image

Complete Visual Package for SmartRocket

SmartRocket asked us to help them plan a brand strategy and execute part of it that included visual identity, company stationery, gamification element of the app, building responsive web and much more... Key goal for the website was to design it so that it targets two group of clients. Homepage is addressed for the SmartRocket clients who need quick feedback about their business, namely stores, restaurants, chain shops etc...

…
while the other group includes app users who makes money by visiting above manetioned places and performing simple tasks.
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Schooltracs User Experience Redesign Image

Schooltracs User Experience Redesign

SchoolTracs is the most powerful and intuitive cloud based school management ERP (Enterprise Resource Planning) platform. As a SaaS application it offers unbeatable flexibility making it perfect choice for large scale chain of education centers as well as small tutoring, piano or ballet schools. Packed with tons of essential features gives users control over timetable planning, student databases, attendance, rescheduling

…
classes, student payments, and detailed reports and branches management. Designed primarily for desktop and tablets SchoolTracs POS or Lesson booking are crafted specially for Point of Sale terminals. The app offers white labeling options for full integration with your company.What SchoolTracs asked us to doSchoolTracs team contacted Authentic Studio Hong Kong with idea of revamping an education center management app. Their software had been used in number of places in Hong Kong but it was unscalable, required quite a few new features and total redesign of current user experience (UX). Initial workshops helped with realizing that simple UI revamp would not be enough and new plan was built where Authentic Studio Hong Kong team of designers, developers as well as user experience designers will draft an MVP and a plan for further updates. 
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Antiques Catalogue for Joyce Gallery Image

Antiques Catalogue for Joyce Gallery

Joyce Gallery specializes in the trade of ancient Chinese antiques, in particular, supreme pieces dated back prior to the Tang Dynasty (A.D. 618 - 907) such as archaic bronzes, stone sculptures, jades, gold and silver wares, glazed and unglazed potteries. They asked us to design for them a product catalogue that can be easilly turned into e-shop or auction platform. The goal was to combine “tradition and continuity” with

…
modern, responsive web design.
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Waggle Animated Logo Image

Waggle Animated Logo

WAGGLE - MOBILE APPLICATION LOGO DESIGN


From professional golfers all the way to first time or never golfers; Waggle helps its users to handle each shot, to take the stress out of deciding on the club, how to hit it, how far the hole is and where to land it on the green. All of the courses on Waggle are intensely documented down to the grain of sand with aerial photographs and are updated annually.

…
This allows the user to select precise paths based on actual views of exact shot location.
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Neptune Mobile App Image

Neptune Mobile App

We were asked to design full user experience for a Neptune brand including logo, typography, colors as well as brand guidelines. Neptune team requested a simple and intuitive app build with material design principles and using material design assets to speed up development process. Our team had only one week for completing the task and we managed to finish the project one day before the deadline.

Reviews

4.8
3 reviews
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UI/UX Design for Business Consulting Company

“They had the resources to easily scale up, even as a smaller company.”

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Dec. 2018
Project summary: 

Employing a Microsoft tech stack, Authentic Studio created a UI/UX prototype for a networking platform. They matched their work for optimal communication with an existing backend framework.

The Reviewer
 
1001-10000 Employees
 
London, United Kingdom
Naresh Ramjee
Business Architect, Equiniti
 
Verified
The Review
Feedback summary: 

Impressing the partner, the team was able to allocate resources with a diversity of wide-ranging skillsets. They exhibited a mastery of the latest design technologies in the iterative, agile development. Through a consistent and reliable meeting schedule, they met all deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a business architect that works as a consultant, looking for opportunities to implement my business solution. The automated tool is used for complaints of FCA-regulated companies. I operate in one of the IT companies under a much larger parent company. We mainly work in the finance sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Authentic Studio?

We needed to build a prototype for our FCA-regulated complaint management tool.

SOLUTION

What was the scope of their involvement?

We wanted to enhance the UI/UX of our solution using a Microsoft tech stack. At the time, we had a framework in place with certain constraints. We wanted to examine the possible arc of the project. After presenting them with what we had already, we asked them to spend time brainstorming design ideas.

This was an iterative cycle, functioning almost as agile development. They would present their work weekly for our feedback before reiterating on the project. We left room for their creativity and decision-making. As long as they could deliver a presentation layer that could communicate with our framework, we were content.

It was important to include users types in the product, integrating information in the background to legacy systems. We wanted the system to be effective and dynamic from agent to agent. That required us to enforce short timelines to best resolve and address issues.

What is the team composition?

We were liaising with two people: a lead architect and a business architect. There was a bigger team working in the background as well.  

How did you come to work with Authentic Studio?

One of my director’s colleagues came across Authentic Studio’s positive online reviews. He contacted them and fell into an instant rapport.

How much have you invested with them?

In total, we spent about £5,000 (approximately $6,600 USD).

What is the status of this engagement?

The main development work has about a six-week turnaround. Otherwise, the engagement lasted from June–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was solid and we were blown away by their abilities to use the most modern, cutting-edge technology. They have the ability to create impressive, dynamic work. Unfortunately, we had to bring someone permanent in to realize the UI/UX of the final product, but they provided us with ideas to get us to that endpoint.  

How did Authentic Studio perform from a project management standpoint?

Because it was an agile, iterative development project, we commonly shared 5–6 screens on WebEx. At the first kickoff meeting, they were able to provide estimates for time and cost. They delivered to that schedule.

What did you find most impressive about them?

They’re very engaging and possessed the bandwidth to handle our project. They had the resources to easily scale up, even as a smaller company. We knew that they could always accommodate our demands.

Are there any areas they could improve?

If they were to really expand within the region, I’d love for them to have a location in the United Kingdom. 

Do you have any advice for potential customers?

Provide them with materials like sketches or wireframes in the beginning. Along with those, offer clear metrics. That will guide them in building your project. 

4.5
Overall Score The understood requirements and deliverables when it was critical.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They produced more than we asked.
  • 5.0 Cost
    Value / within estimates
    It was definitely a high value for money.
  • 4.5 Quality
    Service & deliverables
    They emailed me immediately with any questions or queries.
  • 5.0 NPS
    Willing to refer
    I would recommend them.

Website & Thematics for Retail Intelligence Company

"They helped flesh our idea out...and then turned it into something which greatly exceeds our expectations."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. - June 2018
Project summary: 

Authentic Studio designed a website. Their goals included creating a scalable platform that could adapt its content to different locations around the globe.

The Reviewer
 
11-50 Employees
 
Hong Kong, China
Garland
CEO, Red Ocean Solutions Ltd
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the new site. Authentic Studio has an efficient, straightforward communication style. They're a detail-oriented team that keeps stakeholders updated on their progress.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am CEO for a retail information company that uses crowdsourcing/ mobile tech to quickly and effectively deliver location specific information across Asia (www.smart-rocket.com).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Authentic Studio?

Through our SmartRocket system, we attract, register, train and work ongoing with thousands of auditors across Asia. At the same time, we deliver information collected by these auditors to support decision making for some of the worlds largest brands and companies. The project was design of a website capable of meeting our communications needs across these two very different targets.

What were your goals for this project?

We needed a visually engaging website that was easy to understand to help us explain what we do to potential members for our SmartRocket communities. The website needed to be scalable, easily adapted to new geographies (languages, content) and include imagery which could provide a thematic basis for other communications channels. At the same time to give an idea to potential clients as to what we do and how we do it.

SOLUTION

How did you select this vendor?

We have worked with Authentic before and have always been very happy with their work.They were originally selected from a shortlist of 5 back when we were looking for a web design partner.

Describe the project in detail.

We provided a brief on the target markets, communications needs and general look & feel we were seeking. They did the rest.

What was the team composition?

Authentic a number of capable staff included project management, graphic design, web design and infrastructure support to help with deployment and maintenance.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Please visit https://www.smart-rocket.com/ Overall, we are very happy with the result.

How effective was the workflow between your team and theirs?

Their workflow was very efficient. They held regular but concise meetings to track progress and clarify any issues.

What did you find most impressive about this company?

A one stop shop. We had a general idea on what we wanted. They helped flesh our idea out, suggested improvements and then turned that into something which greatly exceeds our expectations, taking care of all the details along the way.

Are there any areas for improvement?

Overall, we have been and continue to be very happy.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We found it to be good value.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Rebranding & Web Development for Educational Tech Company

"Hiring them felt like expanding our team - they cared about our product as much as we did."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Aug. 2018
Project summary: 

Starting with marketing and logo design Authentic Studio assisted an educational tech company in launching their mobile app and site. This included front- and backend development and design.

The Reviewer
 
11-50 Employees
 
Hong Kong
Simon Ho
Director, SchoolTracs Ltd.
 
Verified
The Review
Feedback summary: 

The deliverables revolutionized the brand's image in the eyes of its clients, helping it become an industry leader in South Asia. The client has since expanded its business into international markets as a result of the success. The team kept everyone on the same page using Avocode and InVision.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a company that provides a software infrastructure for educational organizations, including private schools and franchise businesses that own them. We offer wide range of fully customizable products, which help school owners and managers take complete control over timetable planning, student databases, attendance, rescheduling classes, student payments, and detailed reports to assist with their managerial duties.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Authentic Studio?

We needed a company with a modern approach to user experience since our legacy system had rather outdated user interface plus the brand needed a revamp too. Our solutions where a bit out of date - we need to migrate to the cloud and change architecture to SaaS. We also lacked a mobile app to facilitate communications with parents.

We've started small, with branding. The results kept us coming back for more, and in the end, we outsourced pretty much all the design, and front-end development works to Authentic Studio. We also used their expertise for market analysis, competitors check and SEO, plus we used their consulting services for data migration and architectural choices.

What were your goals for this project?

We wanted a fresh new look for our SchoolTracs brand and a reliable partner to carry our product to the next level. Most of the established agencies in Hong Kong provided either obsolete or overprices solutions.

SOLUTION

How did you select this vendor?

We have selected them mainly on the offer they prepared and few conference calls we had. We'd put all proposals and reports we'd received on the table and their stood out not only because of the printed layout but also the content quality. It wasn't some just another generic proposal. We felt that actual people with knowledge and skills took the time to analyze our case - surprisingly free of charge at this stage, which is rather uncommon approach in Hong Kong.

Describe the project and the services they provided in detail.

They seemed to use all of the available pro tools. The feedback and presentation were well prepared, swift and semi-functional so we could actually discuss future user experience; all mockups and prototypes were presented in InVision, bugs were reported via Bugherd and the communication took place primarily on Slack. They kept the process structured and organized. A clear set of steps always followed a presentation or a feedback session.

This workflow worked for pretty much all of the services they provided:

  • Logo Design
  • Responsive Website Design
  • IT Consulting
  • Front-End Development
  • Back-End integration
  • Deployment
  • Copywriting
  • Mobile App Design

They also had leaders that were actively working on the project, so no one had to bother with 'empty' project manager roles.

What was the team composition?

They had an efficient structure, two people to lead the team. One was responsive for UX and the product look and feel while the other one handled technical details. Leaders dealt with 90% of the conversations; only 10% of the issues were discussed between specialists but always with leaders present, so everyone was on track. Their team totaled to 7 people at the busiest period.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It changed the way our clients looked at our product, which helped us to become market leader in Southern Asia and enable us to think about expanding our business to other International markets. Refreshed brand, new website and precise plan SEO helped us acquire quite a few new customers over last year.

How was project management arranged and how effective was it?

As mentioned, Authentic Studio have been always presenting everything using prototypes or mockups so we were always on the same page and we did not waste time on emails and pointless notes. We even adopted some of their managerial flow and tools to our team, this meaning using Avocode or inVision, for instance.

What did you find most impressive about this company?

Blazing fast response and accurate and fresh ideas. Hiring them felt like expanding our team - they cared about our product as much as we did.

Are there any areas for improvement?

The scheduled was tight, so they did missed flew deadlines by day or two. We knew that before though, and the result was always outstanding, so we forgave them every time.

5.0
Overall Score Excellent service, great work ethic and high working standard!
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were few bumps on the road but it was long journey and they always let us know in advance.
  • 5.0 Cost
    Value / within estimates
    They were simply cheaper than most of the A-grade offers we compared them to.
  • 5.0 Quality
    Service & deliverables
    We like it from the very fist mockup but more importantly our clients love it.
  • 5.0 NPS
    Willing to refer
    They are trustworthy and they will care about your product like if it was their own.