What evidence can you share that demonstrates the impact of the engagement?
Design hinges on communicating and expressing what you want to achieve, and we’ve built a trust with Aubergine that allows us to do that. We wanted to use abstract shapes poetically to describe all kinds of emotions, and Aubergine fully grasped this. They have tremendous social intelligence, which helps them understand our thoughts, ideas, and feelings.
How did Aubergine Solutions perform from a project management standpoint?
They’re transparent and professional. We receive all sorts of metrics about what they’re doing on a constant basis, including hours breakdowns between senior, medium, and junior resources. We have daily meetings to discuss project specifics and any challenges they’re facing. If a particular task is going to extra time to complete, they always make us aware.
What did you find most impressive about them?
They reach out and relate to us, which allowed them to absorb our ideas about how we wanted to design the product. We were looking for a completely original design, and they were great in helping us develop it. However, they didn’t do exactly what we wanted. Instead, they challenged us and experimented, which made them a true part of our team.
I love the technologies they use, including Elastic Search, and they’re constantly progressing to new ones. This ability to stay hungry and continue innovating makes them a valuable long-term partner. Finally, their CTO has shown a desire to learn and be inspired by things happening all over the world.
Are there any areas they could improve?
They’re going to need to continue to find the correct people to keep their quality up. This may be difficult, with their being a little south of the IT center in Ahmedabad, so they ought to open a second base somewhere with more IT leads.
As they grow, they need to ensure they’re putting quality above quantity. This is their hallmark now, but they might lose it if they grow too fast.
Do you have any advice for future clients of theirs?
Clients shouldn’t hesitate to contact Aubergine and communicate new ideas. Though it can be intimidating to work with a company that’s far away, it’s important to not hold back a second or third agenda.
Aubergine Solutions Pvt. Ltd.'s work has contributed to an increase in users, sales, and activity on the site. Their communication skills are outstanding and they take thorough notes during meetings. The team takes time to get a full understanding of the client and needs.