Atwix

BACKGROUND

Please describe your company and your position there.

I’m the project manager of a leading provider of assessments for IT professionals around the world. We provide premium certification practice tests and assessments for IT professionals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atwix, and what were your goals?

I’m the project manager of a technology training company. We sell training courses to get official certifications in any specific technology matter. Our partnership with Atwix started with the goal of improving the code quality and performance of our website which was being quite outdated with a poor user experience.

Our expectations are that by the middle of the year, the user experience is improved and our site performance is faster.

SOLUTION

How did you select Atwix and what were the deciding factors?

After several years working with different partners with the aims of improving our website with no success, we found Atwix to have qualified people to work with our site framework and with an audit they did for us, they were able to identify and offer solutions to all the challenges we had been facing during the years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our relationship started with an audit on our site made by Atwix team. The results of that audit was a comprehensive and detailed report which identified all our site risks and gaps needed to be resolved in order to achieve our performance goals. The details of the report and the solutions given were key to select this company to work in our project.

How many people from the vendor's team worked with you, and what were their positions?

A project manager is our main point of contact but there are several people working behind the scenes, including a technical lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The performance of our site has improved a little bit but the work is still in progress and we have big expectations for the coming months.

Describe their project management style, including communication tools and timelines.

Communication is fluent with the PM who communicates and spreads the message to the rest of the team. Our communication is made through Teams, mainly, with several face to face meetings happening on a regular basis.

What did you find most impressive or unique about this company?

We are impressed with their experience and the quality of their work.

Are there any areas for improvement?

Updated information on work estimations and expectations of the work done would be appreciated.