What evidence can you share that demonstrates the impact of the engagement?
Analytics wise, I know we saw a digital engagement increase of over 100% on our LinkedIn page, and other pages have had similar success. They’ve also gotten us to number one on PPC, as well as hitting the first page for some of our targeted keywords and the second page for most of the others. I’m pleased with the results we’ve seen so far, and I’m hopeful that we’ll be on the first page for almost all of our keywords by the end of the summer.
We’ve also seen a direct increase in caller volume to our sales team, which is coming primarily from the work that they put into our online presence. Because of that, there have been some small jobs converted and some bigger ones in the works, which has made the investment more than worthwhile.
How did Atrium Digital perform from a project management standpoint?
They have done an excellent job of meeting all of the deadlines we provide to them and tracking their progress online so that we can see how things are doing. We have quarterly reviews with them to make sure we all have the same priorities as we move forward which are very thorough. In general, their level of attention to detail is excellent and has helped us to learn how their processes work while on the job.
What did you find most impressive about them?
The consistent contact from there team is definitely one of the best parts of working with them. I’ve worked with a lot of other companies in the past and you don’t typically have the owner calling you every month to check in, make sure everything is going properly, and ask if there’s anything they could be doing better. It really demonstrates how much they care about our business.
Are there any areas they could improve?
I can’t think of anything that I wish they did differently. Everything they’ve provided for us has worked really well.
Do you have any advice for potential customers?
Just be open to taking their advice and listening to what they’ve told you. They really are experts in their field and have perspectives from a lot of different industries to share that you can learn a lot from.