Nearshore Company

Arkano is a solution provider for enterprises that uses technology for digital transformation. With offices in Uruguay, Chile, Perú, Argentina, Paraguay and USA, Arkano grows daily having more than a 100 collaborators and delivering over 300 projects to a wide range of clients worldwide.

Our 4 most important industries are Retail, Pharma, Manufacture & Resources and Finance. Within these industries we continue to grow in a human way, meaning WE ARE NOT ROBOTS, we don't know everything but we sure love to learn. We want our clients to be succesful, using top notch technology and solutions to grow in their business.

We have been recognized as Microsoft Partner of the Year 2011, 2013, 2014, 2016, 2017, 2018 and 2019.

 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2006
Show all +
Montevideo, Uruguay
headquarters
other locations

Focus

Service lines
  • Web Development
  • Custom Software Development
  • UX/UI Design
Client focus
  • Midmarket ($10M - $1B)
  • Small business (<$10M)
Industry focus
  • Financial services
  • Information technology
  • Retail
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Application platform
Animation Focus
Production Services
Media Buying

Portfolio

Key clients: 

Claro, Sura, DirecTV, Minsur, Scotiabank, Ternium, BBVA, Microsoft, etc.

Collahuasi - Data & AI for Efficient Budget Management Image

Collahuasi - Data & AI for Efficient Budget Management

Collahuasi, one of the biggest mining Enterprise dedicated to the extraction and production of copper, presented the difficult task of analyzing data, indicators and values that represented the financial situation of the Information Technology Management.

Minsur - Increasing sustainability with Microsoft Image

Minsur - Increasing sustainability with Microsoft

Minsur approached Arkano in a search of improving the foam detection process. After some exploratory and explanatory meetings, the Arkano team concluded that the best option was to automate the process through video analytics.

Pronto! Intelligence applied to ServiceDesk Image

Pronto! Intelligence applied to ServiceDesk

Arkano partnered up with Pronto! 10 years ago, so there was a build-in trust when the company presented a problem with customer service in which Arkano brought a top-notch solution using Microsoft tools such as, Microsoft BotFramework, LUIS, SpellCheck, Q&A Maker and Azure.

Minvu - Analysis Power BI Image

Minvu - Analysis Power BI

Minvu required the integration of different data sources for the analysis of its suppliers. Prior to this solution, they could not know in a standardized and consistent way the status of construction companies, consultants or reviewers working with Minvu. For this, Microsoft SQL Server Integration Services was used in the integration, cleaning and transformation of data from different sources to finally store them in a SQL

Server database.

Reviews

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SaaS Dev for Computer Networking Company

"Their expertise and ability to use multiple tools and technologies to meet our goals is impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

Arkano Software developed an MVP for a solution geared to analyze faces and engagement levels. Before moving into their current stage, they incorporated it into a SaaS and completed the development phase. 

The Reviewer
 
51-200 Employees
 
Dallas, Texas
Bob Foster
President & Founder, GlobalNow Inc
 
Not verified
The Review
Feedback summary: 

The work from Arkano Software in the first stage of the project enabled the business to gather enough capital to begin the second stage. Their team demonstrates great project management skills and technical expertise. Their recommendations and communication styles have been appreciated. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

President and Founder, GlobalNow Inc. GlobalNow is a provider of reliable global individuals and resource teams that solve business problems. Our NearShore subsidiaries and global resource network allows us to address the following critical requirements:

  • Ability to supply high quality talent as needed on a short term and long term basis
  • Ability to manage resources in a fashion that ensures successful project delivery
  • Ability to efficiently cross borders (culture and geographic) when appropriate
  • We provide great talent from the areas of software development, functional software testing, QA automation, and software penetration testing.
OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Arkano Software?

We hired Arkano to develop a solution that allowed to measure in real time the level of engagement of groups of people in front of a video conference.

What were your goals for this project?

In the first stage the goal was to develop the MVP and the functioning at backend level of the machine learning model with TensorFlow. In the second stage, we needed to implement the solution as SaaS, from product subscription to monetization of API consumption.

SOLUTION

How did you select this vendor?

Because of Arkano's experience in the development of diverse technologies, particulary TensorFlow,Video Analytics, Machine Learning and Azure platform.

Describe the project and the services they provided in detail.

First it was developed a MVP to determine the level of engagement of the participants during a video conference that allowed to analize the faces of the people in each frame.

Considering the micro facial expressions with a model trained in TensorFlow,determining in this way: happiness probability, anger, fear, among other feelings. The solution can be visualize through a website that allows to see the results almost in real time (with a delay of 1 to 2 seconds).

Then, the solution was taken to a Software as Service (SaaS) model, so that clients can subscribe to the API, send the video frames from their own systems and have the result of each analysis.

This stage includes the integration with other Azure services like API Management for subscription management, PayPal for collection and Dynamics for CRM.

What was the team composition?

A technical leader, an UI/UX Desgner and a PM from our side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

With the development of the first stage, we were able to demonstrate the potential of the product to different investors, gathering through them the capital necessary to execute the second stage (currently underway).

How was project management arranged and how effective was it?

The management has been excellent, there have only been some delays when it has been necessary to clarify some objectives and requirements. The communication has been fluid, receptive from both sides and we have fully relied on Arkano's technological recommendations, whcich has favored the proper functioning of the entire project.

What did you find most impressive about this company?

Their expertise and ability to use multiple tools and technologies to meet our goals is impressive. 

Are there any areas for improvement?

Some aspects of the second stage could have been considered and developed during the first stage,this would have optimized some processes.

5.0
Overall Score Thank you for helping us realize this project.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    No complaints
  • 5.0 Cost
    Value / within estimates
    According to the delivered
  • 5.0 Quality
    Service & deliverables
    They were paying attention to every detail.
  • 5.0 NPS
    Willing to refer
    Without a doubt

Multiple Dev Projects for Mobile & Web Development Company

"[T]hey're more than providers. They're my partners."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2017 - Ongoing
Project summary: 

Arkano Software has developed the frontend of several web apps. They mainly use .NET, Microsoft Bot Framework, and Power BI.

The Reviewer
 
1-10 Employees
 
Montevideo, Uruguay
Owner, Web & Mobile Company
 
Verified
The Review
Feedback summary: 

Because of their extensive resources and deep Microsoft experience, Arkano Software equips the company to pursue large, lucrative projects. The team dedicates genuine time and effort to maintaining a productive relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I own a small development company that mainly serves clients in the U.S., Canada, and England. We specialize in web and mobile development. I have been working with Arkano for years now.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arkano Software?

We had several projects with them this year. I work almost permanently with their team. We have worked together in several projects, including the frontend development of web apps.

SOLUTION

What was the scope of their involvement?

On the frontend, we work with Angular. For the chat box we use Microsoft Bot Framework and .NET. We use Power BI for analytics.

What is the team composition?

We have someone working full-time. Depending of the project, we add more people. On average, we have maybe one-and-a-half people.

How did you come to work with Arkano software?

They've been on the market for about 10 years, and I've known them since the beginning. Since I knew their work, I just called them and we started working.

How much have you invested in them?

From the beginning of this year until now, I've spent between $40,000 and $50,000.

What is the status of this engagement?

The first time I worked with them was about five years ago at another company. They started collaborating with my company in September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The main advantage of working with them is that they're a lot larger than my company. That allows me to take projects that I otherwise wouldn’t be able to take.

How did Arkano Software perform from a project management standpoint?

Generally, they augment my staff and I manage the projects myself. But we've worked with their project managers before, and they were good. They always deliver on time, but that's not how we work with them.

What did you find most impressive about them?

They're personable. To me, they're more than providers. They're my partners. They have always understood that relationship and supported me a lot. Plus, I trust their Microsoft expertise. 

Are there any areas they could improve?

They could improve their sales approach. I take care of sales myself, so that doesn't have a negative impact on my projects. However, they could sell their projects better. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer