AR++

BACKGROUND

Please describe your company and your position there.

I am the Product Owner of the Product

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire AR++, and what were your goals?

Development of the app for the network of clinics.

SOLUTION

How did you select this vendor and what were the deciding factors?

From the search.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The mobile app development process included the following steps:

1. Ideation or concept creation
2. User experience (UX) and user interface (UI) design
3. Front-end development
4. Back-end development
5. Quality assurance (QA) testing
6. App store submission and launch
7. App maintenance and updates

Here are the key deliverables:

1. A functioning mobile app that meets the user’s needs and expectations
2. A well-designed UX/UI
3. A robust and scalable back-end infrastructure
4. Quality assurance testing reports
5. Documentation

The technologies used in mobile app development:

1. Native mobile development frameworks (Swift for iOS app and Java for Android app)
2. QA testing tool (Selenium)
3. App store submission services (Apple Store and Google Play)
4. Mobile app analytics tool (Google Analytics)

How many resources from the vendor's team worked with you, and what were their positions?

We had a total of five resources from the vendor's team working with us. Their positions were as follows:

• 1 Project Manager
• 2 Mobile app developers (iOS, Android)
• 1 UI/UX designer
• 1 QA tester

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the new app we recorded increase in the following categories:

• Number of downloads
• Number of active users
• Retention rate
• Engagement

Describe their project management style, including communication tools and timeliness.

This company's project management style is very organized and they use a variety of communication tools to ensure that everyone is aware of the workflow (Zoom, Google Meet, Trello). They are timely in their responses and deliverables.

What did you find most impressive or unique about this company?

We were impressed by the company's ability to provide a complete solution for their clients, from start to finish. They have a great team of experienced professionals who are able to take on any challenge and deliver exceptional results. In addition, we really appreciated the personal touch that they bring to each project. It is clear that they care about their clients and want to ensure that we are completely satisfied. We would definitely recommend AR++ to anyone looking for a top-notch web development company.

Are there any areas for improvement or something they could have done differently?

Yes, there are always areas for improvement. I think they could have done a better job of setting expectations. But the rest was fine. Overall, I think they did a great job and I'm really happy with the results.