What evidence can you share that demonstrates the impact of the engagement?
We’re still in the early stages since the app launched in the summer of 2019. At this point, we have a little more than 1,000 downloads, which has allowed us to get enough data points to do additional analysis of our target groups.
App Growth Network has helped with each step of that process. Now, they’re providing feedback based on those insights to improve the app. So far, they’ve suggested incorporating a backend server into our operation, so we have the ability to engage more with customers and collect in-app reviews.
I’m quite satisfied with what they’ve accomplished. It’s an interactive process, so I’m looking forward to working through this with them. They’ve met all our goals so far.
How did App Growth Network perform from a project management standpoint?
Their team was creative, friendly, and helpful. We had a few technical challenges with starting the Facebook ads, but they definitely met the extended deadlines I gave them for that.
Our teams collaborate through Asana, and they’ve been responsive to video teleconferences and email as well. Their communication has been impressive. They’re honest, upfront, accurate, and timely in their engagements with us.
What did you find most impressive about them?
They brought enthusiasm to the development. I appreciated that. They put in the effort to understand exactly what we wanted and what the solution was supposed to accomplish. I felt like they cared about our team.
Are there any areas they could improve?
They could provide more of their own ideas proactively. However, I’m pretty happy with everything they’ve produced.
Do you have any advice for potential customers?
Have as much communication with them as possible. They’re very responsive and happy to jump on teleconferences or email chains. Their team adapted well to our communication limitations, including time zone differences.