What evidence can you share that demonstrates the impact of the engagement?
We’re still in development, so there are no clear KPIs yet. We're extremely pleased with the quality of the work, their speed, and their communicativeness. They’re super reactive and push to eliminate bugs early. They make changes based on our feedback.
How did App & Flow perform from a project management standpoint?
The CEO/project manager is an incredible communicator. He understands our issues and is good at problem solving. We communicate by phone, email, or in person and they address our questions quickly via GitHub. They’re very easy to do business with.
They aligned with our schedule and we meet every other week. They’re flexible, know our expectations, and deliver high-quality work.
What did you find most impressive about them?
Communication and ownership of the product have been strong since the beginning. They provide great recommendations and feedback and are willing to lead parts of the project. They can interact with the designer and give directions without our intervention and are extremely professional.
Are there any areas they could improve?
We’ve had a really good experience and there’s very little we’d improve. As they grow, their capacity becomes more flexible, but we would still like more bandwidth to accelerate some of the components of the product.
Do you have any advice for potential customers?
Take advantage of their communication style and their openness. Share your expectations and ask questions. They’re very good at understanding your perspective and handling your issues. They will provide a clear agenda and make you feel comfortable.