ambiscale (formerly Cut2Code)

BACKGROUND

Please describe your company and position.

I am the CEO of Insightland

Describe what your company does in a single sentence.

We will take you to the AI-powered future of decision-making. We offer complex analytical services like data-driven strategies, enterprise data management, data engineering, and SEO solutions for our clients. "We operate by the rule: Everyone has data, we have insights."

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ambiscale (formerly Cut2Code) to accomplish?

• We were looking for a great web development partner to create new websites and an e-Commerce site for Insight Academy, our online courses.

SOLUTION

How did you find ambiscale (formerly Cut2Code)?

Referral

Why did you select ambiscale (formerly Cut2Code) over others?

Referred to me

How many teammates from ambiscale (formerly Cut2Code) were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Quality and security were important for us, and ambiscale could guarantee both. We were assigned a team composed of seven specialists, including a senior web developer, a web designer, and a cyber security expert.

RESULTS & FEEDBACK

What's the status of this engagement?

The team keeps us informed and responds quickly to our requests. They are open to our ideas and propose the best solution for us. Before important milestones, we have weekly meetings with a project manager. ambiscale is always transparent and open in communication.

How did your relationship with your partner evolve?

As our company grew, further needs arose, and they started providing cyber security services for us and developed other websites and landing pages, including an E-Commerce site for online Data Science courses. Now we are working on our completely new WordPress website.

In what ways can they improve?

We’ve worked with the company since 2020. Whether we are developing a website, improving cyber security, or creating an e-Commerce platform, we are 100% happy with the skills, quality of work, and communication they provide.

What advice do you have for clients with similar needs to yours?

We recommend ambiscale (formerly Cut2Code), it’s a great partner in helping your business grow in the digital world.

What was your primary form of communication with ambiscale (formerly Cut2Code)?

• In-Person Meeting
• Virtual Meeting

UPDATED REVIEW

This review was published on March 27, 2021.

Katarzyna Iwanich
CEO, InsightlandIT Services

Wroclaw, Poland

1-10 Employees

Jan 2020 - Feb 2020

Less than $10,000

Verified

Project summary
ambiscale (formerly Cut2Code) handled the WordPress web development of an SEO company. Ultimately, the client wanted an easily translatable design into a functional code and a simple and editable backend with little HTML use.

Feedback summary
ambiscale's (formerly Cut2Code's) contributions allowed the client to experience an increased query growth and site traffic. End-users have expressed their approval of the new website. The team used modern project management tools for an efficient workflow. Their communication and dedication were impressive.
BACKGROUND

Please describe your company and your position there.

I'm the CEO of Insightland. It's a female-founded company that helps clients achieve SEO results based on our data-driven approach.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cut2Code, and what were your goals?

After a few unsuccessful cooperation with other agencies, we were looking for a great web development partner. When we shared our project with C2C, we hoped they would run efficient communication and ask the right questions to get the site done.

Before committing to development, one of our goals was to make sure that our design is easily translatable into functional code. We also wanted to find out about the limitations of our concept. We cared for as many areas of the site to be editable from the backend, with little or no HTML use.

SOLUTION

How did you select Cut2Code and what were the deciding factors?

Our friend recommended Cut2Code to us. Nevertheless, at that time we were already talking to three other agencies with whom we advanced in the discussions. Having contacted C2C, we realized that their team is willing to handle the project sooner than others. It was within their technical realm of expertise. They also made assumptions about the design elements we weren't entirely sure of.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

C2C was tasked with building the entire site based on a set of pre-defined requirements. Since we weren't sure about the direction the future website development will take, we were hoping to hear their thoughts and recommendations on the plugins as well as ways to handle maintenance properly and secure high-performance regardless of the content added.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned a team composed of five specialists. From C2C part, it was a business developer, a project manager, a senior developer, a quality assurance and a UX consultant who cross-checked our design and helped us tune this up in line with WordPress assumptions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have experienced growth in queries and increased website traffic. We've heard a lot of good words on how well and fast our website works.

Describe their project management style, including communication tools and timelines.

In the project, we used a mix of Zoom meetings, Asana task management and in-face meetings before the kick-off.

What did you find most impressive or unique about this company?

I found their level of communication and the frequency of updates impressive. They were not hesitant to address challenges and look for solutions. They were also helpful at the stage of content addition.

Are there any areas for improvement or something they could have done differently?

Sometimes their attention to detail added up a little bit of communication to the workflow we were having. The end results were entirely worth it though.
STAR RATINGS
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Brand24

Describe what your company does in a single sentence.

We're an online monitoring SaaS tool

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cut2Code to accomplish?

• Website development and maintainance
• Improving website performance

SOLUTION

How did you find Cut2Code?

Referral

Why did you select Cut2Code over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Cut2Code were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They conduct regular status meetings to discuss our websites' ongoing maintenance and development. From routine updates through landing pages to more complex development work, they handle it with precision and expertise.

One key deliverable of their service is the timely and proficient execution of website updates and enhancements. Cut2Code understands our requirements and delivers solutions that align with our goals.

They often propose innovative ideas and suggestions to improve our online presence further. Their work helps us realize our marketing projects faster.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cut2Code's prompt communication underscored its dedication to fostering transparent and effective dialogue. The team updated us on all the needed information and responded quickly to our requests. We observe new functions and implementations every week. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management methodology is comprehensive and meticulously organized, and they demonstrate a remarkable capacity to evolve alongside changing requirements. They adeptly modify projects to meet shifting needs. They set realistic expectations and keep their promises. This combination of understanding, flexibility, and adaptability guarantees timely delivery and seamless alignment with project objectives.

What was your primary form of communication with Cut2Code?

Virtual Meeting

What did you find most impressive or unique about this company?

What sets them apart from other service providers in the IT industry is their unwavering commitment to quality and proactive approach to client service. From the outset, it was evident that Cut2Code is more than just a vendor; they are a trusted partner.

Are there any areas for improvement or something Cut2Code could have done differently?

We are thoroughly content with their services and find no room for improvement.

BACKGROUND

Please describe your company and position.

I am the Senior Digital Marketing and Innovation Specialist of Żabka Polska sp. z o.o.

Describe what your company does in a single sentence.

Żabka Group is the ultimate convenience ecosystem that aims to make people’s lives easier. We accompany consumers at every moment of the day, freeing up their time through the possibility of convenient grocery shopping, have a hot meal on the go, send a package, withdraw cash or take advantage of a dietary catering with delivery. We are one of the most recognizable brands in Poland, with over 3 million customers using our services daily.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cut2Code to accomplish?

• Migrating the website from Symphony to WordPress, which includes: organizing the information architecture, migration from AWS to GCP, and increasing the website performance
• Website redesign
• Enhancing site security and increasing resistance to attacks

SOLUTION

How did you find Cut2Code?

tender

Why did you select Cut2Code over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Their project management, employing an Agile approach, was highly responsive to our needs. We started with workshops and stakeholder meetings, then created mockups and designs. Then, the team took care of developing the website and server configuration. Each step was tailored to address specific aspects of the project's requirements from the initial research phase to the final development phase.

They began with a strong research foundation, utilizing quantitative and qualitative tools. This approach ensured they understood the current market trends and user behaviors, which is crucial for informed decision-making throughout our project lifecycle. By creating wireframes and advancing to actual design work, they demonstrated an organized and thoughtful approach to the site's visual and functional aspects, ensuring a cohesive user experience. 
The development phase showcased their technical prowess and attention to detail. From turning designs into a functioning digital entity to setting up a modular CMS on WordPress for easy content management, they focused on scalability and future growth. 
Their choice of server management on GCP and integration with Synerise, Snowflake, and Salesforce indicates a strong emphasis on performance, reliability, and enhanced user data management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Firstly, Cut2Code's swift response to communications demonstrated a strong commitment to maintaining an open and efficient line of dialogue. Secondly, the approach to status updates was adaptively managed, with weekly updates initially, then increasing to twice a week before the official website went live. The developed website is stable and allows for flexible content management, which is highly important to us.

 Describe their project management. Did they deliver items on time? How did they respond to your needs?

Despite numerous stakeholders on our side, the Cut2Code demonstrated remarkable understanding and flexibility. Their project management approach is comprehensive, meticulously organized, and executed with precision, which results in on-time delivery and an adaptable alignment with the project's requirements.

What was your primary form of communication with Cut2Code?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their project management and web development approach is well-planned and executed with attention to detail, indicating a likely on-time delivery and a responsive alignment with project needs. The result was an efficient content management system that streamlined updating information and provided a clear structure and navigation. We are happy about their thoughtful and consistent attitude, which includes additional services like SEO, analytics, and DevOps.

Are there any areas for improvement or something Cut2Code could have done differently?

We were 100% satisfied with Cut2Code's services and do not see any areas where they could improve.

BACKGROUND

Please describe your company and position.

I am the Co-founder of Nethero

Describe what your company does in a single sentence.

We design UX/UI products having in mind the business effect behind it. Our primary focus at Nethero is to provide robust and high-end UX experience for businesses and individuals alike. We understand the critical role that connectivity plays in today's world, and we strive to empower our clients with reliable and efficient UX design solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cut2Code to accomplish?

• The main challenge we were trying to address with Cut2Code was efficiently and accurately translating our web design projects into functional code.
• As a web design company, we wanted to ensure that the designs we created could be seamlessly transformed into fully functional websites, without compromising on the design elements or user experience.
• Cut2Code offered a solution to bridge the gap between design and development by providing high-quality code execution based on our design specifications.

SOLUTION

How did you find Cut2Code?

• Online Search
• Referral

Why did you select Cut2Code over others?

• High ratings
• Good value for cost
• Referred to me
• Pixel-perfect coding

How many teammates from Cut2Code were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cut2Code's involvement in our projects was crucial for transforming our web design concepts into functional websites. They were responsible for converting our design files, such as PSD or Sketch files, into high-quality HTML, CSS, and JavaScript code. 

Their team ensured that the code was optimized for performance and responsiveness across different devices and browsers. Additionally, they integrated any necessary backend functionalities and collaborated with our team to ensure seamless implementation of design elements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The deliverables from Cut2Code have consistently met our expectations in terms of code quality, adherence to design specifications, and responsiveness across various devices and platforms. Their attention to detail and commitment to delivering pixel-perfect code has received positive feedback from our clients, who appreciate the seamless transition from design to development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project managers effectively communicated with our team, ensuring a clear understanding of project requirements and timelines. They demonstrated strong organizational skills, providing regular progress updates and accommodating any necessary adjustments throughout the development process.

What was your primary form of communication with Cut2Code?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive aspects of Cut2Code is their ability to deliver high-quality code consistently. Their attention to detail, precision, and commitment to pixel-perfect execution was remarkable. They have shown great expertise in understanding and implementing complex design elements, resulting in visually stunning and functional websites.

Are there any areas for improvement or something Cut2Code could have done differently?

We have been satisfied with the services provided by Cut2Code and there were no significant areas that required improvement.

BACKGROUND

Introduce your business and what you do there.             

I’m a digital director at a communications agency based between Montreal and Paris.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Cut2Code?

We have our own team of developers, but sometimes, like many agencies, we have projects that require bigger teams.

SOLUTION

What was the scope of their involvement?

We work with Cut2Code mainly for WordPress-based web development projects. They’ve been involved in several projects.

The last project we worked on with Cut2Code was creating a WordPress website with advanced animations.

What was the team composition? 

We mainly work with one project manager, a team lead, and multiple developers. Usually, there are 1–3 Cut2Code teammates per project.

How did you come to work with Cut2Code?

We did some research on Google, trying to find the best WordPress developers in the world; we decided to work with a Polish company for language purposes. We interviewed multiple agencies and selected Cut2Code for the first project. When this went well, we decided to continue the collaboration.

How much have you invested in them?

We’ve spent approximately $100,000.

What is the status of this engagement? 

We started working with them at the beginning of 2022, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Cut2Code helped build a simple website with very nice animations that received multiple awards and honors. 

They deliver, and they’re perfectionists. They understand the quality we must provide and always meet our expectations. 

How did Cut2Code perform from a project management standpoint?

Their project management is very good. Cut2Code always provides a quick turnaround time, and they’re very reactive; whenever we have any issue, they’re very understanding and offer multiple solutions. 

We use a Slack channel to communicate and Notion, Figma, and Google Docs as project management tools.

What did you find most impressive about them? 

They’re very reliable. 

Are there any areas they could improve?

Cut2Code has occasionally taken on projects beyond their capacity, but we’ve already tackled this issue with them.

Do you have any advice for potential customers?

Make sure that the quality of your designs and brief are good. Also, have very concrete communications with them if you want to get the best results.

BACKGROUND

Please describe your company and position.

I am the CEO of a gaming website

Describe what your company does in a single sentence.

We are currently one of the most popular sites about video games. We are regularly visited by 2 million unique users who appreciate our daily publications - from the latest news from the world of games to reviews and articles, to extensive and completely free game guides.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cut2Code to accomplish?

• Development of the website including both the front-end and back-end development in WordPress

SOLUTION

How did you find Cut2Code?

• Online Search
• Clutch Site

Why did you select Cut2Code over others?

• High ratings
• Good value for cost
• Other

What was the size of Cut2Code’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cut2Code was responsible for the development of the website, including both the front-end and back-end development in WordPress. We aimed for perfectly matching requirements such as the high SpeedPges results, the ability to use even basic keyboard shortcuts will be an asset (CTRL+B above all), quick addition: YouTube (embed, e.g., from a link), schedule publication (important in the context of embargoes) or warn against too long a paragraph.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 10,000 unique users in three months

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cut2Code performed well and kept us informed of progress and addressing any issues that arose in a timely manner.

What was your primary form of communication with Cut2Code?

• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical expertise and ability to meet our deadline in a very tight timeline were most impressive.

Are there any areas for improvement or something Cut2Code could have done differently?

There were no major areas of improvement needed.

BACKGROUND

Please describe your company and your position there.

Hashiona is a unique platform that caters to individuals dealing with Hashimoto's disease. Our focus is on providing non-pharmacological methods to alleviate symptoms. We offer a specially crafted diet, a smart tracking system for triggers, and an interactive educational program to aid users in their journey toward managing their condition.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cut2Code, and what were your goals?

Cut2Code was brought on to provide maintenance services for Hashiona and help improve the functionality and usability of our website. By applying their expertise in web development, Cut2Code aimed to lift Hashiona up and create a more effective online presence.

Through their efforts, they aimed to enhance the user experience, streamline the website's interface, and ultimately help Hashiona serve our users better.

SOLUTION

How did you select this vendor and what were the deciding factors?

We felt confident that they had the necessary skills and resources to effectively address our needs. Based on those factors we knew they were going to be a good fit for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As a part of the maintenance service, we have incorporated identifying and fixing up errors or bugs, protecting against security threats, optimizing performance, regularly backing up data, monitoring the site for issues or problems, and extra development for queries of our choice.

How many people from the vendor's team worked with you, and what were their positions?

Currently, we're working with one dedicated developer and Adam, our long-standing Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The most valuable side project, which Cut2Code delivered for us, was developing a "Check your Thyroid!" embedded calculator. We had a list of external requirements from a medical publication to be fulfilled, so the calculator could be shared on our website.

Cut2Code met all of the goals and now we can share our tool with our site's users!

Describe their project management style, including communication tools and timeliness.

Cut2Code's involvement is a valuable contribution to our company's mission. They're committed to delivering high-quality work that meets our needs. They're highly responsive and engaged.

They were attentive to our needs and concerns and helped us through their know-how to make some tough decisions that we were initially uncertain how to approach.

What did you find most impressive or unique about this company?

Their proactive approach and willingness to collaborate contributes greatly to the collaboration's success and ultimately leads to a positive experience for all involved. The most impressive is their fast delivery time followed by maintained quality.

Are there any areas for improvement or something they could have done differently?

As for now, we don't see any specific area that they could improve, we're happy with our outcomes.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of a brand strategy and design studio based out of the twin cities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cut2Code, and what were your goals?

We hired Cut2Code to help us design and develop a website for one of our clients who is opening up a private Christian school in the Chippewa Valley. The goal of the website was to provide the Chippewa Valley community a place where they could view all of the past updates of the school that's being created and sign-up for a newsletter to be the first to see future updates.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were very impressed with Cut2Code's portfolio, process, and early communication from the jump. There competitive pricing and clear competency made it all the more clear that they were the right choice for this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was to design 3 various pages of this initial website with the ability to share past updates and guide people towards signing up for the e-mail newsletter via a Mailchimp plug-in.

How many people from the vendor's team worked with you, and what were their positions?

I believe there were a total of 3 people who worked with us from the Cut2Code team. Tom, who is the new business developer was the first and last person we talked to. Mary, the project manager and point of contact throughout the whole project who was absolutely fantastic every step of the way. The third person was one of their developers. Their team did a fantastic job, and every step of the process was a pleasurable experience.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clients initial e-mail list more than doubled the 1st week after launching the website and sharing it with the first group of people from the Chippewa Valley. It was a great success!

Describe their project management style, including communication tools and timeliness.

They communicate primarily through e-mail, and also via video calls. They have quick turn-arounds and are able to hit tight timelines.

What did you find most impressive or unique about this company?

The communication and turn-around time is fantastic. They're willing to keep working at something until it's right and still hit the deadline all the meanwhile.

Are there any areas for improvement or something they could have done differently?

I'm very satisfied with my experience working with Cut2Code. It sounds like they're going to try to increase their design expertise and I would be excited to see where that takes them once they do.

BACKGROUND

Introduce your business and what you do there.

I’m the training manager at ECCRT, a clinical research training company in Brussels, Belgium. I’m in charge of all the operations and website development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cut2Code?

We were in a complicated situation; we were unhappy with our last website developer. They took forever to do anything, and we had so many issues. Ultimately, we decided to look for someone more professional who could help us with the problems we were facing.

SOLUTION

What was the scope of their involvement?

We’ve worked with Cut2Code on WordPress development. In the beginning, we had many questions because the website was already developed, so we knew it could be tricky having developers working on existing code. We talked a lot about what we could do if we had to make a brand-new website. As soon as we agreed with the contract, we signed with Cut2Code. We had several projects to work on, so we started operationally talking with our team to execute them.

Since the website was already built, we started fixing and cleaning more minor issues. The previous site was barely usable, so Cut2Code began cleaning up the site and making it fast. Then, we discussed the project further and wrote out specific requirements. We had some audit reports on the website, so we sent them to the team. They went through everything and took care of all the items in the report.

We currently have a maintenance contract with them to constantly check out our plug-ins and ensure everything is running smoothly.

What is the team composition?

We initially spoke to a sales manager. Currently, they have full stack developers on their side.

How did you come to work with Cut2Code?

We found them through Clutch. We looked around for available companies; we were looking for something specific, so we used the advanced filtering options. Based on reviews and several other things, we reduced the number of candidates and interviewed a handful of them.

Finally, we spoke to the salespeople and settled with Cut2Code. They were really positive, professional, and responsive. Additionally, the quality of their work was excellent.

How much have you invested with them?

We’ve spent above $10,000.

What is the status of this engagement?

We first sent them an email in August 2021 and started the contract in October 2021. We still have a lot of ongoing projects with Cut2Code.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re much happier with the current state of our website; the site is now our store and is in a much better position. Moreover, the quality of their work is impressive.

How did Cut2Code perform from a project management standpoint?

Unless there are minor issues with the site, they’re almost always on time. The team communicates when everything will be delivered, and they’ve been on budget. Working with them has been fantastic; it’s easy to communicate with them, schedule calls, and organize the project. 

We use Slack to communicate, and they’re very responsive. They get back to us within the day, if not within the hour. Overall, communication is fantastic.

What did you find most impressive about them?

When we come to Cut2Code with a problem, they come up with a solution — they’ve been super helpful. When we face an issue, they tell us what we can do or how they can take care of the problem. Since we aren’t tech experts, we appreciate that they’re solution-oriented. 

Are there any areas they could improve?

Maybe they could automate their side to send the invoices automatically, but that’s a minor detail.

Do you have any advice for potential customers?

My advice is to work with them. Every company is in a different situation, but they can still help you regardless of what you’re developing. Overall, they’re a fantastic company to work with. If you need a WordPress development partner, they’re a good bet.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a supplement and wellness startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire goshpfy.pro, and what were your goals?

As a startup, we don't have in-house developers, so needed a team that would take our designs and make them reality. For our company aesthetics and functionality of the site are paramount. Our goal was to have a robust, aesthetically pleasing website on Shopify. We also needed additional apps like pre-orders, reviews, etc, and they were able to integrate everything seamlessly.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had used their parent company, Cut2Code previously for my Wordpress website for another company. They really impressed me, as my prior wordpress developer ruined my SEO, site speed, search function, and other aspects of my website. As a non-technical person, I didn't realize how important it is to have "clean code." Will never make that mistake again.

I found Cut2Code and chose them for multiple reasons - responsiveness, perfect understanding of English, fair pricing, and ability to solve all my web dev problems. So, when I had to create a shopify site, I didn't even look anywhere else, and they absolutely did not disappoint.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to discuss the project, and I provided them with the designs from an outside designer. They then started the development process on Shopify. When one page was done, they would share it with me, I offered feedback, and they could make any changes as needed. Our launch got delayed, hence why the project was a bit drawn out.

We had to make several changes - due to manufacturing delays - they were very patient and understanding, and always were willing to change things as needed or fix/improve things that were caught later on. They delivered me a fully functional and aesthetically pleasing site.

How many people from the vendor's team worked with you, and what were their positions?

I primarily worked with one project manager. There were at least one or two developers working on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We only launched the site to the public a few days ago, but so far everything is running smoothly. Emails are working, pre-orders are working, and the site is fast and beautiful.

Describe their project management style, including communication tools and timeliness.

Communication was primarily through email, but we could hop on a video chat anytime extra explanation was needed. They worked in a timely fashion, and were very responsive.

What did you find most impressive or unique about this company?

They gave us a professional Shopify site. I am new to shopify, so they also gave me some tips and pointers on how best to use it. I feel they really stand by their work, and are willing to fix things that aren't working right, and do so swiftly. They were very responsive and easy to work with.

Are there any areas for improvement or something they could have done differently?

The only thing I can think of, is it would be nice if they used some sort of project management software with the client for ongoing jobs where there is a lot of back and forth. Sometimes the email chains got extremely long and it's hard to search through them when you need to find something later on.