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ACQUIRE THE OFFSHORE ADVANTAGE

Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standards. As such, the entire organization’s infrastructure and processes have been purpose-built to deliver superior results for the unique demands and complexities of our clients. 

  • $1,000+
  • < $25 / hr
  • 1,000 - 9,999
  • Pasig, Philippines
  • Founded 2005

3 Locations

  • Pasig , Philippines
  • Melbourne , Australia
  • Santo Domingo , Dominican Republic
Total Reviews
4
Average Referral Rating
4.6 /5
Most Common Project Size

Focus

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    Acquire BPO Review Insights

    Overall Review Rating

    4.6
    • Quality 4.9
    • Schedule 4.8
    • Cost 4.3
    • Willing to Refer 4.6

    Top Mentions

    Review Highlights

    • Customer-Centric Approach

      The company prioritizes customer satisfaction, ensuring that customer service is responsive and timely.

    • Constructive Feedback on Staff Numbers

      Clients suggest increasing the number of staff to further enhance service quality and reduce wait times.

    • Long-Term Partnerships

      Many clients have been working with Acquire BPO for several years, indicating strong, ongoing relationships.

    • Flexible Pricing Structures

      The company offers various pricing packages, including per-minute and monthly options, making it adaptable to client needs.

    • Competent and Autonomous Staff

      Acquire BPO's team is described as competent and requiring minimal supervision, reducing the burden on internal employees.

    • High Annual Investment

      Clients invest significantly in Acquire BPO's services, with annual spending ranging from $50,000 to nearly $1 million.

    Acquire BPO Reviews

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    All Filters

    Calling Services for Nonprofit

    • Call Center Services
    • Less than $10,000
    • Nov. 2013 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    "Everyday, this service gives preference to the customer, which is always right."

    Dec 24, 2017
    Customer Service Entry-level, Non-profit Company
    Anonymous
    • Nonprofit
    • Scarsdale, New York
    • 1-10 Employees
    • Survey Response 

    Telemarketing for Hospitality Industry Firm

    • Call Center Services
    • $50,000 to $199,999
    • Mar. 2010 - Ongoing
    4.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    3.5
    Willing to Refer
    4.5

    "They are very quick and efficient."

    Aug 18, 2017
    HR Manager, Hospitality Industry Firm
    Anonymous
    • Hospitality & leisure
    • Boston, Massachusetts
    • 1,001-5,000 Employees
    • Survey Response 

    Telemarketing for Consumer Products Company

    • Call Center Services
    • $50,000 to $199,999
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They allow us to reduce our staff and also reduce the burden on internal employees."

    Aug 12, 2017
    Business Development Executive, Consumer Products Company
    Anonymous
    • Consumer Products
    • Staten Island, New York
    • 201-500 Employees
    • Survey Response 

    Customer-based Phone Support for Business Service

    • Call Center Services
    • $200,000 to $999,999
    • Jan. 2010 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "They are very responsible and serious in the work they do."

    Aug 11, 2017
    President, Business Service
    Anonymous
    • Other Industry
    • New York City, New York
    • 11-50 Employees
    • Survey Response 

    Locations (3)

    751 - 1000

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