What was the scope of their involvement?
9thWonder not only developed our new website but made sure it showcased our uniqueness as a firm. They built an entire platform using Kentico Software. We didn’t give them much to work off of; we just showed them our old, unattractive website and told them who we were and where we wanted to be.
We did a kickoff meeting that was several hours long. They walked us through who we are at the core of our company and then, from there, they ran with it. I loved that they came to us with two pitches as far as what the website could look like; they were two very different designs and concepts. They let us choose which direction we wanted to go in.
They really walked us through what our key objectives were. They also worked with us on best practices and making sure the site was as easy as possible for our clients. They helped catch us up by doing new marketing initiatives, like blogs and newsletters, so that we stood out against our competition.
9thWonder still maintains our website. We have a certain number of hours every month that we can use to make changes.
What is the team composition?
I had one account manager throughout the entire process. As certain needs arose, they would bring in specific team members who were working seamlessly in the background. If there needed to be a conversation with that person, our account manager would facilitate that. I occasionally talked with 4–5 people over the course of the development.
How did you come to work with 9thWonder?
We interviewed six firms. I had worked with 9thWonder's owner at a different company, where he was on our board. They had redone our nonprofit website pro bono, and I was really impressed with the work that they did.
I had been at my current company for less than six months when I suggested that we use 9thWonder. They came in and pitched to us. They did a simple survey to find out what we have and who our audience is.
Their price point stood out, as did their culture; they just fit. Our company is very culturally motivated, and they seemed to get us. They had obviously done their research because they knew more about us than any of the other companies. They knew who we were and where we were going before they even walked in the door. Their presentation really solidified in our team’s mind that they were the right partner. They were also only five minutes up the street, which was convenient for us. They weren’t the cheapest, but they weren’t the most expensive.
How much have you invested with them?
My company spent $55,000.
What is the status of this engagement?
The development was from October 2017–July 2018. They continue to maintain the website.