What evidence can you share that demonstrates the impact of the engagement?
We’re launching the application early next week. The impact on the business has been massive because it’s allowed our entire team to flesh out the other aspects of the business as opposed to having half of our team deep in the weeds of design and development issues.
Velocity and speed to market are important to us. This project has allowed us to free up our team to focus on other things that are more important. We’ve been testing it internally with our small team, and it seems solid.
How did 8base Labs perform from a project management standpoint?
Their project management and communication are good. The team is very accommodating. We have a Slack channel for any issues or questions we have, and they’re incredibly responsive. We use GitHub as well. Also, we were using Figma, which they had never used before, but they had no problem learning it and using it.
8base Labs is really good about tackling little bugs or issues and even ones that weren’t clearly defined in the original scope. That’s one of the things I’d give them the most credit for. They’re incredibly accommodating.
I appreciate that they’re proactive about calling things out that won’t work and often proposing a solution. What I appreciate is when those things happen, there are no conversations about adding more cost to the contract. There’s no pushback on things that are out of scope; they just take care of it.
What did you find most impressive about them?
They have legitimate skin in the game as far as your success is concerned. For all intents and purposes, their development team has felt like an extension of our own team. In addition, their responsiveness and collaborative approach are top-notch.
The big thing they’ve got going for them is that because they use their own backend as a service, they’re able to do work faster and for cheaper because they can spin off the backend really quickly and easily.
8base Labs is able to focus more quickly on the frontend work. I believe that’s why they were able to give us a quote that was significantly lower than the other established firms.
Are there any areas they could improve?
No, there are no major areas I’d have them improve.
Do you have any advice for potential customers?
You get what you pay for. They’re definitely going to be more expensive than hiring individual contractors to do your development. The payoff, in my opinion, is well worth it. The quality of the output is top-notch.