3e Software House

BACKGROUND

Please describe your company and your position there.

Provider of systems and tools to manage employee benefits in the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3e Software House, and what were your goals?

Our goal was to be able to develop and implement changes quicker using new technologies and maintaining highest quality.

SOLUTION

How did you select 3e Software House and what were the deciding factors?

We heard about 3e from other company, that is working with them. They were presented to us as a reliable and trustworthy partner. Thanks to cooperation with 3e we were able to work out modern methods of maintaining and developing project using new tools (for example Gitlab). Together we expanded the system and introduce many crucial funcionalities for our customers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team is responsible for whole production process including analysis, development, code optimization and testing. Thanks to cooperation with 3e we were able to work out modern methods of maintaining and developing project using new tools (for example Gitlab). Together we expanded the system and introduce many crucial funcionalities for our customers.

How many people from the vendor's team worked with you, and what were their positions?

Throughout a years of cooperation almost 10 people from 3e Software House worked with me. 3 of them were Project Managers, one of them was analyst, and 5 of them were developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to cooperation with 3e we were able to work out modern methods of maintaining and developing project using new tools (for example Gitlab). Together we expanded the system and introduce many crucial funcionalities for our customers.

Describe their project management style, including communication tools and timelines.

We worked in agile methodology. Together with PM from 3e we had weekly calls during which we have talked about challenges and ideas in our project. For that purpose, we used Jira and Monday.

What did you find most impressive or unique about this company?

What impressed me most was the fact that 3e Software house is such an open-minded company with ability to deliver changes very quickly at the same time emphasizing quality.

Are there any areas for improvement or something they could have done differently?

Probably so, but this is absolutely normal in business partner cooperation. Generally I am very satisfied. Any suggestions or possible objections are always taken into account and we find a joint and satisfactory solution

BACKGROUND

Please describe your company and your position there.

CFO and COO at Pension fund management company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3e Software House, and what were your goals?

3e Software House was hired to develop from scratch the front-line system / interface for the individual clients in one of our business lines (i.e. individual pension accounts). The contract also includes maintenance and ongoing development of the application as well as virtual server maintenance.

SOLUTION

How did you select 3e Software House and what were the deciding factors?

Principal factors were experience, external recommendation and short time to delivery.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The steps included: application design, development, testing and release. As a result the apllication was launched and is subject to ongoing mantenance and periodical development of new functionalities. The technology used: initially PHP and Yii framework. Data base: PostgreSQL. The framework was later updated (2020).

How many people from the vendor's team worked with you, and what were their positions?

There have been usually 3-5 people engaged throughout the project, basically manager, key account representative, software engineers and the analyst.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has been released on time. The maintenance is subject to SLA and its conditions have been met throughout the project lifetime. The orders for new functionalities or amendments have been implemented in due time.

Describe their project management style, including communication tools and timelines.

The project management has been always very efficient, based on the contact with the key account representative, manager and sometimes directly with other employees. The flow of reported items or new orders have been smoothly managed based on the Redmine system, with our access to the system assured. The timlines have always met our expectations.

What did you find most impressive or unique about this company?

The service has been always of high quality, including good communication, reliable product, short timelines, proactive approach, transparent valuation of new orders and attention to detail.

Are there any areas for improvement or something they could have done differently?

Based on 8 years experience we rank 3e Software House as consistently one of our best IT service suppliers. We wish others would achieve this standard.

BACKGROUND

Please describe your company and your position there.

Company: FMCG wholesaler, +20k employees. Position: trade marketing manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 3e Software House, and what were your goals?

The purpose of the cooperation was to take over and maintain the application for the sales force. The application was created to increase the motivation of the sales force in the form of gamification.

SOLUTION

How did you select 3e Software House and what were the deciding factors?

The company's experience, references from clients and a professional approach

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Application status verification by 3e. Resolution of current bugs in the application. Expansion of the functionality of applications aimed at better communication with sales forces and increasing sales results

How many people from the vendor's team worked with you, and what were their positions?

4-6 - project manager, programmers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Significant improvement in application quality. Eliminating all errors in the operation of the application. Protection against recurrence of errors.

Describe their project management style, including communication tools and timelines.

They provided very good communication between the teams. Daily teleconferences and ongoing communication via the Redmine platform.

What did you find most impressive or unique about this company?

pro-customer approach, high commitment, and communication, proactivity