Magento 2 Development Agency

2buy1click help Fashion Brands achieve Increased Sales by providing Outstanding Magento 2 Development Services.

We specialize in taking over the development of existing Magento 1 and 2 Websites and fixing any long-standing issues previous agencies were unable to address.

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2005
Show all +
Cambridge, United Kingdom
headquarters
  • Kings Hedges Road
    Cambridge, CAM CB4 2HY
    United Kingdom

Portfolio

Key clients: 

Look Fabulous Forever, Lily and Lionel, Sara Miller London, Hope Fashion, Gilmore Consultancy, The Sewing Studio, Duffells, Forever Crystal, Total Clothing Shop

Look Fabulous Forever Image

Look Fabulous Forever

Award-winning Make up Brand for Older Skin

When Look Fabulous Forever decided to refresh their brand they took the opportunity to replatform from Magento 1 to Magento 2. This has set them up for the next 5 years of accelerated growth.

First Visitor Lead Capture

Their email list grew by 1,000% over the last 3 years accelerating their online sales and reducing their overall

marketing costs. They use our first-time visitor Lead Capture popup solution incorporated in the new website design.

New Modern Responsive Design

Over 50% of visitors are now using tablets and mobiles the new design had to be both sunning and as easy as possible to use to increase sales from Mobile users.

Multi-Country Multi-Warehouse Fulfillment

The customers expect their orders to be received within 2 days so the integration of a second US warehouse into Magento was needed to maintain delivery times for North America.

Lily and Lionel Image

Lily and Lionel

Women's Luxury Clothing with Iconic Prints

LilyandLionel’s Magento website allows their loyal customers to buy online directly and services both the US and international markets. Their online business has grown 360% over that last 4 years with the combination of their amazing products and the technology that we added to their Magento site to Grow their customer list and increase their average order bag

value.

First Visitor Lead Capture

Their email list grew by 314% over the last 3 years accelerating their online sales and reducing their overall marketing costs. They use our first-time visitor Lead Capture popup solution incorporated in the new website design.

Direct Integration With Warehouse

Online orders are now automatically processed and shipped without any input for LilyandLionel staff freeing them up to focus on high-value marketing and product development tasks.

New Modern Responsive Design

Over 50% of visitors are now using tablets and mobiles the new design had to be both stunning and as easy as possible to use to increase sales from Mobile users.

The Sewing Studio Image

The Sewing Studio

Specialists in Patchwork and Quilting fabric from top brands

The Sewing Studio was looking for a new Magento agency to take over the development from the previous unresponsive agency and wanted to focus on improving the reliability, security and customer journey.

Design Improvements

The website look was adjusted to include further theme development with Product page

template update, CMS page builder enhancements as well as work on search improvements. A new Mobile menu update improved the UX and SEO friendly look contributing to increased conversion.

First Visitor Lead Capture

A first-time visitor Lead Capture popup solution was added resulting in their email list growing by 51% over 3 month period which accelerated their online sales.

Streamlined operations and Revenue

Updates were made to the website talking care not to interrupt sales as we resolving checkout issues, with work on updating Stripe and Shopping Cart VAT Calculation. This also streamlined operations with the implementation of additions like Hitachi Finance Module.

Server Audit and optimisation

We performed a Server audit and carried out intensive work on optimising the server, cache and Magento speed, resulting in better performance and increased conversion and sales.

Stability and Performance

Regular SEO audits are performed to maintain and boost online rankings and traffic, with updates and work on improving targeted keyword ranking. General Maintenance and regular Security Patches and updates are applied to keep the websites stable.

Sara Miller London Image

Sara Miller London

Award-winning Timeless and Elegant Designs

Sara Miller had outgrown their current e-commerce platform and decided that Magento 2 would be ideal to support their growth. Their new Magento 2 website went live. There were zero issues & it immediately doubled sales with email list growth of 25% the first week!

New Magento 2.2 Design

Sara Millers sales doubled in the first

month of their stunning new Magento 2.2 website going live.

Lead Capture Popup

Their email list grew by 25% within the first 2 weeks accelerating their online sales and reducing their overall marketing costs. They use our first-time visitor Lead Capture popup solution incorporated in the new website design.

ERP Stock Reorder Management

A potential saving of £20k to £30k of additional staffing costs were saved as a result of the super-efficient low stock reordering ERP system integrated into the new Magento 2.2 website.

Blog

Beautifully crafted news, events, and new product release created and published fast and efficiently by Sara Miller’s marketing team. This keeps the site fresh, topical and connected with their loyal customer base.

Warehouse Fulfillment Integration

Sara’s customers now enjoy next day delivery, tracked orders and real-time stock notifications as a result of the real-time warehouse fulfilment integration. Sara Miller’s team also benefit from zero work to process orders freeing them to work on high-value marketing and product development tasks.

Hope Fashion Image

Hope Fashion

Stylish, Flattering and Quality Women's clothing

Hope Fashion have tapped into a very unique and under-serviced market in the fashion market. Fast growth and repeat orders are critical to the success of Hope, so lead capture and email marketing drive the follow-on sales and advanced Facebook marketing drive the new customer sales.

First Visitor Lead Capture

Their email list

grew by 280% over the last 3 years accelerating their online sales and reducing their overall marketing costs. They use our first-time visitor Lead Capture popup solution incorporated in the new website design.

Custom Trouser Length

Customers need to order trousers in different lengths however Hope does not want to stock all lengths, so an advanced trouser length selector was added to Magento warning that altered trousers cannot be returned. This extended the range of product sized without adding additional stock.

Stock Levels

The scarcity of a product often triggers a customer to make a purchase sooner. For those who are not so lucky the ability to leave their email to receive a notification when a product is back in stock has increased sales that would have otherwise been lost. The low stock functionality was custom coded for Hopes specific business model.

Gilmore Consultancy Image

Gilmore Consultancy

Build, Maintenance and Support for Hand Carwashes

Gilmore decided that with their website redesign they would also migrate to Magento 2. The final result was a more user-friendly website with increased lead capture capabilities added, as well as integration with their ERP system.

New Modern Responsive Design

Car Wash Franchisees can now buy their supplies from their mobile

phones using the fast easy to navigate mobile responsive design.

ERP integration

Franchisees always see the best price as well as real-time availability of supplies via the EPR integration. This reduces support calls for Gilmore and offers the customer great customer service.

Branded Items Prices Hidden when not logged in

Franchisees can buy branded products with the general public restricted to generic products allowing more sales for Gilmore. Hiding the price of branded items protects the brand without limiting sales.

Advanced Onsite Promotions

Drive more sales and increased basket value through promotions shown across the website using an advanced promotion banner feature.

Total Clothing Shop Image

Total Clothing Shop

Remarkable School-branded Uniforms Manufacturer and Supplier

Total Clothing Shop have developed and amazing business model that without the advanced features of Magento would not be possible. They manufacture school-branded uniforms and supply over 100+ schools and clubs each with their very one unique and branded website.

Unique stores per School

Parents only have approved

clothing for their child’s school to select from as each school can club has their very own branded online shop.

Over 144 stores on 1 Magento

A single Magento website with a separate store for each school and club allows all orders and products to be efficiently managed, manufactured and updated. Each store only has about 200 products however the overall website has over 75,000 products.

Super Fast Product Indexing

Without Super fast product indexing, the Total Clothing Team would be waiting for hours for all 75,000+ product to update every time they add a new product. The super fast indexer reduces this wait to less than a second.

Pop Up Shop EPOS

Parents benefit for fast payment of products at their school as a result of multiple POS iPad terminals working at once. Total Clothing benefits for all orders been stored, processed centrally even though they are taking orders remotely over 3G/4G allowing items that are not available in the pop up shop to also be ordered for delivery later.

Forever Crystal Image

Forever Crystal

Engraved Glass Gifts and Personalised Glassware 

Forever Crystal wanted to leverage all the benefits of upgrading to Magento 2 while at the same time benefit from an “uplift” of their website design. New modern, responsive website was launched with an addition of the Pop Up which generated 27% increase in their list growth.

New Modern Responsive Design

Leveraging the full

potential of Magento 2 website, the website gained new look that is fully mobile responsive and UX friendly. The Megamenu addition contributes to ease of navigation with an emphasis on the visual presentation of the products.

First Visitor Lead Capture

A first-time visitor entry and exit Lead Capture popup solution was added resulting in their email list growing by 27% over 3 month period which accelerated their online sales and increased conversion while at the same time building customer loyalty with a unique offer.

Personalisation

One of the key aspects of the clients’ business is the presentation aspect which includes the ability of product personalization. 2buy1click developed a custom solution to fit Forever Crystals' needs in full, where Forever Crystal specialises in last-minute engraved gifts.

Gift Wrap

Along with the presentation aspect, Forever Crystals' business model is based on premium packaging. Another feature that accompanies personalised gifts is the Gift wrap option which allows customers to select gift wrap design of their choice including gift message.

Automated processes and Revenue

Through development work, we helped the client increase revenue and automate processes with implementations of One-step checkout, Stripe and Paypal Express integration, M2EproAmazon connection and Ship Theory automation.

Reviews

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Web Development for Packaging Retailer

"The depth of their knowledge and their willingness to discuss the inner workings of a given project set them apart."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Jan. 2019
Project summary: 

2buy1click Ltd redid a website for a packaging retailer. The team rebuilt the Magento platform, migrates the site to a more capable server and optimized the front end to improve the experience of the user.

The Reviewer
 
51-200 Employees
 
Cambridge, United Kingdom
Head of Ecommerce, Packaging Retailer
 
Verified
The Review
Feedback summary: 

The new website is faster and more streamlined, resulting in improved data quality. 2buy1click Ltd is organized and communicative, ensuring a smooth collaboration. The team goes above and beyond to provide a high level of customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Head of eCommerce for Lil Packaging. We supply and manufacture eCommerce packaging designed for internet retail, B2B, B2C.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2buy1click Ltd?

To summarise, we hired 2buy1click during peak season in 2018 to repair our failing Magento 2 website, migrate to a more capable server and to optimise the front end for better user experience. The actual project was multi-faceted, and included an equal amount of back end work (for improved stability, and to undo poor coding on the part of our previous agency) as well as front end work, checkout problems, and fixing various bugs.

What were your goals for this project?

Ultimately, to improve customer experience and convert more traffic.

SOLUTION

How did you select this vendor?

2buy1click reached out to us, and upon reviewing their practices and learning that they are a technically gifted company with a development/coding slant, it was clear that they had the expertise to address all of the technical problems we were facing at the time.

Describe the project and the services they provided in detail.

We (Lil Packaging) migrated our failing Magento 2 website over to 2buy1click back in November of 2018, this was after making the decision to leave our previous agency who weren't performing up to standard. Within the 2 week on-boarding phase their talented team assisted in not only seamlessly migrating the website to a much more capable server, but they also managed to fix all major bugs, and improve stability.

I had been working closely with them for several months and I am happy to report that their level of service, responsiveness to bug fixes (albeit then very minor and few and far between) and their knowledge of Magento continued to impress. Their policies on core updates and extensions, maintaining a well managed development site for testing, and working on and pushing changes to production outside of peak hours, have ensured that our customers receive a consistent service with zero down time.

What was the team composition?

I was regularly in contact with 4 developers, and the owner himself would reach out on a monthly basis to check in with me to see how things were going.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Significant reduction in customer complaints. Increased up time. Rapid improvement &implementation on mission critical front end work. changes made significantly improved data quality across product feeds and custom integration into our ERP

How was project management arranged and how effective was it?

We had a monthly support package retainer which had a very easy to follow and transparent pricing structure, and projects were graded by urgency. Advice was given at all times and projects were always delivered on time. Tiered support, very transparent and easy to understand. Priority levels were easy to follow. Support was prompt. Excellent levels of communication/guidance given

What did you find most impressive about this company?

The depth of their knowledge and their willingness to discuss the inner workings of a given project set them apart. Transparency in pricing, itemisation of hours spent and the project management platforms they use are incredibly easy to navigation and understand.

They gave sound advice on extensions and magento best practices. Friendly and approachable, they also offer a level of responsiveness to projects / support that I have never experienced from an agency of this level before.

Strict policies on downtime/security updates. They were always 100% focused on minimising downtime for our customers (which was in contrast to our previous agency) . Excellent value for money

Are there any areas for improvement?

None with regards to Magento, I strongly believe that they are hands down the best Magento agency out there (we reviewed several in depth before deciding who to work with, after the issues we had with our previous 'award winning' agency we did our due diligence).

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Issue/projects were dealt with swiftly, great communication given at all times
  • 5.0 Cost
    Value / within estimates
    Excellent value for money, especially given level of expertise
  • 5.0 Quality
    Service & deliverables
    Exceptional support, hard working developers and friendly/transparent approach to project management
  • 5.0 NPS
    Willing to refer

E-Commerce Dev & SEO for Fabric Shop

"2buy1click Ltd is very good at what they do."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

2buy1click Ltd took over a Magento 2 website project for a sewing shop. They fixed its bugs and built new features. They also started the client’s email marketing efforts and now manage organic SEO. 

The Reviewer
 
1-10 Employees
 
Cornwall, United Kingdom
Darius Navai
Director, The Sewing Studio Ltd
 
Verified
The Review
Feedback summary: 

The website has seen its lead conversion double and its page load time decrease. 2buy1click Ltd delivers high-quality PHP development work as well as valuable expertise in SEO and digital marketing. Their willingness to work through new problems and openness to feedback make for a smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of The Sewing Studio Ltd. We sell fabric and sewing machines.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 2buy1click Ltd?

We had started building a Magento 2 website but ran into difficulties with our vendor at the time. We hired 2buy1click Ltd to take over the project.

SOLUTION

What was the scope of their involvement?

2buy1click Ltd started by debugging the site work done so far. Once they fixed all the bugs, we moved on to new features and development.

Their team also manages our organic SEO efforts and got us started in email marketing. They launched 1–2 campaigns on our behalf in MailChimp and then handed over the efforts to us.

What is the team composition?

We’ve worked with eight people.

How did you come to work with 2buy1click Ltd?

We wanted to find a new server supplier that would be a better fit for us. Our previous vendor that was hosting our site seemed to struggle with Magento 2, so we were looking for a new hosting company that specialized in Magento 2. Once we found one, we asked them for recommendations for good developers. They suggested 2buy1click Ltd.

How much have you invested with them?

We’ve spent about £2,000 per month (approximately $2,600 USD per month).

What is the status of this engagement?

The project started in March 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our two key goals were to double our turnover in profitability and gross sales and to reduce our page load time. We’ve achieved both.

Some projects were bigger or more complex than we anticipated, taking us by surprise. Both 2buy1click Ltd and our side were breaking new ground. We encountered several instances where they’d never seen a particular problem or tried a specific solution. Overall, though, we’ve been happy with their work.

How did 2buy1click Ltd perform from a project management standpoint?

The team is very efficient. We communicate through a bespoke piece of project management software made by 2buy1click Ltd. It sends us an email every time we receive a new task or comment. We also have a video conference call every two weeks.

What did you find most impressive about them?

The ability of their PHP programmers stands out to us.

Are there any areas they could improve?

I can’t think of anything. 2buy1click Ltd is very good at what they do. If we ever think they could improve a part of their workflow to communicate faster or more efficiently, they’ll make changes if we ask. I’d like their work to cost less, but this is the price you pay for good service.

Any advice for potential customers?

I gave this idea to someone who was thinking about working with 2buy1click Ltd: if you’re worried about changing developers, give their team a try. Let them prove for themselves how good they are at what they do. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Whenever they commit to do something by a certain date, they always deliver. However, they sometimes don’t know when they can deliver.
  • 4.0 Cost
    Value / within estimates
    It would be nice if they charged lower prices, but they’re worth it for the quality of service we receive.
  • 4.0 Quality
    Service & deliverables
    In some cases, in our project, 2buy1click Ltd was seeing problems or trying ideas for the first time.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend 2buy1click Ltd to a friend or colleague.

E-Commerce Dev for Hair Treatment Clinic

"Their excellent ability to always deliver a project on time and within budget stands out."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2019 - Ongoing
Project summary: 

2buy1click Ltd maintains and helps improve a Magento 2 e-commerce platform for a trichology clinic. The partnership is ongoing.

The Reviewer
 
51-200 Employees
 
United Kingdom
Zahra Moosavi
Digital Product Manager, Philip Kingsley
 
Verified
The Review
Feedback summary: 

The client has seen increased e-commerce sales that it directly attributes to 2buy1click Ltd's work. The team stays on top of each task and provides regular updates, enabling them to deliver each task within the client's deadline and budget.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am digital product manager at Philip Kingsley. The world leading experts in Trichology, the science of hair & scalps. Clinics in London and New York.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2buy1click Ltd?

E-commerce platform maintenance & improvement.

What were your goals for this project?

Key objectives Customer Satisfaction Revenue growth Operational efficiency

SOLUTION

How did you select this vendor?

Based on there their excellent in e-commerce & Magento 2 implementations.

Describe the project and the services they provided in detail.

Confidential

What was the team composition?

Confidential

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

With the help of the wonderful team at 2B1C we have managed to take our e-commerce platform to the next level which has helped us in increasing e-commerce sale significantly.

How was project management arranged and how effective was it?

Through mutual collaboration, we use a scrum board and we have weekly planning calls, where we priorities the most important task and discuss upcoming projects in details. Also, on daily basis the team at 2B1C are amazing at keeping us updated on the latest progress of each task.

What did you find most impressive about this company?

Their excellent ability to always deliver a project on time and within budget stands out. Also, the quality of deliverables has improved significantly since we have started working with them.

Are there any areas for improvement?

N/A

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Development for Lock & Security Wholesaler

"I’ve spoken to a lot of technical people and know how to spot jargon. I feel like I’m in safe hands." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2019 - Ongoing
Project summary: 

Takin over for a previous developer, 2buy1click Ltd resolved existing code issues to launch an e-commerce solution. They now provide ongoing management and are capable of offering design services.

The Reviewer
 
Croydon, United Kingdom
Marketing Manager, Lock & Security Wholesaler
 
Verified
The Review
Feedback summary: 

With fast and accurate turnaround, 2buy1click Ltd has become a trusted partner. Their ability to respond to client feedback and priorities has fostered a close collaboration. Their deep talent bench and commitment to transparency are notable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing manager for a lock and security wholesaler.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 2buy1click Ltd?

We were in the middle of an e-commerce build with another developer that had been going on for over two years. 2buy1click Ltd was brought on to take us over line and fix bugs and issues. They did an excellent job.

SOLUTION

What was the scope of their involvement?

I’m not sure what technology they used, but they have a team of developers across Europe with different skillsets. They assigned one developer to us who had problem-solving skills and could fix the code. All their people come from a telecoms and engineering background and are knowledgeable about functionality. They know how to make things work smoothly.

During one instance when the website went down, due to issues with code from the previous developer, they jumped on it right away. The site was back up in ten minutes, whereas, with the previous vendor, it would have involved lots of paperwork and documentation and extra payment.

What is the team composition?

Currently, we’re working with just one developer. When doing things like improving individual page’s designs or layouts, we’ll work with another developer from 2buy1click Ltd who’s an expert in the field.  

How did you come to work with 2buy1click Ltd?

We found them on Clutch by looking at the top reviewed companies. We called five or six, and 2buy1click Ltd seemed nimble, quick and responsive. They also said they’d be transparent on how much time things would take and cost, and that has turned out to be true.

How much have you invested with them?

We’ve spent around £20,000 ($26,000 USD) so far.

What is the status of this engagement?

We’ve been working together since August 2019, and the website went live in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everyone’s been quite impressed. We had such a hard time with the previous developer with things being slow and incorrect. It’s very refreshing to get it right the first time. I’ve been impressed.

How did 2buy1click Ltd perform from a project management standpoint?

It’s excellent. They have a project manager there, and we have a weekly call. They also have several god developers, so, if someone leaves down the road, somebody else will be able to step in.

There’s also a ticketing system that lets us log and respond via email. It instantly updates their system and directs developers on what to prioritize. They’ve been really transparent, breaking down everything they work on every month, for how long, and at what price.

What did you find most impressive about them?

The enthusiasm director has is outstanding. When I speak to them, they sound different from other directors I’ve interacted with. They got our problems and what we needed straight away, providing valid suggestions right on the spot. They know their stuff and are experts. I’ve spoken to a lot of technical people and know how to spot jargon. I feel like I’m in safe hands.

Are there any areas they could improve?

We’re still in the early days, but there’s nothing at the moment. They’ve delivered pretty much everything they said they would.

Do you have any advice for potential customers?

Respond quickly. If you do, then they will. If you leave things, they may think they’re not important, which might slow your own process down.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Development for Uniform Retailer

"Our online business has more than doubled with their help..."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Jan. 2010 - Ongoing
Project summary: 

2buy1click Ltd built an online shop. Their team selected, designed, and upgraded an IT platform to handle orders. They've added tiered pricing, a stocking system, and other new features 

The Reviewer
 
11-50 Employees
 
Peterborough, United Kingdom
Abi Elsey
Operations Manager, Total Clothing Ltd
 
Verified
The Review
Feedback summary: 

The engagement has existed for almost a decade and doubled online sales over that time. 2buy1click Ltd have modernized and enhanced all aspects of the businesses, from accounting to sales. Their communication and project management was excellent. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Operations Manager and we print and embroider clothing in a wide variety of sectors but the largest part of business is school uniform sales both in bulk and direct to parents.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2buy1click Ltd?

We started with an online shop offering to allow parents to buy uniform direct from us online and later developed this to include a stock control system.

What were your goals for this project?

We needed to be able to make it easy for parents to order their uniform without coming to a shop. This project then was rolled out to other clubs and organisations. Each new school and club came with new challenges that we needed to be able to adapt too.

SOLUTION

How did you select this vendor?

This supplier was introduced to us by a consultant we were already using and very quickly we realised they were a forward thinking company that had all the skills we needed to develop and take our ideas forward

Describe the project and the services they provided in detail.

They identified what we needed and selected an IT platform that would be able to cope with our demands. It wasn't an out of the box system we needed so they designed and developed the programme, constantly being bombarded by us with different new ideas and problems to solve to ensure the webshop looked and worked the way we needed it to. They took our existing webshop and brought it in to the 21st century with new features including tiered pricing, one main shop broken down in to many smaller shops and delivery to different locations.

What was the team composition?

We have dealt with this company for many years but the team composition has always been flawless. We have a main team leader but behind him is a team that excel in different fields. We dont need to worry ourselves about who to contact as via one email address we propose our project and they then allocate it to the person that can best answer and work through the question.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have had a relationship with them for many, many years now and we feel that they have grown as a company along side us, helping us to be constantly one step ahead of the competition. Our online business has more than doubled with their help and they even developed technology that allowed us to take our business outside of our premises in order to sell to parents within the school premises. They have also developed a stock system that three years ago didn't even seem possible and now allows us to control and report on our stock at the touch of a button.

How was project management arranged and how effective was it?

During new projects we would hold an initial meeting and set down deadlines and who by, all of these were complied with and very often improved on. They introduced us to Google docs to allow us to keep a track of our monthly budget, set up online training so that we were able to follow simple steps to allow us to carry out alot of the work ourselves in house. They also set up zoom which meant we were able to have three way online meetings which meant everyone didnt have to be in the same room at the same time to move projects on.

What did you find most impressive about this company?

As we all know with technology its great when it works but when it goes down it can bring the company to its news. 2buy1click always know before us if there is a problem and are already working on solving it. August is our busiest time in the lead up to back to school so it is imperative that any problems are dealt with quickly and efficiently when a problem occurs and this is certainly always the case.

Are there any areas for improvement?

No, no improvement.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    With simple documentation, we can always see what projects are ongoing and still to be completed.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Out online offering is constantly going from strength to strength with their new concepts and ideas. This helps keep us way ahead of our competitiors
  • 4.5 NPS
    Willing to refer

Re-Platform Beauty E-Commerce Site to Magento

“They really care about our business.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2015 - Ongoing
Project summary: 

2buy1click Ltd provided website redevelopment services, moving a website from the OpenCart platform to Magento. They focused on the backend, implementing designs and going through two iterations so far.

The Reviewer
 
11 - 50 Employees
 
London, United Kingdom
Anna Cusden
Managing Director, Look Fabulous Forever
 
Verified
The Review
Feedback summary: 

The impact of their work is excellent, increasing the basket conversions and improving the checkout procedures from a two-step process to an effective one-stop option. They are able to view the big picture, managing the project well and ensuring that everything is tracked smoothly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at Look Fabulous Forever, an e-commerce beauty brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 2buy1click Ltd?

We were unhappy with the developer we were working with. Our site was on a platform called OpenCart and we had lots of technical issues, glitches, and crashes. It was really badly built, and we needed a change.

SOLUTION

What was the scope of their involvement?

They suggested we move to Magento and then rebuilt the site on that platform. We’ve since gone through two upgrades and now have a pretty stable website.

We had a design agency produce wireframes for us, outlining what the site should look like. 2buy1click Ltd implemented those wireframes for us, getting involved in the frontend from time to time. They also helped us tweak the design, but their technical ability is in backend development.

What is the team composition?

We have two people who manage the team and interact with around three others.

How did you come to work with 2buy1click Ltd?

We were introduced to them through someone we knew. They were a husband and wife team at the time and we’re a family business as well. They had other clients that were similar to ours, which was reassuring, and we felt that they knew a lot about Magento.

How much have you invested with them?

We've spent between $50,000–$199,999.

What is the status of this engagement?

We started working together in September 2015 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We recently changed the checkout to a one-stage, rather than two-stage version. That improved the conversion rate of baskets and other important metrics.

How did 2buy1click Ltd perform from a project management standpoint?

They’re efficient and very open-eyed, with good systems in place to manage clients. The number of hours they work and what they pay per hour is very clear, and they constantly update a Google Sheet outlining their tasks.

We have a weekly meeting with their team, depending on which part of the site we’re talking about. They’ve been extremely responsive and helpful at all times, even responding after hours or on the weekends. They really care about our business.

What did you find most impressive about them?

They have a good sense of the big picture. As experts in Magento, they keep on top of all the necessary developments, going to conferences to stay up to date. They’re nice people to deal with and are invested in our business, rather than feeling like a remote, external consultancy.

Are there any areas they could improve?

No, there’s nothing I have for them to improve.

Do you have any advice for potential customers?

It helps if you’re clear about what you need them to do as lack of clarity is hard for them to deal with. The communication needs to be open so they can fully understand 21§what you’re talking about.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re very responsive. There’s always someone available to help.
  • 4.0 Cost
    Value / within estimates
    They’re competitively priced.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for E-Commerce Site

"We're happy with the whole team and the product they delivered."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

2buy1click Ltd developed a Magento 2 website with custom functionalities. The team migrated data from an older site and launched it ahead of an industry event. They now provide maintenance.

The Reviewer
 
11 - 50 Employees
 
London, United Kingdom
Colin Berry
Finance Manager, Gilmore Consultancy Ltd
 
Verified
The Review
Feedback summary: 

The user- and mobile-friendly site earned positive feedback. During the engagement, 2buy1click Ltd kept development on track by leveraging strong communication and project management skills. They delivered visually-appealing designs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the finance manager for a company that builds and supplies car washes. We have a partner that sells the franchise.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with 2buy1click Ltd?

Our website was clunky and not user-friendly. We hired 2buy1click Ltd to develop an accessible and mobile-friendly e-commerce website that would enable us to sell car washing materials online.

SOLUTION

What was the scope of their involvement?

First, we held initial scoping meetings and prepared the documentation. Our side provided the content and brand guidelines, but not the wireframes. 2buy1click Ltd then developed a Magento 2 website and imported our existing data from the old site. The team built custom tools for porting and updating, offering suggestions on design and Magento capabilities during that process.

What is the team composition?

We are in regular contact with 4–5 resources including the project manager, a developer, and a graphic designer. There is also a larger team working behind the scenes.

How did you come to work with 2buy1click Ltd?

Our hosting partner recommended 2buy1click Ltd. We got quotes from other vendors, but selected this team because their initial estimate was within our desired range.

How much have you invested with them?

We’ve spent around £25,000 ($32,717 USD).

What is the status of this engagement?

We started working together in June 2018. The website is complete, but we have an ongoing maintenance agreement with the vendor.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is better according to anecdotal evidence. We plan to inspect how it has impacted sales.

How did 2buy1click Ltd perform from a project management standpoint?

We gave them a shorter timeline because we wanted to launch the site ahead of an annual conference. In turn, 2buy1click Ltd made us accountable to the timeframe, which underscored the collaborative aspect of our partnership. We held Zoom conference calls and used a ticket system and tool to log hours. The hours spent on work aligned with the team’s initial estimates.

What did you find most impressive about them?

They had an eye for compelling designs in our industrial sector. The website comes off as more high-end and polished.

Are there any areas they could improve?

We experienced a few communication barriers over the phone.

Do you have any advice for potential customers?

Look at the team’s other work to gauge the possibilities. Give extensive feedback as well. Otherwise, the samples and prototypes won’t achieve the set objectives.

5.0
Overall Score We're happy with the whole team and the product they delivered.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They went above and beyond with the hours logged.
  • 4.0 Cost
    Value / within estimates
    We got value for money, but it wasn't inexpensive.
  • 5.0 Quality
    Service & deliverables
    We're very happy with the deliverables and the team's quick work.
  • 5.0 NPS
    Willing to refer