Zigma Internet Marketing

BACKGROUND

Introduce your business and what you do there.

I’m a customs broker at Argo Customs. We provide Canadian customs brokerage services for commercial and personal shipments. We specialize in urgent clearances, regulated food and beverage items, and hunting trophies, with support for both domestic and international forwarding.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Zigma Internet Marketing?

We needed SEO services.

SOLUTION

What was the scope of their involvement?

Zigma Internet Marketing manages our website, adds new pages, creates new articles, helps with site connections to our SWI EDI system, and assists us with many other technical tasks every day.

What is the team composition?

We work with 2–5 teammates from Zigma Internet Marketing.

How did you come to work with Zigma Internet Marketing?

We found them through an online search. We chose them over other options because they had high ratings.

What is the status of this engagement?

We started working with them in September 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our sales have increased. We have monthly and annual statistics, and approximately 30% of our new customers come from the SEO work done by Zigma Internet Marketing. They’ve improved our site a lot, and we have better visibility, more calls, and more new accounts opened.

How did Zigma Internet Marketing perform from a project management standpoint?

They deliver on time and are very accurate and professional. We communicate via email and messaging apps.

What did you find most impressive about them?

They’re always in contact with us and provide reports in a timely manner. They’re always ready to help and act immediately when we need them. They’re knowledgeable and top-end.

Are there any areas they could improve?

No, they do their job perfectly.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Imagine Holidays, a privately owned travel agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zigma Internet Marketing to accomplish for your travel agency?

We hired Zigma Internet Marketing for branding and marketing.

SOLUTION

Can you describe the scope of work Zigma Internet Marketing handled for Imagine Holidays? Please include the main deliverables if you can.

Zigma Internet Marketing promotes our company online, including maintaining our presence on Google, posting our products and services weekly, and monitoring and responding to our Google reviews. The team has also created our website and manages our social media.

What is the team composition?

We work with 2–5 teammates from Zigma Internet Marketing.

How did you come to work with Zigma Internet Marketing?

They were referred to me. I chose them because they had high ratings, offered good value for the cost, and had company values that aligned with ours.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working with them in October 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 60% increase in new clients, phone calls, and walk-in clients.

How did Zigma Internet Marketing perform from a project management standpoint?

Zigma Internet Marketing’s project management is highly professional and punctual. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

It’s extremely simple to collaborate with Zigma Internet Marketing. They take on the responsibility from A to Z and facilitate a seamless working experience for us.

Are there any areas they could improve?

No, there’s nothing they could improve. Everything is managed exceptionally well.

BACKGROUND

Please describe your company and position.

I am the Owner of Royal Laser and Skincare Clinic

Describe what your company does in a single sentence.

Laser and Skincare Clinic

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zigma Internet Marketing to accomplish?

• Lead generation with local SEO
• More phone calls
• Increase form submissions

SOLUTION

How did you find Zigma Internet Marketing?

• Online Search
• Referral

Why did you select Zigma Internet Marketing over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Zigma Internet Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Since 2017, our company has partnered with Zigma Internet Marketing to build and grow our brand from the ground up. Their team developed our company website, managed our social media presence, and implemented SEO and PPC campaigns to increase online visibility and attract qualified leads.

They also supported us with branding, content creation, and digital marketing strategies to strengthen our market presence and drive business growth through consistent and results-oriented marketing efforts.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

75% increase in lead generation

Our website traffic and online visibility significantly increased through effective SEO and PPC campaigns, leading to a steady rise in qualified leads and customer inquiries. Social media engagement grew across all platforms, expanding brand awareness and audience reach. Overall, these efforts contributed to higher conversion rates, improved brand recognition, and consistent business growth year over year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was responsive to our needs, quick to implement feedback, and proactive in suggesting improvements to enhance results. Overall, they managed timelines effectively and ensured a smooth, professional working relationship.

What was your primary form of communication with Zigma Internet Marketing?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company was their professionalism and how successful it was to work with them. Their team is highly knowledgeable and always up to date with the latest marketing strategies and trends, which helped us stay competitive and achieve great results efficiently.

Are there any areas for improvement or something Zigma Internet Marketing could have done differently?

My experience with Zigma Internet Marketing was excellent. I don’t see any areas that need improvement, the team has been professional, responsive, and consistently delivers great results. It’s been a pleasure working with them.

BACKGROUND

Please describe your company and your position there.

Food photograph and Social Media Influencer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zigma Internet Marketing?

Troubleshooting website plugin issues

SOLUTION

How did you select this vendor and what were the deciding factors?

Resolved issue expeditiously

How many resources from the vendor's team worked with you, and what were their positions?

One

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent service

How effective was the workflow between your team and theirs?

Excellent. Reasonable.

What did you find most impressive or unique about this company?

Their excellent service was amazing!

Are there any areas for improvement or something they could have done differently?

None