Z-Labs, Software Security Labs

BACKGROUND

Please describe your company and your position there.

I'm a Chief Operating Officer in Polish NGO - The Kosciuszko Institute. Our Institute is the main organizer of CYBERSEC conferences and EXPO trade fairs. The Institute are also a research think-tank dealing with the cybersecurity and disinformation issues. My main role as a COO is a general management of the team, projects, financial issues etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Z-Labs, Software Security Labs?

We hired Z-labs for web application penetration test. Our web application was the registration and conference online platform, so we looked for external professional company that conduct the classic penetration test of our crucial conference platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

Z-labs was recommended by our partner. We decided to cooperate with Z-labs because of professional attitude, experience and competetive price.

Describe the project in detail and walk through the stages of the project.

That was classic web application penetration testing. Z-labs tested all crucial test of our platform within few days and wrote and send summary report.

How many resources from the vendor's team worked with you, and what were their positions?

One person, owner of the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to penetration test, we identify weak sides of our conference platform and we have time to patch the vulnerabilities. Report was very clear for us since we are not a technical experts in that matter.

How effective was the workflow between your team and theirs?

Very good and smooth workflow and communication.

What did you find most impressive or unique about this company?

We were impressed by their individual attitude and excellent understanding of their clients' needs. They have a huge knowledge about WEB cybersecurity.

Are there any areas for improvement or something they could have done differently?

Absolutely not! Very professional company with good approach to client.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Work for Impact, an online talent marketplace for full-purpose organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Z-Labs, Software Security Labs?

We wanted to do penetration testing to identify vulnerabilities on our actual site and application.

SOLUTION

What was the scope of their involvement?

Z-Labs, Software Security Labs performed automated and manual penetration testing to look for vulnerabilities potential threats that could impact our application. They then delivered a tiered process of recommendations on how to solve the identified vulnerabilities and risks.

What is the team composition?

I worked with Mariusz (CEO & Founder).

How did you come to work with Z-Labs, Software Security Labs?

Z-Labs, Software Security Labs was recommended to us by someone else that had used them before. We went with them because they were highly experienced and because they had worked with Intel on their security programs before.

How much have you invested with them?

We spent around $20,000.

What is the status of this engagement?

We worked on this project from November-December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our in-house development team was very happy with the recommendations that Z-Labs, Software Security Labs provided.

How did Z-Labs, Software Security Labs perform from a project management standpoint?

Z-Labs, Software Security Labs performed exceptionally well in terms of project management. They delivered the project within the budget and before the deadline, and they were very proactive in terms of providing updates.

We primarily communicated through email, but we also had regular meetings through Zoom.

What did you find most impressive about them?

We were very impressed with Z-Labs, Software Security Labs’ expertise and honesty.

Are there any areas they could improve?

I don’t think there’s anything they could have done better. We’re extremely happy with the services they provided.

Do you have any advice for potential customers?

Make sure to have a really detailed scope of work to help them understand exactly what you want to achieve.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & Director of Dipolar Pty Limited

Describe what your company does in a single sentence.

Qualitative and Quantitative Market Research Software Provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Z-Labs, Software Security Labs to accomplish?

• Penetration Testing Review
• Enhance Security
• Elevate Coding Practice

SOLUTION

How did you find Z-Labs, Software Security Labs?

Referral

Why did you select Z-Labs, Software Security Labs over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Z-Labs, Software Security Labs were assigned to this project?

1 Employee

What was your primary form of communication with Z-Labs, Software Security Labs?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The object of this project was an annual review of our quantitative market research platform. We required a comprehensive penetration testing regime, identifying vulnerabilities and recommending effective countermeasures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Several low-priority issues were detected, so we worked with Z-Labs on the most appropriate resolution methods.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Z-Labs were responsive to out requests and responded in a timely manner with reports and suggested resolution techniques.

What did you find most impressive or unique about this company?

Simply the no-nonsense, no-fuss, straight-to-the-point approach. Z-Labs provided clear documentation and a cost-effective results based approach.

Are there any areas for improvement or something Z-Labs, Software Security Labs could have done differently?

No -- we were very happy with the results.

BACKGROUND

Please describe your company and position.

I am the SRE Staff Engineer of Toggl OU

Describe what your company does in a single sentence.

Toggl Track is a time tracking app that allows you to track your daily activities across different platforms; providing you with detailed insights and an opportunity to optimize your workflow by identifying areas where you can improve.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Z-Labs, Software Security Labs to accomplish?

• Strengthen System Security
• Elevate secure coding practises
• Obtain independent penetration test report

SOLUTION

How did you find Z-Labs, Software Security Labs?

• Online Search
• Previous Experience

Why did you select Z-Labs, Software Security Labs over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

What was the size of Z-Labs, Software Security Labs’ team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary objective of this project was to perform annual review of the APIs and network surface through comprehensive penetration testing, identifying vulnerabilities and recommending effective countermeasures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of the critical and high priority issues identified.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project's duration, Z-labs maintains open and seamless communication channels, ensuring all parties stay apprised of progress, deviations, and valuable insights.

What was your primary form of communication with Z-Labs, Software Security Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Z-Labs, Software Security Labs consistently delivered comprehensive, high-quality penetration testing services within the agreed-upon timeframe, effectively identifying vulnerabilities and strengthening the organization's security posture.

Are there any areas for improvement or something Z-Labs, Software Security Labs could have done differently?

Can't think of any.