Webbers UX®

BACKGROUND

Please describe your company and position.

I am the Founder of Falco Steel Fabricators Inc.

Describe what your company does in a single sentence.

We are a team that delivers full-service steel fabrication and installation, from structural beams to custom stairs & railings for industrial, commercial, and residential clients, committed to precision, quality, and integrity since 1973

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish?

• At Falco Steel Fabricators Inc., we knew we needed to strengthen our digital presence. While our reputation in steel fabrication is well-established, our online reach and ability to convert website visitors into new business opportunities were limited. We wanted expert help to expand that presence and generate more qualified leads through our website.

SOLUTION

How did you find Webbers UX®?

• Online Search
• Clutch Site

Why did you select Webbers UX® over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Webber UX began by taking the time to understand our specific goals and the type of clients we serve. They ran a thorough audit of our website traffic and quickly identified opportunities to boost conversions. From there, they managed our Google Ads campaigns, optimized targeting, and consistently fine-tuned strategies to make sure our advertising dollars worked as hard as possible. Their approach went beyond running ads—they were focused on creating a strong pipeline of leads and improving how those leads turned into actual sales.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results speak for themselves. With their help, we scaled from generating around $4,000 in monthly sales to over $70,000 per month. That kind of growth has made a huge difference for us, not just in revenue but in building a sustainable digital strategy that continues to deliver.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication has been excellent—clear, responsive, and proactive. I’d rate it 10/10. We always knew where things stood, and they kept us informed every step of the way.

What was your primary form of communication with Webbers UX®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses me most is how data-driven they are. Every decision is backed by analytics, and they make adjustments based on performance instead of guesswork. It’s reassuring to see that kind of precision applied to our marketing.

Are there any areas for improvement or something Webbers UX® could have done differently?

Honestly, we’ve had a very positive experience so far, I really still want to continue working with them till next year

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Complexe Mdex

Describe what your company does in a single sentence.

We are proud to lead a clinic devoted to restoring confidence and oral health by offering advanced dental care from implants and Invisalign to root canals and dentures with compassion, precision, and a smile-first philosophy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish?

• At Complexe Mdex, we wanted to improve the performance of our Shopify website, specifically focusing on increasing conversions. We needed a partner who could not only analyze the data behind user behavior but also translate those insights into meaningful design and development improvements.

SOLUTION

How did you find Webbers UX®?

Clutch Site

Why did you select Webbers UX® over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Webber UX carried out an in-depth analysis using Google Analytics, Shopify Analytics, and several other third-party tools to understand where users were dropping off and how we could optimize their experience. What stood out was how methodical they were in connecting the analytics with practical recommendations. From there, they didn’t just stop at the strategy phase. they rolled up their sleeves and helped implement design adjustments, layout changes, and development tweaks directly on our Shopify platform to support our goals.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

While I can’t disclose exact numbers publicly, I can say with confidence that we saw a noticeable improvement in user engagement and conversion performance after their changes went live. Their approach was not only data-driven but also very cost-efficient, giving us tangible results without unnecessary overhead.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was seamless. Our account manager checked in consistently, kept us aligned on priorities, and made sure we never felt out of the loop. Communication was smooth through email and Zoom, and we always had full visibility on what was happening and why.

What was your primary form of communication with Webbers UX®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their precision and reliability. Their estimates both in time and scope were spot on, which is rare in this kind of work. Beyond that, they really took the time to understand how Complexe Mdex operates and tailored their solutions to fit our specific business model, rather than giving us generic fixes.

Are there any areas for improvement or something Webbers UX® could have done differently?

Honestly, we didn’t come across any gaps in their process. They've delivered exactly what we needed and more, and we are very satisfied with the collaboration.

BACKGROUND

Please describe your company and position.

I am the Founder of Fabe

Describe what your company does in a single sentence.

Fabe creates delicious, plant-based comfort foods like our signature vegan cookies that prove you don’t need dairy or eggs to enjoy truly indulgent, feel-good treats.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish? 

We needed to completely revamp our website. Our old site didn’t capture the essence of who we are as a brand, and we wanted something modern, engaging, and reflective of our value proposition to help raise brand awareness and connect better with customers.

SOLUTION

How did you find Webbers UX®? 

Online Search

Clutch Site

Why did you select Webbers UX® over others? 

Pricing fit our budget

Great culture fit

Good value for cost

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Webber UX took ownership of the design and development of our new corporate website using Figma and Webflow. From the start, they set up a clear kick-off process where we provided our copy, brand guidelines, and inspiration. They organized everything in a shared Notion space, which made collaboration easy and transparent. Their team presented multiple design directions in Figma, and once we aligned on a vision, they refined it into a polished experience that included smooth 2D and 3D animations. The result was a site that not only looked stunning but also felt dynamic and true to our brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

While we had the technical skills internally, our team didn’t have the bandwidth to build the site ourselves. Webber UX stepped in seamlessly, delivering a website that was both visually striking and bug-free. The response from our customers and partners has been overwhelmingly positive many have specifically mentioned how professional and aesthetically pleasing the site looks. It’s already helping us tell our story more effectively and make a stronger impression.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They kept everything on track, hitting deadlines and staying within budget. Communication was smooth and proactive most of it happened via Slack, where they even brought us into their own workspace to streamline collaboration. We also used Zoom and Google Meet for calls, and the workflow felt very natural and efficient.

What was your primary form of communication with Webbers UX®? 

Virtual Meeting

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their attention to detail and responsiveness. Anytime we had feedback or a new request, they were quick to address it and always came back with thoughtful solutions. They made the whole process feel effortless.

Are there any areas for improvement or something Webbers UX® could have done differently?

Honestly, nothing comes to mind. Everything went smoothly, and we’re very happy with the final result.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Dispatch Coffee

Describe what your company does in a single sentence.

We are a Canadian coffee company that roasts and delivers ethically sourced, sustainably produced coffee through cafés, subscriptions, and direct-to-consumer sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish?

• When we partnered with Webber UX, our main goal was to improve our online visibility so more people searching for sustainable coffee and local delivery in Canada could find us. We wanted to strengthen our organic rankings, show up more prominently in Google Maps, and ultimately make it easier for customers to discover and order Dispatch Coffee.

SOLUTION

How did you find Webbers UX®?

Clutch Site

Why did you select Webbers UX® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Webber UX built out a tailored SEO strategy for us that included optimizing our Google Business Profiles, creating location-specific landing pages, improving the content and structure of our website, and addressing technical issues that were slowing things down. They also provided monthly reports that broke down keyword rankings, organic traffic growth, and customer engagement helping us clearly see the impact of their work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results have been impressive. We now rank on the first page for many of our target coffee and delivery-related keywords, and over 65% of our tracked keywords are sitting in the top three spots. We’ve also seen a strong increase in traffic from Google Maps, which has translated into more in-store visits and online orders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management style is excellent very structured, yet flexible. They always deliver on time, set clear priorities, and keep communication open and easy to follow. Whenever we had new ideas or needed to adjust focus, their team responded quickly with practical solutions.

What was your primary form of communication with Webbers UX®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was how quickly they got results while still tailoring everything to our brand values. They understand that we’re not just selling coffee we are building a sustainable, ethical business and they made sure our SEO and online presence reflected that.

Are there any areas for improvement or something Webbers UX® could have done differently?

Nothing major comes to mind. They have  been proactive and adaptable throughout the project, and their ability to adjust to the evolving needs of our business has been a huge plus.

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of Infotemp

Describe what your company does in a single sentence.

Infotemp develops innovative digital signage and information display systems that deliver real-time data, communication, and visualization solutions for businesses and public spaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish?

• At Infotemp, we were looking to strengthen our digital footprint by improving organic search visibility, driving more qualified traffic to our website, and ultimately generating inbound leads that aligned with our growth goals. Webber UX was brought in to refine our SEO strategy and elevate the overall performance of our site.

SOLUTION

How did you find Webbers UX®?

Clutch Site

Why did you select Webbers UX® over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Webber UX delivered a well-rounded SEO strategy that combined technical expertise with creative insight. Their work included a detailed technical audit of our site, in-depth keyword research, and on-page optimization across key service pages. They also supported us with content recommendations focused on high-intent search queries, and executed a thoughtful link-building campaign to strengthen our authority. Beyond execution, they provided regular reporting, which gave us a clear picture of progress and actionable next steps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were both clear and impactful. We saw a steady increase in organic traffic and noticeable improvements in keyword rankings for industry-relevant terms. Our site began appearing on the first page of search results for several important keywords, which directly contributed to a rise in qualified inbound leads. Technical SEO enhancements also boosted site speed and improved the overall user experience, which was reflected in longer session times and reduced bounce rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent structured, transparent, and reliable. Webber UX consistently met deadlines and kept us aligned with well-communicated timelines and agendas. Any time we had a question or required adjustments, their team responded promptly and with genuine care. The collaboration felt smooth and effortless, making it easy for our internal team to stay focused on other priorities.

What was your primary form of communication with Webbers UX®?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how invested they were in our success. Rather than simply executing tasks, they consistently offered strategic input, sharing new opportunities and fresh ideas that kept us ahead of the curve. Their proactive approach and deep understanding of SEO trends made them feel less like a vendor and more like a true partner.

Are there any areas for improvement or something Webbers UX® could have done differently?

We didn’t run into any notable issues during the engagement. The partnership exceeded expectations, and we look forward to continuing to grow with their support.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Symvaro GmbH

Describe what your company does in a single sentence.

At Symvaro, we build smart, user-friendly SaaS apps like Waterloo for water metering and the Waste App for garbage reminders, that streamline water and waste management for cities and utilities, helping local governments save time, money, and headaches while keeping everyday life simple and connected. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish?

• We brought Webber UX on board to strengthen our SEO and help manage our website in a way that would not only increase our visibility but also generate consistent, high-quality leads.

SOLUTION

How did you find Webbers UX®?

Clutch Site

Why did you select Webbers UX® over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team took full ownership of our SEO strategy analyzing technical aspects, refining on-page elements, and building authority through smart off-site tactics. They also identified content gaps and opportunities, helping us create pieces that resonate with our audience. On top of that, they ensured our website stayed optimized, functional, and aligned with our goals. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with Webber UX, our rankings have improved across all key search terms, and as a result, our monthly leads have nearly doubled. The growth has been steady and sustainable, giving us confidence that we’re building long-term momentum online. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are incredibly proactive often suggesting new ideas before we even think of them. Deadlines are always met, and their responsiveness sets them apart from other agencies we’ve worked with. It truly feels like they’re invested in our success rather than just completing tasks. 

What was your primary form of communication with Webbers UX®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most is their ability to balance strategy with practicality. They see the vast landscape of SEO opportunities but are disciplined in choosing the next best step, delivering quick wins that accumulate into significant results. That focus has been invaluable for us. 

Are there any areas for improvement or something Webbers UX® could have done differently?

Honestly, nothing comes to mind. The collaboration has been excellent, and we’re excited to continue growing with them.

BACKGROUND

Please describe your company and position.

I am the Founder of Vegan Supply

Describe what your company does in a single sentence.

At Vegan Supply, we make choosing vegan the easy, enjoyable choice, by offering over 3,000 meticulously vetted, 100% plant-based products through our online marketplace and retail stores, empowering ethically conscious consumers across Canada and beyond

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish?

• We partnered with Webber UX to strengthen our SEO performance and boost organic traffic across Vegan Supply’s site, with the goal of making it easier for people to discover and shop our wide range of vegan products online.

SOLUTION

How did you find Webbers UX®?

• Online Search
• Clutch Site

Why did you select Webbers UX® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at Webber UX created a detailed roadmap that guided us step by step through technical SEO improvements, keyword strategy, and content optimization. They also reviewed our site architecture, identified areas where we could better highlight our products, and made recommendations that aligned perfectly with our mission of accessibility and growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

So far, we have noticed a clear improvement in organic rankings for several of our targeted keywords, which is directly translating into more relevant visitors. What stood out most is how their approach not only increased visibility but also improved the quality of traffic coming in people are spending more time on the site and browsing more products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is excellent. We receive agendas and Zoom links ahead of every weekly call, and the structured roadmap they provide makes it easy to track what’s been done and what’s next. They’re also very quick to respond to questions over email and Slack, which keeps everything moving smoothly.

What was your primary form of communication with Webbers UX®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The mix of professionalism and genuine care for our business has been outstanding. Anita and her team are incredibly knowledgeable, but they also take the time to really understand our brand and our community. That balance of expertise and personal support has made this partnership feel both productive and enjoyable.

Are there any areas for improvement or something Webbers UX® could have done differently?

At this stage, nothing comes to mind. The experience has been seamless, and we're excited to continue building on the results with them.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of KHULA!

Describe what your company does in a single sentence.

At KHULA!, we empower farmers with a seamless digital ecosystem enabling them to buy quality agricultural inputs, sell produce directly to buyers, and access financing through a single, smart platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish?

• At KHULA!, we wanted to strengthen our online presence and bring in more qualified leads. Our main goals were to improve SEO visibility and generate new opportunities through Google Ads campaigns.

SOLUTION

How did you find Webbers UX®?

Clutch Site

Why did you select Webbers UX® over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Webber UX has been responsible for managing both our SEO and paid advertising efforts. On the SEO side, they’ve conducted technical audits, in-depth keyword research, and developed a roadmap that gives us clear direction moving forward. For paid media, they manage our Google Ads campaigns from setup to tracking, and they consistently refine performance through audits and edits. They also provide CRO recommendations, advanced analytics monitoring, and detailed reporting, ensuring every decision is backed by data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve already seen positive movement in our tracked keywords and growth in organic traffic. Key metrics such as organic sessions, new users, and engagement time have shown improvement, which tells us our content is resonating more with visitors. On the Google Ads side, we’ve noticed an increase in impressions and CTR, which has translated into stronger lead generation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been excellent timely, organized, and proactive. Reports are delivered on time and are clear and actionable. Out of all the vendors we’ve worked with, Webber UX has shown some of the best communication practices we’ve experienced, which makes collaboration smooth and stress-free.

What was your primary form of communication with Webbers UX®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their team-first approach. Even though all of our meetings have been virtual, they make the experience feel personal, authentic, and tailored to our business. They’re professional, approachable, and genuinely invested in helping KHULA! succeed. not just treating us like another client.

Are there any areas for improvement or something Webbers UX® could have done differently?

It’s still early in the partnership, so nothing stands out yet. We’re excited to see how this collaboration continues to grow over time.

BACKGROUND

Please describe your company and position.

I am the COO of Kofman Group | Kaufman Entrepreneurship and Construction

Describe what your company does in a single sentence.

Kofman Group is a leading Israel real estate company operating, specializing in the development, planning, and construction of high-quality residential projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish?

• We hired Webbers UX because we needed help increasing our online visibility and strengthening our digital presence. As a real estate company managing complex residential development and urban renewal projects, we wanted to ensure that our website had a lot of content but was not ranking well, and we were not receiving many leads through organic channels. We also wanted assistance in aligning our digital strategy with the high standards that our company is known for in the offline world. Therefore, we hired Webbers UX.

SOLUTION

How did you find Webbers UX®?

• Online Search
• Clutch Site

Why did you select Webbers UX® over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Webbers UX® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To assist us in improving in a number of areas, the Webbers UX team took on a variety of tasks. They started by conducting a thorough assessment of our website and digital platforms, which allowed us to see exactly what was and wasn't functioning. After that, they started with on-page optimization, which included rewriting page titles and descriptions to be more concise and keyword-focused, arranging header tags, and adding fresh, quality content to outdated sites that better represented the types of projects we provide. Additionally, they improved the site's structure to make it simpler for search engines and users to explore. 

They also took care of technical SEO.  This involved repairing broken links, optimizing our sitemap, and ensuring that everything loaded rapidly and was mobile-friendly.  Before they pointed them out to us, we had no idea how many problems were beneath the surface.

They concentrated on developing backlinks in an organic and considerate manner on the off-page side.  They helped us create blog content that could be shared on social media and picked up by online real estate forums, and they even got us featured in a few prestigious newspapers.

The total overhaul of our digital strategy, which helped us identify the type of traffic we desired and how to obtain it, was one important product that truly stood out.  Attracting the correct kind of audience, such as those seeking upscale real estate or those engaged in urban development, was more important than simply ranking highly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Following our collaboration with Webbers UX, we observed substantial improvements in the way people found and engaged with our brand online, including an increase in contact requests coming directly from our website, particularly for early-stage projects, increased visibility for our complex urban projects, which are typically more difficult to explain online, a steady improvement in our Google rankings for key keywords, and an invitation to participate in some industry roundtables as a result of people finding us more frequently through search.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have excellent project management skills.  They adhered to the precise deadlines we set for each work.  We received weekly reports and held a longer strategy session once a month to review what was working and what needed improvement.  They were very approachable and consistently gave us the impression that our queries were important, even if we asked the same ones twice.  Additionally, they were excellent at responding to criticism and changing tactics when necessary without making things more difficult.

What was your primary form of communication with Webbers UX®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The way Webbers UX collaborated with us as a true partner was what most struck us.  They didn't simply handle us like any other customer.  They spent time learning about the Israeli market's difficulties as well as the real estate sector.  They never gave us recommendations based solely on SEO trends; instead, they always understood our business objectives.

Are there any areas for improvement or something Webbers UX® could have done differently?

They were constantly there to respond to inquiries.

BACKGROUND

Please describe your company and position.

I am the COO of For a Change

Describe what your company does in a single sentence.

For a Change is a Behavioral Research Lab

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webbers UX® to accomplish?

• For the purpose to increase our online visibility, we hired Webbers UX. Our primary objective was to increase the number of users who came to our website when looking for sustainability and health-related research services. Additionally, we required assistance in running advertisements that would attract the appropriate audience—individuals and groups interested in using research to influence behavior. Since our research lab lacked marketing expertise, we required a staff that could help us with both SEO and PPC and clearly explain everything to us.

SOLUTION

How did you find Webbers UX®?

• Online Search
• Clutch Site

Why did you select Webbers UX® over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Webbers UX® were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated with Webbers UX on both paid search and SEO.  They conducted thorough website audits for SEO, resolved numerous hidden problems, and assisted us in rewriting our pages with improved structure and keywords.  Additionally, they produced content that was easy for a general audience to read and trust while also matching the type of scientific work we perform.  They created Google Ads campaigns for sponsored advertisements that were extremely targeted at the appropriate audience and keywords.  They intelligently managed the money, tested various ad formats, and provided us with monthly data that were easy to understand.  They even helped us enhance our landing pages so that visitors who clicked the ads stayed longer and took action.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We noticed an increase in site traffic after collaborating with Webbers UX—not just random visitors, but those who genuinely cared about our work.  We saw an increase in email signups and an increase in the number of organizations contacting us about cooperation.  It was significant to us that our advertisements began generating the appropriate leads without wasting money.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent.  They consistently provided updates and provided clear instructions on how to proceed.  They answered our queries and made minor adjustments promptly.  We never experienced neglect.  They constantly made sure we were aware of what was going on and what was going to happen next.  Everything was completed on schedule, and occasionally ahead of schedule.

What was your primary form of communication with Webbers UX®?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Rather than treating us like another client, they truly wanted to understand our mission and helped us figure out how to reach people who care about sustainability and health. Their team is easy to work with, friendly, and honest, and they made marketing feel less like a scary thing and more like a natural part of our work. This is what really stood out.

Are there any areas for improvement or something Webbers UX® could have done differently?

There’s honestly nothing major we’d alter.  They immediately responded to any input we had and made the necessary adjustments.  They made it apparent that their top goal was for us to succeed.  We intend to continue working with them and are incredibly appreciative of the job they have done.