VT Digital

BACKGROUND

Please describe your company and position.

I am the CEO of CO2CRC Limited

Describe what your company does in a single sentence.

CO2CRC is Australia’s leading carbon capture, utilisation and storage research organisation with over 20 years of experience safely capturing, storing and monitoring CO2.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We wanted to upgrade to Shopify Plus, enhance our store’s performance, and add advanced features that could support scalability and improve user experience.

SOLUTION

How did you find VT Digital?

Clutch Site

Why did you select VT Digital over others?

High ratings

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital led a full Shopify Plus migration and redesign. They developed custom Shopify apps for subscription management and bulk order processing, optimized site speed, and implemented conversion-focused design improvements. They also integrated Klaviyo for automated email campaigns and ensured the store architecture was future-ready.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launch, we have seen noticeable increases in revenue, higher customer retention, and improved engagement with our subscription services. The store is faster, more user-friendly, and well-optimized for conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very professional. They stuck to the timeline, communicated consistently, and responded quickly to any feedback or change requests.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to merge technical expertise with a strong understanding of eCommerce behavior. The solutions they provided were functional and tailored to enhance business performance.

Are there any areas for improvement or something VT Digital could have done differently?

Nothing major. More ongoing post-launch analytics support would have been helpful, but overall the experience was excellent.

BACKGROUND

Please describe your company and position.

I am the Acting Chief Impact Officer of Paul Ramsay Foundation

Describe what your company does in a single sentence.

PRF is a philanthropic foundation, We work for a future where people and places have what they need to thrive.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We needed to develop a user-friendly iOS application that could seamlessly integrate health tracking features, deliver personalized notifications, and provide a polished experience for our target audience.

SOLUTION

How did you find VT Digital?

Clutch Site

Why did you select VT Digital over others?

Pricing fit our budget

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital guided us through the discovery, design, and development phases of our wellness app. They integrated real-time tracking, Apple HealthKit synchronization, and custom notifications. They also handled UI and UX design, testing, and assisted us with App Store deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app performed flawlessly during testing, launched smoothly on the App Store, and has since received positive user feedback with strong engagement rates. Our retention has improved thanks to the personalized features and seamless usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They were responsive, flexible, and incorporated feedback quickly. Timelines were respected and updates were frequent, making collaboration smooth.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to prioritize user experience while maintaining technical precision. The polished design and flawless performance set them apart.

Are there any areas for improvement or something VT Digital could have done differently?

Nothing significant. Their support throughout development and deployment was comprehensive. 

BACKGROUND

Please describe your company and position.

I am the Co-Founder of We Move Experience

Describe what your company does in a single sentence.

WeMove is a young, enterprising team that offers free advice to all those who want to study, live and work in Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We wanted to migrate to Magento 2 (Adobe Commerce) and enhance our online store with improved scalability, checkout performance, and advanced catalog management features.

SOLUTION

How did you find VT Digital?

Clutch Site

Why did you select VT Digital over others?

Pricing fit our budget

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital handled the full migration to Adobe Commerce, customizing several modules to fit our unique business processes. They optimized our checkout speed, developed a flexible catalog management system for our large inventory, and implemented advanced layered navigation. Additionally, they integrated third-party logistics and ERP systems for seamless operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website’s performance significantly improved page load times dropped, checkout abandonment decreased, and customer satisfaction increased. The platform is now stable, scalable, and conversion-friendly, which has translated into higher sales and smoother operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project managers were highly responsive, kept communication clear, and ensured deadlines were met. Any issues were quickly addressed, and they worked closely with our internal team to align technical decisions with business goals.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their deep Adobe Commerce expertise combined with their ability to balance performance, scalability, and user experience. Few agencies can deliver such a feature-rich build without compromising stability.

Are there any areas for improvement or something VT Digital could have done differently?

Overall, nothing major stood out. A more detailed knowledge-sharing session for our internal IT staff could have been useful for ongoing platform management.

BACKGROUND

Please describe your company and position.

I am the Co Founder and Chief Science Officer of AbilityMap

Describe what your company does in a single sentence.

AbilityMap gives you the power to predict performance with precision, consistency and validity which means you can make data-led talent decisions with confidence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We needed a partner who could significantly improve our organic visibility, increase traffic, and help us rank for competitive product keywords to boost sales.

SOLUTION

How did you find VT Digital?

Online Search

Why did you select VT Digital over others?

High ratings

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital conducted a full SEO audit of our site, including technical, on-page, and off-page factors. They fixed site speed issues, optimized product pages, built a keyword-driven content plan, and implemented a quality link-building strategy. They also provided detailed SEO reports and gave us actionable advice to maintain results long-term.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within just four months, our organic traffic grew by over 60%, and we began ranking on the first page for multiple high-competition keywords. This directly translated to higher conversions and a noticeable lift in revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication was transparent and proactive. They sent regular updates, reports, and recommendations, and they were quick to adjust strategies when market trends shifted. Everything was delivered on time and with great attention to detail.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their data-driven approach to SEO. They don’t rely on guesswork, every recommendation was backed by analysis, and they took the time to educate our in-house team so we could understand the “why” behind their strategies.

Are there any areas for improvement or something VT Digital could have done differently?

Nothing major. The only small suggestion would be to offer more training resources for our internal staff to deepen their SEO knowledge.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of T.M.J. Tutoring

Describe what your company does in a single sentence.

Our team of experienced tutors brings a passion for teaching and a commitment to fostering strong, supportive mentor-student relationships.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We needed a mobile application that would enhance client engagement, improve accessibility to our services, and strengthen our brand presence across digital platforms.

SOLUTION

How did you find VT Digital?

Clutch Site

Why did you select VT Digital over others?

Pricing fit our budget

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital developed a mobile application for both iOS and Android platforms. Their UI/UX team created a sleek and user friendly interface while the developers ensured smooth performance and seamless functionality. The project also included integration with our backend system, push notifications, and secure payment processing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app significantly increased client engagement and retention rates. Our downloads and active users doubled within the first three months of launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly efficient. They delivered each milestone on time, provided regular updates, and accommodated changes quickly without delays.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their responsiveness and ability to adapt to changes quickly stood out. They also showed a strong commitment to delivering high quality results.

Are there any areas for improvement or something VT Digital could have done differently?

The project was handled excellently and met all our expectations, so there is nothing specific to suggest for improvement.

BACKGROUND

Please describe your company and position.

I am the Strategic CEO, International Managing Director, International Board Member of SW Accountants & Advisors

Describe what your company does in a single sentence.

SW Accountants & Advisors is an Australian owned advisory and accounting firm with a 90 year history that understands relationships make all the difference in creating opportunities and delivering great outcomes for our clients and our people.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We engaged VT Digital to integrate Agentforce into our workflow to streamline field operations by automating technician scheduling, improving routing, and providing real-time tracking capabilities.

SOLUTION

How did you find VT Digital?

Clutch Site

Why did you select VT Digital over others?

High ratings

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital implemented a fully customized Agentforce solution that automated scheduling based on technician availability, optimized routing through GPS insights, and enabled real-time tracking with mobile access. They also developed custom dashboards that gave our operations team clear, actionable insights into field performance. The project encompassed system setup, extensive testing, training, and post-launch support to ensure smooth adoption and usability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since the implementation, we’ve experienced a 50% increase in first-time fix rates along with a noticeable boost in overall technician productivity. The improvements in scheduling efficiency and data-driven decision-making have directly enhanced our operational performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VT Digital’s project management was exemplary. They consistently met deadlines, provided transparent progress updates, and were very responsive to our evolving requirements—even after the project went live. Their agile approach ensured that adjustments were made promptly as needed.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their expertise in Salesforce Field Service Automation shone through. VT Digital not only delivered a robust, scalable solution but also customized the platform to meet the specific challenges of our field operations, ensuring long-term value and sustainability.

Are there any areas for improvement or something VT Digital could have done differently?

There were no significant issues throughout the project. If anything, a more detailed initial roadmap of post-launch support might have been beneficial, but overall, VT Digital’s performance was outstanding.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Good Cycles

Describe what your company does in a single sentence.

Good Cycles is a not-for-profit social enterprise supporting Young People in securing safe and meaningful jobs. We use social and environmental innovation to break down the employment barriers they face.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We hired VT Digital to improve our organic visibility, strengthen our technical SEO foundation, and drive more qualified inbound leads through sustainable content and link-building strategies.

SOLUTION

How did you find VT Digital?

Clutch Site

Why did you select VT Digital over others?

High ratings

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital performed a full SEO audit and restructured our on-page SEO, addressing issues with core web vitals, site speed, internal linking, and schema markup. They optimized all service and blog pages for clustered keywords and implemented meta and header tag improvements. Off-page, they built high-authority backlinks through guest posting and outreach. Their work also included monthly keyword performance reports and content strategy guidance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over six months, our organic traffic increased by 120%, and we saw a 4x rise in qualified lead volume from search channels. Several core service pages began ranking in the top 3 positions for competitive keywords. The improvements translated directly into stronger pipeline activity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VT Digital delivered consistently on time and communicated progress clearly through bi-weekly calls and shared dashboards. They were proactive in identifying gaps, suggesting new keyword opportunities, and adjusting the strategy as needed.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their technical SEO expertise and ability to align with our SaaS buyer journey set them apart. It never felt like generic optimization—they understood our niche and tailored everything to drive meaningful outcomes.

Are there any areas for improvement or something VT Digital could have done differently?

Nothing major stood out. If anything, an additional layer of competitive analysis in the early phase could have sped up some keyword wins, but overall, they delivered strong, lasting results.

BACKGROUND

Please describe your company and position.

I am the CEO of SAFEgroup Automation (SGA)

Describe what your company does in a single sentence.

SAFEgroup Automation (SGA) is a leading Australian provider of control system engineering services, specialising in delivering comprehensive solutions that extend from electrical engineering and design to business system integration, data analytics, and cybersecurity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We hired VT Digital to improve the performance of our Google and Bing Ads campaigns, with the specific goals of increasing paid conversions, lowering cost-per-click (CPC), and boosting our return on ad spend (ROAS).

SOLUTION

How did you find VT Digital?

Clutch Site

Why did you select VT Digital over others?

High ratings

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital took over management of our Google Search, Bing Ads, and Shopping Campaigns. They restructured our account by refining keyword groups, testing new ad creatives, optimizing bidding strategies, and implementing advanced conversion tracking through Google Tag Manager. They also provided regular performance reports and consulted on landing page optimization for better Quality Scores.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first quarter, we saw a 3.8x ROAS across channels and a 28% reduction in average CPC. Paid conversions nearly doubled, and shopping campaigns became one of our top-performing acquisition channels. The improvements were consistent and sustained over time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very hands-on. They monitored our accounts daily, shared weekly updates with performance breakdowns, and were quick to make adjustments based on trends or sudden shifts in search behavior. Communication was always clear and timely.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their attention to detail and daily involvement made a huge difference. Unlike other agencies we've worked with, VT Digital didn't just set up campaigns and check in occasionally—they actively optimized every aspect with precision and consistency.

Are there any areas for improvement or something VT Digital could have done differently?

No major concerns. If anything, we would’ve appreciated more support around Bing Ads creative testing, but overall, they exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of SEISMA GROUP

Describe what your company does in a single sentence.

Our vision is to be Australia and New Zealand's largest locally-owned technology solutions and professional services provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We hired VT Digital to elevate our social media presence across Facebook, Instagram, and Pinterest by increasing brand engagement, growing our audience, and supporting product launch visibility through organic and paid campaigns.

SOLUTION

How did you find VT Digital?

Clutch Site

Why did you select VT Digital over others?

Pricing fit our budget

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital built and managed our social content calendar, aligning it with our product releases, seasonal themes, and influencer collaborations. They produced creative assets (both static and video), managed ad targeting for paid campaigns, and executed influencer outreach. Their team also handled performance tracking and reporting, refining strategies based on what resonated best with our audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In just three months, our Instagram following grew by 45%, and we saw a 300% increase in post interactions. Our engagement rates improved across platforms, and influencer collaborations drove a noticeable spike in website visits and product discovery. The synergy between organic and paid content was key to that success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

VT Digital managed deadlines well and maintained a fast turnaround for creatives and campaign adjustments. Communication was consistent and proactive—they always kept us in the loop on performance metrics and content iterations.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to balance creative direction with data-driven decision-making was impressive. They understood each platform’s strengths and audience behavior deeply, and their content felt both strategic and authentic to our brand.

Are there any areas for improvement or something VT Digital could have done differently?

If anything, expanding influencer tracking metrics in their reports would be helpful, but overall, their work exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Associate Broker of Ember Finance Group

Describe what your company does in a single sentence.

We design and sell premium fashion collections, combining elegance with innovation for modern, style-conscious consumers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire VT Digital to accomplish?

• We hired VT Digital to design and develop a high-performance iOS app that would reflect our brand's luxury image, enhance the mobile shopping experience, and increase mobile-driven revenue

SOLUTION

How did you find VT Digital?

Clutch Site

Why did you select VT Digital over others?

Good value for cost

How many teammates from VT Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

VT Digital led the design and development of our iOS app from concept to App Store launch. Core deliverables included seamless Apple Pay integration, push notifications for promotions, and AR-powered product previews. They also handled backend connectivity, security, and quality assurance testing. The UI was tailored to our brand identity, ensuring both aesthetics and ease of use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launch, the app has consistently received high ratings on the App Store and now drives over 40% of our mobile revenue. Customer feedback has been overwhelmingly positive, particularly around the app’s performance, visual appeal, and frictionless checkout process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Each sprint was well-structured with clear milestones, and communication throughout was transparent and timely. They responded quickly to feedback and ensured any issues were resolved without delay.

What was your primary form of communication with VT Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to balance beautiful design with technical precision stood out. They delivered an app that not only performed flawlessly but also aligned perfectly with our brand's premium feel.

Are there any areas for improvement or something VT Digital could have done differently?

No significant issues came up during the project. If anything, we would’ve liked more proactive suggestions around user analytics integration, but that’s a minor point in an otherwise outstanding collaboration.